Samsung is executing its final solution to bring the saga of the Galaxy Note 7 to an end. The plan is to kill all of the Galaxy Note 7 devices remaining in the wild on December 19th, and all that’s required to make that happen is a simple software update.
The Galaxy Note 7 was released on August 19. By September, Samsung had recalled the first batch of handsets after dozens overheated. The Galaxy Note 7 handsets that had been handed out as replacements to the first batch were then found to have the exact same problem. So Samsung recalled the Galaxy Note 7, and asked owners to return their handsets for a refund or a replacement.
According to Samsung, 93 percent of Galaxy Note 7 owners in the U.S. complied with the recall. However, while 93 percent is an impressive figure, it means there are still over 100,000 devices unaccounted for. And Samsung cannot simply sit back and wait for them to explode in people’s faces.
So, to bring this whole sorry saga to an end once and for all, Samsung is bricking the Galaxy Note 7 devices still in use in the United States. It will accomplish this by issuing a software update on December 19. This update will “prevent Galaxy Note 7 devices from charging and will eliminate their ability to work as mobile devices”.
Samsung Ends 2016 With A Mass Culling
Verizon is refusing to issue the update over the holidays, telling Engadget it doesn’t think it’s fair to “make it impossible to contact family, first responders or medical professionals in an emergency situation.” So anyone still using a Verizon Galaxy Note 7 has at least secured a stay of execution until after the new year. Everyone else should prepare for the end.
This is a bold move from Samsung, and one which is sure to annoy the thousands of Galaxy Note 7 owners determined to hold onto their devices The problem is Samsung needs to move on from this in the hopes that its Galaxy Note 7 problem hasn’t killed consumer confidence in the brand.
All the while there are Galaxy Note 7 handsets out in the wild there’s always a risk of one overheating and further harming the company’s good name. After all, some Samsung washing machines have been found to be faulty as well, so 2016 hasn’t exactly been a good year for the South Korean company.
Do you still own a Galaxy Note 7? If so, how do you feel about Samsung issuing an update designed to kill it? Will you now be seeking a replacement or refund? Has this affected your faith in Brand Samsung? Please let us know in the comments below!