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I used to be able to see Microsoft files stored on my Samsung mode, which I connect using Media Device Mode. However, after a Microsoft service pack update, I can no longer see the files. I can see the folders and have to deal with this error: The error message is “Microsoft office Document scanning does not support this type of device”

I have log in as a Administrator checked the Computer management service Plug & Play is grey in color

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My computer specs are:

Phone Model :GT-N7105

Workstation : Window 7 Professional

Service pack 1

Memory 2GB

32bits os

susendeep dutta
2013-04-30 10:30:40
Try using the steps mentioned by a forum user -followthebits -
......... 1) Open "My Computer"2) Right-click "Properties" on your Device ... 's iPhone3) Events tab4) And select the action you desire ........
Other thing you can try is to connect your phone to PC via Mass Storage Mode.