No Sound? 7 Tips to Fix Audio Issues in Windows 10
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Windows is well known for its dazzling array of odd errors and malfunctions 7 Things That Really Annoy Us About Windows 10 7 Things That Really Annoy Us About Windows 10 It's not a secret that Windows 10 isn't perfect. Cortana borders on being intrusive, mandatory updates can cause issues, and much appears half-baked. We present our top 7 of most glaring Windows 10 annoyances. Read More appearing out of seemingly nowhere designed to drive you up-the-wall and around-the-bend. The best part of all? You never know when something is going to happen, and in many cases, you’ll have no idea what introduced the problem to your system 6 Common Windows Upgrade Issues & How to Fix Them 6 Common Windows Upgrade Issues & How to Fix Them Upgrading Windows 10 can cause a number of complications. We show you what to watch out for and how to prevent or fix issues. Read More .

Windows 10 has a plethora of well-documented issues, and has pushed many users to the brink of insanity. Luckily, those people who manage to step back into the real world come clutching their fixes, and we’ll share some of those golden-nuggets with you.

1. Check Your Sound Settings

Now, before you say “But Gavin, I’ve done that,” have you really done that? It can be the most obvious things we overlook. Without insulting your computing ability, make sure to check you haven’t accidentally muted Windows 10 – it’s easily done.

Windows 10 All Sounds Muted

At the same time, check your cables, plugs, speaker connections, headphone connections and any other connections relating to your malfunctioning audio output. If you’re still in grief, read on.

2. Roll Back or Re-Install Audio Drivers

Drivers have always had an unhappy knack of creating issues, and Windows 10 is in no way exempt. The forced updates introduced last July How to Manage Windows Update in Windows 10 How to Manage Windows Update in Windows 10 For control freaks, Windows Update is a nightmare. It works in the background, and keeps your system safe and running smoothly. We show you how it works and what you can customize. Read More have stepped up the issues, as Windows Update also covers hardware drivers. If you’re using everything as standard, you might be okay. If you’re using anything non-standard, you’re likely to have a bad time.

Windows 10 gives us a few options to fight an irksome driver How to Find & Replace Outdated Windows Drivers How to Find & Replace Outdated Windows Drivers Your drivers might be outdated and need updating, but how are you to know? Here's what you need to know and how to go about it. Read More . First, we can try to simply roll it back to the last good configuration. Right-click the Start button, select Device Manager, and right-click your sound driver, select Properties, and browse to the Driver tab. Press the Roll Back Driver option if available, and Windows 10 will begin the process.

Windows 10 HD Audio Driver

If like the above image you have no option to roll the driver back, you’ll need to either Update or Reinstall the driver. As we’re dealing with audio driver issues, I’d go for a reinstall. This will remove the offending driver during the process, and give your system a nice clean one instead.

Before proceeding with the uninstall, ensure you have the new manufacturer version of the driver. You’ll be able to download them directly from the hardware issuer’s website, or in some cases, via a third-party supplier.

In the same Properties tab you should note the final option: Uninstall. Click this, and you’ll meet the Confirm Device Uninstall window. Depending on the driver issuer, this window may also contain an option to Delete the driver software for this device. If this is the case, make sure it is checked and press OK.

Windows 10 Confirm Driver Uninstall

Once the drivers have been wiped, restart your system, and install the new driver.

We have previously written about how you can Stop Automatic Driver Updates Take Back Control Over Driver Updates in Windows 10 Take Back Control Over Driver Updates in Windows 10 A bad Windows driver can ruin your day. In Windows 10, Windows Update automatically updates hardware drivers. If you suffer the consequences, let us show you how to roll back your driver and block future... Read More and generally run the rule over the somewhat unruly Windows 10 automatic update system.

3. Update IDT High Definition Audio CODEC

A number of systems may encounter issues with their IDT High Definition Audio High-Resolution Audio: The Future of Music or a Scam? High-Resolution Audio: The Future of Music or a Scam? High-Resolution Audio is new and impressive, but does it live up to the hype and excitement? Is it a gimmick? Or even a scam? Read More CODEC. This can be fixed with a manual driver update which allows us to choose the sound driver we wish to use.

Right-click the Start menu and select Device Manager. Expand the Sound, video games and controllers section. If you spot IDT High Definition Audio CODEC, right-click and select Update Driver Software. In the next panel, select Browse my computer for driver software, followed by Let me pick from a list of device drivers on my computer. This allows us to select from any drivers pre-installed on our system.

Windows 10 Manual Driver Update

Under Model, select High Definition Audio Device, followed by Next, followed by Yes. You may need to restart your system for the changes to take effect.

This fix has also been shown to resolve issues with surround sound speakers, as noted in the comment section of Kannon’s extremely thorough audio troubleshooting guide No Sound in Windows 10? Here's How to Quickly Fix Digital Deafness No Sound in Windows 10? Here's How to Quickly Fix Digital Deafness Got Windows 10 and having some sound problems? You're not alone. Thankfully there are some simple, effective troubleshooting steps you can follow. Read More .

4. Fix RealTek Audio

I have no personal experience with the RealTek driver issues, but they seem to be relatively common, especially for those users upgrading from Windows 7, 8, or 8.1 They have also come in a range of issues, and have a couple of fixes, too.

Refresh WiFi Drivers

One fix focused on disabling RealTek WLAN drivers How to Fix Your Wireless Internet Connection in Windows How to Fix Your Wireless Internet Connection in Windows Are you struggling to get a strong and stable wireless Internet connection? It could be the hardware or Windows itself causing the problem. Here are some troubleshooting tips. Read More , uninstalling, and reinstalling the latest version – even if you already have the latest version installed.

First, head over to the RealTek website and download the latest applicable version for your system. Right-click the Start menu and select Device Manager, and browse to your RealTek Wireless LAN drivers. Right-click and Uninstall. Now head to the file you downloaded, extract the folder, browse to setup.exe, and follow the instructions. You’ll need to reboot your system following the installation.

Disable Front Panel Jack

This fix could be very system specific, but it certainly fixed one system, and it could fix yours, too.

Reddit user Tiflotin fixed a persistent RealTek audio issue by disabling their front jack detection from within the RealTek HD Audio Manager itself. The linked thread includes screenshots, in case you need further guidance, and if you’re already pulling your hair out, this could be worth a try!

5. Disable Audio Enhancements

Next up are Windows 10 Audio Enhancements. Audio Enhancements are inbuilt Microsoft and third-party packages designed to make sure your systems specific audio hardware works perfectly. Except for when it doesn’t. These very “enhancements” could be causing your Windows 10 audio issue. Luckily, they’re simple to turn off.

In the taskbar search box type Sound, and click on the Sound Control Panel option. In the new box that opens, right-click the default device, and select Properties. Click the Enhancements tab, and make sure to check the box labelled Disable all enhancements, and Apply.

Issue with multiple devices? Repeat the process for each listed.

6. Restart Audio Services

Windows doesn’t always play ball, and sometimes it’s all behind the scenes. Audio services can sometimes miraculously disable themselves, but we can use them to give your audio a jump start How to Troubleshoot Video & Audio Playback Issues on Your Windows PC How to Troubleshoot Video & Audio Playback Issues on Your Windows PC No video, no sound, how frustrating! Luckily your problem is likely to be a common Windows issue that we can help you troubleshoot right here, right now. Read More .

In the taskbar search box, type Services and press Enter. Scroll down to Windows Audio. If the service has been stopped for any reason, your system audio will not function correctly. Restart it by double-clicking and selecting Start. While you are here, double-check the service start-up type. Audio services should be set to Automatic by default. If it is anything different – Automatic (delayed start), Manual or Disabled – change it back.

7. Try the Audio Troubleshooter

You can also use the built in audio troubleshooter How To Fix Intermittent Sound Problems In Windows How To Fix Intermittent Sound Problems In Windows Sound problems are annoying. Doubly so when they're intermittent. Here's how you can diagnose and solve them in Windows. Read More , allowing Windows 10 to identify and fix its own issues. If you’ve used the inbuilt Microsoft troubleshooters before, you know they don’t always catch everything, but it can be worth a shot.

Head to Control Panel > Troubleshooting > Troubleshoot audio playback, and follow the instructions.

Can You Hear Me Now?

We’ve covered some of the most common Windows 10 audio afflictions, and hopefully you can hear the wonderful world in stereo once again. While not a definitive fix for every issue, Windows 10 seems to really like you using the inbuilt High Definition Audio Drivers, and huge amount of fixes I’ve read through involve updating, uninstalling, reinstalling, and rolling this driver back, so this should form a focus for your fix.

What is your Windows 10 audio frustration? Did you discover another fix that worked for you? Let us know below!

Image Credits:holding blackboard by Eugenio Marongiu via Shutterstock

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  1. Charles Knorris
    September 13, 2018 at 12:55 am

    None of your solutions worked.

    • Rob
      September 21, 2018 at 5:12 pm

      on a website, using Chrome, you can also mute the page (basically anything that is "". I inadvertently did this to a news website and could get sound from everywhere but the site itself. In Chrome, the url bar at the top had a funny icon toward the right (near where you would have the "bookmark" star) where you could hover over it and it said that the site has been muted. I clicked on it and was able to "unmute" it.

  2. c\Chloe
    September 9, 2018 at 4:18 pm

    Obviously I am an idiot, but I can't even get to the screens you suggest to try to solve the problem. I knew I should never have let the kids move out!

  3. Sonnikka
    August 14, 2018 at 2:31 pm

    Problem solved. The part with Services and press Enter mode served me better. I had youtube audio problem. Because it was running I just set Stop and then Start again. and it worked. thanks.

  4. Saara
    August 13, 2018 at 8:21 am

    Dear Gavin Phillips

    Thank you for your help.

    I was skeptical at first but, i tried all the steps through to five which proved my doubtfulness wrong.


  5. Ken
    August 6, 2018 at 6:50 pm

    None of this solutions could solve my sound problem it keeps telling me that sound fail.

  6. Samuel De Franco Levi
    July 26, 2018 at 6:22 am

    This article solved my problem, thanks!

  7. Kieran
    June 10, 2018 at 5:36 pm

    I had no sound after an automatic update. This article solved my problem. Excellent, easy to follow instructions.

  8. Brian P.
    April 20, 2018 at 9:19 am

    I finally managed to solve this problem on my wife's computer after failing with all the advice in this article.
    On Device manager, I scrolled down and found 'Intel Smart Sound Technology Audio Controller' was flagged as having a problem. I googled that and followed the advice to uninstall that, and then reboot. After a few minutes it had reinstalled and the realtek sound started working again.
    Hope that helps someone.

  9. Dolly
    April 13, 2018 at 8:03 pm

    My computer keeps telling me my speakers are not plugged in. I have a Lenovo desktop computer and Logitech speakers. I have the adapter plugged into my surge protector and the other end inserted into the back of the speaker. I don't know what I'm doing wrong! If anyone can help email me at:

    • Christian Sirolli
      April 22, 2018 at 4:58 pm

      Make sure you have the speakers plugged into the right ports. Typically there are audio ports in the front and back, and speakers should be plugged into one of the ports in the back. If one of them doesn't work, try another. Also check the device manager for any driver issues.

  10. Vladimir Spacek
    February 7, 2018 at 9:49 pm

    Thank you, thank you, thank you!
    Your rollback advice did a charm.
    I have not found this one anywhere else. Even not on the Microshrott web site!
    This is probably almost impossible to solve for non IT person.

    I am your fan forever...

  11. Austin
    January 14, 2018 at 4:51 am

    I didn't have sound on my TV that's connected to my computer and after hours of trying to find the illusive problem, it turns out the solution was unplugging and replugging in the hdmi... My computer didn't read the hdmi for some reason and I can't believe the solution was so simple

  12. barry
    December 15, 2017 at 6:32 pm

    Still can't get it solved.

    I may have to take it to a shop that fixes these toys.


    - b.

  13. Robert
    December 15, 2017 at 5:05 pm

    Great checklist. I actually had to turn on Audio Enhancements and make the Audio Device default to get it to work. Appreciate your work!

  14. Hiba
    October 21, 2017 at 2:47 am

    Hello! thank you so much.
    It was very helpful!

  15. Benjamin
    September 10, 2017 at 11:22 am

    I have in the last 3 days, trying to get it to work but it seems like there is a problem. All the music and stuff on videos are fine, but voices from my friends or from videos are either turned so much down so I cant hear them, or make scrattle noises everytime they speak.

    • Christian Sirolli
      April 22, 2018 at 5:01 pm

      Right click on the sound icon to the right on the taskbar and open the audio mixer. Whenever you have issues with the volume being low, check in the audio mixer to make sure it is turned up.

  16. CJ
    September 4, 2017 at 5:23 pm

    Useless! You don't say how to get to all the windows with the controls so I have no idea how to start even on the first picture you show

  17. Nancy B
    August 20, 2017 at 5:31 pm

    Went methodically down the list. Stopping and then starting the already running Audio service did it for me. Although at the same time I tried that, I did make a verbal threat to put the laptop on the shelf and start using the iPad exclusively. So not really sure which of those did the trick. :-)

    Thanks for the help! I bookmarked your site.

  18. Blanca S.
    August 18, 2017 at 2:38 am

    Thank You sooo much. I was getting frustrated that the sound wasn't working but I tried step two and it worked perfectly! :)

  19. John Ash
    August 7, 2017 at 8:08 pm

    Did a restore and lost audio. Option 3 in your list did the trick. Thanks.

    • Gavin Phillips
      August 8, 2017 at 8:22 am


  20. ted
    July 31, 2017 at 3:54 am

    you could disable all sound devices except the one you are using, IWFM.

  21. HAPPY
    July 28, 2017 at 5:42 am

    spent ALL day trying to fix this your instructions, and BOOM .........YOUR THE BEST!!!!

  22. A
    July 24, 2017 at 5:41 am

    If you are posting instructional video for people who can't fix the problem with sound, would be very helpful to provide subtitles - we can't hear a thing y say! :-)
    Good luck!

  23. Savio
    July 20, 2017 at 1:24 am

    Love how they give us videos to watch despite not having sound...

    • Gavin Phillips
      July 20, 2017 at 9:25 am

      No comment...

    • Kaya
      July 23, 2017 at 10:02 am

      hah. hah. hah.

  24. Gary
    July 18, 2017 at 6:56 pm

    So tired of this problem, tried everything at least all your suggestions, why doesn't google get it's act together and fix the Chrome problem. switching to Firefox tired of all these stupid fixes.

    • Gavin Phillips
      July 18, 2017 at 9:45 pm

      At least it is sorted now, though. Still, PITA!

  25. Adel
    July 12, 2017 at 9:18 pm

    Thank you

    • Gavin Phillips
      July 12, 2017 at 9:45 pm

      Most welcome!

  26. SAkunthala
    June 22, 2017 at 5:53 pm

    Thank u very much!! i just restarted Windows audio service...It magically worked:)

    • Gavin
      June 22, 2017 at 5:53 pm

      Excellent, glad it helped!

  27. Jan
    June 7, 2017 at 8:38 pm

    I have the opposite trouble with my Realteck sound divice. I am EMF/WIFI Sensitive from the AARIS 2.4ghz and 5ghz, So I had them disconnected from my W.O.W. internet provider.
    But my sound went out with Windows 10 and scanned my hardware and see that I have WIFI Realteck , and no sound card ! I want my sound card back and to not use WIFI sound.
    How do I do this ? I would think more and more people will be getting Microwaved from the unregulated microwave/radio frequencies. I sure get sick from it so I do not want any WIFI running on my computer and into my body at neighbors modems are giving us all chest pain's, CHF , needing pacemakers , ringing in the ears if we have medical metal in our bodies. and insomnia , fatigue and lots of doctors bills who do not know diddly about EMF Pollution and health issues from it. ~ Wake up !

  28. Tom
    April 20, 2017 at 4:50 am

    After trying many things with this issue, I found that the following steps work reliably:
    1) go to task manager (Type “task manager” on the search windows window and click on task manager).

    2) In the processes tab, Select “Windows Audio Device Graph Isolation” and then hit the “End task” Button.

    3) Everything should now be back to normal, i.e. you now have sound.

    • William A.S Cresswell
      August 8, 2017 at 2:56 pm

      I tried the main things on this page and they did not help (But thank you for posting all of this information!!) Just by chance I decided to go through the comments when I came across this suggestion and sure enough this restored my sound... Thank you everyone.

    • Simon
      September 5, 2017 at 12:33 pm

      Sound now back to normal - THANKS.

  29. josh
    April 13, 2017 at 7:59 am

    none worked none of em I'm on the tablet and pcynx so yeah also I hate a pudate that might be why idk how to undo updates

  30. Quebin
    April 13, 2017 at 1:50 am

    Thanks, it worked for me the 'disabling front panel' solution, it had me running for a while. Thanks!

  31. Mi
    April 7, 2017 at 9:20 pm

    You are 101% correct. Windows10 is very unstable in audio matters.I had same issues of no sound, internet connection failure, WiFi connection dropouts, I tried installing motherboard drivers that too fails to install, finally tried reinstalling windows10 twice( repair installation) then only succeeded to brows web with Google, sound reappeared, WiFi connected. Thank you.

  32. Kevin Chu
    February 14, 2017 at 8:05 am

    I've tried every single one of these problems but it still won't work. It's really weird because when i plug in my headphones there will be a sound that you'll hear if it turns on and I hear that sound, but I can't hear anything after. My speakers just randomly stopped working same with my headphones. I've tried restarting it on windows audio, reinstalling the driver, updating the driver, changing the rate, disabling audio enhancements. I've literally tried everything and restarted my laptop everytime. I have an ASUS gaming laptop. Everything is working correctly as well but there isn't any sound. It just says audio enhancements didn't load when it told me to disable them. Also when i include my headphones more problems pop up.

    • yusuf
      April 2, 2017 at 6:07 pm

      hello there i have an asus gaming laptop too and have the same issue now,nothing above help me ,did you fix it ? if so how ?

    • yusuf
      April 2, 2017 at 6:08 pm

      hello there: i have the same issue now and nothing above did help me, did you fix it if so how ?

  33. Justin
    February 3, 2017 at 5:13 pm

    After tearing my hair and banging my head over it, I found your makeshift solution to "disable front panel jack " suggestion which worked , yes many thanks, but still I wasn't too happy with it as I'd like to have the front panel detection feature available.

    So I continue searching and trying other possible solutions and while checking Windows 10 Settings>Devices>Connected devices I noticed the "Front panel mic (Realtek High DefinitionAudio)" [forgot the exact description now] as one of the 'other devices' and clicked on it to 'remove device' it as I didn't have a microphone plugged in front, and the sound came back on ! But my joy was shortlived as the no-sound problem re-occurred when I restarted my PC with the front panel mic connection showing up again.

    This time, I plugged in the mic jack at the front panel, then go to 'Connected devices' and clicked to 'remove' it before unplugging the mic jack and - voila ! - the no-sound issue is resolved for good. Hope this helps for those facing a similar situation.

    • Gavin Phillips
      February 3, 2017 at 5:15 pm

      Whoah, nice one Justin. Thanks for sharing your fix - someone else will be able to make use of it!

  34. Mika Kamppi
    February 2, 2017 at 11:50 pm

    Best way I found was to update the matherboard drivers from the manufacturers web site, how ever it is a home built system but should work incase of any failur caused by Windows Update.

    • Gavin Phillips
      February 3, 2017 at 5:17 pm


      Updating your BIOS is easier than ever, but might be a stretch for some users. Many modern mobo's have an automated download and update system.

  35. Barrie
    December 27, 2016 at 9:50 pm

    Hi .. I went through many websites, all with possible solutions that did not help me. However, I tried your number 3: 3. Update IDT High Definition Audio CODEC - and presto, it worked!! My only concern was that I did get a message saying something like "warning, downloading this driver may ruin your system" lol .

    Many thanks

    • Gavin Phillips
      February 3, 2017 at 5:19 pm

      Hey Barrie - that's good news! Glad you got it fixed. That system message is common as a driver *could* render your system unusable, or at least introduce something unexpected to your system. Hence why we only download and install from trusted sources.

      Thanks for reading and commenting!

  36. William Templeton
    December 17, 2016 at 2:34 pm

    Hi there.
    Easiest way to fix your sound on any old HP computer after installing windows 10, is to go to HP Supports downloads and Drivers. Enter your model no of your computer. get the audio driver. for your old Windows operating system. Be it windows 7 or 8 . It does not matter. It will not allow you to enter another operating system that your computer did not come with. Then
    Download the driver. First let the HP assistant attempt to install. Sometimes the HP assistant gets it correct. If your computer says it cannot install. Then install the driver yourself.

  37. Josh Friedman
    December 5, 2016 at 9:24 pm

    I could not find any solution online that worked. I was experimenting with the sound preferences and found something that fixed it that I couldn't find online. I right clicked on the sound icon in the task bar > Open Volume Mixer > and dragged all of the application sliders up to the line with the speaker volume.

    • Gavin Phillips
      December 6, 2016 at 11:32 am

      Interesting. I wonder why that worked. Like a forced reset of sorts.

  38. Josh
    December 4, 2016 at 11:21 pm

    I can hear all the system sounds, online videos everthing-EXCEPT my online games, like for example, Final Fantasy XIV. I followed all the tips above and still hasn't worked. I'm on Windows 10. The audio is "Realtek Audio". Also I'm using AlienWare Lapdtop that uses Nvidia - PhysX>GeForce GTX 1060, if that better helps understand the issue i'm having.

    • Gavin Phillips
      December 6, 2016 at 11:31 am

      Hi Josh. Did you try the Realtek segment above? Furthermore, check the Nvidia experience hasn't taken over your audio with its HD Audio Driver. That might be getting in the way, or confusing things.

  39. Vanessa
    December 2, 2016 at 11:21 pm

    Followed every single tip and still cannot hear a thing. help

    • Gavin Phillips
      December 6, 2016 at 11:32 am

      Unfortunately, without seeing your device, I haven't got much more. Sorry!

  40. bobaloni
    November 6, 2016 at 6:18 pm

    thanks man tip 3 really saved my ass

    • Gavin Phillips
      December 6, 2016 at 11:33 am

      No problem, glad it helped!

    • Gavin Phillips
      December 6, 2016 at 11:33 am

      Glad it helped you!

  41. JeF
    November 5, 2016 at 9:53 pm

    Thanks a lot. Tip #3 worked for me.

  42. adam
    November 2, 2016 at 1:26 am

    no 7 worked for me, thanks

  43. Simon Mather
    September 30, 2016 at 10:52 pm

    Realtek drivers don't play well in Windows 10.
    Use the Microsoft Generic HD driver. That fixed my issues with very low volume. on the latest version of Windows 10 (14936) Sound Troubleshooter, it will appear as an option. Not sure about earlier versions, but I do know that numerous people had issues with it.

  44. Izzie
    September 23, 2016 at 6:28 am

    Thank you for providing the various method. Yeah, the wrong realtek audio driver led to I can't hear anything. I followed the instruction and uninstalled the latest driver by Driver Talent, then I installed a different version of realtek driver by it with one click. After reboot, yeah, I can hear. You are a genius.

    • Gavin Phillips
      December 6, 2016 at 11:36 am

      I'm not sure about genius, but I'm glad it helped. Thanks!

  45. Bryan Rogers
    September 12, 2016 at 12:45 am

    8. Reinstall Windows 7

    • Gavin Phillips
      December 6, 2016 at 11:36 am

      I don't think that is necessary. Seems quite long winded if one of these fixes work, no?

  46. marvin
    August 25, 2016 at 10:07 am

    fixed my problem with #3. thank you. peace and love

    • Gavin Phillips
      December 6, 2016 at 11:37 am

      Nice! Peace and love to you too, Marvin <3

  47. BikeHelmet
    August 20, 2016 at 2:48 am

    #6 fixed it for me.

    For 2 minutes.

    Then it broke again. So I did it again, and it fixed it for 2 more minutes. After repeating this about 30 times, I decided to come up with a better idea while I try to permanently solve it.

    I wrote a batch file and put the service restart commands in it:

    sc stop Audiosrv
    sc start Audiosrv

    Then I saved it somewhere with the .cmd file extension, and went into taskschd.msc and set it to run that script (hidden) periodically. Now when my audio cuts out, shortly after it will automatically fix itself... for another 2 minutes.

    Gives me time to figure out what's actually wrong. I know it only happens in Win10 - not in any other OS.


    • renato
      November 16, 2016 at 2:39 pm

      too bad I have no idea what you are talking about... because all the other solutions didn't work for me. I'm running bootcamp from an Intel MAC, and it doesn't seem to be a solution in this planet for that...

  48. Ian
    August 17, 2016 at 5:37 am

    Hmmm. I plugged headphones into my Dell Inspiron N5110. The sound works on there, but not on the built-in speakers. Help!

    • eparkyn
      August 23, 2016 at 6:08 pm

      Just fixed my wife's machine by disabling Enhancements to Audio Playback and Microphone Enhancements. I also disabled the Headphone Communications, which is used for making and receiving phone calls with your N5110. Her headphones and speakers work just fine now.

  49. Mark
    August 12, 2016 at 4:24 pm

    Thanks a turned out that number 6 was my issue, and naturally, that is the last place I would have looked.

  50. Maria
    July 29, 2016 at 6:57 am

    Well... after trying all sorts of fixes, updating drivers etc I checked if it was muted in the sound panel and... it was. Feel a tad silly. In my defence I couldn't see easily as the damn sound button has disappeared from my tray and I sure as hell didn't mute it!

  51. Peter
    July 25, 2016 at 4:49 am

    Mine is 3. Thank you. :-)

  52. Lia
    July 24, 2016 at 5:51 pm

    No. 3 worked for me as well. Thanks,

  53. matthew
    July 15, 2016 at 2:54 pm

    there is no sound on my big computer

  54. Suli Valesente
    July 8, 2016 at 4:48 am

    Thank you so much! No.5 works for me. I really appreciate the tips! God Bless you!

  55. Love Jones
    July 5, 2016 at 2:40 pm

    Thanks for the advise. I was so frustrated with this sound not working. #3 worked for me.

  56. Rebecca
    July 2, 2016 at 7:00 pm

    Completed steps 2-4 to fix sound after Windows 10 installation and all is well and working. Thank you so much!!!

  57. ineedmyaudioback
    July 2, 2016 at 1:30 pm

    i've tried everything for week now, nothing work. I can only get my microphone working from time to time, but not my audio/playback. I want to revert back to windows 7, but I can't because they claim i moved my account, while actuallly i did nothing. Planed on doing clean install but afraid on getting dark screen and ruin my laptop more.. This is so frustrating :(

  58. Anonymous
    June 29, 2016 at 6:53 am

    My Thinkpad was unable to speak after Windows 10 upgrade. I updated the audio drivers by OSToto Driver Talent. Now it works well.

  59. Guy Provost
    June 14, 2016 at 4:41 pm

    Thanks a lot for this collection of advice. Suggestion 6. Restart Audio Services did it for me. I had tried refreshing the driver, disinstalling etc..., but No 6 did it. Windows 10 was telling me that the Audio Services was running just fine, but nevertheless, I sopped the service and then restarted it and then ... a miracle happend, my sound came back. Made my day.

  60. Amit Lalakiya
    June 9, 2016 at 7:08 am

    It help me to fix IDT driver problem, i have selected windows audio drivers, but now i cannot hear sound via headphones, inbuilt speakers are working great but no sound in Headphones, can you help me

  61. Help
    June 6, 2016 at 3:54 pm

    I started doing the steps, and now it is saying that there are no enabled audio devices. When I go to choose one to enable, it says that none are available.

  62. Sol
    May 31, 2016 at 4:41 pm

    Thanks! Disable Windows Enhancements fixed the problem.

  63. Adam
    May 22, 2016 at 2:12 am


    I used your techniques and here is where I am. Dell XPS Windows 10. When I go to device manager and install the sound card driver and restart the PC, the sound works perfectly. After the next shutdown/restart, it goes back to not working again. if I follow the same process, it then works again until the next shutdown/restart.

    Any thoughts? Everything else works perfectly.


  64. Fred Alliston
    May 22, 2016 at 1:57 am

    No sound after upgrade to Win 10. I did all of the suggested fixes to no avail. Realtek sound on Asus motherboard and Windows reported the device is working. I physically unplugged the three mini-plugs at the back of the PC and reconnected them one at a time. The Realtek utility came up each time showing each connection to be 'Audio in'. Once front, rear and sub were selected for each plug the sound works fine.

    • Simon Mather
      September 30, 2016 at 10:54 pm

      Try windows Generic HD sound driver. It fixed the issue for me.

  65. njtotx
    May 9, 2016 at 11:46 pm

    Nothing has worked for me, unfortunately.

  66. Sharon
    May 4, 2016 at 4:42 am

    THANK YOU SO MUCH!! Step 2 fixed my problem! Really appreciate this tutorial!

  67. Gab
    April 12, 2016 at 3:55 pm

    Same thing here from upgrading a HP dc7900 from Win7 to Win10. Not impressed at all with this new Windows.

  68. GMaderi
    February 11, 2016 at 2:59 pm

    Upgraded HP/Compaq dc7900 from Windows 7 to Windows 10. Now, built-in speaker will not work.

    • Gavin Phillips
      February 15, 2016 at 2:35 pm

      Did any of the above help, or are you asking for some more assistance?

    • Candy Ray
      March 14, 2016 at 6:00 am

      Check for the reason first.

      After the operating system upgrade, there might be a conflict between the device drivers and system. So make sure your drivers are compatible with Windows 10. Check here and it could help you to verify if the problem is caused by drivers.

      Really basic but important troubleshoot is to make sure your speaker is not muted.

      Also, go to check the hardware audio card. If the audio card does not sit well next to the motherboard. The issue could accur.

      Please go to have a try first. If they are not workable for you, please your the specifi details and I will try to help you.