Security Tech News

LastPass Doubles the Price of Its Premium Service

Dave Parrack 04-08-2017

LastPass has doubled the price of its Premium password manager. This 100 percent price hike has happened without warning, and has understandably upset existing Premium users. And LastPass Free users aren’t faring any better, with two key features being moved from Free to Premium.


If you’re the sort of person who needs a password manager then you can’t really go wrong with LastPass. It’s widely regarded as one of the best password managers out there, despite recent security scares You Should Probably Stop Using LastPass Temporarily After having survived one security scare a couple of weeks ago, LastPass is now in the middle of another one. And this one looks a whole lot trickier to fix. Read More . Unfortunately, it’s rejigging its products and prices, and it isn’t going well.

Updates to the LastPass Lineup

In a blog post LastPass has detailed its “Updates to the LastPass personal lineup”. Moving forward there will be LastPass Free, LastPass Premium, and LastPass Families. The latter was announced a couple of weeks ago but isn’t going to become available until later this year.

The most obvious change is to LastPass Premium, which is getting a price hike from $12/year to $24/year. And that doubling in price doesn’t buy you anything new. Unless you factor in the two features that LastPass are now moving from Free to Premium.

Previously, LastPass Free users could make use of unlimited sharing and emergency access. But those two features have now been shunted up to Premium. So, Free users are losing access to two features, and Premium users are being asked to pay more to access those same features.

These changes have understandably gone down about as well as an old man farting in an elevator. Badly, for those confused by the analogy. LastPass is still good value for money, but you can’t hike prices and remove features without expecting a backlash from your userbase.


100% Price Hikes Are Hard to Take

This is a bold move. Consumers are used to price increases of 10-20 percent, and they generally take them on the chin. But LastPass is hiking the price of Premium by 100 percent, and that’s a bitter pill to swallow. Especially as it’s the paying customers LastPass should be looking to reward rather than punish. It’s a good thing password managers do a valuable job How Password Managers Keep Your Passwords Safe Passwords that are hard to crack are also hard to remember. Want to be safe? You need a password manager. Here's how they work and how they keep you safe. Read More .

Are you a LastPass user? Do you make use of the Free offering? Or do you pay for the Premium service? Are you annoyed at the changes LastPass is making? Is the price hike enough to make you cancel your subscription? Please let us know in the comments below!

Related topics: LastPass, Password Manager.

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  1. Fredy
    August 14, 2018 at 11:07 pm

    I used to be a premium subscriber, now since the price hike I am a free user.
    I will not cancel my subscription until I found acceptable alternatives.

  2. Erin
    September 11, 2017 at 9:12 am

    I canceled my premium account. It's not that $2 is a lot of money, but I don't want to be beholden to a company that will double prices for existing users, and without warning to boot. If it's $24 this year, what's to prevent it from being $48 next, and so on? The way they're treating existing customers now makes me uneasy about how they'd treat me in the future if I stayed on.

  3. John
    August 21, 2017 at 3:50 pm

    I'm looking for a new password manager. Doubling the price out of the blue for nothing in return is a bitter pill to swallow!

  4. Warren
    August 14, 2017 at 11:59 pm

    I was a premium Lastpass user for 4 years. I won't renew. 100% is ridiculous. Nice alternative: Bitwarden: open source and free...

  5. MikeO3
    August 6, 2017 at 3:51 am

    Guess I am ok... Covered till 2020.

    Not really a great idea for a company to jump 100% increase! Wow... but frankly for a couple of bucks a month... Get real people.

  6. Rafael
    August 6, 2017 at 3:14 am

    You guys raise your hands to the sky that you have the opportunity to pay LP in dollars, as in my case I have to pay it in Brazilian Reais and I have to multiply that value for more than 3x. This increase does make a HUGE difference compared to my income. I use LP almost daily (both PC and smartphone), and even so I think it is cheaper than its competitors and will be worthy to pay, as in my case I rely almost all of my passwords on it.
    Either way, they better have a good explanation for 100% increase, though.

  7. RasAlGood
    August 5, 2017 at 5:42 am

    Can't wait till the open-source Bitwarden catches up with Lastpass's features. Then I'll switch away entirely. Just wish it had secure notes. As someone who used the shared passwords feature it's a shame to lose it.

  8. Kevin L Potts
    August 4, 2017 at 10:54 pm

    Why would folks want to change to another password manager? I won't be paying double, I'll downgrade to free. The 2 removed features are ones that I don't use anyway. I just hope there aren't ads in the free version. If so, I'm out too.

  9. ReadandShare
    August 4, 2017 at 10:36 pm

    I use LP primarily on my laptop, so no great adverse effects yet. But I've got Keepass on standby...

  10. Jim
    August 4, 2017 at 5:08 pm

    I jumped Ship to Enpass 2 years ago when Logmein Bought them out as I wanted to get away from the subscription model anyway. Now I'm glad I did.

  11. Markus
    August 4, 2017 at 4:55 pm

    Complaints about 2$ a month for in my view the best password manager out there? $2? Really? Good software costs. Annual Premijm fee in the UK is about £16. That's 6 cappucinos from my local coffee shop. Get a grip.

    • Abraham
      March 20, 2018 at 2:23 am

      Markus, your comment is, frankly, insulting. You can comment on a product's value ONLY for yourself. You don't know others' finances and there's no logical reason anyone else must value a service/product as you do. Many of us would rather invest $12/year in other ways--and that's our prerogative. Be satisfied you get to make the decision about how to spend your own earnings.

  12. Harold
    August 4, 2017 at 4:51 pm

    I'm also a premium user. Not happy about the price doubling. My subscription runs out on October 1st, so I guess I need to find a new password manager soon. Any recommendations?

  13. Denton
    August 4, 2017 at 2:23 pm

    I'm premium for another 5 months...time to start looking for an alternative

  14. Ed
    August 4, 2017 at 2:10 pm

    I am a premium user, and will spend the next 10 months testing another service. Shame on LastPass.

  15. Scot
    August 4, 2017 at 2:01 pm

    If memory serves me the FREE version used to not be able to share across all your devices which was the main reason I used premium. May be time to downgrade

    • Marty
      August 5, 2017 at 4:46 pm

      Correct. Thats is likewise why I started with premium. When it expired, they asked me to take a survey. Broken link. Bug report submitted. Resubmitted, for 9 weeks. Not fixed. But they keep trying to automatically close the ticket. Tells me about the customer service. Not paying. Evee.

    • Marty
      August 5, 2017 at 4:48 pm


  16. Charles
    August 4, 2017 at 1:36 pm

    Changing definitely to keepass in 3, 2, 1...

  17. Rob
    August 4, 2017 at 12:43 pm

    Yeah, LogMein bought LastPass a couple of years ago and stated they had no plans to change the business model. I'm thinkin' their pants are on fire. I've been a paying subscriber for many years but I'm now looking for the best alternative and the simplest migration path. A price hike is one thing. Doubling the price without any real advantages to the existing subscriber base is just abuse.

    • Mike
      August 4, 2017 at 4:28 pm

      Ditto. I have using premium for several years and will also be looking for an alternative and not renewing.

    • Rob
      August 6, 2017 at 9:47 pm

      I'm going to tentatively amend my previous comments. I've done a little looking around (not a lot by any means - yet) and I'm not seeing a clear "winning" alternative. I am technically astute enough to manage using multiple incarnations/compilations of KeePass on various devices and syncing them all but I have to be honest; the level of integration and device (and browser) compatibility available with LastPass is difficult to find in another password manager. To top that off, while I've normally experienced a bit of frustration at the inconvenience at having to repeatedly sign in on my android device, I've recently altered my perception. My previous phone died and my new one has a fingerprint reader. LastPass will use the fingerprint as a sign-in each time I need to log into something and it's very convenient. In summary, while I am still looking into alternatives, I do have to appreciate what LastPass offers for $2/month.

  18. WiseManWhite
    August 4, 2017 at 12:38 pm

    I'm okay with this. It's only $2 per month for a service that I use multiple times daily and makes my life easier.

  19. Barry
    August 4, 2017 at 12:25 pm

    Well, I expected the other shoe to drop when LogMeIn purchased the product. However, I did not expect a 100% price hike. I was contemplating an upgrade to premium but will think twice. On the other side of the coin, this just makes it competitive (and cheaper than) with Dashlane , RoboForm Everywhere or OnePassword.

    • Andrew
      August 5, 2017 at 1:17 am

      It was only a matter of time... LastPass has always been surprisingly cheap compared to the rest of the password manager market, and imo the best anyway. If they can raise prices and still be the cheapest paid service, why wouldn't they?