Well, for one, you could still be called the IT guy despite being a woman. Aside from that, tech support crew hardly get the recognition they deserve. They’re usually working behind the scenes, making sure that the company runs perfectly. Accidents happen, computers crash — that’s pretty common. Most of the time, tech support will bear the brunt of the calamity, even though it’s not their fault. Here’s a tip: before even thinking of calling tech support, here’s a trick that will fix 99% of all computer problems: try turning it off and on again.
If that doesn’t work, then sure, call tech support. But be nice — there are five little things you can do to get your IT support department to help you much faster.
Do you have any experience in tech support? How did it work out for you?