I used a Western Digital hard drive for the past year and a half. Its perfectly working, I used this HDD in my office's common PC. From that day on my HDD has not been detected on my laptop or PC. I checked using another USB data cable which is also not working.
The light remains static, and doesn't blink as if to indicate activity. While inserting the HDD into a PC or laptop the HDD vibration happens and then after 15 seconds it comes to peace with no vibration but the light will remain on. I dont know what the problem is, there is a lot of data on the HDD so i need to resolve this.
I checked my laptop has the WD driver installed and I've checked I'm updated to USB 3.0 - everything done on my side. While inserting HDD into laptop sound also not even coming. If anyone has any idea please share with me, I'm using a Dell XPS laptop.