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Samsung has decided that its upcoming Galaxy Fold smartphone isn’t quite ready for primetime just yet. The company has pushed back the release of the device, saying that early reviewers showed Samsung “how the device needs further improvements that could ensure the best possible user experience.”
Basically, Samsung thought its revolutionary Galaxy Fold was ready for the masses, but as it turns out, it wasn’t. You may have heard rumblings about the phone’s actually cracking a few days ago, and obviously, word of that got back to Samsung, which is ultimately what forced the company’s hand.
It appears that the issue with the device was two-fold. First, Samsung cites issues on the display that “showed that they could be associated with impact on the top and bottom exposed areas of the hinge.” So basically, if the device was physically impacted in a certain way, the screen could break, which is not surprising. However, based on early reviews, the impact wasn’t too forceful to break the phone.
But the issue appears to go further than that, as Samsung also noted that there “was also an instance where substances found inside the device affected the display performance.”
In the interim, Samsung plans to “take measures to strengthen the display protection.” This sounds like a necessary step, as the phone is extremely expensive and shouldn’t be breaking easily.
The company also plans to “enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold.” Essentially, it’s going to include documentation that’ll help buyers understand how to protect their device better. There’s a “screen protector” that isn’t actually a screen protector at all on the Fold (it’s a permanent protector), and removing it can cause an issue with the device.
Obviously, the Fold is using some pretty new technology, but we’re hopeful that the company can do more than just educate buyers and that it can actually fix the problem.
When Can You Get A Galaxy Fold?
Unfortunately, while Samsung was rather transparent in its reasons for delaying the Galaxy Fold, it wasn’t so open about when buyers will be able to get their hands on the device. Instead, the company simply said that it will announce a new release date in the “coming weeks.”
Explore more about: Samsung.