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Hello everyone,

I am looking for a program that is able to manage a large Facebook page. The requirements are:

- Minimum of two people responding to comments on Facebook and wall posts through the application

- Facebook page has nearly 500000 users

- Team collaboration and post assignment

- Team reporting - how many posts where made by who

- Facebook reporting - likes, engagement, comments growth etc

- The ability to assign team members to respond to particular wall posts or individual comments

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- Notifications and procedures to ensure all comments are responded to / actioned (whether ignored, marked as flag, responded too etc)

- There are hundreds of wall posts by Facebook users, and comments made on a daily basis - these needs to be monitored and actioned

- Comments and wall posts appear instantly

- The ability to automatically detect tone of comment (positive, complaint, neutral etc)

So far, I have tried:

SproutSocial - a bit of a delay to receive notifications, unable to assign a comment to another team member

Hootsuite - good, but notification system is lacking, especially with status comments

AgoraPulse - One of the best so far.

Radian 6 - looks good, looks expensive, yet to trial

I am looking for other great similar systems that can achieve the above. If you have any suggestions, please put them forward.

Thanks

Mohammed M
2014-01-04 07:14:36
Try this out :)IFTTTIFTTT (IF This Then That) allows you to construct recipes with detects registered events, and triggers appropriate responses.http://ifttt.com/