How To Report Email Fraud & Spam To Authorities

Dean Sherwin 05-03-2010

A few months ago, I did an article about popular types of email fraud and spam Top 5 Current Email Scams You Should Know About Read More . Well today I want to take a look at how to act on some of the more serious scams and how to report email fraud that we all get in our inboxes regularly.


Unfortunately, even though the Internet is worldwide there is no real organisation which will deal with small, individual cases at an international level. That is left to national and local levels.

In this article I will show you some of the most popular agencies to contact depending on your location and other avenues to explore when you report email fraud.

report email fraud

United States Of America & Canada

Given its population, hi-tech lifestyle and global position, the US and its citizens are often the prime targets for scammers and fraudsters, often based far away in countries such as Nigeria, which has become popular for its email scams as discussed in my previous post.


The FBI and FTC are two agencies you should forward any suspicious emails onto which you think may be frauds or just threats to security in general. is the email address. The FBI also runs a collaboration with the National White Collar Crime Centre and the Bureau of Justice Assistance to form IC3 (Internet Crime Complaint Centre). You can report Internet and email fraud there.

In Canada, concerned users can contact the Better Business Bureau (for corporate claims) and their local police for other scams.


Europe is quite similar as a target for scammers as again, it’s wealthy, powerful and home to dozens of different police districts and nations which makes stopping scams even harder. Each nation has different agencies which you can contact. Some of the most popular are listed below.

For all other countries without specific fraud investigative units (or those I couldn’t find due to the language barrier) you should log on to your nation’s police force website for more information.



There are also plenty of Chinese email scams circulating such as fake online stores which send out catalogue emails as well as some 419 scams. Here are a list of some of the bigger countries in the region as well as information about where to forward or report email fraud.

China – Anti-Spam Organisation or CCert

Hong Kong – OFTA

South Korea – Spam Cop and Korean Response Centre


Malaysia –  Malaysian Communications and Multimedia Commission

New Zealand – NZ Serious Fraud Commission and Commerce Commission

Australia – Australia Scamwatch and ACMA SPAM Reporting Service

Alternative Reporting Methods

There are two other ways in which you can report spam and fraudulentreport email fraud emails in order to help win the battle against these scammers. Seeing as many scams try to affiliate themselves with, or impersonate a company, it’s wise to forward any such emails to the company in question.


Most large businesses will have special divisions set up to deal with these kinds of claims and will have information available on their website. A good example is PayPal who frequently have fraudsters impersonating them in emails and as such have set up an anti-fraud department.

Also, some scammers will target banks or government institutions. I remember one case recently in my country when a fraudulent email circulated impersonating the national tax revenue office trying to scam people. These kinds of emails should be reported at once as they can often rob businesses of sensitive information or even rob their money.

Another way of reporting email fraud is to inform the scammers ISP or email provider what their services are being used for. Seeing as many email providers (especially Hotmail and Gmail) have been targeted by hackers and scammers themselves, they don’t take lightly to people or “˜bots’ using hoax accounts set up on their servers to circulate fraud emails. You will be able to find exact contact details for their provider on their website (here’s Gmail’s).

Until we have cleansed the world of scammers, we must rely on PC security programs and our own wits to stop ourselves being scammed. For more information on how these reported emails are dealt with on an international level, I recommend checking out this section on Interpol’s website [No Longer Available].

How have you been able to deal with email spam?  Do you just ignore it or do you report it?  What experiences have you had when you reported it?  Let us know in the comments.

Image Credit: RosenGrant, Brent_Nashville

Explore more about: Email Tips, Scams, Spam.

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  1. Ron
    January 24, 2019 at 2:42 pm

    You have links on this page that are not correct or not a real reporting agency. The one in question I am referring to is the link to the Korean email that is not a valid address. I would like to report these criminals but to where? This is a Bit coin extortion scam and needs to be reported.

  2. Daniel
    October 9, 2018 at 2:08 am

    JV Zoo marketers are notorious for being spammers. I am having the experience of having bought something from one of them and then unsubscribed from their constant emails. But this guy ignored my unsubscribed action and then continues sending me daily spam. And now, his emails have no more unsubscribe link.

    I suspect he collects a list all those who unsubscribed and puts them into a spamming list and continues to spam them from then on.

    Let me repeat, the offenders usually come from JV Zoo or initially market their stuff on JV Zoo.

    JV Zoo themselves is a pretty prolific spammer and they send emails of all kinds of internet marketing junk products every few days or at least weekly. But I believe they honor unsubscriptions.

    Those that continue sending spam even after you unsubscribe, and maybe even sell off your email to other spammers, those are the WORST kind.

  3. dani
    June 28, 2017 at 8:40 am

    " I do accept as true with all the concepts you’ve introduced on your post. They are very convincing and can definitely work. Nonetheless, the posts are too short for starters. May just you please prolong them a bit from subsequent time? Thank you for the post. "

    • gershon Shapiro
      May 2, 2018 at 1:19 am

      keep getting a bunch of emails daily from one particular site which every time I block one others keep popping up in droves they re all from the same website when I try to contact them to tell them to cease & desist it comes back undeliverable. the worst part they are not all adv for one company it's for multiple companies any idea how to stop it? already block many of them but new ones keep coming to my inbox & don't want to have to initially block every email as I use it for business replies & communication as well as personal

  4. Cleta
    June 9, 2017 at 4:53 pm

    Attractive component of content. I simply stumbled upon your weblog and in accession capital to say that I get
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  5. hiroo
    November 4, 2016 at 9:19 pm

    I am,getting lots of scams in my yahoo mail,this guy called donald wood who uses the yahoo mail threatned to call the police over the E mail if I send one more message! I even had a call from the FAKE IRS in washington DC we will file a lawsuit against you! I even had prank calls from nigeria and area code 646!

  6. baragan
    July 12, 2016 at 10:15 am this email is asking money from my end using my past investment in american stock

    .From: SEC HELP []
    Sent: Monday, 11 July 2016 2:38 PM
    Subject: Fw: Absolute Clearance and Final document for your account


    I am now resending this email dated 7th July 2016 Thursday. Please check and need you to advise when you can be able to settle your last and final obligation wherein all monitoring agencies already cleared your U.S. Account. I hope that you can finalize your account once and for all and get your funds and close your U.S. Investment Account.


    David Powers
    Securities and Exchange Commission

    Sent: Thursday, July 07, 2016 at 5:05 AM
    From: "SEC HELP"
    Subject: Absolute Clearance and Final document for your account

    As what we have discussed over the telephone, attached herewith the absolute clearance coming from all monitoring agencies here in the U.S. pertaining your investment account and Final Release documents. This final documents proves that your account was cleared to any of restrictions and options and ready for final redemption. The only thing that you have to settle is the final and last obligation not to the U.S. government but to the process of the release of your funds to the assigned transfer agent and bank that will facilitate this final release. Please advise when you can be able to settle this final obligation amounting to $12,903.00 and have the prepared assigned transfer agent for your reference.

    Thank you and best wishes.


    David Powers
    Securities and Exchange Commission

  7. Hannelie
    March 9, 2016 at 6:45 pm

    I am trying very hard to report a website from Hong Kong for spam and abuse: as they use various mail addresses that I block and report on a daily basis just to receive another bloody spam mail from them. How do I permanently block Mr Allen and these spammers and fraudsters advertising company registrations (possibly illegal)???

  8. Rene
    February 4, 2016 at 7:27 pm

    I guess Germany - the report spam address - - is being rejected - probably too many spam reports:
    This is an automatically generated Delivery Status Notification.

    Delivery to the following recipients failed.
    Anyone know of another source? 1und1 (1and1) is the biggest offender today

  9. hiren
    December 22, 2015 at 5:51 am

    Where can we report such scams in India ?

    November 20, 2015 at 6:38 pm

    Just to let everyone know, the web site based in Frederiksberg
    Denmark is actually the base for a phishing scam as follows.

    1) While using your browser to visit any web site of interest, you may unexpectedly see a second web page being displayed.
    In this phishing case it was a fake advert for the Telus telephone company based in Canada.
    The web page looked genuine and was offering customers an IPAD 6 for the paltry sum of $1.99.

    2) If you elect to buy the IPAD you are asked to enter your VISA account number etc.

    3) Once ClubWhiteSmile has your VISA number they will fraudulently bill you for $119 for one month’s subscription services which, of course you, never actually asked for.
    4) Regrettably, if you contact VISA and explain the situation, VISA will NOT remove the bogus billing! Pathetic isn’t it.
    Please pass the word around. Thxs

  11. J. Parker
    February 21, 2015 at 3:16 pm

    My Virgin Mobile Account website is fraudulent and it's certificate is issued by Verizon. My phones have been high jacked as well as my laptops. Can anyone tell me how to fix the phones?

  12. Kyle
    February 20, 2015 at 3:26 pm

    I See 2 completely useless posts, mine would make it 3. Freedom of speech Tyrone sorry, and Antimicrosoftcop your post doesn't even make sense.

  13. KKKK
    February 3, 2015 at 9:16 am

    there is a website from a company called Thonra Oil & Gas in UK which is a fraud webpage & mail from them is total scam

  14. Martin
    April 3, 2010 at 9:38 pm

    what an irony that MakeUseOf writes about mail spamer. I once registered to you website and I get every single day a spam mail from that registration. Luckly I can proof that the spam comes from u cause I always use when registering to any webservice. Maybe I have to send those mails to a anti fraud organisation you mentioned ^^

  15. Martin
    April 3, 2010 at 11:38 am

    what an irony that writes about mail spamer. I once registered to you website and I get every single day a spam mail from that registration. Luckly I can proof that the spam comes from u cause I always use when registering to any webservice. Maybe I have to send those mails to a anti fraud organisation you mentioned ^^

  16. tinytox
    March 27, 2010 at 2:02 am

    I called the "guardia Civil" one of our police forces here in Spain to report a spam attempt with phone calls from China and was told well, don't fall for it -- they didn't take any information on the scammers

  17. tyrone
    March 20, 2010 at 4:31 am

    Why is Nigeria used as the photo ad for this sort of post. This is very insulting and humiliating to Nigeria as a whole. I'll appreciate if this photo is urgently removed. Thanks

  18. AntiMicrosoftCop
    March 13, 2010 at 5:23 pm

    Hello to all here !
    Sorry,but I will be a bit off topic :(
    Hey mates.Thank you for the posts in this webpage.
    But,now after more than 2 years your way of posting is not
    the "lite" good pages that you could even print without any
    problems.This has gone away now unfortunately.
    You have loaded your webpages so HEAVY that it takes
    "minutes" with a slow connection.. to load a page.
    But what makes me dislike it,is that now I cannot print
    the pages wich contains info somewhat useful.As you understand folks this brakes down all your efforts
    to bring to the public what they like !
    Maybe is time for you here to do what youtube is doing with
    the "lite" service that are not heavy-loaded.
    And,consider please to add a print-friendly way for your
    pages here.
    I`ll be watching sometimes what you have to do about changing or not the way you`re posting here.
    Respect.And do not stick every so on at MAC comp.
    Consider Linux more instead..what ? windows ? no way mates ......................................................
    I personaly hate so much micro$oft that you have no idea.
    But I can do exactly nothing to stop them at their money-grabbing industry.
    Anyway,this is another case.....
    See ya all ! ;)

  19. Aarne
    March 9, 2010 at 1:55 pm

    For Estonia right authority to report Spam is Estonian Data Protection Inspectorate. Their e-mail address is They work slowly but if you happen to have problem with Estonian spammer it’s the right place to start.

  20. msolution
    March 7, 2010 at 1:05 pm

    Theres another good site which keeps track of 419 scams, which is worth a visit,,

  21. Kenneth Lam
    March 7, 2010 at 4:49 am

    HONGKONG's OFTA is not responsibile for the SPAM EMAIL. All the email sent to them regarding SPAM EMAIL will be replied with a official reply telling you to consult other professional body.

    OFTA is one of the department of HKG and they act like most of the other departments ... do less and have done less things wrong.

  22. msolution
    March 7, 2010 at 4:05 am

    Theres another good site which keeps track of 419 scams, which is worth a visit,,

  23. Scott
    March 5, 2010 at 6:15 pm

    Excellent information. If we would all take the time to report these guys, maybe we could make it unprofitable and not worth the hassle. Take a look at my last blog post - "The Day I Spanked a Spammer".