How to Use Your Smartphone Like a Professional
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It’s a safe to assume that everyone in your office has a smartphone. Many jobs require employees to use a smartphone. For those that don’t, everyone probably has a personal device that they bring to work with them. What’s my point? Just because everyone uses a smartphone, it doesn’t mean they can’t remain professional.

Some of this might seem like common sense, but there are professional ways to use a smartphone. When in a place of business, you don’t want to use your phone the same way you would when out with your friends.

Via Business Insider

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  1. Alex
    July 24, 2016 at 11:48 pm

    When did phone etiquette switch to announcing your name when you answer the phone? You called me, present yourself. I'm not going to give you my name until I know if you are someone I want to talk to. Its not different than coming up to my front door. I say hello, and you say, hello, my name is.

  2. Davin Peterson
    May 21, 2015 at 9:28 am

    I ride a commuter train to work and there are some people who talk loud on their phone. Folks, we don't need to hear a conservation personal or work on our ride.

    • Litho
      May 21, 2015 at 10:20 pm

      Oh, it's going to get much worse if smartwatches catch on.

  3. dragonmouth
    May 20, 2015 at 12:36 pm

    Using these 8 common-sense rules diminishes the overinflated self-importance of the user.

  4. U Gottabekiddingme
    May 20, 2015 at 11:37 am

    Wow. Common sense is news? Oh, I forgot about those under 40 who have none, along with absolutely no clues of any kind at anytime.

  5. bben
    May 20, 2015 at 11:21 am

    I do telephone tech support. And as I am the only person my company has on this, often I am tied up with another call when someone calls. My message tells them I will get back as soon as possible and to please leave a name, company and a callback number where I can reach them.

    Often I get a 5 minute long voice message trying to tell me every small detail of their problem. Then as an after thought a quickly rattled off call back number that is NOT the number my caller ID says they called from.

    I have a choice of replaying the entire 5 minutes hoping to catch the number this time, or just pressing a button and calling the number they called from - then Sometimes they don't give their name or department - and I get a company voice mail asking me to enter the extension that I don't have.

    Then when I finally do get a number, they are not there, or I get their voice mail, or I get someone else who doesn't know anything about the problem.

    Meanwhile, another call has come in from someone who did give a valid callback number and actually picks up. And I forget all about the one that is making it difficult to get back to.

    Please, I can hear all about your problem when we actually talk. All I want is Name, Company or department, and a call back number where you can actually be reached.

    • bukzin
      May 20, 2015 at 3:38 pm

      Great response. Maybe your voicemail message should spell

      out what callers need to do to get service from you.

      I'd make that message both sweet and slightly bitchy.

      'Those who communicate well shall be served first'

  6. Mary Brady
    May 20, 2015 at 10:47 am

    #1, not identifying oneself or rattling off their name when an employee answers a phone at any place of business appears to be the rule today. Am now only surprised when someone answers and identifies themselves in a normal rate of speech. Otherwise, I give my name and then ask, "And your name is... "