Why You Shouldn’t Buy an Amazon Fire Tablet for Your Kids
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Amazon’s Fire 7 tablet (our review When Cheap Is Good Enough: Amazon Fire 7 Review When Cheap Is Good Enough: Amazon Fire 7 Review The Amazon Fire 7 is a budget tablet and e-reader from the online shopping giant, whose quality will surprise you. It's available for as little as $50. Read More ) and the child-focused Amazon Fire 7 Kids (they’re both the same device, separated only by a kid-proof case and different return policies) are popular devices for children. They make great gifts!

Your first impression is of a device that can play games, music, audiobooks, and videos. The eight-hour battery is a bit of a bonus, too. However, as time goes on, you find yourself fixing annoying problems with the tablet, checking for solutions online, and regularly turning it off and back on again.

Oh, and it probably lags too — a lot.

amazon fire 7 home

And while this is happening, your child is falling out of love with the device, bit by bit.

Are your kids happy with the Amazon Fire tablet? Perhaps you’re thinking about buying one. Here’s why you shouldn’t, and why existing owners should move their children onto a real tablet.

12 Months With 2 Amazon Fires

In June 2016, I bought my children (five-year-old boy and girl twins) a pair of Amazon Fire tablets, equipped with rubber foam cases. Costing just $50 each (or less on Amazon Prime Day or other special deal events) they were, of course, instantly delighted. But soon the problems started.

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It wasn’t long before the tablets had run out of internal storage. It was after a week of installing games and taking photos when we noticed the problem — just hours before we had to leave for vacation. The tablets were largely intended as in-car entertainment for the children, so this was not ideal.

amazon fire 7 case

Since then, I’ve bought two high-capacity microSD cards, initiated four factory resets, and uninstalled more games than I can count. Oh, and then there’s the endless tapping of the “Move to SD card” button.

Twelve months of restarts, closing unresponsive games, battling with Wi-Fi drops, performing factory resets, and children crying because their tablet has decided not to launch their favorite game… it’s not good, and it leaves a bad experience. Kids want more from their tech. So do adults.

Insufficient RAM for Multitasking

Buried within the “2x more durable than an iPad mini 4” tablet is a 1.3 GHz quad-core CPU accompanied by 1 GB of RAM.

ONE. GIGABYTE.

My smartphone Meizu Pro 5 Ubuntu Edition Smartphone Review Meizu Pro 5 Ubuntu Edition Smartphone Review When a phone is released only to a select few enthusiasts, you wonder whether or not the hype is genuinely worth it. Let's look at one of the first phones to run Ubuntu Touch. Read More has 3 GB of RAM. The Samsung Galaxy S8 has 4 GB. Even the Amazon Fire HD8 has 1.5 GB of RAM. Sure, these are more expensive devices, but 1 GB is utterly paltry for a device that is supposed to be capable of running apps and games from the Amazon Appstore.

amazon fire kids twins
Image Credit: ESB Professional via Shutterstock

In short, there are titles in the store that demand more from the hardware. It goes like this: games that are at the very limits of what your device can handle can be installed, then your daughter plays one of them — then she downloads and plays another, and perhaps another.

Within half an hour, three or more games are running, some low spec, others high. But multitasking has ground to a halt, along with the tablet.

And children under 10 just don’t want to close apps they’re not using. They want to be able to switch back to them in a few minutes when they get bored with game number two or three.

Default Storage Is a Joke

RAM is low, but so is default storage. With just 8 GB to play with (a 16 GB model is also available), if you don’t want to run out, you have three options:

  1. Don’t install games or apps bigger than a few megabytes.
  2. Don’t download any movies from Amazon.
  3. Buy a microSD card 5 Mistakes to Avoid When Buying Your Next MicroSD Card 5 Mistakes to Avoid When Buying Your Next MicroSD Card MicroSD cards seem simple, but there are a few critical mistakes that you must avoid when shopping for one. If you ignore these, you may regret your purchase. Read More and add increased capacity.

This last option might not seem too bad (see below) but the other two can prove troublesome. As we’ll see later, games take up space both as downloading files and as installed programs.

Meanwhile, children love watching movies in the back of the car. These can be downloaded from Amazon Instant Video or synced from your PC. Streaming is an option, but not practical in the car. But prepare too many movies for your little ones to watch, and you’ll quickly run out of space for other media, as well as games.

As you can see, it’s all a bit tricky.

Online Checks for Games. Like, WHAT?

This problem came as a shock.

On a different trip later in the year (a four-hour drive to Liverpool), it soon transpired that some newly-installed games would not play. Why not? Well, the error message for one advised that the title’s “license expired,” and it blocked the game from running.

All you can do to fix this is connect to the internet, which isn’t really straightforward when you’re driving a car.

Now, we had two Amazon Fire tablets, but only one Amazon account. Other titles run on the tablets without any trouble — often the same game at the same time. Researching the error, I discovered that the problem is often linked to duplicate instances of the same title running, but this is sadly inconsistent.

In short, it’s a lottery as to whether or not games (and some books and audiobooks from Audible 10 Great Audiobooks You Should Listen to During Your Audible Trial 10 Great Audiobooks You Should Listen to During Your Audible Trial If you're still not sure if audiobooks are right for you, you can sign up for a 30-day Audible trial and get two free audiobooks. Here are our 10 recommendations. Read More ) will run. Whether games have been downloaded for free, or been bought, this simply isn’t good enough.

Games That Won’t Install to the SD Card

Because the Fire OS is based on an old version of Android, it has a problem handling games that run from the SD card. In short, they cannot be installed automatically to the expanded storage. However, they can be moved to the microSD card later.

amazon fire 7 slot

This causes problems. Although many titles can be moved, downloading them in the first place can prove difficult, due to the limitations on native storage. Installing too many games that cannot be moved to the SD card means that games that usually can be moved can’t even be downloaded.

This can often result in you, as a parent, getting involved with uninstalling games, trying to download that one awesome new title, failing, and repeating the process.

Too Many Problems Fixable With a Factory Reset

With a low-spec approach to building tablets on a massive scale, Amazon probably doesn’t care too much that its most popular device cannot be used without a jigsaw puzzle approach to installing apps and games.

After all, their most popular response to support issues is to instruct users to initiate a factory reset. Sure, it makes everything fresh again, BUT it’s a massive pain, especially for children. All of their games are gone. Usually the progress they’ve made is also destroyed.

It’s the instruction I received when complaining that the Wi-Fi on one of our Fires would disconnect of its own accord. Seriously, that’s the fix — because there is literally no competent tech support.

In short, a factory reset is a temporary solution to a deeper issue. As long as the Amazon Fire remains a low-spec device, Junior is always going to be frustrated by games that won’t install to the SD card, online checks, low RAM, and a generally sluggish operating system.

And Then There’s Privacy

Credit where it’s due: the Amazon Fire ships with a good parental control tool. But this seems like a bit of an afterthought when there are so many issues with ads on the device.

We’ve previously looked at how to (attempt to) control privacy and ads on the Amazon Fire How to Make Your Amazon Fire Tablet Look Like Stock Android How to Make Your Amazon Fire Tablet Look Like Stock Android If you're sick of Amazon's tweaked version of Android, don't worry! You can make your Fire tablet look just like stock Android. Read More . If you’ve already spent a few minutes looking at how to deal with these issues, you’re probably loathe to spend more time closing unused games, or trying to get the tablet back online. In short, the Amazon Fire experience needs to be better for your child, and better for you.

You’re a Parent, Not a Techie

If you think that everything you just read is okay, then that’s fine. You’re the parent, it’s up to you whether you want to waste time dealing with these problems on behalf of your child. But let’s be honest: there’s nothing frictionless about the Amazon Fire experience for children.

stress
Image Credit: Firesam! via Flickr

We’re towards the end of the second decade of the 21st Century. Little ones have been born into a world of compact, digital technology. The TV has hundreds of channels that they can call up via the remote control. Your child sees you on your iPad or high-end Android or Windows tablet and sees that it just works.

So why is their tablet struggling to load Minion Run? Why won’t the audiobook play? How come it needs to check online whether the game you bought just last week has permission to load? And isn’t it a pain when you’re three hours from home, hoping your child will be entertained by the tablet, only to find that all of these things are a problem in quick succession?

You’re mom. You’re dad. You’re probably not the “expert” from the electrical retailer, nor a “supertechdad”. Other things are happening in your household. You need to get the dinner ready, or mow the lawn, or sort the laundry out.

So, what’s the answer? If not the Amazon Fire, which tablet should you choose for your children?

Finding a Kid-Ready Replacement for the Amazon Fire

Several affordable alternatives can be identified. We’ll be honest, they’re not as cheap tablets The 6 Best Cheap Tablets for Budget Gifts The 6 Best Cheap Tablets for Budget Gifts Looking for the best cheap tablet? You're in luck! We've rounded up the best tablets for the money that you should buy. Read More as the Amazon Fire, but then again, that device is essentially a portal into the Amazon ecosystem, and is manufactured on demand as part of the massive Amazon machine. In short, it’s not just a low-spec tablet, it’s a cash cow.

However, these non-Amazon Fire tablets for kids aren’t strictly tablets for kids. They’re tablets. You’ll need to install some parental control software to keep a close eye on what is going on. You’ll probably want to ensure your Google Play (or Apple App Store) account is secured so that no accidental purchases are made.

You may need to take even more steps to kid-proof your tablet 10 Vital Ways to Kid-Proof Your iPhone or iPad 10 Vital Ways to Kid-Proof Your iPhone or iPad Want to make your iPhone or iPad safe for your kids to use? Here are important tips for protecting your device. Read More .

However, the performance your little ones will get with these devices will be largely headache free, especially if they want a tablet for reading The 7 Best Tablets for Reading Digital Books The 7 Best Tablets for Reading Digital Books Looking for a new device to enjoy your favorite ebooks on? Here are the best tablets and ereaders available right now. Read More .

  1. ASUS ZenPad 8 (8-inch tablet) — For around $129, this tablet has 2 GB of RAM, 16 GB of storage, and a 1.3 GHz CPU, running Android 6.0 Marshmallow.
  2. Samsung Galaxy Tab A (8-inch tablet) — Just $200 for this tablet with 1.5 GB of RAM and 16 GB of on-board storage. A Samsung quad-core 1.2 GHz CPU is also inside this older Android 5.0 Lollipop device.
  3. iPad Mini 4 (8-inch tablet) — Is your child worth a $500/£350 tablet? This is clearly an expensive option, but cheaper and older models are available with less storage.

What Does Your Child Think of Their Amazon Fire?

Twelve months on, my largely-undemanding children are becoming fed up with the limitations of the Amazon Fire. They’re not hardcore gamers, they just want to be entertained and diverted on long journeys.

I think I’ve identified the problems we’ve encountered with the Amazon Fire. But it’s entirely possible that there are more. Do your children have an Amazon Fire? How has it worked out for them? Are you considering upgrading to a more reliable device and operating system?

And if your kids want to play games, check out the best cheap gaming tablets The 5 Best Gaming Tablets Under $200, $100, and More The 5 Best Gaming Tablets Under $200, $100, and More Want the best from mobile gaming, but not sure which tablets are most suitable? Here are the best gaming tablets for any budget. Read More for other ideas.

Image Credit: Olimpik via Shutterstock.com

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  1. Tim Tanner
    October 23, 2018 at 10:16 pm

    Good article!

    Each of my 2 kids had one of these pieces of junk. I was sick and tired of factory resets, reboots, internet checks, out of memory, random lose of apps, random loss of everything on the SD card even, week wifi reach, etc.. Both of my kids tablets had been replaced under warranty and the new ones worked just as poorly.

    I bought my kids each a $40 iTel smart phone and installed Google Family Link (free) and have had a happy family and tech experience. From my phone or table I have full control of what my kids can see and do, screen time control, usage limits, On hours control including remote shut-down, ratings, messaging etc.

    My kids get access to Google Play, movies, Youtube, and much much more all with limits I can control remotely. I'm not a tech guy, and all I did was follow Googles directions. Seriously $40 one time expense and a nearly tech problem free family. No more factory resets, no data loss, and I'm using the SD cards from the Fires in the smartphones and they work fine there.

    You don't have to go as cheap as I did with the device, but NOT buying an Amazon Fire Kids Edition would be a smart move.

  2. Math
    October 9, 2018 at 7:45 pm

    It's about £50 what do you expect it's great value for money , I have the fire hd7 and it's very good built in Alexa loads of kids apps the storage thing isn't great as there's no SD card slot but it's fine most with these tablets have prime so the photos and vids are backed up so you can delete from the device . It's definitely worth it's money and very good for kids. I can't disagree more from what you've said.

  3. Math
    October 9, 2018 at 7:42 pm

    The tablet is about £50 what do you expect!! It great value for money , I have the fire hd7 and it's great not the best but it is worth £50 !

  4. Rhett
    September 19, 2018 at 2:58 am

    Perhaps your child is too old for it. Ours has had a Fire for Kids HD8 since she was about 20 months old - about 9 months now.

    She is majorly rough on it. She throws it around all the time, often on hard floors. She routinely stands on it, jumps on it, and I often have to wash food off of the display.

    It has withstood all of that without a problem.

    Since the initial set up, I've never had to do anything with it other than force a power down restart now and then. Yes, the software is a little flaky. Sometimes, a video will get stuck playing.

    But, over 9 months, she has found and used tons of apps and watched many, many videos and I have never had to help her, give any instructions on how to play any game, or been disturbed by any content she found. I have been pleasantly surprised that she has gravitated to the learning activities and enjoys almost no pure entertainment games. The puzzles seem to be her favorite.

    All in all, sure, there are glitches, but I've seen no better offering.

  5. Cyraxdiaz
    August 30, 2018 at 11:12 am

    Just got a fire8 for my oldest daughter and we are planning to give it to her for her birthday, I have never been a fan of tablets and cellphones being the sole source of entertainment so if the tablet performance is as crappy as you say, i think I will be ok with that.

  6. Krysta
    August 23, 2018 at 6:21 pm

    I stumbled upon your post because my DD's fire7 will no longer open Minecraft.. I have deleted soooo many apps...
    I really don't want to factory reset but it is looking like it.. sigh..
    I want to set the thing on fire. We have had it 8 mo..

  7. Jules
    July 11, 2018 at 4:23 am

    We're on our 2nd Fire in 2 years. The 7" one isn't great, I'll admit that. Mainly storage issues.

    But the HD 8 with 32gigs of internal storage is great. My kid is 4 and has no trouble navigating it and doesn't run into any issues. 90-95% of the time the problem is with the application more so than the tablet. The parental controls work very well. The battery life is plenty. From 100% the device can get easily a week's worth of use or more of limited supervised use (I won't get into parenting and using this as a babysitter here...).

    This isn't mean to be a bleeding edge tablet. It's a cheap device for a kid to use every now and then.

    A couple notes though. First off never buy the Freetime subscription. At the time of me writing this it's $83 / yr as a prime member. A Kid's Echo Dot is $79.99 and includes a year of Freetime also. So either get the kid a new Fire every other year for $130 or pick up a Kid's Echo Dot below the cost of the actual subscription.

    The other note is, I really wish Amazon would develop a video chat app with heavy parental controls where you could limit the individuals the kid could talk to (Grandma/Grandpa/Cousins/Friends that you ok).

    So ultimately for it's purpose the device is great. But, on the other hand, I am a techie.

  8. Gerr
    January 31, 2018 at 2:41 pm

    It was the first tablet that I bought for the price and not the specs. BIG mistake. I will not buy any Amazon hardware and the reason for that is that it does not play well with other hardware. Their Fire HD 8 is a perfect example. Why does it have to have it's own operating system? Android not good enough? No, the answer is that Amazon wants you in their universe and does not want you to step over the line into other areas.
    Amazon sole purpose for me is to buy other products, not their hardware. So I won't be buying their speakers or another tablet.

  9. Laurence
    January 21, 2018 at 9:57 pm

    Something else very important.... we have Amazon Prime so have music unlimited. My kids are starting to be interested in music so the amazon service on a fire tablet is ideal. But no! Amazon is always stream EXPLICIT songs and there’s no way to disable them! So amazon music on the fire is a no no if you got kids.

  10. Fred Johnson
    December 30, 2017 at 4:47 pm

    I got this for my child last year and have not had any issues at all. It has been great both at home and when we need to sit in a doctor's waiting room, etc. The battery seems to last forever. It never lags and I child has downloaded everything under the sun and still has plenty of space on it.
    Highly recommended.

    • ben
      January 26, 2018 at 3:46 pm

      Wow, this is the first time I've heard this from a Kindle owner. As someone who's been gifted 4 over the last 3 years, I can assure you that this is not the normal experience. I'm actually trying to figure out how this is possible with how the Kindle/Free time/Parental controls are set up. My child fills a 32GB Kindle in a week with the nearly 2000 apps that are available to them to install at any time without permission. I've also not found a way to restrict app installation at all besides individually blocking every one of the 1800 apps (one tap each. Yes, I've done it, trying to get control of the Kindle. Didn't work). So I'm inclined to say that this is an Amazon friendly comment or an incredibly strange edge case that is not the experience you should expect.

  11. Hannah Baker
    December 19, 2017 at 6:28 am

    We have had similar issues. We bought them for our move to Australia to keep them happy on the long plane ride. I installed games but even on the plane (the first time they used them) some games uninstalled themselves after being played once. With no wifi we couldn't download anymore. This was very frustrating for them as they had just been given this new device which basically wasn't usable. A year on and we have more and more issues with them. Now ALL the apps are gone and it's says 'ask a parent about apps'. No idea what this means. The only way we use it is through the parental screen so they watch videos that we have paid for and downloaded so more money spent! Now one of them won't connect to the wifi (authentication problem). I am currently doing a factory reset with the hopes of them being able to use them on 3 week trip we are going on. I'm not too hopeful though. I know they weren't too expensive but I expect them to be able to do basic things like keep a few games on them for my kids to play. I would not recommend them at all and I am looking at alternatives. Amazon have been no help either.

  12. Wes
    August 1, 2017 at 6:41 pm

    Last year I got this Fire 7 tablet for xmass. With in minutes I rooted it, and installed a custom ROM (new OS), and have been happy! Now I do not play games, but I have a few for my kids. Yes if you are a little bit techy it helps but the youtube vids show you all you need to make this a great tablet. I travel from time to time for work, and lod it up with movies, and music and the battery lasts at least 6 hrs.

    Now with the new version you can not root them any more, so getting and older one is key.

    • Christian Cawley
      August 3, 2017 at 8:15 am

      Hi Wes -- which ROM did you use? I have been planning this for a while, but ran into problems with the boot unlock on one of the devices, discouraging me from continuing.

      And I write this as someone who installed Android on old Windows Mobiles and the HP Touchpad hundreds of times via eBay, and have only had one phone I never flashed (Sony Xperia z5)

  13. Light
    July 28, 2017 at 8:49 pm

    I use it for myself. Yes, it's slow. But it's just a machine for Google Chrome, reading comics and... not much else really. I've got a standard set of Apps installed - my obligatory Swiftey, some Google Drive software to do minor editing on the go, my newspaper, Goodreads, Spotify and all my usual media Apps, a few emulators, OneNote, LastPass, Fender Tune, Perfect Ear and Songsterr. No, I'm not a gamer. Yes, this tablet sucks. Yes, this tablet is also exceptional if you consider the price. No, don't give it to a child. Yes, buy it if you know what you're doing. As a mere extension to your monchrome Kindle, it's a fantastic addition to your collection.

  14. armakuni
    July 25, 2017 at 6:55 pm

    My kids share a Kindle Fire 6. I got it cheap as Amazon Warehouse deal, and it was meant as an experiment, if it would go well with my kids.
    I like it, that I can define more than one profile. I like that I can define the usage, how much they can play a day.
    I don't like, that Amazon FreeTime (I didn't try Unlimited) is so ugly to configure.
    Every app will be stored multiple times on the device, if you use more profiles. Actually, this Kindle has 4 profiles: my two kids, me (for config) and a music profile.
    As this device has NO MicroSD card slot, the internal memory is the biggest limit.
    As my daughter began to take photos and videos with the Kindle, the trouble began.
    The only option it has is to upload everything into the cloud. Not an option for me.
    But it is impossible to access her data with my profile. In my profile I could use tools like ES File Explorer, which I use for transfering data to our home server. Therefore I need to install this tool in HER profile, but I could hide the symbol from the app carousel. But it's a matter of time she will find it. Ok, this app can be protected with a pin, but it's not the best solution.
    The same "fun" is for storing music on the device. We don't use Amazon Music on it or any other streaming. I have plenty of MP3 with music and radio plays for them, but I can only store a little amount directly on the device. My plan to use something like a streaming player went south because no player is really suitable (and usable) for kids. And for vacation or a journey this is not an option.
    I avoid the storage problem by installing only two or three actual games. I am already looking for a better device.
    Nevertheless, let it be for kids or not, but Android devices with only 1 GB RAM (or even less) and with only 8 GB internal storage and no MicroSD option are NOT a suitable option.

    These Fire Tablets could be better, and some of them seem to be better. But Amazon did many changes to the underlying Android system. In fact you have more trouble with the Amazon ecosystem than with the hardware itself.

    • Christian Cawley
      August 3, 2017 at 8:12 am

      Thanks for you thoughts, in part I would agree -- it's all about weighing up the impact of the resets, I guess!

  15. MommyIsAHotMess
    July 25, 2017 at 3:16 pm

    I agree with your assertion of the Kindle Fire. I have spent so many hours in the 7 months my daughter has had one. I bought it for my 9 year old daughter who has ADHD and previously had an IPad 1 and 2. I switched to the kindle because of its far superior parental controls and Freetime. However, it's been factory reset at least 15 times often times at the direction of tech support with whom I have spent countless hours on the phone. Unfortunately, your alternatives don't provide what originally brought me to the kindle: parental controls. I would also note that I did a great deal of research on the Fire before purchasing. I rather liked the fact that the storage was expandable with an SD card.

  16. Kelly
    July 25, 2017 at 2:46 pm

    I couldn't agree more! I have 2 kids who are currently each on their 3rd Kindle Fire. The memory/storage problems are a nightmare! Some of the older generation Kindles did not have the option for a memory card, so we upgraded in hopes of solving that problem with a 64g card. Now we still have all the issues you described. Plus the charge ports do not hold up well at all!

    • Eric S.
      November 18, 2017 at 6:18 pm

      Amen to the charge port issue. I bought two for my kids 4 & 5 and charge ports are the absolute worst. Not to mention how slow they are... my kids will go for my phone over their own tablets everytime.

  17. Scott
    July 25, 2017 at 1:31 am

    Haven't had any trouble with my some for tablet. Then again I used the settings to lower image quality on downloaded movies and he didn't notice. Only time it is slow is when it's covered in a layer of fingerprints and food. The kid mode prevents the installation of extra stuff too.

  18. Jersey Girl
    July 24, 2017 at 7:17 pm

    First of all, five year olds should not have their own tablets. Engage them and give them books to look at. Giving each a tablet as a baby sitter is a parenting cop out. In the car they should be taking in the countryside, looking at the sights and playing games with you. Be creative and play games with them. They will grow up much smarter and better socialized without screens to stare at young ages.

    I have two Fire tablets, a 7 and an 8, and have been very happy with them. For the price, they have performed beyond my expectations.

    • Christian Cawley
      August 3, 2017 at 8:10 am

      I disagree.

      We live in a world where these children need to be engaged with digital technology to have the tools they need to succeed in adulthood. On long car journeys on motorways, looking at countryside for four+ hours is a bit of a big ask. SO why not give them problem solving tasks (spelling games, puzzles, programming-related activities disguised as games) to keep them learning, even on holiday?

      (My children have excellent vocabulary, problem solving skills and crafting ability. They excel at dancing, and have a wide circle of friends at school, dance school, and church.)

      I'm not sure it's fair to make a judgement on a stranger's parenting ability based on a few lines of text. However, thank you for your comment.

    • MH
      October 11, 2017 at 2:33 pm

      Spoken like a true person with with no kids. Thanks for the outside perspective. Worth its weight in mud.

    • Kay
      January 5, 2018 at 2:51 am

      How many kids do you have? Sounds like you have NONE! LOL.

  19. infmom
    July 24, 2017 at 6:16 pm

    My granddaughter (almost 4) loves her Kids Fire tablet. Fortunately both her mommies ARE techies, and the tablet never gets connected to the internet while the kidlet's around.

    In fact, the only meltdown occured when granddaughter accidentally deleted one of the cat photos in Neko Atsume, her favorite game.

    I have a similar 7" Fire tablet that occasionally fails to connect with our home wifi, but so do other wireless devices. Probably time for a new router.

  20. Adam
    July 24, 2017 at 3:56 pm

    This article pretty much sums up my experience with multiple Fire tablets.
    Unless you like playing techie and reading articles online about how to fix these dumb things, looks elsewhere for your kids.
    With that said, I have a Fire 7" for personal use and have not had any issues with it. I'm only using it for the internet though.
    I know a lot of the problems with my kids tablets is how the Fire interacts with the Freetime software. Files seems to be everywhere. I've spent countless hours trying to fix these dumb things. It is too much to explain. Just get something else for your kids and save your sanity.

  21. Jeff
    July 24, 2017 at 2:39 pm

    I agree, the device has some drawbacks. But I'm having a hard time wrapping my head around your suggested alternatives. Neither device you suggested has a CPU capable of any faster speeds than the Fire tablet, and neither seems to offer the amount of RAM you seem to think is essential.

    • GB
      July 25, 2017 at 5:56 pm

      I agree, for the cost you cannot fault this. I would consider the 8"but only if you wanted to spend a bit more. I have also installed the Google services on ours for the full experience. I will admit there are some full fat games that you cannot install due to size. I do not think you can blame the fire for games that require always to be online either. It basically boils down to if you want to spend.

  22. Susan L
    July 24, 2017 at 2:17 pm

    Totally agree! I bought three for my grandchildren and gave their mother a huge headache. Another big issue we had was the SD card. I knew the 8G would not be enough to hold anything so bought 64G SD cards, and set up the device to install everything it could there. But then we got random but repeated messages that the SD card was not installed. I'm pretty technical and believe it is because the underpowered CPU can't get to the code that "installs" it before the child is trying to load the app.
    And then there was the time that one of the Fire 7's completely reset itself to factory... could not figure out how this could happen. Later I found out that it was caused by an Amazon technical (person??) error where they remotely reset a large number of devices to factory in error.
    Not to mention how poor the design of the software, settings,and user experience is, especially Freetime Unlimited, both for adults and children.
    And so true that the tech support is completely useless; I usually knew more about the device and how it worked than they did. It amazes me that Amazon would want to give such a bad experience to the next generation of its customers. You would think they would read all the comments and try to fix the problems and train tech support, but they don't seem to care at all.
    Last Christmas I replaced the 7's with HD8's with 32G. Most of the problems have gone away. 32G is enough for a child to download lots of games.
    In spite of the problems, the grandkids love them, especially Minecraft. And the benefit of them having games to play in the car on long drives... priceless!! My daughter in law has forgiven me.