How to Access Hotmail and Outlook on Your Android Device

Andy Betts 06-01-2017

The Android experience is built around Google’s services. But what if you use a different provider for your email? Outlook (which Hotmail is now a part of) is one of the most popular free email services The Best Free Email Accounts You Need to Consider Everyone knows about Gmail. If you think that's the best free email account out there, you're underestimating all the other services. You have options and we have the details. Read More on the web.


If you use an Outlook or Hotmail email address then you’ll need to get them set up on your Android device. Fortunately, it’s quite easy.

Two Ways to Get Connected

There are a huge number of email apps for Android, especially for power users who have to deal with a large amount of email every day. Most people are better served sticking with the two big name apps.

If you only use Outlook or Hotmail, or if you’re trying to steer clear of Google apps How to Use Android Without Google: Everything You Need to Know Want to use Android without Google? No Google, no problem. Here's a guide to going Google-free on your Android device to regain privacy. Read More , then Microsoft’s official Outlook client is the one to choose.

If you use Gmail along with your Microsoft account, then you should stick with the official Gmail app. We’ll take a look at benefits of both, and how to set them up.

The Official Outlook for Android App

Although it shares a name, Outlook for Android doesn’t have much in common with its desktop counterpart. It’s clean, easy to use, and isn’t overladen with features — though the features it does have help to make it one of the very best mobile email apps:

  • Multiple account support. Outlook isn’t just limited to your Outlook or Hotmail accounts. It also works with Google, Yahoo, and iCloud accounts, as well as Exchange and IMAP.
  • A focused inbox. Outlook filters your most important messages into a Focused inbox for easy access. It continues to learn what’s important based on what you read and reply to, etc. Everything else goes into the Other inbox.
  • Comprehensive cloud integration. Outlook automatically integrates with your OneDrive cloud storage account, and you can add Dropbox and Box accounts too. It’s perfect for adding and saving attachments.
  • Scheduled messages. Got an important email that can wait until later? You can reschedule it with a single swipe. It’ll be temporarily hidden from your inbox until a set time and date, at which point you’ll also get a new notification to remind you to reply.

How to Setup the Outlook App on Android

When you launch the Outlook app, you’ll see the Add Account screen. Choose Outlook for your Microsoft account, even if your email address is or even


Now follow the simple onscreen instructions, adding your email address and password. If you have two-factor authentication turned on — as you should What Is Two-Factor Authentication, And Why You Should Use It Two-factor authentication (2FA) is a security method that requires two different ways of proving your identity. It is commonly used in everyday life. For example paying with a credit card not only requires the card,... Read More  if you want to keep your account secure — you’ll need to enter the code here as well.

That’s all there is to it. Hit the cog icon in the top right corner to access the Settings. From there turn on Focused Inbox if it isn’t already. The Filter button on the inbox screen enables you to filter your messages further, showing only unread or flagged messages, or those with attachments.



At the bottom of the screen, you get quick access to your Microsoft Calendar and Contacts, as well as Files, which shows you attachments and files from your linked cloud accounts.

Download: Outlook for Android (Free)

Use Outlook with the Gmail App

Gmail works with virtually every type of email account and will set up an Outlook, Hotmail, or Live account Hotmail Is Dead! Microsoft Outlook Email Services Explained Stop searching for Hotmail! Microsoft Outlook email services are confusing. Here are Outlook web app, Outlook Online, and others explained. Read More without any manual configuration.


By default, a non-Gmail account in Gmail doesn’t offer push email. Instead, the app will poll your account every 15 minutes — or on a schedule of your choosing — to check if there any new messages. However, you can add push support using the “Gmailify” option. This is one of several great features in Gmail, including:

  • A unified inbox. Select the All inboxes option from the sidebar and you will be able to see all your messages from all your accounts in a single, unified inbox. It’s much easier than constantly switching accounts.
  • Integration with Android. Using your Outlook or Hotmail account with Gmail gives you more integration with the rest of Android, including the default Contacts app.
  • Gmailify. Once setup, you get the option to “Gmailify” your account. This effectively turns your third-party email account into a Gmail account, without changing your email address.
  • Spam control and filtering. A Gmailified account gives you access to Gmail’s advanced filtering to help you keep control of a busy inbox. You also get the powerful spam controls that keep your inbox completely junk free.

How to Access Outlook in the Gmail App

Open Gmail and slide out the sidebar from the left edge of the screen. Tap the small arrow next to your account name and select Add account.

Tap Outlook, Hotmail and Live from the list of available setup options. Enter your email address, password, and two-factor authentication code if you use it.



Finally, you’ll need to give the Gmail app permission to access your account, so tap Yes when prompted. The Account options page completes the setup. You can keep the defaults, which include checking for new emails every 15 minutes.

It’ll take a few seconds for your emails to load from your Outlook account. Once done, you’ll be able to see your inbox. At the top of the screen is the option to use Gmailify. Tap Give it a try to get started, then click through the subsequent screens.


When you Gmailify an account How to Get Gmail Features for Other Email Accounts on Android Want the best of Gmail but stuck with a Yahoo, Hotmail, or Outlook account? No problem! Now you can have the best of both worlds on Android. Read More , all your emails are automatically imported into your Gmail account. They will be sorted and filtered just as normal Gmail emails are. When you reply to any of those emails, you will continue to use your Outlook (or other) email address.

Gmailify also has other benefits. It gives you more powerful search options. It integrates the account with Google Now cards. And it gives you more advanced notifications, especially on Nougat. The downside to Gmailify is that Google is able to scan the data from your non-Google emails, which you may or may not be happy with.

Either way, it’s easy to opt out again. Click through to the connected Google account in the Gmail sidebar, and choose the Unlink account option for your Microsoft account.

Download: Gmail for Android (Free)

What Works for You?

Setting up Outlook or Hotmail to work on your Android device is pretty easy. Even if you don’t like to use the Outlook or Gmail apps, you’ve still got plenty of options. Check out our guide to the best alternative Android email apps The 10 Best Email Apps for Android, Compared Email on a smartphone? Use one of these excellent email apps for Android to make the experience more productive and enjoyable. Read More for more.

In the meantime, we’d love to hear your thoughts. Do you use Outlook instead of Gmail? Have you used the Gmailify feature? Share your experiences in the comments below.

Originally written by Chris Hoffman on August 27th, 2012.

Related topics: Android, Desktop Email Client, Email Tips, Hotmail, Microsoft Outlook.

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  1. Michael DiNunzio
    January 9, 2017 at 8:07 pm

    Outlook app for Android is terrible! Reason being is that as soon as you open the app, it floods your phone contacts with all the emails you ever sent to even if you turn off the switch within the app to not allow this to happen. It turns back on the next time you open the app. The Microsoft team will not address it either.

  2. bill
    April 30, 2016 at 5:20 pm

    Yes ! After so many online searches resulted in generic ideas, THIS article finally resolved my question re: Android phone settings for hotmail account.

    Thank you ! My incoming mail just stopped one day so now i've reset my exchange server to

    That did the trick.

  3. Anonymous
    August 20, 2015 at 4:24 pm

    I set up my Hotmail using the email app but it only shows my new emails not all the old emails I have in my inbox. How do I get these to show up? Thank you

  4. Julie
    April 23, 2015 at 8:11 pm

    I added my hotmail account and it brings my alias emails into a subfolder (which is fine). If I want to send an email using my alias, though, I have to add the alias address as another account. When I do this ALL of my emails (from my primary account) show up in both my primary hotmail inbox and my alias inbox. Is there a way to send from my alias without having to add its email address as a new account or is there a setting I can choose so that only emails sent to my alias address show up in the inbox for that alias? Hope that makes sense.

  5. Paul B
    April 7, 2015 at 5:35 pm

    I had someone "re-boot" my tablet around CHristmas time. Since then, I can access anything before that-and now it looks like I can't get to anything older than 1 month. Anyone ever experience this and how do I get around that?

  6. Maria
    February 9, 2015 at 1:45 pm

    For those having issues with "authentication failed" you MUST enable POP on your Hotmail account from your PC BEFORE installing on your phone. By default Microsoft sets it as Disable. Login to your Hotmail from your PC and go into Settings - then sellect Connect devices and apps with POP - and Enable it.

    I have been trying to add Hotmail to my phone for 6months and am now able to use Hotmail on my phone

  7. katie
    December 19, 2014 at 2:29 am

    after all those steps i keep getting the message, couldnt finish set up- authentication failed.......why am i getting this message nd how can i fix it??? help please

  8. smoore
    January 24, 2013 at 7:40 pm

    Thanks for this, however my android says "couldn't open connection to server". Any ideas where I've gone wrong (yes it is connected to the internet),

  9. Nathan
    January 23, 2013 at 10:35 am

    The simple way to do it is by following the steps in this article: It works equally well with Outlook. I've done it easily with both.

  10. Yona
    January 7, 2013 at 9:00 pm

    I tried this with K9 but I could not get it to work. Are there in instructions on how this is done. Anyone here who has set it up on K9?

  11. Katherine
    December 24, 2012 at 1:11 pm

    I receive all my emails of my Hotmail account on my Hotmail app (I have now deleted it and I'm using my phone's email app, Samsung Galaxy 2) but can't reply directly from it (either of them). I don't know what to do!

  12. simon
    December 9, 2012 at 11:33 am

    I have done everything to set up my hotmail on my Nexus tablet but each time, i get stuck on the synchronisation step i.e. it synchronizes for ever. Help

  13. HNK
    November 26, 2012 at 2:31 am

    My Hotmail was working fine on my Samsung Galaxy SIII at first, but then it stopped. I couldn't fix it, so I deleted the account and reconnected. Fine...for about two weeks when it died again, just stopped syncing with no errors. Couldn't fix, so repeated the above process. Fine for a couple weeks again, then stopped, again.

    I tried a couple of fixes I found via a Google search, one very much like this one, and it didn't work. Your fix had all the info I needed! Thank you!! (We'll see if it lasts more than a few weeks, but it seems like it should, all things considered.)

    One note of clarification: I followed these instructions, but chose to add a new email account and connect via Exchange. That failed. You really do mean it when you say to choose Exchange/Corporate, not email! I didn't quite understand that at first.

    Great job.

  14. DW
    November 25, 2012 at 4:46 pm


    After hours of phaffing about and searching the net email worked 1st time using this guide.

    5 stars

  15. Greg
    November 8, 2012 at 11:35 pm

    I downloaded the ap on my Samsung G3- then the program on my computer - then tried to enter my company email address/pw into the ap ( - it won't accept, says "Sign in incorrect....invalid email address or password"........any ideas?

    • Chris Hoffman
      November 10, 2012 at 3:22 pm

      This is for Hotmail and if you have an Exchange account with your company, you'll need to follow a different process and specify a different Exchange server.

      If you have an IMAP or POP3 account, you can access it in the standard, included Email app on Android.

  16. Oliver
    October 18, 2012 at 6:17 pm

    Hi Chris,
    I'm new to android and I'm using the buit-in mail app of my android tablet (4.0.3).
    There is one problem with this app - maybe you can help with a hint: when opening the sent folder I can see that I have sent the mails showing up there - but I rather would like to see to whom I sent these mails. How can I manage not to see my address but the recipient's address in the sent folder?

    • Chris Hoffman
      October 21, 2012 at 9:10 pm

      I use the Gmail app instead of the Mail app, so I've never run into this. I looked into it for you and this seems to be a known bug with the Mail app:

      That really should be fixed. Unfortunately, it looks like only Google can fix this.

  17. Micky Mirila
    October 15, 2012 at 1:31 pm

    Check out Emoze Secure PushMail application.
    With Emoze you can easily synchronize multiple email accounts simultaneously as well as your ?contacts, calendar events ?and sub-folders. ?
    Emoze provides a complete secure experience, enabling you, among other things, to remotely ?locate, lock, and wipe ?the data on the device if lost or stolen.?
    The application is available free of charge.
    [Broken Link Removed]

  18. hoard
    October 9, 2012 at 1:35 am

    what is the difference in functionality for EAS on android non-hotmail-app between the "m" and "snt-m" subdomains?

    • Chris Hoffman
      October 21, 2012 at 9:08 pm

      I actually have no idea, all i know is this method works.

  19. suks
    September 2, 2012 at 11:22 am


  20. rama moorthy
    September 2, 2012 at 10:45 am

    Waiting for it .. and now got .. previously used browser to log in!.

  21. Felix . De Jesus
    September 1, 2012 at 2:52 am

    In my case don't work. "Can't Connect to the Server". I have my e-mail and password right, and I don't have any idea of why isn't working.

    • carobnica
      September 8, 2012 at 12:49 am

      I have same problem-can't connect to server" problem-out of the blue for no reason. My transformer prime tablet set up & worked with the built in email at first. A month or 2 later stopped working & haven't been able to fix it since. It's REALLY annoying! Used to work so update did this? can't even repair or reinstall this..all other issues I ever had I fixed, except this one :(

  22. João Roriz
    August 31, 2012 at 5:11 pm

    Acho mais fácil direcionar seus emails para o gmail...

  23. Michael Kuo
    August 30, 2012 at 11:01 pm

    Thanks for the info on setting up hotmail with the built-in email app. The Hotmail app is too buggy for my taste (shuts down, not FCs, when switching to different folders... and also the problems mentioned above).

    It's great to be able to use the built-in one for aesthetic consistency :)

  24. Ashok Sundar
    August 30, 2012 at 11:31 am

    Nice informative, like to give a try....

  25. Vampie C.
    August 30, 2012 at 8:48 am

    THis is cool.

    I recently installed the native app from hotmail.

    But it's better to use the built in app.

    Thanks for the tutorial :-)

  26. Luca
    August 28, 2012 at 10:44 pm

    No need for an app. Just surf gmail in the browser, settings, "Accounts and Import", in the section "Send mail as:" click "Add another email address you own" and follow the wizard. you will be able to receive emails from / send emails with the addresses you specified. You can add up to 6 different addresses. Depending on how many emails you receive, I suggest to set up also filters and labels.

    • Tug Ricks
      August 29, 2012 at 1:47 am

      Thanks! Ever heard the song by Suzanne Vega? Ah???

      • Quebec Twosix
        August 29, 2012 at 6:39 am

        Ahhhh,Suzanne Vega, the Queen of the MP3 ...

    • Quebec Twosix
      August 29, 2012 at 6:39 am

      You can also use the default mail app installed in ICS & JellyBean, following the process of adding a new account ...

      Don't forget
      POP3 -
      IMAP -
      AES -

      Hopefully this helps


      • Chris Hoffman
        September 25, 2012 at 1:28 am

        Does Hotmail actually support IMAP? From what I understand, it doesn't.

    • Chris Hoffman
      September 25, 2012 at 1:28 am

      That works, if you'd like to connect your account to Gmail

  27. Arthur
    August 28, 2012 at 5:17 pm

    In answer to the questions,

    Firstly I have not heard of either Hotmail, or Outlook.Com wiping any phones. If the telephone connects to a corporate Exchange server, then I would expect the ability for a corporate admin to wipe the phone should it have been lost or stolen. This functionality is nothing new and was originally introduced for Exchange 2007, as an improvement to security. Plus it also stops the loss of corporate data - Sarbains Oxley ect.

    If you have migrated your Hotmail account to Outlook.Com, then your original account will have been migrated as an alias, which means that your e-mail is delivered to your Outlook inbox, but then moved into the alias folder. It would appear that in order to read your mail you have two options.
    1. Scroll down to the folder, and read your mail or
    2. Log-into Outlook.Com using a web browser, and
    * click on the options button (cog in the top right corner) clicking on "more mail settings".
    * Under "Customize Outlook" click "Rules for sorting new messages"
    * Here you will see the rules that have been applied automatically to your e-mail account. If you wish to read all your mail in a single inbox then select the rule that moves messages into the alias-inbox and click delete.
    **Please note, that this will deliver your mail to the Outlook inbox, and you will then need to move your mail manually to the alias.

    As my partner has established several "alias accounts" she chooses to select the given folder.

    If you are using Outlook to read then you also need to be aware that by default it uses Exchange ActiveSync (AES) and that the server is "" or "" - I have also seen "" used.

    Currently you are also able to read your mail using POP3, and IMAP using the following

    A word to the wise, if you want to alter/modify your Outlook.Com account details, and have the MS Office Outlook e-mail client open you need to close this before you log-in using the web app; otherwise you will not be able to change certain elements of the account details (namely rules ect)

    Hopefully this helps


    • Xavier
      September 1, 2012 at 1:50 pm

      Regarding aliases:
      I'm using the native email client in ICS and have yet to figure out a way to send messages using a Hotmail alias in the From field. Any suggestions?

      (This is possible in Windows Live on the desktop by adding email accounts with dummy incoming server settings and the usual Hotmail outgoing server settings)

  28. Fritz
    August 28, 2012 at 5:07 pm

    I'm adding it to the android side of my Nook Color; I already have apps for gmail and yahoo mail, might as well complete the trilogy. Don't see it replacing gmail for everyday use, though.

    • Quebec Twosix
      August 29, 2012 at 6:40 am

      You can use the default mail app built into ICS & JellyBean

  29. Maddie
    August 28, 2012 at 1:39 pm

    Great! This worked for my main account perfectly! Thanks. But what about the alias account I have set up through my new outlook username?

    • Quebec Twosix
      August 29, 2012 at 6:41 am

      Maddie, I've posted something below that may help answer your question ... If you need more information please give me a shout ..

  30. KWF
    August 28, 2012 at 1:12 pm

    Unfortunately, using the Hotmail app I am unable to edit/add anything for a Hotmail contact besides their name. Can't enter/edit an email address, phone number or address. Besides that huge oversight, the email side of the app works great.

    • 96XJ
      August 28, 2012 at 1:46 pm

      The hotmail app's lack of editing contacts led me back to Gmail as my master email for my phone. Last night I setup my address using the corporate route and I was able to edit my contacts just like my Gmail contacts.

      • KWF
        August 28, 2012 at 6:02 pm

        Awesome. Thanks, I will give it a try as well.

      • Chris Hoffman
        September 25, 2012 at 1:27 am

        Too bad -- if they're going to have a dedicated app, they should make it solid and not half-baked.

  31. lance burn
    August 28, 2012 at 11:40 am

    I just use the email that come with the phone.

  32. venkatp16
    August 28, 2012 at 11:05 am

    Good article with necessary info.. thankx

  33. Ron Morrow
    August 28, 2012 at 8:32 am

    people still use hotmail?!

    • Tug Ricks
      August 28, 2012 at 10:18 am

      Have you tried the new Outlook?

      • Chris Hoffman
        September 25, 2012 at 1:26 am

        The new actually has a really nice, clean interface, although I'm still a Gmail user.

  34. Tug Ricks
    August 28, 2012 at 4:20 am

    I've tried it with K-9 and it wasn't too awful. I'll have to try the Corporate route though, as it wasn't syncing perfectly. Thanks!

    • Yona
      January 7, 2013 at 9:01 pm

      Hi Tug, Could please share the settings you used in K9?


    August 28, 2012 at 3:59 am

    good one

  36. Frederick Doe
    August 28, 2012 at 1:21 am

    I've read stories about people's personal phones being erased due to them logging into Exchange servers. Apparently Exchange systems give the system admin the ability to wipe phones connected to them. Does this apply in this situation? Could Outlook wipe my phone (either maliciously or unintentionally)?

    • Outre Fulsome
      September 1, 2012 at 8:00 pm

      Common sense then tells you to NOT use a personal phone to connect to a business Exchange Server. If you boss, etc., wants you to collect email THAT badly then they can email YOU at an address you choose on servers you choose.

      If that's not an option, then THEY can supply the phone for the duration of the job or contract.

      NEVER use your own money to supply a job unless it's a contract job and it's covered in the contract as well as statements regarding behavior of both parties AND penalties for failure to perform/supply and other violations of said contracts.

      Contracts protect BOTH parties, but, in the case of corporate contracts (don't care if it's a little dress shop, if they're incorporated it's corporate), they protect more so the one performing the work.

    • Chris Hoffman
      September 25, 2012 at 1:26 am

      I don't know, that's a good question -- as far as I know it isn't a concern, although I haven't looked into it. I doubt that Microsoft's is going to use those capabilities, though, even if it has it.

      Still, if you use the Hotmail app, it shouldn't be a concern.