Linux Windows

Windows 10 Is No Longer Supported on Your PC? Here’s What You Can Do!

Ben Stegner 17-08-2017

Does your PC have the Windows 10 Creators Update yet? The latest free update to Microsoft’s continually evolving operating system (OS) packs plenty of new features. But despite releasing in April 2017, many users haven’t been offered the update even months later.


If you decided to run the update yourself How to Get the Windows 10 Creators Update Now The Windows 10 Creators Update will roll out in April. Are you eager to try it? Or would you rather avoid it? We'll show you how to get Windows 10 1703 on your own schedule. Read More or just saw the prompt, you might have been greeted with a nasty error letting you know that Windows 10 is no longer supported on your PC. Let’s see what’s causing this error and your options for upgrading.

What’s This Error Message All About?

This isn’t your run-of-the-mill Windows upgrade error 6 Common Windows Upgrade Issues & How to Fix Them Upgrading Windows 10 can cause a number of complications. We show you what to watch out for and how to prevent or fix issues. Read More .

Some users are seeing the following popup whenever they try to run the Windows 10 Creators Update installer:

windows 10 no longer supported

It’s a shock, because these folks have computers that work just fine with vanilla Windows 10 and the Anniversary Update. But seeing this error, along with the confusing “uninstall this app now” message, makes no sense because your PC has to pass a requirements check before this installer runs.


Of course, there’s no app to uninstall. This message is telling you that the latest version of Windows 10 won’t work on your machine. Microsoft is blaming this on a certain line of Intel processors Microsoft Blocks Some Intel PCs From Updating Windows 10 If you own a device powered by a Clover Trail Atom processor then you're never going to be able to upgrade beyond the Windows 10 Anniversary Update. And that's final. Read More .

Codenamed Clover Trail models, the following CPUs won’t work with the Creators Update:

  • Atom Z2760
  • Atom Z2520
  • Atom Z2560
  • Atom Z2580

Microsoft claims that these processors are no longer supported by Intel and without the driver support, they’ll have too many problems with the Creators Update. Most of the PCs using these processors are two-in-ones that sold between 2013-2014 and originally ran Windows 8. They had no problem upgrading to Windows 8.1 or taking advantage of the free Windows 10 upgrade offer.

Acer states that “Microsoft is working with us to help provide compatible drivers to address this incompatibility,” but what should you do until then? If you’re affected by this problem, we’ve gathered your options for moving forward.


Stay on the Anniversary Update With Extended Support

Thankfully, people affected by this issue aren’t losing support for Windows 10 What Happens When Windows 10 Support Ends? What happens when Windows 10 support ends? Here's what to do before your version of Windows reaches its end of service. Read More . The Anniversary Update will continue to work for everyone until its current expiry date of March 2018.

However, Microsoft has added an exception for anyone affected by this issue. If you have a PC with a Clover Trail processor, Microsoft will continue to support the Anniversary Update until January of 2023, which is when Windows 8.1’s extended support ends. You won’t enjoy any of the new features of the Creators Update and beyond, but will still receive security patches.

This is a fair option. If you think Windows 10’s changes are frustrating and would rather stick with a version you know you like, your current PC will be fine for another several years. On the flip-side, five and a half years is a long time to go without any new features in Windows 10 11+ New Features Coming to Windows 10 in 2017 The Windows 10 Creators Update is due in Spring 2017. We compiled the biggest updates and new features you can look forward to. Read More .

Downgrade to Windows 8.1

If this issue has spoiled Windows 10 for you and you’d rather use a different OS, downgrading to Windows 8.1 3 Ways to Downgrade Windows 10 & Rollback to Windows 7 or 8.1 Indefinitely You've either upgraded to Windows 10 to secure a free copy or were upgraded forcefully. We share three tricks that will help you downgrade now or later and save you if your upgrade failed. Read More is your best option.


This is a bit tricky as you can’t use Windows 10’s rollback feature How to Downgrade from Windows 10 to Windows 7 or 8.1 Windows 10 is here and maybe it's not what you expected. If you already upgraded, you can perform a rollback. And if you haven't yet, create a system backup first. We show you how. Read More unless you’ve just upgraded in the last few weeks, which likely isn’t the case. Computers with the Pro version of Windows 10 can downgrade to Windows 8.1 Pro if you have a product key for that version. Grab a copy of the Windows 8.1 installer from Microsoft, and try our tips on finding a cheap Windows 8.1 license How to Get a Cheap Windows 7 or 8 License Now to Upgrade to Windows 10 for Free Worried about the future of your old or pirated Windows copy? Now is the time to snatch a cheap Windows 7 or 8 license to secure yourself that free upgrade to Windows 10. We show... Read More so you can legally use and activate it Everything You Should Know About Windows Product Keys 25 characters govern your Windows system. Your product key is worth $100 or more, whether or not you upgraded to Windows 10. We explain what you can and can't do with your Windows license. Read More .

You’ll notice that we discussed Windows 8.1 above, and not Windows 7. While Windows 7 is still a great OS, its extended support ends in January of 2020. That might sound like a long time, but it’s closer than it seems.

Going through all the trouble to get a Windows 7 license just to have to deal with the upgrade to Windows 10 anyway What Happens If You Don't Upgrade to Windows 10? What happens if you don't upgrade to Windows 10? Here are your Windows 10 update options so you can stay current. Read More in a few years doesn’t seem worth it.


Install Linux Instead

Here’s an option that’s ever-popular with our commenters when something goes wrong with Windows 5 Reasons Why Windows 10 Might Make You Switch to Linux Despite Windows 10's huge takeup, there has been plenty of criticism for Microsoft's new everlasting operating system. Here are five top reasons why Windows 10 might irk you enough to make the switch to Linux. Read More : just install Linux! Linux is 100 percent free so you don’t have to worry about any licensing issues or upgrade problems like these. It’s arguably better than Windows in some ways 7 Things That Ubuntu Does Better Than Windows Is Ubuntu really just for nerds? No! Ubuntu is as easy to use as Windows... and in some ways, Ubuntu is better than Windows 10! Read More , and some even say it’s better than Windows Is Linux Finally Good Enough to Replace Windows? Recent figures show that Linux desktop usage has reached 2%, it's highest yet. Does this mean Linux has reached a point where it can replace Windows and Mac OS X for the average user? Read More .

You’ll probably have to get used to different software in Linux, and some elements might confuse you at first. But it’s easy to switch 5 Tips That Make Switching to Linux From Windows Easy There are many reasons to migrate from Windows to Linux. For instance, Linux might offer a lightweight environment. If you're tired of Windows and want a change, switching to Linux should be easy. Read More , and we have a guide to installing Ubuntu How to Install Ubuntu on Windows 10: 3 Simple Methods to Try There are many ways in which you can try Ubuntu. One of them is to install Ubuntu on Windows 10 using one of these methods. Read More on your Windows computer. You can dual-boot it to try it out temporarily, or go all-in and get rid of Windows.

Whether you want to use Linux or stay on the Anniversary Update depends on what you value more. Linux will always be free and lets you do whatever you want, but you’re probably more comfortable with Windows.

Buy a New PC

An expensive option, but one that will solve your problem, is purchasing a new PC to sidestep the upgrade issue. Don’t run out and do this now, though. Wait a few months and enjoy the extended support of the Anniversary Update — perhaps they’ll find a fix for this problem by then. Only spend the money to get a new computer if yours really needs a replacement 7 Warning Signs It's Time to Replace your Old PC When should you buy a new computer? Read More .

When it is time for a new machine, as long as it’s not the cheapest one they have Are Cheap Laptops a Good Deal or Waste of Money? Cheap laptops might seem like a great way to save money, but here are some things to consider before you go that route. Read More , any decent desktop or laptop you can buy online or in a store should work with Windows 10 for years to come. There’s no telling if this processor situation could happen again in the future, though.

If you want to take an annoyance and turn it into a fun opportunity, you could save some money and build your own PC Is It Still Cheaper to Build Your Own PC? How much does it cost to build your own PC these days? Compared to pre-built models, are the savings worth the effort? We investigate. Read More . We’ve written a complete guide to building a desktop PC How To Build Your Own PC It's very gratifying to build your own PC; as well as intimidating. But the process itself is actually quite simple. We'll walk you through everything you need to know. Read More so you don’t have to go it alone. Just don’t spend too much money on future-proofing 5 Reasons Why You Shouldn't Future-Proof Your PC Is future-proofing your PC ever a good idea? Here are several reasons why you might want to reconsider. Read More !

To combine this and the above tip, you could also buy a cheap Linux PC The 5 Best Cheap Linux Computers to Buy Today Here are several cheap Linux computers you can get that come pre-installed with user-friendly operating systems. Read More . This lets you skip the step of installing Linux yourself!

No Support, No Problem

Problems like this are why we don’t recommend installing new updates right away Why You Should NOT Get the Windows 10 Creators Update Yet Just because it's here, doesn't mean you have to jump on it. The Windows 10 Creators Update could harbor trouble. We explain why you should delay this Windows update and how to do it. Read More . Unfortunately, there’s no workaround for this issue just yet. You could try installing the Creators Update through installation media How to Create Windows 10 Installation Media Regardless of how you arrived at Windows 10, there's a way to create your own installation media. Sooner or later you might need it. Let us show you how to be prepared. Read More instead of using the prompt, but even if you successfully upgrade you could run into performance problems.

For now, we recommend waiting patiently on the Anniversary Update. If Microsoft doesn’t issue a fix in the next few months, feel free to upgrade to a new PC, downgrade to Windows 8.1, or try Linux.

Once you’ve finally got the Creators Update, check out what you should do right away Do This After Installing the Windows 10 Creators Update The Windows 10 Creators Update will soon roll out to a computer near you. Once you've upgraded, go through these settings to configure new options and restore your privacy preferences. Read More and how to troubleshoot its other issues The Complete Windows 10 Fall Creators Update Troubleshooting Guide Have you run into a Windows 10 Fall Creators Update bug? You found the right place to look for fixes. Here are the solutions for the most common problems. Read More .

If you have a PC affected by this problem, we want to hear from you. What action will you decide to take? Tell us by leaving a comment, please!

Image Credits: Sanit Fuangnakhon/Shutterstock

Related topics: Intel, Windows 10, Windows Upgrade.

Affiliate Disclosure: By buying the products we recommend, you help keep the site alive. Read more.

Whatsapp Pinterest

Leave a Reply

Your email address will not be published. Required fields are marked *

  1. dan
    August 25, 2017 at 5:42 am

    I can't upgrade to Creators Update because my old (Vista) drivers won't support it.

  2. Bob
    August 21, 2017 at 12:42 pm

    I love MX16, a fairly small Linux OS, it has its own built in pack of programs which are really easy to install - no terminal required. I have Linux on my backup computer and, when the time comes, will upgrade all systems to Linux.

  3. What a joke
    August 18, 2017 at 3:37 am

    Atom devices and that error HAS NOT STOPPED microsoft remotely re enabling bits and windows update service repeatedly, then redownloading and attempting to re install creators update on a 16gb atom tablet DAILY. The first i know about it is the emmc suddenly showing no free space again. Both of those processes i have on unnumerable occasions disabled in services and yet they keep 'un' disabling THEMSELVES in convenient timing for microsofts latest forced updates.

    If im not supported stop forcing your crap on my machine and pretending its a choice.

  4. DrMP
    August 18, 2017 at 2:12 am

    You can even use much of the existing Windows software from a Linux OS. For example, I prefer IrfanView to any of the Linux photo viewers/editors I've tried, and IrfanView runs very well under Wine, which came with Ubuntu installation. Most other software I use in Windows, such as Calibre, Firefox and Thunderbird, is also built in a Linux version.