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HP Recalls 101,000 Laptop Batteries, So Check Yours Now

Dave Parrack 25-01-2017

HP is recalling 101,000 laptop batteries at risk of overheating. Customers with HP laptops are advised to check whether their computer is one of those affected, and if so, to stop using the battery with immediate effect. HP is offering a free replacement battery to everyone affected.


In 2016, HP recalled 41,000 batteries over safety concerns. That came after seven reports of HP laptops overheating, with the batteries to blame for the incidents. While that recall was successful, the company has now expanded the number of batteries being recalled.

It appears as though HP has expanded the recall after receiving just one additional report of an overheating battery. That report detailed a battery “overheating, melting and charring and causing about $1,000 in property damage”.

Check Your Battery’s Barcode

The new recall affects lithium-ion batteries in laptops How a Battery Works and 3 Ways You Can Ruin It The modern battery is featured in so many of our favourite technologies that you could almost be forgiven for not spending time learning about their workings. Read More produced by HP. These batteries were used in “HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers”. The majority of the affected laptops were sold in the U.S., but some were also sold in Canada and Mexico.

All of the affected laptops were sold between March 2013 and October 2016, with prices ranging from $300 to $1,700. Retailers which sold the laptops include Best Buy, Walmart, Costco, and Sam’s Club. They were also sold online at both and other online retailers.

The specific batteries included in this recall can be identified by their barcodes. These can be found on the back of the batteries themselves. The barcodes affected in this expanded recall all start with 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.


Contact HP for a Free Replacement

If you own a laptop affected by this recall you’re advised to “immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. You can do this by calling HP toll-free at 888-202-4320 or by visiting this page on the HP website.

If you’re wondering whether to bother even checking your laptop The 6 Best Tools to Analyze Laptop Battery Health Do you pay attention to your laptop's battery? Here are the best tools to stay on top of your laptop's battery life and health. Read More , just bear in mind that these batteries “can overheat, posing fire and burn hazards”. That’s according to the United States Consumer Product Safety Commission (CPSC).

Do you own an HP laptop that may be affected by this recall? Will you be heeding the advice from the CPSC? Or are you happy to take the risk? Given the Galaxy Note 7 debacle, why do you think so many batteries are overheating? Please let us know in the comments below!

Image Credit: Wlodi via Flickr

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  1. Kevin
    January 29, 2017 at 2:10 pm

    Whew! just missed the recalled battery numbers! Guess I'm ok, but thanks for posting!