What to Do If Windows 10 Won’t Wake From Sleep With Keyboard or Mouse

Ben Stegner 12-12-2019

Sleep mode is a convenient power option How to Use Your Windows 10 Power Button You can shut down Windows using the physical button on your computer or the commands on the Start Menu. We explain what these options do and how to tweak them. Read More because it lets you pick up right where you left off. Normally, you only need to hit a keyboard key or move your mouse to wake your PC from sleep.


But what if these don’t work? You can always wake it up with the power button, but using your peripherals is more convenient. Here’s how to diagnose the issue when your keyboard and mouse won’t wake your PC from sleep.

Windows 10 Won’t Wake With Keyboard or Mouse

Windows 10 Device Manager Power Management

  1. Right-click on the Start Button to open the Power User menu. Select Device Manager.
  2. You’ll see a list of categories for the devices connected to your PC. First, click the arrow next to Keyboards.
  3. You’ll see one or more entries for your PC keyboard here. Double-click each one of them in turn, and select the Power Management tab. (If you don’t see this tab for a particular entry, move onto the next one.)
  4. On each entry’s tab, make sure that Allow this device to wake the computer is checked.
  5. Click OK, and your keyboard should now wake your PC from sleep.
  6. Repeat these steps for the Mice and other pointing devices category if you’d like your mouse to wake your computer as well.

If you don’t see the Power Management tab on any of your devices, either your hardware doesn’t support waking the computer from sleep, or you don’t have the proper drivers installed. Check our guide on updating Windows drivers for help on getting the latest ones.

Take care when using these options with a laptop. If you have a wireless mouse connected and forget to turn it off, you could accidentally wake your laptop from sleep when it’s in a bag. This could generate a lot of heat if left for some time.

If you find that your keyboard isn’t working at all, be sure to check out this guide on how to fix a laptop keyboard.


For more help, check out how to fix other Windows 10 sleep mode issues How to Fix Windows 10 Sleep Mode Issues Here are a few troubleshooting steps for when you need to know how to fix sleep mode issues in Windows 10. Read More .

Related topics: Sleep Mode, Troubleshooting, Windows 10.

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  1. Clyde
    March 7, 2020 at 5:12 pm

    All of this was already done. Both of the keyboard power management tabs and both of the mouse tabs are marked to wake the computer and I have the power options set to never go to sleep. It still goes to sleep and neither the keyboard nor the mouse will wake it, My only option has been to shit down with the power button then restart the computer. At least almost everything I had open is still there when I have to do this.

    • karen
      March 11, 2020 at 7:35 pm

      I'm having the same issue!! Used to work the way it was supposed to till recently. Since you're having the same issue and this started recently (I have a Dell desktop by the way) I am checking for and installing any updates. Maybe this is happening due to my computer not being updated. I'll reply again if I find a solution.

      • Moby
        June 4, 2020 at 6:19 am

        Hi Karen, i have the same used to work great (for years!) but recently i can't use the keyboard on my Dell desktop to wake it up. I can only use the power button.

        And related, when it wakes up, it takes a long time. It shows me the bios screen and stuff it flashes as if i'm turning it on from scratch.

  2. Chris
    February 24, 2020 at 2:46 pm

    I've just got a new pc with windows 10 and the mouse doesn't wake it from sleep.
    I always had this set in my old pc which runs windows 8.1.

    I checked the device manager and there are 3 or 4 entries for mouse and 2 for keyboard, even though there is only one of each plugged in, but after checking power management in the properties for each instance, they are all set to wake the pc from sleep, so I don't understand why they aren't.

  3. George Singam
    October 15, 2019 at 9:48 am

    Funny, how can you adjust settings when the computer is already asleep and not waking up. That was my question in Google search and this irrelevant answer pops up. How do I now wake my PC up? I tried the keyboard and mouse, shouting, scaring, set an alarm clock, splashing water and it still does not wake up. The only option I have now is to kill it.

    • Ben Stegner
      October 15, 2019 at 1:50 pm

      This is a guide on what to do if your computer won't wake from sleep using your keyboard or mouse. It assumes you can still wake it up using the power button -- have you tried that?

  4. Danielle
    July 24, 2018 at 1:43 pm

    My keyboard device properties window does not have a Power Management tab. My biggest regret was upgrading my laptop to Windows 10! I use my laptop as a hard drive to which a full size monitor and keyboard is connected. My laptop is mounted on the wall, with cover closed all the time. It's a pain to have to take it out of its mount, open it and hit the power key every time I need to wake it up. None of the many solutions I found on line works.

  5. Ian Hart
    April 9, 2018 at 9:03 pm

    I am perplexed! In step 2, " If you cannot use your peripherals then right click with your mouse" (that is not responsive)?!! I think I will take your advice in the footer and...............
    Try counting sheep