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I used to be able to see Microsoft files stored on my Samsung mode, which I connect using Media Device Mode. However, after a Microsoft service pack update, I can no longer see the files. I can see the folders and have to deal with this error: The error message is “Microsoft office Document scanning does not support this type of device”
I have log in as a Administrator checked the Computer management service Plug & Play is grey in color
My computer specs are:
Phone Model :GT-N7105
Workstation : Window 7 Professional
Service pack 1
Memory 2GB
32bits os
2013-04-30 10:30:40
Try using the steps mentioned by a
forum user -followthebits -
Other thing you can try is to connect your phone to PC via Mass Storage Mode.