Windows 10 Can Auto-Remove Software Against Your Will

Gavin Phillips 15-12-2015

If you’ve been on-board with Windows 10 since July How to Upgrade to Windows 10 Now & Why You Should Wait Have you been waiting patiently since July 29 for your Windows 10 upgrade? You should probably wait until you receive an official notification, but if you are determined, you can force the Windows 10 upgrade. Read More , you might be getting a little sick of the twists and turns Is Windows 10 Build 10240 the Most Unfinished RTM Version Ever? What's the proof for Build 10240 being the RTM version and is it ready for public release? We have investigated the latest Windows 10 Insider Preview build and compiled the evidence. Read More this operating system keeps throwing your way. Not content with following a single, easy track Windows 10 Is Watching: Should You Be Worried? Since its release, Windows 10 has been dogged by rumors concerning user privacy. Some of these are accurate, whereas others are myths. But where does Windows 10 stand on privacy, really? Read More , Windows 10 seems to move the goalposts with every update Take Back Control Over Driver Updates in Windows 10 A bad Windows driver can ruin your day. In Windows 10, Windows Update automatically updates hardware drivers. If you suffer the consequences, let us show you how to roll back your driver and block future... Read More . And as you cannot opt out of the updates, you’ve been thoroughly strapped in for the ride, come hell or high-water How to Downgrade from Windows 10 to Windows 7 or 8.1 Windows 10 is here and maybe it's not what you expected. If you already upgraded, you can perform a rollback. And if you haven't yet, create a system backup first. We show you how. Read More .


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Latest in the Windows 10 debacle is the auto-removal of a number of applications following each Windows 10 that rolls out. This has ranged from non-essentials, like CPU-Z Did You Get The PC You Ordered? Find Out With These System Information Tools [Windows] Have you recently purchased a PC? If yes, was it customized? By customized, I mean assembled by a local computer shop, or even just by someone you know who builds and sells computers. If you... Read More , to system vital applications such as antivirus software. Why does Windows 10 deem these user-installed applications open for removal? What other software should you be concerned with?

Let’s take a look at the why’s and wherefore’s, and some of the programs Windows 10 might eviscerate during your next system update.

Why Are They Being Removed?

The big Windows 10 November update quickly became known for all the wrong reasons. Microsoft had envisaged this major system update tweaking, fixing, patching and more, while the reality is Microsoft once again shipped a bug-laden update to its users. More backpedaling, more apologies. And here I was thinking Microsoft was going to be consistently good, at least for a while.

Reports quickly came back concerning application removal. Following the update, a number of programs no longer functioned properly with Windows 10, with instances of crashes and BSODs documented throughout various forums. In accordance with the latest Microsoft Services Agreement, Microsoft has your blessing to remove any applications they deem as creating a security risk on your system. To rid Windows 10 of the supposedly troublesome application, your system will kindly have removed the active version of the program and handily filed it away in your burgeoning “Windows.old” folder.


This, in the name of security, seems reasonable, but the manner of delivery – or rather removal – has rightly ruffled some feathers.

Which Applications Have Been Removed?

Affected programs appear to be entirely software products, rather than say, gaming installations. There isn’t a truly comprehensive list of removed applications, but we are going to list some of the most commonly mentioned programs for you:

Further issues relating to the Fall Update included removal of color calibration profiles, custom folder location resets, some quick actions being restored to default, and custom driver configurations removed without warning, causing some to have to completely reconfigure. As with the application removals, there appears to be no true rhyme or reason in which systems have been affected by the updates, only that the experiences have been largely corroborated around the web.

If software has been removed, you’ll receive a handy notification following your next Windows 10 login. Otherwise, take a good, hard look at your Programs list 5 Settings You Must Check After Windows 10 Fall Update With every upgrade, Windows 10 introduces new options, changes user settings, and pushes its default apps. We show you how to revert the changes from the November Upgrade back to your own preferences. Read More and check everything remains as is.



The update has also caused a number of popular free antivirus packages The Best PC Software for Your Windows Computer Want the best PC software for your Windows computer? Our massive list collects the best and safest programs for all needs. Read More to be completely removed from end-user systems, including Avira, Avast!, and AVG. Reports aren’t quite as common as the system utilities removals described above, but could prove much more problematic, if your system is left vulnerable.

Avast Free Antivirus

The antivirus removals stem from the same version issues affecting the other applications. If Windows deems your antivirus version to be an issue during the update, it will simply remove it, without warning, and replace it with its own antivirus package. You can find more information in the Windows 10 Specifications 6 Mandatory Steps for a Safe Upgrade to Windows 10 The Windows 10 upgrade is the easiest and smoothest upgrade experience you'll ever have with a Windows machine. Provided all goes well. We show you how to play it safe and prepare for the worst. Read More document, found here, though the gist of it is this:

“Many applications, files, and settings will migrate as part of the upgrade. However, some applications or settings may not migrate. For antimalware [and antivirus] applications, [the Windows 10 upgrade] will check to see if your [antivirus and antimalware] subscription is current (not expired) and compatible during the upgrade. If the [antivirus and antimalware] application is compatible and current, your application will be preserved during the upgrade to Windows 10. If the [antivirus and antimalware] application is incompatible, Windows will uninstall your application while preserving your settings … If your [antivirus and antimalware] subscription is not current (expired), Windows will uninstall your application and enable Windows Defender.”

Gee, cheers, Microsoft.


How Can I Stop It Happening?

Well, Microsoft acted accordingly, though not entirely swiftly. The Version 1511 update How to Upgrade to Windows 10 Version 1511 Now Can't seem to install the Windows 10 Fall Update? It wouldn't be the Microsoft we know and love, if there wasn't some kind of screw-up along the line. Let us help! Read More was pulled from their Media Creation Tool installer, but was still available through Windows Update An Insider Review of the Windows 10 Fall Update The Windows 10 Fall Update contains many minor improvements, a few feature updates, and a bunch of new settings. We show you what to expect and which default settings you might want to adjust. Read More . For many it was too little, too late.

“The November update was originally available via the MCT (Media Creation Tool), but the company decided that future installs should be through Windows Update. People can still download Windows 10 [Build 10240] using the MCT tool if they wish. The November update will be delivered via Windows Update.”

“Microsoft has not pulled the Windows 10 November 10 update. The company is rolling out the November update over time — if you don’t see it in Windows Update, you will see it soon.”

Some newer Windows 10 users may well be in luck. The Windows 10 November Update FAQ was recently updated with this addition:

“If it’s been less than 31 days since you upgraded to Windows 10, you won’t get the November update right away; this will allow you to go back to your previous version of Windows if you choose. After the 31 days have passed, your PC will automatically download the November update.”

So if you’ve only just installed Windows 10, the issues may well be fixed by the time your Version 1511 update comes around. See here for more Windows 10 Activation questions and answers The Ultimate Windows 10 Activation & License FAQ One of the big confusions surrounding Windows 10 concerns its licensing and activation. This FAQ will shed some light, explain what has changed with Windows 10 version 1511 (Fall Update), and translate activation-related error codes. Read More .

Businesses may have also have missed out. Those systems signed up to Current Branch for Business Windows 10 Maintenance: What Has Changed & What You Need to Consider In Windows 10, Microsoft seriously overhauled maintenance features. Especially Windows Update is causing some headache. We provide you with an overview of new settings and show you which third party tools you still need. Read More , or the Long Term Servicing Branch won’t receive their updates for another few months, so again can rest assured this issue will be fixed by time it arrives.


How Have Windows 10 Users Taken It?

Predictably and understandably irritated, and I have read more than a few choice expletives while running through forums and message boards.

There are also a healthy number of people gentling poking irritated Windows 10 users, largely covering the “you should have expected this” and “you have agreed to this in the license agreement” angles. Is there truth in these statements?

The license agreement was designed to cover as many devices as possible, so some definitions are purposely loosely worded, but I think application removal without warning is an unexpected step too far. Similarly, hindsight is a truly wonderful thing.

Windows 10 Application Removal Roundup

Whatever the terms of the Microsoft Services Agreement, it is plainly wrong to remove user-installed software, especially those without any malicious intent. Microsoft appears to be once again working on the assumption that we would all find it easier, if they automated tasks such as this; the removal of end-user choice will not sit well with many.

But if we isolate the instances of a bad update experience versus the instances of positives, I’m sure one outweighs the other. We only hear so much regarding the bad experiences because they so heavily impact Windows Power Users, though I expect this issue may have traveled further afield.

I’m sure some users can commiserate with Microsoft. I’m sure more won’t. Removal of potentially malicious software is a righteous step to ensuring the security of the masses, but the final decision with software removal should realistically remain with the end-user, the system owner, the paying customer. Fortunately, you can simply reinstall affected applications; this doesn’t seem to be an issue — until the next update.

Have you been affected by the Windows 10 update and subsequent removal of applications? What did you lose? Let us know below!

Related topics: Install Software, Windows 10, Windows Upgrade.

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  1. ExecutorQ3
    April 23, 2019 at 7:24 am

    No, i don't appretiate someone thinking for me and fcking up my setup... Every single big update my soundcard drivers gets fcked up (because i'm stupid to use old working ones instead of brand new that introduces huge background noise) and uninstalling some of my go-to apps every single time.
    Seriously, fck you Msoft.

  2. Gerard Briessen
    March 26, 2019 at 12:09 pm

    VLC actually got removed. How on earth did that qualify as malicious? I can see some reason in outdated virus scanners, but not this.
    The strangest thing is that it's not in the windows.old folder.
    It also removed shortcuts to notepad++. I didn't install it in program files, maybe that's a factor as well. Notepad++ continued to work though. I always use my autohotkey shortcuts to open/activate applications. I won't miss the shortcuts, but still: don't touch my stuff.

    I wonder if a shortcut is legally mine and Microsoft is therefore not acting in line with it's own user agreement. Since they promise the user files are safe. Shortcuts are files as well. Maybe this goes for more files, like settings in %appdata%. Or files saved in the application folders of the removed applications.... What is a user file according to Microsoft?

    If they go bankrupt, they probably will flag windows as unwanted software (it's not updated anymore and therefore unsafe in the future). Uninstall worldwide!!

  3. Vignesh
    January 16, 2019 at 6:44 am

    My Tor browser and AVG got uninstalled . I thought I was hacked until reading this article which reassures that I'm not. The user should have freedom to choose which application we want and which we don't. We need new independent desktop OS which is more user friendly and better control of the privacy data.

    • Robin
      January 21, 2019 at 5:29 am

      I've been saying this for a while! I just discovered 12 of my apps have been uninstalled. I'm so totally sick of this company and I agree we need a big change. I've looked at Ubuntu but am not techy enough to do that and I've looked at AppleMac but that's pricey plus need to buy Windows OS as well as the software that enables it to run Windows on a Mac. And yet they feel free enough to install freakin' crap on my machine!! Hate them!

      • Ragnar Nordin
        September 16, 2019 at 9:55 am

        Try and swap to Linux if possible, mac os will not be any better sadly. If you also don't have any experience with Linux there are plenty of tutorials online. Some of my favorites are from Linus tech tips but there are many that you can choose from.

  4. William Nichols
    November 19, 2018 at 4:22 am

    Well I must have the latest update because reinstalling software that has been removed by Windows results in the application never starting. The choice to turn off virus protection is offered but turns itself back on when moving to another window. This is not only irritating but it is an insult to have Windows assume I really don't know what I want but they do. I will be getting used to Linux and making the switch. I bought my PC, the software inside of it too, and I pay for access to the web. I resent Windows for deciding for me what content will be on my PC. There is talk about censorship for individuals but there are many companies that have spent fortunes on software development only to find themselves out of business with the release of an update from Windows while individuals who purchased software are S.O.L. with their useless software. I guess Windows will decide who will stay in business and who won't. Developers need to design an alternative OS and shut these unethical and most likely illegal business practices down. I will be more than happy to switch operating systems.

    • Robin
      January 21, 2019 at 5:30 am


  5. Mick
    October 5, 2018 at 4:22 pm

    Thanks Microsoft ! Your update has removed ALL of my games and software, including and not limited to TSW2018 ! How is that an "old, incompatible" program ? My computer and everything on it is mine, bought and paid for. None else has the right to decide what software i can have and what i can not have ( withing the bounds of law ) It will now take me days to reinstall and download all the missing programs. A definate case for going back to my windows 7. Seems that MS has given out W10, just so that they can take control of everyone`s devices. Glad i have not got one of those windows phones. Give us back the right to dicide what updates we do and do not want.

  6. Larry
    July 28, 2018 at 6:27 pm

    I'm new to Win10 but long time user of Windows. Just did an update today and found that MS didn't like my installation of their Win7 games of Solitaire , Minesweeper and Chess. All were removed. Not a happy Windows user. Might consider going to Linux.

  7. Fredrik
    July 14, 2018 at 7:50 am

    Started happening on Windows 7 now also. Time to buy a Mac I guess.

    I lost Gimp, Git, MySQL Workbench, TrueCrypt, HWMonitor and probably lots more that I haven't discovered yet.

  8. Ann Pocklington
    June 2, 2018 at 9:11 pm

    Not only does Microsoft remove software without a by-your-leave, it has started eating its own young! The last upgrade (MAY 2018) removed my copy of Office!!!

  9. Cherie Mbadu Small Fish
    March 23, 2018 at 3:28 pm

    Really this windows 10 have been uninstalling my pace license and today my avid pro tools 11 that really insane

  10. Jeri Neuhaus
    March 22, 2018 at 4:11 pm

    3-22-18. Well the problem is most definitely not fixed. For the 2nd time in 3 weeks a Windows 10 update removed several necessary but non-malicious of my user installed programs including QuickBooks, Adobe, Google Chrome, Picassa, GoToMyPC, Transaction Pro., as well as ALL of my networked printer drivers. I’ve now spent over 16 hours reinstalling (for the second time) these programs, lost 16 hours of work and can only assume it will happen again with the next update. Sure looks like a class action lawsuit should be in the works!

  11. Tog
    January 10, 2018 at 8:38 pm

    Yeah the Jan 2018 update deleted all my mother's game apps like solitare and I've still havent heard the end of it. Thinking of suing microsoft for pain and suffering because of it.

  12. John Hayden
    December 15, 2017 at 7:43 pm

    After the update to my windows 10 this totally removed C Cleaner +
    Adobe Reader and added Audio Wizard, waht that does goodness only knows

    No warning or suggestion this had happened, who the heck do they think they are???

  13. John Johnson
    December 6, 2017 at 5:10 pm

    Windows 10 just uninstalled Firebird 1.5 which is an opensource database engine.
    My client is dead in the water since it will not allow me to reinstall the application.
    Microsoft should be punished for doing this. Does anyone know a work around.

  14. Slartybartfast
    November 4, 2017 at 5:12 am

    Wonderful! :-( It's stil happening now, in 2017, so even if Microsofy comes up with sporadic, half-hearted apologies, they clearly don't mean it. The orignal article is just as relevant as it was in 2015, when it was written. Sad!
    I was dubious about the Win10 update but I thought I'd dip a toe in the water and I upgraded one laptop. OS upgrade is a major thing, so I was prepared for some problems and I got some too, but I sorted things out with a few workarounds. I thought I was set.
    The lack of control with updates is frustrating but what I didn't expect was that MS would remove perfectly good and legitimate applications at a whim, WITHOUT WARNING OR PRESENTING ANY OPTIONS. They may say they are doing it for our own good but why do they do it without a warning and without options? I wasn't asked, nor I consented to the removal of my legitimately obtained applications (both free and paid for stuff). This is clearly unacceptable yet it's still seem to be happening. This is the Mt Everest of arrogance. I'm really surprised that MS is not subjected to the blow torch over this. I suppose, most people don't know any better and just happily "baaa", while chewing crud and stand in the flock of general ignorance.
    I remember waaay back when I used early versions of Excel and Word and I loved them and I loved Microsoft for them. MS may have gotten bigger but for consumers, everything went downhill from there. In fact, outside the brainwashed flock, there is so much resenment that many people are kept as customers only by force, by MS using their de facto market monopoly. This is not a good, stable, long term business plan.
    The sneaky removal of programs is really the last straw for me. I may not be able to fully avoid using MS products, but I actively seek out and use alternatives where possible. I look after several PCs at home, help and advise friends and I'm in a responsible position in a tech company. Some of my actions are minor, like last week when our company was about to buy MS branded keyboards and mice and I changed the order for an alternative brand. A small thing but I just wish that more people did the same, so that Microsoft eventually would see the light and shake of the greedy, evil #@%*s they seem to be run by. Or wither up and die.

  15. oliver jones
    September 28, 2017 at 3:26 pm

    2 nights ago (9/25) windows ran a major update without my approval. It removed over 100 applications and associated drivers, etc. Mostly Protools and other music recording related software. This will take me at least 10 hours of work to reinstall and configure. Talked to MS and they will not answer my question of how and why did this happen. I am beyond frustrated and am seriously considering buying a Mac. How could they possibly believe that this is best for the user? It's a perfect case of a monopoly not caring and not providing any customer support whatsoever because they no people will continue to buy their software which increasingly takes control away from the user. Bad business, bad.

  16. me greg
    July 21, 2017 at 3:19 pm

    i was going to move to windows 10 back when it was first coming out. i installed it and it removed one of my much used apps. i was flabbergasted! i mean really, who do they think they are!?
    i am a windows user because i learned on windows and so am comfortable with the interface and all that. but microsoft seems to be doing everything they can to get me to finally switch over to linux permanently!!

  17. Suz
    July 9, 2017 at 3:16 pm

    I lost Windows Media Player, now can't play DVDs, which is one of the reasons I bought this computer. I also lost Windows Movie Maker, which I used often. I don't understand how MS can delete these after the Windows 10 update. I paid for them when I bought the MS suite. In my mind, they stole them from me and now they want me to purchase them from the App store...... please! I'm just waiting for the class action suit to be filed!

  18. Alan
    July 5, 2017 at 1:58 pm

    Hi folks
    I've just been subjected to a Windows 10 update marathon (5 July 2017). It took about an hour and afterwards I wanted to start work again - but couldn't. I'm a translator and have (or rather, HAD) about 10 electronic dictionaries installed on my second hard disk, along with a digital ebook reader and around 20 ebooks for reference. ALL GONE! Nearly everything that M'soft didn't like has just been wiped. Also a drawing program that I sometimes use (Serif DrawPlus) has just gone off drive C. This behaviour is outrageous (not to say possibly illegal). One might be tempted to ask why I bother with Microsoft. Unfortunately, the only program available for my highly specialised work is a Windows program. If it were available for Mac OS I'd drop Windows completely.

  19. Wilgenkatje
    June 7, 2017 at 8:23 am

    I just installed Windows 10 (fresh) a week ago and was trying to reinstall all my old games. Some gave compatibility issues but I got them working eventually. Next update/restart and 3 were broken beyond repair. I couldn't remove or reinstall them and had to reinstall the whole system again. Affected games: Planescape Torment, Spore and Viva pinata. So tried again and disabled the windows updater in the services and created a few restore files. Then windows started running the repair app on startup and I lost a bunch of desktop game icons. Fearing this would also delete games I disabled that for the game disk, it broke my windows install... Not even the restore files were available. So now I'm on my 3th install of W10 and am going to create an image file because this is getting tiresome. I'm wondering if the games broke because of compatibility issues or because I change the default install location...

  20. Brian P
    May 22, 2017 at 9:47 am

    As of May 22 2016 the Folding At Home program from Stanford University has been deleted twice so far this month it's the from my windows 10 machine. This program usually runs 24/7 on this machine. and now it has un mounted one of my SSD's.

  21. Neal Baughmnan
    April 22, 2017 at 7:18 pm

    You want to know what was deleted? Now I can not print from my AirPort as the software can not be reinstalled.
    App name

    Adobe Acrobat Reader DC
    Adobe Systems Incorporated
    Apple Inc.
    Apple Application Support (32-bit)
    Apple Inc.
    Apple Application Support (64-bit)
    Apple Inc.
    Apple Mobile Device Support
    Apple Inc.
    Apple Software Update
    Apple Inc.
    Apple Inc.
    Canon CanoScan LiDE 110 User Registration

    Canon MP Navigator EX 4.0

    Canon Solution Menu EX

    CanoScan LiDE 110 Scanner Driver

    Corel PaintShop Pro X5
    Corel Corporation
    Corel VideoStudio Pro X5
    Corel Corporation
    Fast Connect
    White Sky
    Garmin Express
    Garmin Ltd or its subsidiaries
    Apple Inc.
    Intel(R) Management Engine Components
    Intel Corporation
    Apple Inc.
    Logitech Solar App 1.10
    Microsoft Mouse and Keyboard Center
    Microsoft Corporation
    Microsoft Office Professional Plus 2016 - en-us
    Microsoft Corporation
    Microsoft OneDrive
    Microsoft Corporation
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Corporation
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Corporation
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Corporation
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Corporation
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Corporation
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
    Microsoft Corporation
    Motorola Device Manager
    Motorola Mobility
    Motorola Mobile Drivers Installation 6.3.0
    Motorola Mobility LLC
    MSXML 4.0 SP3 Parser
    Microsoft Corporation
    NVIDIA 3D Vision Driver 342.01
    NVIDIA Corporation
    NVIDIA Graphics Driver 342.01
    NVIDIA Corporation
    NVIDIA nView 141.36
    NVIDIA Corporation
    NVIDIA Update 10.4.0
    NVIDIA Corporation
    NVIDIA WMI 2.18.0
    NVIDIA Corporation
    Quicken 2014
    QuickTime 7
    Apple Inc.
    Realtek Ethernet Controller Driver
    SmartSound Common Data
    SmartSound Software Inc.
    SmartSound Quicktracks 5
    SmartSound Software Inc.
    Splashtop Software Updater
    Splashtop Inc.
    Splashtop Streamer
    Splashtop Inc.
    Windows 10 Upgrade Assistant
    Microsoft Corporation
    Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012
    Dynastream Innovations, Inc.
    Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1)
    Silicon Labs Software
    02/06/2007 3.1
    Windows Media Encoder 9 Series

    • Michelle
      May 3, 2017 at 9:59 am

      Words just can not. I wonder if a class action for stress can be put forward.

      • Yvonne Colclasure
        June 21, 2017 at 7:34 pm

        I am with you!

  22. Linda Surface
    April 10, 2017 at 12:03 am

    I just found this past week, they removed my Dell Support Assistant and my McAafee, and my sound is all messed up, can only get it so loud and no louder. Used to be much louder, sometimes on the YouTube videos I can hardly hear them. Oh and they keep messing with my Google Chrome, makes me so mad my games do not support their Edge crap and they keep pushing it on me, I PAID for this computer, I should be able to use the programs I want.......

  23. Dude
    January 26, 2017 at 3:56 am

    Does this count as non-competition tactics? You know, deleting competitor software and then trying to force the user to use your own competing software for a rental fee? They already ran into trouble for that before when trying to lock internet explorer and media player as the only option back in the day, and were forced to allow competing software to work on their system under definition of monopoly. Ironically, the only reason MS has been successful all these years has been because of compatibility and ease of writing software for the OS by any provider, rather than locking the OS development into a draconian store system and then deleting the competition.

  24. Chris Bamford
    December 15, 2016 at 8:54 am

    I'm bloody furious !!!!! IT Tech at a College & getting countless calls where apps have been removed without warning. Office 2010, Adobe CC Suite and our College Information Systems app suite to name but a few.

    So much for 'All your files are exactly where you left them' THANKS A BUNCH MS !!!'
    We're now in the process of rolling back to Win7 & re-installing apps.

  25. TK
    December 12, 2016 at 5:06 am

    12-10-16--Nice Mess. Wiped out Restore points, could not access System Restore--endless loop of Error box, Volume error. Wiped out Start menu X, cannot open "system" or any repair function from stock menu, had to use Tweaking to re-register, many dlls missing=ERROR BOX and loops. Had to shut down with power button, had to re-engage system protection which is restore points, had to install Start menu 8 to access "Computer" and "system". sfc from cmd only went to 51% and failed. Researched KB3201845 on google and MS for a day and found many others had problems. 20+restarts today to try all "F" keys. Ridiculous. PC sabotaged after "update",shutdown, and cold start 4 hrs later. Now burning ISO on another unit just in case.......Yikes!!!

  26. Joakim Roos
    December 1, 2016 at 1:53 pm

    My 2014 report builder towards 2008 R2 sql ssrs ,odbc connection stopped working after latest update.
    Gets error ERROR [IM002] [Microsoft][ODBC Driver Manager] no default driver can be found.
    WTF is this?
    I need this to work in our company due to still a lot ODBC connections.

  27. Magnus
    November 17, 2016 at 6:52 am

    Cisco VPN client was removed this morning. And it was HELL to get there and working in the first place. Hours of work .. so everytime I need to use the VPN I have to reinstall the client ..

  28. JM
    November 5, 2016 at 1:03 pm

    Yep - happend to me today! Now I lost all my bussiness VPN softwares (can't install them back - must be at the office), LibreOffice (Does not reinstall!), Inkscape, Spotify, Notepad++ etc...

    This is digital terrorism runed by Microsoft! Microsoft must be but on watchlist and threat like ISIS! WIndows 10 is worse than any Virus! This is the time to move safer operating systems than these binary blackholes - Linux Desktops will have a huge boost coming up!


  29. Jerry Gildemeister
    October 25, 2016 at 4:07 pm

    My PC just received a MS System update (October 2016) which is causing problems with no notifications. The most recent critical one being that I can no longer use my Epson scanner V750 with Twain drivers. Luckily I was able to download drivers from the Epson website. Also lost my desired start menu (XP layout) as the MS Metro interface is a COMPLETE DOG and is totally unacceptable for ease of use. Way to much 'flash & trash' with each MS system upgrade.

  30. Steve
    October 19, 2016 at 1:41 pm

    I lost:
    Citrix Program Neighbourhood
    Cisco VPN Client
    All are used in our daily business

  31. Susan Carr
    September 28, 2016 at 2:39 pm

    I had Word removed as well as a database application that I use in my business

  32. Lloyd
    September 26, 2016 at 8:41 pm

    The November update removed my drivers for my Dell Photo 926, including the Base System device and PCI Simple Communications Controller. It is an old printer, however; it always works well. So, I spent hours trying to make it work. Dell only offers a Czech language driver. I do not speak Czech, but managed to install the driver and after much fiddling around the printer is working. Frustrating waste of time! Echo "...the final decision should for software removal should remain with the end user"

  33. Cher Staite
    September 21, 2016 at 11:08 pm

    Sept 2016 ...overnight I have lost all my Outlook files from Office Professional 2010. The Excel and Word software is still there but ALL my important emails and more important my contacts lists have disappeared. I get an error message: BIG WHITE X IN RED CIRCLE Cannot start Microsoft Outlook. Cannot open the Outlook window. the set of folders cannot be opened. The file C:\users\user\documents\Outlook Files\outlook.pst\cannot be found. Then when I press "ok" I get a file explorer window showing the "documents" folder and when I click on the Outlook file it's empty. I've searched my entire computer for pst files and they are ALL gone. I have no email program at all and none of my files are anywhere on my computer.

  34. Thomas Williams
    September 20, 2016 at 1:01 pm

    I have lost lenovo thinkvantage access connections. Without this I cannot turn off my bluetooth with fn f5. It is very annoying because I can't remember which version I had installed. The windows bluetooth in settings cannot turn off the lenovo bluetooth. Microsoft want shooting with a very large machine gun.

  35. Mary
    September 18, 2016 at 9:44 am

    Canon printer drivers
    Savings Bond Wizard
    File Hippo

  36. Phyllis Nicholson
    September 2, 2016 at 3:23 am

    Windows 10 installed itself on my computer without my knowledge. I uninstalled it after not being able to understand where everything went. It uninstalled my emails and office and won't let me reinstall them even though I have the disc. It tells me my computer dose not support it. So now what do I do.

    • Laz
      September 22, 2016 at 11:59 pm

      Hi Phyllis.
      Two words: That. Sucks. I'm sorry to hear that. Just a few questions:
      - When you said "I uninstalled it..." did you mean that you reverted back to windows 7 ? How did you do this?

      - And by " uninstalled my emails and office.." did you mean your Outlook email and Micorsoft Office programs?

      - Does the message that tells you your "computer does not support it" have somekind of number or "error code" written anywhere?

      -And finally, is the disc you were trying to use for Microsoft Office?

      Hopefully I can give some advice if you still need it of course!

  37. Thomas
    September 1, 2016 at 6:42 pm

    Muvee software quit unable to make a dvd that will play in a vcr , Muvee engineers have been trying to resolve it since the first of June with no luck yet.
    Lost all map apps that I had , ones that are on there now comes up with half page will not give directions

  38. zo
    August 12, 2016 at 11:07 am

    where there is a portable alternative like sumatra pdf reader i use it. it cannot be uninstalled if not installed before

  39. Dante Von
    August 8, 2016 at 3:32 pm

    w10 secretly removed my AMD Catalyst Control Centre, i felt so scared its just like terminator age is coming,computer start ruling human

  40. Robbed by microsoft
    August 7, 2016 at 7:42 pm

    It removed all of my software including my financial software but it did offer to 'rent' me a copy of office 360 for a monthly fee to access my spreadsheets, financial information and documents. I don't like being forced to use software I don't need when I already purchased it. I 'upgraded' to my original windows 7.

  41. T. S.
    June 17, 2016 at 10:37 pm

    I have just upgraded to Windows 10. It removed SpyBOT. I reinstalled SpyBOT. It removed it AGAIN upon next boot of my PC.

    I am furious furious furious furious furious furious ... incensed incensed incensed incensed.
    This is my system mine mine mine mine mine mine mine ... MINE.

    I therefore want to know how to disable this behavior. Waiting for MS to deign to provide a revision to their logic that favors one or two particular apps ... I want to know how to edit the registry and STOP this Windows 10 component.

    Does anyone know how to do this?

    • Laz
      September 23, 2016 at 12:06 am

      The same wretched plight hath made us kin, my friend :(

  42. Steph
    June 17, 2016 at 4:45 am

    I've lost the whole Office 2010 Suite, AVG, Malware Bytes, Windows Movie Maker, VLC Player and Windows Media Player. These are essential software for my job as a media teacher. I now have to install them every Friday after Windows 10 deletes them every Thursday evening during 'clean up'.

  43. David Curtis
    June 13, 2016 at 2:17 pm

    I lost AVG back in November. I reinstalled without a problem, but it was annoying. Yesterday (Sunday 12th June 2016) I lost:

    Phase Express
    Foxit Reader
    Folder Size
    Fractal Mapper
    Fractal world - - all of these I successfully re-installed.

    However, I also lost Adobe Photoshop Elements - and I could not re-install it from the disc I have. That was very annoying.

  44. bzzzb8
    May 2, 2016 at 1:15 am

    I lost Speccy all together and I just realized that my Virtual Box app no longer runs even if I run as admin.... seriously considering Linux for a full time solution. I have a nice system with in Ivy bridge I7 quad at 3.4 Ghz with 16 GIGs of RAM. My mouse is constantly failing after trying every solution I can find online and even a second mouse I still have not been able to resolve this issue. I contacted Dell in a support chat and the reply was as follows,

    Agent : "Product not tested for Windows 10 upgrade Dell is not testing or developing Windows 10 drivers for this product. If you choose to upgrade, some features, applications, and connected devices may not work as expected."

    Agent : "Dell predicts a life of any XPS system to be 3 years and since technology is upgrading too fast, system require change in every 3-5 years"

    It seems to me that major PC manufacturers WANT software failure/upgrades so they can continue to generate business...

    So if car makers did this we would all have to buy a new car every 3-5 years because the old one would simply fail to function???

  45. Pugg
    April 30, 2016 at 5:10 pm

    Speccy keeps geting remove, ... I just keep an install file in the Downloads folder and reinstall it each time

  46. John Hall
    April 22, 2016 at 12:31 am

    Once again, Microsoft know better. I am just sick and tired of the machinations of the operating system which keeps on re-installing a faulty driver, yet removes a very handy utility WITHOUT WARNING OR PERMISSION. Just who is in charge here? I do think MS would be better occupied in providing a stable, fully working operating system rather than coming up with modifications of a truly facile nature. I'm afraid I have had enough with Windows 10 and am going to re-install a copy of 7.

  47. Anonymous
    March 12, 2016 at 12:31 pm

    I lost a ton of stuff... I would never have updated to windows 10 if I had know it would delete all my programs. Most I had purchased. I am a web designer so I had a lot of different programs for custom sites. This is just a partial list..

    Adobe Creative Suite 3 Web Premium
    Adobe Flash Player 20 NPAPI
    Amazon MP3 Downloader 1.0.17
    ArcSoft WebCam Companion
    CutePDF Writer
    DiffEngineX Florencesoft 1.0.0
    Easy Thumbnails (Remove only)
    Visual Studio 2013
    NCH Software
    Free CD to MP3 Converter
    Ipswitch WS_FTP Professional
    Malwarebytes Anti-Malware
    Merriam-Webster Dictionary
    Microsoft Drivers for PHP for SQL
    Microsoft Office 365 - en-us
    Microsoft Silverlight
    Microsoft Visual C++ 2013
    Microsoft Visual Studio 2013 with Update 4
    Microsoft Web Deploy 3.6
    muvee autoProducer
    NCH Toolbox
    NOOK for PC
    NoteTab 7
    Quicken 2010
    Sothink DHTML Menu
    Sothink JWScroller
    Sothink SWF Easy
    Switch Sound File Converter
    Visual Studio 2012
    Web Designers Toolkit with Flash Menu
    Windows Media Player

    • Mike
      May 22, 2016 at 10:37 pm

      Did you make a claim against Microsoft? I too lost many programs and they did not say program removal was a risk - just no data or files will be lost. Not removal of entire programs like Quickbooks which hardly a security risk program. Microsoft should pay for replacement disks for all of these programs.

  48. Joe
    March 10, 2016 at 4:01 pm

    The time is off by 6 hours.

    In 3 months of fiddling I can not get the clock on windows 10 to show the right time consistently.

  49. jim
    March 6, 2016 at 10:09 am

    update deleted my GOG game. turned on my pc after an updated to a missing short cut and program x86 folder gone......poof thanks microsoft making my life easier.

  50. Nathan
    March 4, 2016 at 8:12 pm

    Just installed 1511 today without thinking, Windows says "Shutdown and Update" and.. well, lost a bunch of applications. Glorious, glorious Microsoft! I always thought Apple liked to impose a will but this is worse!

  51. Malcolm
    February 8, 2016 at 8:22 pm

    Ive heard so many horror story's now I am just glad I have not upgraded or downgraded by the sound of it.

    I have AMD Catalyst Control Centre on my computer. I have also been told my printer/scanner will no longer work if I upgrade.

    So I am staying with windows 7pro until I really do need to upgrade. Thats if microsoft do not automatically install windows 10 on my PC. They keep trying each time a new update for windows7 is available.

    Ill link back to your article from my site

  52. Jo
    February 4, 2016 at 6:56 pm

    Removed my Vipre virus protection that is for the lifetime of my p.c. Not once but twice...I've been able to reinstall it. Also the apps stop working...Netflix and Gmail so far.

  53. PJR
    February 1, 2016 at 2:34 pm

    "...simply reinstall affected applications..."

    Are you kidding me?

    My dad upgraded and after 2 uneventful days it removed just about EVERY PROGRAM" on his computer. Every single Office application, Picassa and every other photo app he owns, all the settings, all the time spent cataloging, all the many, many hours it will take to rebuild his system.

    I'm staying far away from Windows 10 for at least another year.

    Windows needs to come up with a way to restore all these old files.

    • Joe
      March 10, 2016 at 3:32 pm

      Only a year? You seem to have learned nothing.

      I run windows 7 in a Virtual Box (inside of a a Linux install) when I must use Windows
      and since all updates are turned off Micro-Shite can not touch it.

  54. Dave
    January 18, 2016 at 9:01 pm

    Killed my wife's Craft Artist V1.0 scrap booking program on her laptop. Wouldn't reinstall either.

  55. hotdoge3
    January 2, 2016 at 10:34 am

    Antivirus only avast will run , Intel Security-McAfee no go , Kaspersky no go did all I can to get it to work stop mic free spyware scaner but no luck ?

  56. Mutahir Jamil
    December 26, 2015 at 8:31 pm

    hello.. I installed ArcGIS v-9.3 from ESRI website. But this version did,nt run on my windows 10, so i uninstall it from controll panel and delete its each n every file to Install ArcGIS v10.1 , but when i start installing new version, an error "please first uninstall your previous version to install new version of ArcGIS" is occuring every time. Now i found the assembly files of ArcGIS 9.3. i am trying to unistall them but still an error is occuring "Access is denied".. pls suggest me a better solution to uninstall or fully remove these assembly files from my system.. pls. as soon as possible..

  57. Ed
    December 21, 2015 at 2:00 am

    I spent a significant amount of time installing Windows Media Center on my PC running Windows 10. It was running great, but then came this November update. It was uninstalled! All my default program settings were changed too; e.g., I had to set Firefox up as my default browser again. Very disappointing!

    • Gavin Phillips
      December 28, 2015 at 12:54 pm

      That is jolly irritating, having gone to the effort of installing Windows Media Centre! Will you consider reinstalling it, or do you think another update might remove it again? Thanks for reading!

  58. Bo
    December 19, 2015 at 10:09 am

    I have 2 problems. Updates makes things not working. how to uninstall all the crappy software they want me to use. I expect the filesystem to be crap since it is ntfs but you have to defragment often and also use programs to trim the system. A Windows 10 lite and the possibility to use better filesystems like ext4, Reiser fs etc would make it a lot better. The new µ$ philosophy is buy it, use it love it . I don´t want their stupid apps or browsers. I never use Bing. Google, Duck duck go, Ask, Yandex, Wolphram Alfa, and even Yaahoo works better.

  59. Anonymous
    December 18, 2015 at 1:44 pm

    So if I had Speccy and CCleaner installed on my Windows 10 desktop and they were removed, what is stopping me from reinstalling them?

    • Gavin Phillips
      December 28, 2015 at 11:44 am

      Nothing at all, Shawn. I would contend that Windows 10 shouldn't remove the software without warning. More to the issue are custom driver configurations, and the time wasted having to redownload and reinstalling software. Did anything of yours get removed? Thanks for reading!

  60. Scarlett
    December 18, 2015 at 6:28 am

    It removed CCleaner. >:[ Also Sony Sound Forge (paid-for, registered, worked fine) would not work again until I read the compatibility troubleshooter.

    • Gavin Phillips
      December 28, 2015 at 12:48 pm

      Blimey. Shouldn't be doing that! Glad you got it working again though. Thanks for reading!

  61. Clarence
    December 18, 2015 at 1:57 am

    This OS removed my CPU-Z too.

    How bizarre.

    It better not remove my Avira antivirus I'm going to install soon once this pre-loaded McAfee on this Win10 laptop expires.

    • Gavin Phillips
      December 28, 2015 at 12:43 pm

      If you've already updated installing a new antivirus should be, just be sure to remove the existing one before you do. Who knows what Windows Update will bring us next though?! Thanks for reading!

  62. Colin
    December 17, 2015 at 4:36 pm

    It's removed office win zip Adobe iTunes what's going on

    • Anonymous
      December 17, 2015 at 9:45 pm

      Microsoft thinks it knows what's best for your system. If you disagree with them, you can always go back to 7 or 8, maybe even try a different ecosystem altogether.

    • Gavin Phillips
      December 28, 2015 at 12:41 pm

      Have you been able to reinstall them, Colin? Thanks for reading!

  63. Steve
    December 17, 2015 at 2:31 am

    Why anyone would upgrade to Windows 10 is beyond me. I'd rather switch to a new operating system than upgrade. Windows 10 is spyware disguised as an operating system. Everyone upgrading should get their heads checked.

    • Gavin Phillips
      December 28, 2015 at 12:40 pm

      Making the jump to Linux, Steve? Are have you already gone? Windows 10 has certainly pushed some users into the Linux camp for good. Thanks for reading!

  64. Aaron MC
    December 16, 2015 at 9:33 pm

    You guys should try out the Zorin OS 10 it's a lot better then MS Windows 10

    • Gavin Phillips
      December 28, 2015 at 12:38 pm

      I've not used it, but it does look like almost a straight swap for Windows users to Linux. What makes it better than other distros Windows users might consider? Thanks for reading!

  65. Anonymous
    December 16, 2015 at 9:12 pm

    With a Windows 7 system protected against Microsoft I'm persuaded to wait for Windows 12 before looking up again.

    • Gavin Phillips
      December 28, 2015 at 12:36 pm

      You could be waiting sometime, Don, as Microsoft said this would be their last ever operating system. Some think Microsoft will switch to a named update system, similar to Apple. Thanks for reading!

  66. Anonymous
    December 16, 2015 at 5:57 pm

    I can't say I've ever had a Linux o/s remove software from my system. Just an observation.

    • Gavin Phillips
      December 28, 2015 at 12:34 pm

      Widely observed :) thanks for reading!

  67. Anonymous
    December 16, 2015 at 3:20 pm

    I think it's just random glitch. I have avast, cpu-Z, ccleaner, and sumatraPDF installed on my windows 10 laptop, and after the november update not one of them was missing.
    Even some of the custom drivers (like touchpad and flip controls - I have an Asus transformer) prompted to automatically install themselves.

    • Gavin Phillips
      December 28, 2015 at 12:32 pm

      Yes, Steady, it wasn't a universal issue. Many users, like yourself, had an easy update along with an easy Windows 10 experience from the outset. Thanks for reading!

  68. Anonymous
    December 16, 2015 at 2:29 pm

    This Conversation Is Not Different From Those On Lots Of Other Forums.

    There Will Always Be 2 Sides For Every Fence.

    It Is Impossible To Call A Lier To Every Person On Just 1 Of The Sides - They Are Too Many, As It Is.

    I Sure Am Ecstatic Some Of The APRIL 8, 2014 Bullies Have Now The Opportunity To Eat Sweet Humble Pie.

    KARMA And PAYBACK And All That Crap.


    • Gavin Phillips
      December 28, 2015 at 12:32 pm

      I'm not so sure it is a case of liars, just different experiences. As ever in the tech-sphere, or really any walk of life, some cannot accept that these experiences are happening. But you're right about the conversation; many people are looking to talk about their Windows 10 problems, and vent their frustrations. Thanks for reading!

      • Anonymous
        December 29, 2015 at 8:01 am

        Thank You For Responding.



  69. Xoandre
    December 16, 2015 at 1:09 pm

    The November Update did 3 things to my PC:

    1. It removed all the sound, camera, and printer drivers and forced a complete re-install of all three. The Camera driver will not re-install to this day though.

    2. It enabled "Fast Boot" which, ironically, cause the boot process to go from the pre-update 18 seconds to the post-update 4 minutes 32 seconds. I found how to disable it via the Microsoft Forums.

    3. It slowed the cooling fans inside my laptop so I have to be wary of my PC temperature and shut down every 2 hours or so to let it cool off.

    • Gavin Phillips
      December 28, 2015 at 12:30 pm

      That's quite the collection. Fast Boot also disables the creation of a recovery partition to save space, so make sure that you've enabled that in your fix. The cooling fans issue is a new one to me. Have you tried a third party fan control application like SpeedFan? Could be worth a look if the issue persists. Thanks for reading!

  70. Czonline
    December 16, 2015 at 12:07 pm

    I lost wifi on my laptop, the drive don't work Microsoft don't have the right to say what we can or cannot used....feel like it 1996 everybody trying to take control of the programming of the Internet,........

  71. Joyce
    December 16, 2015 at 6:06 am

    I lost at least CC Cleaner, and maybe more. I'm checking. I thought that was very presumptious of Micorsoft and considered going back a version. We all have to get it sooner or later though, unless we switch to Apple. Which I don't want to do. Geez!!!!!! I feel like I've been bullied.

    • Gavin Phillips
      December 28, 2015 at 12:26 pm

      Others would suggest switching to Linux instead of Apple. Could you rollback to Windows 7 or 8 and wait to see what happens? Thanks for reading!

  72. GraveDigger27
    December 16, 2015 at 5:03 am

    I think the issue was there were several programs that needed to be updated for Windows 10 to recognize them - never had an issue with CCleaner or Foxit Reader, Speccy wasn't updated from January 2015 (new release came out in December - after the Fall update...) New drivers for Windows 10 for AMD Catalyst software (as well as many other programs) came out after Windows 10 was released - if you were running Windows 7 or 8.1 it's likely that new drivers might've come out for your hardware.

    • Gavin Phillips
      December 28, 2015 at 12:25 pm

      True. Users with a clean Windows 10 installation reported far fewer issues, though weren't completely exempt. Thanks for reading!

  73. Anonymous
    December 16, 2015 at 1:58 am

    As someone who was comfortable with building computers, flipping DIP switches, and making software work before Plug and Play was even a thing, it's hard for me to get teary-eyed over these inconveniences. But I will say that it wouldn't have been a big deal to throw in some code that would present the user with a list on the very first boot after upgrading, of every application that didn't make the cut, so at least you wouldn't be scrambling all over trying to figure out exactly what was gone.

    That said, I've had a genuinely good time with the upgrades on three of my computers and one for my dad. No earth-crushing disasters at all, just normal problems that I think this first-world society get too squirmy about. Every PC I own from here on will have Windows 10 on it, because as great as Windows 7 was for me, this is wayyyy better.

    • Gavin Phillips
      December 28, 2015 at 12:23 pm

      I think many, many users who were affected by the update would agree with you regarding the code. Windows 10 does have a built in list, but I'm not sure how comprehensive it is. Thanks for reading!

  74. Anonymous
    December 15, 2015 at 11:12 pm

    Ju, couldn't have said it better!!!

  75. Anonymous
    December 15, 2015 at 9:09 pm

    Win10 uninstalls AV because acting like a Virus doesn't want an AV around.
    PS. Just bought a Win7 license for my new PC

  76. Anonymous
    December 15, 2015 at 8:18 pm

    Nonsense TBH. I use CCleaner, Sumatra PDF, & AMD CCC, and none of them was uninstalled when I updated all 3 of my PCs.

    That said, there are some antivirus programs that were uninstalled by preview builds due to compatibility errors.

    • Anonymous
      December 16, 2015 at 2:20 am

      What do you mean, "nonsense"? User experience has varied with these, but I can personally testify to the fact that both CCleaner and Foxit Reader were uninstalled from my system by the November Update. Just because it didn't happen to you does not mean it's a fairy tale that other people made up.

    • Gavin Phillips
      December 28, 2015 at 12:21 pm

      Indeed, as Katharine Wood states "user experience has varied" across devices, and some users were completely unaffected by the update, like yourself. Others had the aforementioned applications removed. You seem to have had a good time! Thanks for reading.

  77. Pook
    December 15, 2015 at 8:15 pm

    Why do I think this article is just simply too late.

    • Gavin Phillips
      December 28, 2015 at 12:15 pm

      Aw, dip, hopefully not, Pook. I'm sure it helped some people. And other people get to vent their frustrations. It's therapeutic for everyone :D thanks for reading!

  78. Anonymous
    December 15, 2015 at 8:14 pm

    It is now a weekly occurrence that I see an article that makes me happy that I did not upgrade from Win 7.

    Even with sticking with Win 7 I still have to be careful about what upgrades I allow, the number in my do not allow list is 11 and seems to climb every month.

    I have been an MS user since back in the DOS days but unless by some miracle MS stops the mandatory updates I will probably be moving to Linux when Win 7 becomes unsupported.

    • Gavin Phillips
      December 28, 2015 at 12:14 pm

      I'm sure many feel the same, Richard. My laptop has been running the Insider Preview for many months, but my desktop is still Windows 7. The mandatory updates are infuriating, and as you said, unlikely to disappear anytime soon. Thanks for reading!

  79. Anonymous
    December 15, 2015 at 8:06 pm

    This is exactly why the windows update service remains disabled on my computer at all times. Only after an update is released and I've had a few weeks to read about it, will I allow the computer to update. MS can't force updates if the service required to get and install them is disabled.

    It's a shame too because I really like W10 after the viruses, malware, bloat, etc. (Cortana, telemetry, built-in apps) are cut completely out of it (not just turned off). :)

    • Hollah Hakbar
      December 17, 2015 at 12:33 pm

      You are an ignorant idiot.

      • Gavin Phillips
        December 28, 2015 at 12:11 pm

        Please don't belittle other people; add something constructive to your comment to stimulate conversation, or post a rebuttal to the other reader. Thanks for reading!

    • Gavin Phillips
      December 28, 2015 at 12:10 pm

      You're not worried about missing security updates? This is however one of the biggest issues facing the new update system. Where previously we could check each update and allow others, unless other users follow the course you have taken the regular updates are here to stay. Thanks for reading.

      • Anonymous
        December 28, 2015 at 8:37 pm

        Thanks for defending me Gavin. Saves me the trouble of doing it.

        Yes, I worry about security updates, but I'm more worried about a MS update wrecking my system again. I just had to do a system image restore to fix the damage caused by KB3124200. It caused my audio to start stuttering and wi-fi was reporting "No Internet". It caused problems for some of the store apps but I could open a browser and go all over the internet. I even uninstalled KB3124200 but it didn't help. I checked the drivers in Device Manager. It told me the drivers were up to date. Rolling back to the system image I created before the update fixed everything.

        Given Microsoft's recent history of installing nagware (malware IMHO) on Windows 7 and 8 machines and breaking things with W10 updates, it's my opinion that the update strategy and quality control is seriously broken. Windows 10 is useless if it makes my computer useless. I am very fluent in Linux if they keep it up.

  80. Anonymous
    December 15, 2015 at 8:03 pm

    Forget about windows 10 for a moment, the past December 8th updates on my Win 7 laptop (9 in total) crippled a few of my drivers, saying they were a security risk and the certificates couldn't be verified. Two were Intel drivers downloaded from HP. Wouldn't even let me reinstall them. Had to do a system restore (twice) to November. Ran an SFC scan and also there were files that were corrupted. The scan fortunately fixed then.
    This whole experience since Win 10 came out has been a nightmare. Twice I upgraded an had massive problems. Went back to 7 and still have problems.
    Who the hell is in charge at that company? has anyone had similar issues?

    • Giffin Bowen
      December 16, 2015 at 12:51 pm

      The December 8 updates were the one's that trashed my laptop. I still haven't figured out everything that was done, but I know I am very frustrated at whatever happened to my Chrome Browser. I get security certificate expired notifications at every site I go to. Thank god for Firefox!

    • Gavin Phillips
      December 28, 2015 at 12:03 pm

      On Windows 7? I haven't heard too many issues with Windows 7 update. Are you going to stick with Windows? Thanks for reading!

  81. Fik of borg
    December 15, 2015 at 8:01 pm

    What am I supposed to use instead of the very light Foxit Reader and Sumatra Reader? Adobe Acrobat Reader???? I would need another hard disk for that (and another connection to download the hourly Adobe updates).
    Options: 1- block Windows updates at the firewall level (is that possible or Windows Firewall itself won't allow it?) 2- Ubuntu

    • Gavin Phillips
      December 28, 2015 at 12:07 pm

      Have you reinstalled Foxit and Sumatra? If they were removed, reinstalling does seem to work. And yes, Linux is always an option if you've had enough. Thanks for reading!

  82. Andy Mo
    December 15, 2015 at 7:54 pm

    Good experience with an old ASUS desktop, Surface 3, and a Surface Pro 3. Only real issues were with some preview builds. I am a Windows 10 fan so far. Strongly thinking about ditching my android to for a windows phone. I know android does the same thing when an update comes out that it views as incompatible; seems like a no brainer. The anti-virus thing makes sense too. My anti-virus software was unaffected in all three systems during each update; even preview builds.

    • Gavin Phillips
      December 28, 2015 at 12:02 pm

      You've had a good time then, Andy Mo. The issues aren't universal by a long shot, and many users like yourself have had an excellent Windows 10 experience so far. Thanks for reading!

  83. D4V3
    December 15, 2015 at 7:28 pm

    I'm running Windows 10 on three devices and have no major complaints. People will always complain... Windows RT locked users into verified apps from the app store. Windows 10 gives you access to the app store, but also lets you load other apps. Regardless, people want a system that runs and doesn't crash.... Locking users into verified apps only makes sense to that end... having the OS remove or quarantine software that is causing problems delivers upon the demand when loaded software hasn't been verified. People always have something to complain about. Windows 10 is the best OS Microsoft has released... easily.

    • Gavin Phillips
      December 28, 2015 at 12:00 pm

      A very fair assessment, D4V3. As I said in the article the most vocal users are those who have a bad time, and usually those users with more experience. There will always be issues! Thanks for reading.

  84. lakesnake_2005
    December 15, 2015 at 7:15 pm

    My experience with Windows 10 was so bad I reformatted my drive and re-installed Windows 7. Every time it updated it was worse. Files disappeared, drivers disappeared and it completely wiped out my main user account to the point I could not access my own files unless I created another user account. AND then things were missing. After nothing but snarky and ridiculous suggestions that did not work from Microsoft and their Forums I pulled the plug. And I thought Vista sucked ! VERY disappointed in the Product and the non-exsistent Customer Service.

    • Gavin Phillips
      December 28, 2015 at 11:58 am

      Sounds like you've had a particularly bad time with Windows 10. Did you try a clean install using your Windows 7 key? Thanks for reading!

  85. Cliff
    December 15, 2015 at 7:10 pm

    Which is why I'm staying with Windows 8.1. Thank You Microsoft.

    • Gavin Phillips
      December 28, 2015 at 10:31 am

      Likely a wise choice for the moment, Cliff. Wait until next July and see if the landscape is any smoother. Thanks for reading!

  86. derp
    December 15, 2015 at 6:59 pm

    This is misguided. Windows did not remove anything; it was simply unable to migrate the existing software to the new version. When Windows upgrades, first the new clean version is installed, then files and apps are copied over to the new version, and then the old one is gotten rid of. Some drivers and apps can be incompatible and hence did not make it.

    As for the expired antivirus software, that's completely reasonable because having it installed is a major risk to security. It won't update and Windows Defender is disabled in its presence. Only one antivirus can be enabled at one particular time; so the free, up-to-date Defender is much better than an expired 3rd party one.

    • Gavin Phillips
      December 28, 2015 at 10:31 am

      "Some drivers and apps can be incompatible and hence did not make it" - then they were indeed removed without warning. As for Antivirus, many people have complained that their up-to-date antivirus was removed, replaced with Defender, the argument being that they weren't expired before the update installed.

  87. BOb
    December 15, 2015 at 6:52 pm

    I must admit I am so glad that I followed various people's advice and waited before upgrading from 7 to 10. The more I hear the less I am likely to upgrade and if micro$oft are going to keep messing with people's choices and preferences and future upgrade is like to be away from their systems - even if I do have to learn some Linux!

    • Anonymous
      December 16, 2015 at 10:44 pm

      You might be surprised by how user friendly some Linux distros are. Mint is a good starting point, IMO.

    • Gavin Phillips
      December 28, 2015 at 10:28 am

      As the other commenter mentioned, Linux isn't nearly as scary as is made out in some quarters. They still carry a reputation as operating systems designed for the extremely techy, though there are now a large amount of distros designed to ease the transition from one operating system to the next, and many that mimic the Windows aesthetic. If you have a free upgrade, don't give up hope yet. Fingers crossed everything, or a majority of issues will be resolved before next July.

      • Sunshine
        March 12, 2016 at 12:13 pm

        I only use my desktop for biz and quite frankly, the start menu, search and more -- from what I see and read -- are not the slim, vanilla, self-organized appearance I want. Can u suggest a L. distro to toy with in a virtual window on 7 before migrating. Also, if I bite the bullet and upgrade, I assume I can run a virtual xp within 10?

  88. Robert Robinson
    December 15, 2015 at 6:30 pm

    This is exactly why I left Micro$oft and went to Apple. OS X never does this crap. Good luck.

    • Gavin Phillips
      December 28, 2015 at 10:25 am

      Fair enough to have left Microsoft, but Apple have their own fair share of problems. Thanks for reading, Robert.

  89. Anonymous
    December 15, 2015 at 6:29 pm

    My enthusiasm for upgrading from my current Win 7 to Win 10 has fallen dramatically from enthusiastic to downright wary. Even "free" doesn't attract my attention anymore.

    I am sticking with Win 7, thanks.

    • Anonymous
      December 15, 2015 at 9:01 pm


    • Gavin Phillips
      December 28, 2015 at 10:11 am

      Likely a wise decision until more of the kinks have been ironed out. Unless they introduce more with the ironing, of course. Thanks for reading!

  90. pierre
    December 15, 2015 at 4:59 pm

    CCleaner and ClassicShell were both removed,
    but most other installed software did remain.

    • Gavin Phillips
      December 28, 2015 at 10:12 am

      Thanks for reading, Pierre. Did a reinstall reinstate both softwares?

  91. Giffin Bowen
    December 15, 2015 at 4:51 pm

    It removed most of my apps that I had installed from the Microsoft Store as well as made changes in Google Chrome that I have yet to be able to figure out and fix. It virtually disabled Chrome since every site comes back with a bad certificate.

    • Gavin Phillips
      December 28, 2015 at 10:13 am

      Sounds like you have had quite a bad run, Giffin. Is it any better yet? Did you reinstall software straight away? Thanks for reading!

      • Giffin Bowen
        December 28, 2015 at 8:38 pm

        I re-installed Windows 10 and all the apps, ultimately I discovered that the Windows 10 updates in December made changes to my AVG anti-virus. So after I re-installed all my apps from the app store and uninstalled and reinstalled my anti-virus everything finally runs right till the next January update.