How to Solve 10 of the Most Annoying Netflix Problems
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Netflix is the best video streaming service around, but it’s not without its faults. Some might even say it’s not worth subscribing to 7 Reasons You Should Avoid Subscribing to Netflix 7 Reasons You Should Avoid Subscribing to Netflix Just as there are pitfalls to cutting the cord, there are downsides to Netflix you might consider to be deal-breakers. So before you sign up to Netflix, take a moment to consider these imperfections. Read More , because of its many limitations and annoyances. But actually, there is usually a way to fix the small, niggling issues.

Most people have the same complaints about Netflix, which means there are solutions available. Not all of these solutions are perfect, but they are good enough that after applying them, the pros of Netflix outweigh the cons.

So, without further ado, here are 10 common problems people have with Netflix, and their solutions…

How Do I Clear My “Continue Watching” List?

If you watch a movie and stop it before the credits, it’ll show up in your “Continue Watching” list. To get rid of that, go to Here, you will see a list of all the movies you have watched, listed from most recent to oldest. Click the X next to any title to remove it.


For TV shows, clicking the X next to an episode will remove that episode alone. You will also see a prompt that says, Remove Series? If you want to take out every episode of that series from your Recently Watched list or from your Continue Watching list, choose that option.

How Do I Get Better Netflix Recommendations?

According to Netflix, there’s only one way you can exert any control over your recommendations. After you have watched any movie or TV show, give it a rating. To see a full list of titles you have rated, go to Netflix is using these personalized ratings to understand your tastes, so you might want to refine that list.


These ratings are just one part of the puzzle though. How Netflix knows exactly what you want to watch How Netflix Knows Exactly What You Want to Watch How Netflix Knows Exactly What You Want to Watch Netflix's rise to being the world's primary streaming service was no fluke. It was based on a recipe of data and emotion that means the company always knows what you want to watch. Read More is a little more complicated. In a nutshell, your ratings, the movies you’ve seen, the ratings of other members with similar taste to yours, and the catalog of titles, are all computed by an algorithm to figure out what appears in Netflix’s Recommended for You section.

How Do I Reset My Netflix Account Back to Default?

If you want to get rid of everything you have watched so far and reset your Netflix back to its default settings, you need to delete your profile. Go to, click the profile you want to reset, and click Delete Profile to confirm it.


This will get rid of your Netflix profile’s entire history, including the My List saves, your Recently Watched list, and your Ratings. You can then create a new profile and start from scratch. Read our unofficial guide to Netflix The Ultimate Netflix Guide: Everything You Ever Wanted to Know About Netflix The Ultimate Netflix Guide: Everything You Ever Wanted to Know About Netflix This guide offers everything you need to know about using Netflix. Whether you're a new subscriber or an established fan of the best streaming service out there. Read More for the finer details on starting from scratch.

How Can I Watch Netflix In 1080p HD On Chrome or Firefox?

Unfortunately, you can’t. Currently, Netflix only supports 1080p Full HD videos on three browsers: Microsoft Edge and Internet Explorer on Windows, and Safari on Mac. So if you want to watch Full HD movies on your computer, make sure you are using one of these three browsers.

Google Chrome, Mozilla Firefox, Opera, and any other browser you care to mention will only play 720p HD videos, not 1080p HD videos. Netflix hasn’t explained the reason behind this move.


Granted, Microsoft Edge isn’t that bad compared to Chrome A Microsoft Edge Review From A Die-Hard Chrome User A Microsoft Edge Review From A Die-Hard Chrome User Make no mistake, I am a die-hard Chrome user. But my curiosity got the better of me, so I took the plunge and tried Microsoft Edge. Read More , but it’s still annoying that you can’t just get your favorite browser to do this. Anyway, before you make the switch, check a few things:

  1. Make sure your screen is Full HD 1080p. Just check your native resolution. If it’s 1920×1080 or 1680×1050, then you will notice a difference by going Full HD. If your monitor’s resolution is 1366×768 or lower, then don’t bother switching browsers, stick with 720p and these great Chrome extensions for Netflix 5 Ways To Enhance Your Netflix Account In Chrome 5 Ways To Enhance Your Netflix Account In Chrome The Netflix interface could use a little improvement, so I've found some Chrome extensions to make my Netflix account look prettier. And no, it doesn't involve a bit of lipstick and some rouge. Read More .
  2. Go to and set it to High, so that it defaults to starting the highest possible resolution on your screen.

How Can I Find What’s Leaving Netflix Each Month?

There are two ways to find out which movies and TV shows are leaving Netflix in the next 30 days. If you have added a title to the My List section, a small update in the Netflix app will tell you that the title is expiring in the next 30 days. You can also check the Details section of any video to find when it expires.


The best way, though, is through a third-party site. There are plenty of websites that track what’s coming and going on Netflix. Go to the What’s Expiring On Netflix blog to find a full list of titles that will be taken out of the service in the current month, and the date that it will leave. Each title is linked its Netflix page, in case you want to watch it immediately.

How Can I Share Netflix Recommendations With Friends?

There are two tools to share any Netflix title you recommend. First, through the Netflix app’s Share Menu, and second, through the new Flixtape app.


On an iOS or Android device, browse to the movie or show you like. You will see the Share icon, like the one circled in the image above. Tap it to get a list of all the apps on your phone that you can use to share that title.

Otherwise, go to Flixtape and click Make My Own to create your own playlist of Netflix favorites How to Share Your Netflix Favorites Using FlixTape How to Share Your Netflix Favorites Using FlixTape Netflix recently launched FlixTape – a new standalone site which focuses on the virtually untapped market for movie and television mixtapes. FlixTape lets you share your favorite finds, so let's get started... Read More . Add the movies and shows you want, and share it. It hooks into your region’s catalog, so make sure you are sharing it with someone in the same region, otherwise some of the things you add might not show up for them.

Why Does My Netflix Keep Buffering?

There could be a whole range of reasons why your Netflix might be working slower than usual. Most likely, your Internet service provider (ISP) is throttling Netflix Is Your Carrier Slowing Down Your Unlimited Data Connection? How To Avoid Data Throttling Is Your Carrier Slowing Down Your Unlimited Data Connection? How To Avoid Data Throttling If you are on an unlimited plan that's throttled once you exceed certain limits or you have a data cap, as most people do, this article offers advice on how to ease the pain. Read More . To check that, use Netflix’s FAST app to test your internet speed.


FAST is available as a website (, as well as an app on iOS and Android. It will tell you what speeds you can download Netflix videos at, and this may differ from the advertised speed of your internet connection. Even if says a different speed, you can find out your Netflix speed through FAST. Remember, net neutrality demands equal speeds for all sites These Public Figures Have No Clue How Net Neutrality Works These Public Figures Have No Clue How Net Neutrality Works Donald Trump, Jeb Bush and other public figures don't seem to understand what net neutrality actually is. Read More , so it might be time to have a conversation with your ISP if FAST shows lower speeds than you were expecting.

Download: FAST for Android (Free) or for iOS (Free)

How Do I Reduce the Amount of Mobile Data Netflix Is Using?

If you’re using Netflix on a smartphone or tablet, you can adjust the settings so that it only works on Wi-Fi, or uses less data, by reducing quality. In the Netflix app, go to Menu > App Settings > Cellular Data Usage > Off to use only Wi-Fi.


If you want to keep it running without Wi-Fi, you can alternately choose Low, Medium, or High to set what quality the videos will stream at.

This only affects your Netflix mobile app, but not your main account’s settings.

How Do I Skip the Titles While Watching Netflix?

There is no automated way to skip the intro title sequence of a TV show. But you can still make it easier. Count the length once, and use the smart fast-forward buttons on phones or keyboard shortcuts on computers.

On mobile apps, you can skip ahead by 30 seconds. For example, a quick count shows that the House of Cards intro is roughly 1 minute 35 seconds. So three taps and you’ll be saved from repeating those when you are binge-watching television on Netflix The Pros and Cons of Binge-Watching Television The Pros and Cons of Binge-Watching Television Binge-watching is a recent phenomenon that pretty much everybody has done thanks to Netflix, Hulu, and Amazon Prime. But for all of its various pros, it does also have some cons. Read More .


On Windows or Mac, you’ll need to use keyboard shortcuts. Press Shift+Right to skip forward 10 seconds. Keeping Shift held down, you can press Right repeatedly until you hit the point you want. If you skip too much, press Shift+Left to rewind 10 seconds.

What Should I Do If I Think My Netflix Account Has Been Hacked?

If you suspect someone is using your Netflix without your knowledge, it’s best to take the safe option and find out for sure. Go to and sign out of all devices that your Netflix account is logged into.


Then, sign into Netflix again and change your password. Use these tips to make a secure, unbreakable password 6 Tips For Creating An Unbreakable Password That You Can Remember 6 Tips For Creating An Unbreakable Password That You Can Remember If your passwords are not unique and unbreakable, you might as well open the front door and invite the robbers in for lunch. Read More .

In case you’re still seeing suspicious activity on your account, you should contact Netflix to resolve the issue.

Have You Got Any Other Netflix Problems You Need Fixing?

As fantastic as Netflix is, users do experience problems with it, and this list only covers some of them. For instance, I wish there was some way to tell Netflix to alert me when a movie I’ve wanted to watch has been added to its catalog. And when using Chromecast, listening to it on Bluetooth headphones is one of the Netflix hacks you’ll wish were real 10 Netflix Hacks You'll Wish Were Real 10 Netflix Hacks You'll Wish Were Real Once in a while, Netflix gives its developers a break to work on passion projects. It's called the Netflix Hack Day, and it leads to some pretty cool innovations! Here are our favorites. Read More .

What other things about Netflix annoy you? Have you discovered a solution to a problem you’d like to share with other readers? Please let us know your thoughts in the comment below!

Image Credits: JrCasas/Shutterstock

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  1. Ashen
    January 6, 2018 at 9:14 pm

    i have an issue when watching on my PC. If i miss part of the show, or want to go back partway in a movie as a "what the heck was that?" happened, I will use my mouse to pull the progress bar back to see it again. half the time, though, the "paused screen" comes up, but the movie is still playing from the spot i pulled the progress bar back to. I end up having to click the back arrow in my browser, and then clicking the movie again.

  2. Ben
    January 4, 2018 at 9:49 pm

    No "mark as watched" option for when you've watched half the series elsewhere but want to use Netflix afterwards. It J means you're constantly returned to the beginning of the series and you're never notified when new episodes arrive as it constantly says there are new episodes.

  3. Bob
    December 21, 2017 at 11:02 am

    For the love of Bob, let me hide stuff I already watched, and mark stuff as 'not interested'.

    • Anne
      January 5, 2018 at 5:57 am

      I agree would love to not have scroll through items I have already watched or not interested in.

  4. Tasha
    December 16, 2017 at 12:15 am

    Stop playing trailers when one is browsing. It is so annoying. I don’t even browse anymore. Just skip shows unless I can work out if I want to see them before the trailer starts

  5. can’t chill with netflix
    November 21, 2017 at 5:32 pm

    I’m glad to know I’m not the only one having problems with Netflix not rewinding. I often turn on Netflix in the evening when I’m finished working and there’s a lot of commotion as others are coming and going — it’s really annoying that I can no longer stop on occasion and rewind a minute or two to catch what I missed.

  6. Jessica Ross
    November 18, 2017 at 5:43 am

    When I try to go back (rewind) during a show it does not work. I get an error message ( NaN:NaN:NaN ). I reset my smarthub and logged back into Netflix but still no change.

    • Ericka
      November 18, 2017 at 6:42 pm

      I’m having the same issues just started yesterday evening. Family members are having the same issues. You’re not alone it’s aggravating.

  7. lenny
    November 8, 2017 at 12:47 am

    I like to see the red line under movie that i watched that says resume right at end of movie so I know I watched the movie and won't mistakingly watch it again!!! Please, viewing activity is a joke because you can watch a movie for 2 minutes and it says you watc.hed the movie. Netflix, you need a better way to show people they watched a movie already.

  8. Sue
    November 2, 2017 at 2:58 pm

    Whenever I start a show on Netflix, if I rewind a little to go back and hear /see something again, the actual picture on the screen keeps getting smaller and smaller. Is there anything I can do about this?

  9. Chris
    October 29, 2017 at 1:17 am

    When I watch sth, there is like a small 'back' symbol in the lower right corner... How do I get rid of it???

  10. Dave
    October 24, 2017 at 1:21 am

    This more of an Apple problem, but when I watch Netflix on an iPad mini, subtitles ruin the black levels and brightness. Especially with letterboxing.

    Anyone know how to fix that?

  11. Paola
    October 3, 2017 at 2:10 pm

    While watching House of Cards, I get to about 30 minutes in and then all of a sudden the screen goes black and it asks me to rate the show. It has happened to 4 episodes.

  12. Fred
    October 1, 2017 at 7:41 pm

    Stopping Netflix when program has finished problems ?

  13. Vita
    September 25, 2017 at 9:55 am

    In my list how can you filter watched/unwatched items? because in my list a have both and get quite frustrated when i start watching something and after 10 min i know that i watched that already

  14. Linda Gonzales
    September 18, 2017 at 1:20 am

    Thinking about canceling my Netflix account because you show the same movies over and over again. I would like some newer movies and different older movies.

    • Dave
      October 24, 2017 at 1:14 am

      That comment you made is not going to be seen by Netflix.

  15. Badump
    September 16, 2017 at 6:52 pm

    Why do the end credits not play through and it automatically will start a trailer for something that they feel i should check out? It totally ruins the end of a movie

  16. T
    September 7, 2017 at 11:24 pm

    Everytime i pause what i am watching for more than 4 seconds and then press play again, if I'm watching a show and I'm halfway through an episode it will jump to the next episode in the season and is driving me nuts. This also happens with movies only it will go back to the menu screen. Is this happening to anyone else??

  17. Todd Haemmerle
    September 2, 2017 at 4:25 pm

    I am watching Netflix on roku2 and recently the subtitles will automatically stop without me manually turning them off. I can make them come on again if I pause/play, but it's very frustrating because I have to keep rewinding to the part I want subtitled, making sure I don't go back too far or else the subtitles will turn off again by the time the scene I need subtitles for arrives. I wish the subtitles would just stay on. Anyone else have this problem or found a fix? Thanks!

  18. Patricia Muoni
    August 26, 2017 at 6:43 pm

    Everytime I try to play a movie it says* watch netflix on you phone or tablet, get the free app and when I press on get the free app it gets stuck there.

  19. PattyP
    August 24, 2017 at 5:16 am

    My List has been grayed out and would not populate on my Sony Blu ray for many months. Yesterday or day before, it suddenly displayed and worked perfectly. It was there this morning still, but tonight It has completely disappeared. Not just grayed out, the whole line of boxes is simply gone. If that wasn't bad enough, Previously Watched has completely gone too. I don't like most of the recommendations and have been watching at least 3 different things I can't access. I have over 100 items in my list and can't access. I don't want to go watch on my PC. I know the problem is Netflix. I guess they have so many subscribers now they just don't care.

    • Jeff
      November 28, 2017 at 3:13 pm

      We're having the same problem Patty. That's why I visited this site - to see if there are any solutions offered here.

      • PattyP
        November 28, 2017 at 4:55 pm

        Jeff, I've decided that since I was going to be buying a new TV, to get a smart TV that was "Netflix Approved". I had been watching through a BluRay player that allows you to add a Netflix app, but it and the TV were something like 7 to 8 years old and I was always having issues with Netflix and it not supporting captions from Aamazon Prime. I have a suspicion the problem lies mainly in incompatability (even though I had a device that was supposed to work with Netflix) due to the age of the devices. I am upgrading everything, but I hate replacing devices that are otherwise still working properly.

  20. Richard Stone
    August 23, 2017 at 5:56 pm

    My account is set for English and I've checked that and it list to play in English but when I want to watch my movie it plays in Spanish. I'm currently in Ecuador and I have two other accounts and they play in Spanish. This just happened over the past two days as it was working fine but today it started this.
    I logged out and re logged on and I changed to English again but still playing movies in Spanish.

  21. Monika Smith
    August 3, 2017 at 10:32 am

    I was watching a Movie I belief it was called The Box, about a little Boy on the Subway next to an older Man that opened a red Box and showed the Boy what was in there, then the Movie was gone. It was on my Downloads. Did anybody had this happen before? It really upset me. Can you help! Pls.

  22. Tyler
    August 1, 2017 at 4:07 am

    I watch Netflix often and when I watch shows I rate them expecting to get more movies similar but every time I log on I see the same movies over and over. The movies I don't want to watch and the ones I've watched again and again because that's all the movies that show up. How do I get more options without going online to look up movies each time.

  23. Lois
    July 23, 2017 at 12:15 am

    This is why Netflix has gone downhill this past year.
    1. The star ratings helped people select movies and now they are gone. The % numbers mean nothing to me and others when trying to select a movie.
    2. There are less good movies available and a large percentage are now foreign films with subtitles.
    3. Putting the same film in different categories is a ploy to make to make it look like you have a large selection of movies when actually the availability of recent good movies has declined.
    I used to love Netflix and recommend it to my friends. Not anymore!

  24. Kathy lohn
    July 20, 2017 at 10:17 pm

    Newer movies work fine, but when I try to watch older movies or documentaries, they stall.
    They stop and start constantly. Does anyone know what I should do?

  25. Mike
    July 17, 2017 at 8:10 pm

    Why is box art or movie posters blank? I have ongoing finger pointing between ISP and Netflix? The troubleshooting tips provided by Netflix is not resolving the issue.

  26. Suz
    July 1, 2017 at 8:39 am

    My kids were on my parents Netflix account at there house using my laptop .... I am now trying to sign in under my account at home and it won't - just keeps referring back to my parents details !!!
    I can sign in on my phone though
    It's doing my head in

  27. Colleen brillhart
    June 25, 2017 at 11:37 pm

    Can you guys please put all the international movies together ? Or is there a way we can do that . There are a lot more of these now and that's all great but there is no indication by the title or in the summary of what the movie is about. I have to start watching it or look at the actors names

    • Patty Pritchett
      July 10, 2017 at 12:12 am

      There is a Netflix-related extension for Chrome that will show you all the hidden Netflix categories. There are over 200 categories that can get pretty specific. "International Movies" may be the category you are seeking. When you add the extension, it puts a little red "N" button in your browser bar. In your browser, click on the "N", and a drop down menu lets you explore all the available categories. Click on any category, and a page with the usual movie box art will pop up, but you will find tons of stuff that you will never see on you home page.

      If you don't use Chrome, search Google for "Netflix Categories". There are probably apps for phones and/or other ways to get there. Nextflix itself likes to keep stuff like this hidden apparently so geeks can find "hidden treasures".

      I remember seeing a way to directly type in a web address of each of over 200 categories, which I downloaded into a text document. Just add the code to the end of this URL:**** , where the category replaces those 4 stars.

      Action & Adventure: 1365
      Action Comedies: 43040
      Action Sci-Fi & Fantasy: 1568
      Action Thrillers: 43048
      Adventures: 7442
      African Movies: 3761
      Alien Sci-Fi: 3327
      Animal Tales: 5507
      Anime Series: 6721
      Art House Movies: 29764
      Baseball Movies: 12339
      Basketball Movies: 12762
      Boxing Movies: 12443
      British Movies: 10757
      British TV Shows: 52117
      Campy Movies: 1252
      Children & Family Movies: 783
      Classic Action & Adventure: 46576
      Classic Comedies: 31694
      Classic Dramas: 29809
      Classic Foreign Movies: 32473
      Classic Movies: 31574
      Classic Musicals: 32392
      Classic Romantic Movies: 31273
      Classic Sci-Fi & Fantasy: 47147
      Classic Thrillers: 46588
      Classic TV Shows: 46553
      Classic War Movies: 48744
      Classic Westerns: 47465
      Comedies: 6548
      Comic Book and Superhero Movies: 10118
      Country & Western/Folk: 1105
      Courtroom Dramas: 2748
      Creature Features: 6895
      Crime Action & Adventure: 9584
      Crime Documentaries: 9875
      Crime Dramas: 6889
      Crime Thrillers: 10499
      Crime TV Shows: 26146
      Cult Comedies: 9434
      Cult Horror Movies: 10944
      Cult Movies: 7627
      Cult Sci-Fi & Fantasy: 4734
      Cult TV Shows: 74652
      Dark Comedies: 869
      Deep Sea Horror Movies: 45028
      Disney: 67673
      Disney Musicals: 59433
      Documentaries: 6839
      Dramas: 5763
      Dramas based on Books: 4961
      Dramas based on real life: 3653
      Education for Kids: 10659
      Faith & Spirituality: 26835
      Family Features: 51056
      Fantasy Movies: 9744
      Food & Travel TV: 72436
      Football Movies: 12803
      Gangster Movies: 31851
      German Movies: 58886
      Horror Comedy: 89585
      Horror Movies: 8711
      Independent Action & Adventure: 11804
      Independent Comedies: 4195
      Independent Dramas: 384
      Independent Movies: 7077
      Independent Thrillers: 3269
      Kids Faith & Spirituality: 751423
      Kids Music: 52843
      Kids’ TV: 27346
      Martial Arts Movies: 8985
      Martial Arts, Boxing & Wrestling: 6695
      Military Action & Adventure: 2125
      Military Documentaries: 4006
      Military Dramas: 11
      Military TV Shows: 25804
      Miniseries: 4814
      Mockumentaries: 26
      Monster Movies: 947
      Movies based on children’s books: 10056
      Movies for ages 0 to 2: 6796
      Movies for ages 2 to 4: 6218
      Movies for ages 5 to 7: 5455
      Movies for ages 8 to 10: 561
      Movies for ages 11 to 12: 6962
      Musicals: 13335
      Mysteries: 9994
      Period Pieces: 12123
      Political Comedies: 2700
      Political Documentaries: 7018
      Political Dramas: 6616
      Political Thrillers: 10504
      Psychological Thrillers: 5505
      Quirky Romance: 36103
      Reality TV: 9833
      Religious Documentaries: 10005
      Rock & Pop Concerts: 3278
      Romantic Comedies: 5475
      Romantic Dramas: 1255
      Romantic Favorites: 502675
      Romantic Foreign Movies: 7153
      Romantic Independent Movies: 9916
      Romantic Movies: 8883
      Satires: 4922
      Sci-Fi & Fantasy: 1492
      Sci-Fi Adventure: 6926
      Sci-Fi Dramas: 3916
      Sci-Fi Horror Movies: 1694
      Sci-Fi Thrillers: 11014
      Science & Nature Documentaries: 2595
      Science & Nature TV: 52780
      Screwball Comedies: 9702
      Showbiz Dramas: 5012
      Showbiz Musicals: 13573
      Silent Movies: 53310
      Slapstick Comedies: 10256
      Soccer Movies: 12549
      Sports & Fitness: 9327
      Sports Comedies: 5286
      Sports Documentaries: 180
      Sports Dramas: 7243
      Sports Movies: 4370
      Spy Action & Adventure: 10702
      Spy Thrillers: 9147
      Stage Musicals: 55774
      Stand-up Comedy: 11559
      Supernatural Thrillers: 11140
      Tearjerkers: 6384
      Teen Comedies: 3519
      Teen Dramas: 9299
      Teen Screams: 52147
      Teen TV Shows: 60951
      Thrillers: 8933
      TV Action & Adventure: 10673
      TV Cartoons: 11177
      TV Comedies: 10375
      TV Documentaries: 10105
      TV Dramas: 11714
      TV Horror: 83059
      TV Mysteries: 4366
      TV Sci-Fi & Fantasy: 1372
      TV Shows: 83
      Vampire Horror Movies: 75804
      Werewolf Horror Movies: 75930
      Westerns: 7700
      Zombie Horror Movies: 75405

  28. Richard
    June 20, 2017 at 10:14 pm

    I don't like having to start watching a movie to find out what the audio language is. Is there a better way?

    • Squalle
      June 22, 2017 at 10:24 am

      This is a big annoyance for me as well. Nothing like reading about a movie, thinking "wow, that sounds awesome" and then getting five minutes into it before finding out it's in Bulgarian... or Swahili.

      • Colleen brillhart
        June 25, 2017 at 11:37 pm

        Me too! Same issue !

  29. Kim
    June 5, 2017 at 6:46 pm

    When I turn my Netflix on it automatically reverts to a cartoon. It doesn't open with the page where I can choose my or my sons account and I cannot choose what to watch. How can I fix this?

  30. Chris Meadows
    May 27, 2017 at 12:42 am

    Here's one. "How can I watch a Netflix movie with distant friends?"

    The answer is third-party site -- -- which virtualizes a web browser and adds webcam, voice, and text chat to it. You can watch your favorite movies together AND see the reactions on your friends' faces, as long as they have webcams. Works with other services, too, like YouTube, DailyMotion, movies you've ripped and uploaded to your Google Drive space, etc., or indeed nearly anything that can be displayed as a web site. (Though sometimes these services block as a proxy site.)

    Limited to 720P, but then, it's not taking up the entire screen in any event.

  31. Denise
    April 3, 2017 at 3:47 pm

    When a Netflix episode has ended and the next episode begins the screen is frozen on the credits from the first episode yet the sound is airing the next episode. The only solution I have found is to turn everything off and start a different Netflix show. This is super annoying and making me wonder if it is worth the monthly fee.

  32. Alan Duquette
    March 26, 2017 at 6:09 am

    1. There is no way to add titles while in the dvd queue to the "my list" titles once they become available. Also sometimes I get dvd's of the titles because they become available when I was not looking.
    2. Devices take a long time to update available titles in "my list" in after those titles are added to "my list" online.

  33. Billie
    March 5, 2017 at 4:23 pm

    I have tried everything possible to remedy a problem when trying to do a search or browse movies on Netflix. Whenever I press the button to enter a letter in the search it skips 2 spaces so I can't get to the appropriate letter. The same happens when I try to choose a movie. It skips over movies by 2 spaces and skips rows by 2. Any thoughts? TYIA

  34. hate neflix bugs
    March 1, 2017 at 2:09 am

    worthless article

  35. Carlos
    February 22, 2017 at 11:23 pm

    Every time I enter Netflix In my smart tv I am prompted to log in by writing my email and password. I want to avoid this boring procedure. Hoy can I do it ??

  36. Chris
    January 30, 2017 at 4:58 am

    When I select a movie, it has a write up i want to read displayed, and a menu including "play". Why do they have a play button if it is already playing in the background, and how can i stop it without closing the window. I want to read about it and decide to add it or watch it, but instead everything disappears as the movie continues to play.

    • Patty P
      August 24, 2017 at 4:42 am

      Devices can vary a lot and each can have it's own quirks. I usually use the Stop button, then go to the More Episodes tab and the short description is there. You must use arrows keys to land on an episode to see the description of the series. Pushing Enter will nearly always start something playing. If you decide not to watch it, use left arrow from there to get back to movie lists.

  37. Mike
    January 14, 2017 at 11:33 pm

    I watch on a bush smart tv, from time to time the picture zooms in to maybe half or quarter of the original screen size, each time it does this a very fine fuzzy line appears at the top of my screen, I try changing the screen size on my tv but nothing happens, I just have to wait for the problem to fix it self.

  38. diego
    January 13, 2017 at 12:32 am

    I have an RCA smart tv and when I see the menu I have no option to scroll down to see the last categories available. How can I access them?

    • Patty P
      August 24, 2017 at 4:46 am

      No up or down arrows on your remote? If that's the case, I have managed at east once to find a compatible remote for a device with the same problem, but it took hours of Google research. Other people are havi,g the same problem you are with same device. Keep looking and asking. Good luck!

  39. Mikey
    January 5, 2017 at 9:57 pm

    I've noticed that some shows on my Xbox won't show up on my iPhone and vice versa. Why is that

  40. Chris
    December 13, 2016 at 3:25 am

    When watching Netflix on iPad the time shows at the top while something is playing. Is there a way to make this stop?

  41. Bill
    August 27, 2016 at 3:40 am

    Are you still watching? GRRRRR!

  42. Maggie Smith
    August 26, 2016 at 10:35 pm

    Two things, closed captioning is wonky. It will be there at the beginning of the show, but gets lost as the show proceeds. I don't like having to pause what I am watching, go to subtitles so that closed captioning will start again.
    Secondly, I really wish I didn't have to assure Netflix that I really want to continue binging every 3 episodes.

    • Kelsey Tidwell
      November 20, 2016 at 4:23 pm

      I betcha the captioning issue is related to the fact that Netflix streams shows in segments instead of in one long video. Something must be disabling it at the point where two segments meet.

    • Danyel
      July 29, 2017 at 9:00 pm

      I agree...I also have to take subs off, then put them back on, while bing watching, each time the next episode starts. What's the point of having auto play if you have to mess with it.

  43. Pierre
    August 26, 2016 at 12:33 am

    Subtitles do not work on xbox one. Extremely annoying. There seems to be no answer.

    • Anonymous
      August 26, 2016 at 1:30 am


      Use a different client. It's Netflix. It runs on everything.

      • Pierre
        August 26, 2016 at 1:52 am

        I suppose I could run in it in the xbox browser, but the xbox client should work. I pay for the pleasure, I expect subtitles to work.

  44. Anonymous
    August 25, 2016 at 2:05 pm

    I stopped using Netflix beause of region based restrictions (I live in Argentina), over here the few availble shows are 2-4 seasons behind. Im not paying to watch what I already have available to me on my local channels.

  45. Anonymous
    August 25, 2016 at 1:59 pm

    It's much easier to scroll through Netflix and add titles to your watch later and DVD queues on a PC-based web browser than the crummy remote driven interfaces on many set top boxes, game consoles and smart TVs. If you're spending 40 minutes looking for something to watch, keep in mind that you can gather some options before evening TV time.