The popular social media scheduling application known as Buffer was hacked on Saturday. What started as rumors spreading around the Internet from its user base was quickly confirmed by the company itself shortly after the news was picked up by several tech sites on the web.
The company first took to Twitter where it made a brief statement regarding the service being hacked: “Hi all. So sorry, it looks like we’ve been compromised,” the Tweet reads. “Temporarily pausing all posts as we investigate. We’ll update ASAP.”
Hi all. So sorry, it looks like we've been compromised. Temporarily pausing all posts as we investigate. We'll update ASAP.
— Buffer (@buffer) October 26, 2013
From there, the company took to its blog with a more detailed statement on just what happened, and it emailed all of its users to let them know. Basically, the company advises users to delete any posts from their queues that look like spam. From there, company decided to shut off all scheduled posts, which it has since resumed.
The good news from all of is this is that user passwords and billing information were not compromised. Still, it would probably be a good decision to change your password, just to be on the safe side. While the company says it was not stolen, it certainly cannot hurt to take a little precaution and cover yourself.
As of 8PM PST everything was restored to normal. Buffer says it has beefed up its security to prevent another attack like this from occurring. It has also said that any posts scheduled during the time of the outage will be listed as “failed,” and users will need to log in and link their Twitter accounts again. Facebook accounts should still be linked as they were before this attack.
Buffer promises to post another update soon detailing exactly what went down, but for the time being users can take solace in the fact that everything is back to normal and that the company is taking the steps needed to prevent this from happening again.