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Being the IT support person sucks. Everyone lays their issues on you, and blame everything but themselves for whatever’s going on with their computer. No, there was nothing wrong with the keyboard prior to you spilling coffee all over it. The IT support team is there to help and work with you — so do them a favour by learning a few basic troubleshooting methods before ringing them. Here’s one that will solve 99% of all computer problems.
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