Why You Should Give Amazon Prime Music a Second Chance

Joel Lee 17-02-2016

Music streaming is all the rage these days. With Spotify, for example, you get a lot of value as a free user Everything You Need to Know About the New Spotify Spotify is no longer just a music streaming service. At an event in New York, Spotify launched a bunch of new features, including video streaming, in a bid to become an entertainment hub for users. Read More , but if you upgrade to a paid account, you get a ton of advanced functionality Spotify Music Streaming: The Unofficial Guide Spotify is the biggest music streaming service around. If you're not sure how to use it, this guide will walk you through the service, as well as offer some crucial top tips. Read More  too. But there’s one service that tends to get left out when music streaming is discussed: Amazon Prime Music.


It launched in 2014 to a lackluster reception, mainly because it lacked some of the awesome features in all the other streaming services out there. However, if you’ve never actually given Prime Music a try, there are several compelling reasons why you should at least consider it.

So let’s take a look. Maybe you’ll be reassured that your current music streaming service of choice really is the right service for you — or maybe you’ll realize the exact opposite. Either way, Prime Music deserves much more credit than it’s currently getting! Read on to find out why.

1. The Subscription Is Really Cheap

There’s only one way to get Prime Music, and that’s through an Amazon Prime subscription, which, in the U.S., will set you back $99 for the entire year. On a per-month basis, that’s the equivalent of an $8.25 subscription, which is insanely cheap compared to its competitors.

In fact, its three main adversaries — Spotify, Apple Music, and Google Play Music All Access — all have the same price at $10-per-month. No matter which alternative you choose, Prime Music will always be the cheapest option. It’s the difference between $99 every year or $120 every year, which is a small but not insignificant expense How to Slash Your Household Expenses in 7 Easy Steps Tired of seeing all of your income go towards bills and expenses? You aren't alone. We show you some of the best ways to slash your household expenses. Read More .



If you’re a student, you can save even further with Amazon Prime Student, which comes with a six-month free trial and a 50 percent discount when the trial ends. Meanwhile, Spotify and Google Play Music have one-month free trials and Apple Music has a three-month free trial. Of the three, only Spotify has a special student discount.

The real kicker here is that nearly half of U.S. households already have Amazon Prime. That means, for all intents and purposes, Prime Music is completely free if you’re already a Prime member. This could be the difference between spending $99 per year for Prime Music or $99 + $120 per year for Prime and another music streaming service.

2. It Has a Lot of Great Features

Prime Music was the last big player to join the game, so the developers had ample time to “steal” and implement all of the features that make services like Spotify, Apple Music, and Google Play Music as useful as they are.

But before we dive into that, let’s check out the different interfaces. As of now, Prime Music is accessible through a Web player, a desktop player, and mobile apps on both Android and iOS.



Coming from Spotify, as I personally did, Prime Music’s Web player definitely feels… different. Its design is more minimal and straightforward than other Web players, and that makes it slightly boring at first glance, but it’s very practical and it works well. That’s ultimately what matters, right?

As I use it more, I find myself liking the Prime Music aesthetic more. It’s surprisingly easy to navigate, and no matter what you want to do, it’s never more than a few clicks away. The same can’t be said for most other Web players.



Like the Web player, Prime Music’s desktop player is really good when it comes to usability. In some ways, it feels like a mobile app that was properly adapted for desktop use — simplistic, tab-driven, and lots of breathing room. Navigation is easy, nothing is overly cluttered, and it even has a soft dark theme that’s pleasant to the eyes.

I tend to prefer Web players for music, but in this case, I’m leaning towards the desktop player because it has better performance. The difference may not be noticeable on a brand new computer with strong specs, but even on a run-of-the-mill laptop like mine, Prime Music is smooth, responsive, and lovely.


I have nothing bad to say about the mobile app for Prime Music. It’s fast, clean, and intuitive enough to navigate without any frustration. And what really impresses me is the 13 MB app size, which is tiny compared to the usual sizes of music player mobile apps.


As for the service itself, Prime Music maintains a collection of roughly 1 million songs that you can stream on demand. This falls short of the industry average of 15 million songs, and way short of the 30 million songs available on services like Spotify and Tidal. But even so, it’s not as bad as it seems.

For example, Spotify and Tidal are available in most countries in the Americas, Western Europe, and Oceania, which means a lot of their songs are foreign to U.S. audiences. Meanwhile, Prime Music is mostly aimed at U.S. audiences, so it doesn’t feature much foreign music. The selection is small, nobody can deny that, but it’s mostly relevant.


You can organize Prime Music songs into your own playlists, or you can listen to the hundreds of expert-curated Prime Playlists designed around moods and activities like Relaxation, Travel, Study & Reading, Party, Energetic, and more.

Offline playback — the ability to download songs to your mobile device and listen even when you aren’t connected to the Internet — is one of the most-loved features to appear in the last five years, so it’s good to know that Prime Music has it too. (Due to digital rights management What Is DRM & Why Does It Exist If It's So Evil? [MakeUseOf Explains] Digital Rights Management is the latest evolution of copy protection. It’s the biggest cause of user frustration today, but is it justified? Is DRM a necessary evil in this digital age, or is the model... Read More , downloaded songs can only be accessed with the Prime Music app.)

And then there are Prime Stations, which are online radio stations with no advertisements and unlimited skips for your convenience. The more you listen and rate songs, the more personalized these stations will become for you, which might seem familiar if you’ve ever used a service like Pandora.


As for audio quality, songs may be delivered to you at bit-rates between 48 Kbps and 320 Kbps, which is potentially higher than the average standard of 256 Kbps. In every Prime Music player, you can choose between four settings:

  • Low: Lowest bit-rate but uses the least bandwidth.
  • Medium: Balanced between bit-rate and bandwidth usage.
  • High: Highest bit-rate but uses the most bandwidth.
  • Auto: Changes depending on your network quality.

So as you can see, despite Prime Music’s smaller selection of songs, it holds up well when all other features are taken into consideration. If you can get over the relatively limited selection, Prime Music is actually pretty darn good.

3. You Can Buy Songs or Add Your Own

One of the big weaknesses of most music streaming services is that if a song is missing from their selections, you’re pretty much out of luck as a listener. We all felt this on Spotify when Taylor Swift withheld her latest album Why Taylor Swift Is Wrong About Spotify In the past week Taylor Swift has pulled her music from Spotify, inspired countless song-pun laden headlines and reignited the debate about streaming music services. Read More and when Adele followed in her footsteps Why Adele Is Wrong to Stop You Streaming Her New Album Adele is refusing to let services such as Spotify and Apple Music stream her new album 25. Which is a boneheaded decision that's bad for her, her fans, and her record label. Read More , but it could happen anywhere else too.

Prime Music offers an easy solution: if a song or album is missing and you have a copy, just upload to your account.


Prime Music is built on top of Amazon Music, formerly known as Amazon MP3, which was an online music locker (basically a cloud where you could store your own MP3s). This integration makes perfect sense because now you can use one app to stream both Prime Music and your own library of music.

And because music files are uploaded to Amazon, your music stays synchronized across all of your Prime Music apps, including the Web player, desktop player, and mobile apps. How many music files can you upload? Only 250 songs, but that limit can expand to 250,000 songs for just $25 per year.


Or you can just buy songs and albums straight from Amazon. These get added to your Prime Music account and do not count towards your upload limit. Since Prime Music is “free” for most people (those who already have Amazon Prime), this actually isn’t all that unreasonable.

And yes, as you can see above, you can shop for music right from within whichever player you’re using, including the mobile apps.

4. You Get More Than Just Music

Prime Music is “the only music streaming service with free two-day shipping”, a statement that seems weird and funny at first, but if you think about it, it really proves why everyone should at least consider giving it a try — Amazon Prime is incredible value 10 Awesome Amazon Prime Benefits You've Probably Overlooked Free two-day shipping is just the beginning. Here are some notable Amazon Prime subscription benefits you may not know about. Read More .

If you already have an Amazon Prime account, you already have access to everything below. But if you have always avoided Prime Music because you didn’t think it was worth the price, consider all of these extra benefits that you get along with your subscription:

Some of these benefits may not be available if you’re using an Amazon Prime Student account. Nevertheless, it’s mind-boggling how much you actually get in addition to Prime Music, and all for a price that’s less than music-only alternatives.

Prime Music: It’s Better Than You Think

We understand that Prime Music isn’t the right choice for everyone. However, we are convinced that Prime Music is a fantastic option for a lot of people, even some who consider themselves to be die-hard fans of other, similar services.

Anyone who has Amazon Prime should check out Prime Music right away, and anyone who doesn’t have it should sign up for the free trial. The only real downside is the smaller music selection, but if you can live with that, the lower price tag and the extra benefits are strong reasons to switch.

If this post has done nothing more than solidify your love for Spotify, Apple Music, or even Tidal, no problem! Just be sure that you aren’t using Spotify wrong and that you maximize your enjoyment with these Spotify tips and tricks.

For more on Amazon Prime, here’s how you can get some of the best Amazon Prime Day deals How to Get the Best Amazon Prime Day Deals Prime Day is Amazon's biggest sale of the year! Here's how to get the best deals on Amazon Prime Day and not get ripped off. Read More .

Image Credits: Amazon Logo by rvlsoft via Shutterstock

Related topics: Amazon, Amazon Prime, Apple Music, Spotify.

Affiliate Disclosure: By buying the products we recommend, you help keep the site alive. Read more.

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  1. Victoria M Pennington
    July 31, 2018 at 2:45 am

    When playing music on my LG phone i just pause it to stop it!! And the same for Fire tablet. Im not really sure exactly HOW TO STOP THE APP FROM CONTINUING TO PLAY IN BACKGROUND!
    Today i was playing music on my Fire stick. When i wanted to close the app and stop music...i couldnt find a way to pause it. So i went into apps in settings and " force stoped can you help me please?

  2. Granny Ganja
    February 21, 2018 at 12:37 am

    I have prime so I would like to use this to play music in the car, but the interface is chaotic and frustrating. After following playlists, where do they go? They aren't in my music, or under my playlists. I have to scroll and search, search and scroll. I can't do that while I'm driving. Maybe I'm not doing it right, but in my opinion, it should be easy and intuitive, not require a learning curve.

  3. Rick W
    September 7, 2017 at 9:18 am

    except it does not work with roku or sony tvs

    • Crawford
      January 27, 2018 at 2:36 am

      I have an app on my Roku for Amazon Music. Works fine.

  4. Martin
    July 6, 2017 at 1:50 pm

    Amazon Prime Music in high resolution? That would be great!

  5. Mike
    March 28, 2017 at 12:49 am

    When I listen to Amazon Prime Music it is like listening restaurant band. Many items are not original. I is like listening to Michael Jackson performed by "GLEE". Other words the right songs are performed by sound-alike performers. To substitute the lock of "title" life performance is used, which could be totally different and interrupted by public. All this is nicely packaged to make you believe you are listening to the "good stuff".

    • Armando
      April 27, 2017 at 9:26 am

      I have no idea what you are talking about. I use Amazon Prime Music all the time and have detected none of the things you mentioned.

  6. Jennifer B.
    March 18, 2017 at 3:56 am

    Am I using Amazon Prime's iOS app wrong? I'd prefer only to use it to stream & download Prime music I don't own (and use the iTunes app for the ? I do own and organize in iTunes). But in the Amazon Prime Music app, I see all my iTunes music in "My Music" (the offline stuff), like it's been imported automatically somehow. So the app takes up a lot of storage space on my phone and there's no way to delete except song by song. Am I doing something wrong?

    • Alan
      August 1, 2017 at 2:18 am

      This may not help fully, but I get the same issue, and I decided to remove by Genre since that is the least amount of items to do. If you have say 75% of your songs in Classic Rock or Pop or something else, you just list by Genre and delete that Genre. Ok, it's clunky but saves time. There used to be a remove all somewhere I thought.

  7. Fingers
    February 14, 2017 at 2:51 pm

    I got Amazon Prime Unlimited, ended up with 3 months free and then 7.99 after, got it at Christmas and gotta say, it is great, I own ALOT of music but not new stuff. This service gives me access to everything new out there. No it is not like my 1500 turntable or my 1300 dollar dac cd player but I use my dac to cross computer over to my stereo system and sound quality is decent,
    I will have this forever. At night on my porch I tell Alexa to play music, anything I ask for she plays. It is the greatest thing for this old man ever created. The music you get with prime isn't all that but unlimited is. If I drove I could use it in my car too but I am a homebody. I also have a sirius subscription. Music is my life. 700 records, 900 cd's, 15,000 mp3's but I still like this. If I don't buy a new album I still can listen here. Just got done listening to David Crosby's new album, Cros, and yep, I listened to it then still bought it.

  8. TwoCables
    January 24, 2017 at 7:19 am

    I finally tried Amazon Prime Music after having an Amazon Prime account since October 2016. I've never used a streaming service of any kind before; I've always just played my CDs, but I wanted to see what it's like.

    I searched for something that's included with Prime that I already own on CD so that I could accurately judge the audio quality and I actually found something that I know has excellent sound quality. I clicked on the album, changed my audio quality to "High" and began listening.

    The verdict? Hmm. Well, it's acceptable, but I can definitely tell it's not my CD.

    Of course, the first suspect is a slow internet connection. My internet connection speed is always about 118 Mbps according to SpeedTest.net (I'm provisioned for 100 Mbps). Even so, the audio quality just didn't have as much depth and audio beauty as my CD does. I wouldn't have called the audio quality "High", as my setting on Amazon Prime Music would indicate. It truly sounded like a compressed audio file to my ears, like a 128k MP3. There wasn't as much separation or distinction between all of the frequencies. The lows didn't go as deep as they do on my CD, the mids were a hair too strong, and the highs were a bit compressed as well. The sound stage was also compressed. It was just slightly dull in comparison. I did an A/B comparison well over a dozen times, and each time the CD sounded *and felt* much better. The sound quality from my CD gave me a noticeably stronger natural desire to move and dance.

    The difference reminds me of like a very colorful image that's a little bit washed out and a little bit dull (lacking contrast and whatnot) vs. the same colorful image with full and vivid super clear true-to-life color where all the colors are beautiful and vibrant and there's tons of depth and clarity. Guess which one is analogous to Amazon Prime Music and which one is analogous to the CD. Sure, on its own without anything to compare it to, the first image is quite acceptable and you might not even notice it's a bit washed out and dull and lacking a little bit of contrast and depth. Compare it to the lossless image though, and you can see it immediately.

    For those curious about my setup, I don't have the best computer audio system, but it's decent:

    My sound card is the X-Fi Titanium HD.

    My speaker system is the *original* Klipsch ProMedia 2.1 with very high-end Monster cables for my satellite speaker cables. I have this system connected to my sound card with high-end RCA cables.

    For those of you who have any X-Fi sound card, you'll understand all this: when I play a CD, I switch to Audio Creation Mode with Bit-Matched Playback enabled and the Master Sampling Rate to 44.1 kHz.

    My preferred media player is Winamp. I use the Maiko WASAPI Exclusive plug-in enabled and I have that carefully configured as well. I even use Winamp's Graphic Equalizer (using Constant-Q EQ with ISO Standard frequency bands).

    When I played Amazon Prime Video, I had to disable Bit-Matched Playback so that I could use Audio Creation Mode's built-in Graphic EQ so that I could have more clarity. I tried Entertainment Mode at first, but it was awful. Passable, but awful. Audio Creation Mode was much better. I reached my verdict using Audio Creation Mode doing absolutely everything I could to get the closest audio quality to my CD possible - but it wasn't possible. Even so, I think for casual listening with the music in the background, Amazon Prime Music is quite acceptable. I would never use it for just sitting and listening to my music though. I'd be distracted by the lower audio quality.

    For the Average Joe who only cares about being able to hear the music and doesn't care about it being of the utmost highest quality, Amazon Prime Music is actually quite good. I can say this with confidence because I have to admit that it took about 2-3 back-and-forth comparisons for me to truly hear the difference between my CD and Amazon Prime Music. Of course, they need to have a much larger selection, but still.

    When I listen to my music though, I naturally take enjoyment from the audio quality as well as the music itself (I can't avoid it). When the audio quality is lacking, so is my enjoyment. For that reason, I probably won't ever really use Amazon Prime Music for any reason. Besides, I don't have any need for an audio streaming service of any kind.

    Even so, I hope one day Amazon will be able to offer lossless audio as a streaming option for those who have the bandwidth for it. Perhaps by then, everyone will have the bandwidth for it, even on a phone.

    • Victor Seafog
      March 9, 2018 at 2:24 am

      "Of course, the first suspect is a slow internet connection. My internet connection speed is always about 118 Mbps according to SpeedTest.net (I'm provisioned for 100 Mbps). "

      Are you kidding? 100 Mbps is NOT slow! Wow, incredible. Where in the world do you think 100 Mbps is slow? Because its not in the majority of the United States where the majority don't even have 15 mbps. Not to mention a great many in the population don't even see 3 -5 mbps down.

      You can stream most anything at 10 -15 mbps solo (might not be hd vid), the more users you have the faster speed you need. If you can't stream quality music at 100 mbps something is very very wrong and its not your slow internet connection.

      • TwoCables
        March 10, 2018 at 6:11 am

        That's not what I tried to say (come on, I'm not stupid). Perhaps I should have worded it better. Here's how I probably should have worded it:

        "Of course, the first suspect is a slow internet connection, but that's definitely not the case for me because my internet connection speed is always about 118 Mbps according to SpeedTest.net (I'm provisioned for 100 Mbps). "

        So all I was saying was that the audio quality is excellent for casual listening (to my surprise), but I can personally tell that it's streaming over the internet because it definitely sounds much like 128k MP3s - but those are good enough for casual listening. So, I was trying to set up the expectation for people new to to this that they should expect it to sound very good but it's definitely not CD quality. When I tried to say that, the first response that I anticipated was "maybe your internet connection is slow", so I decided to get rid of that possibility since the only issue here is that I listen to music way too closely. When I'm just listening casually, there's no way I'll ever be able to tell it's not a CD or even vinyl.

        I hope this clears up what I was really trying to say.

  9. Music Fan
    December 10, 2016 at 10:01 pm

    I love Amazon Prime music. I tried Pandora, I Heart and Apple music before discovering this. I knew about it but never used it. It automatically transferred all of the music from My ITunes account, and I like the auto playlists, the music recommendations are usually spot-on. The offline feature is awesome for listening in the car over Bluetooth to save my cell phone data and I currently have about 8 hours of music available, I have access to WiFi at work. For me, Prime video and Prime music make the cost of a membership worthwhile, Amazon kept making improvements until they got it right.

  10. Steve
    November 22, 2016 at 7:34 pm

    The lack of gapless play back with Amazon is a big draw back...try listening to Pink Floyd's The Wall, any live concert album or a piece of classical music. The pauses between each track will get very annoying very fast in some cases making the work unlistenable.

    Amazon needs to address this if they really want to compete.

    • Eric
      December 31, 2016 at 5:12 pm

      100% agree on this. Lack of gapless playback is an absolute deal stopper for me. I did submit an inquiry to their customer support about it, I'll see what they say. It's a shame as I really like the android player's interface better than Google Play which is terrible, and since the Echo doesn't interface with Google Play I'm missing out on some nice functionality. If Amazon enables gapless I'd likely switch in a heartbeat.

      • Kek
        July 26, 2017 at 11:55 am

        Really, that's sort of a realllly dumb reason.

  11. Francis Opoku
    November 15, 2016 at 1:34 pm

    these are my thoughts on amazon prime music:-
    1.0 amazon prime music android app does not automatically download music in your playlist like spotify & google music
    2.0 switching between online and offline contents is a drag
    3.0 music sometimes does not resume after i get a call on my phone
    4.0 there is no offline feature on the desktop app. I wonder why this is so
    5.0 i think prime musics 1 million songs is really pathetic. amazon has been in this business for a while. they should at least be around the 30 million mark by now

    • Kek
      July 26, 2017 at 11:55 am

      If you want more songs get amazon music mate.

  12. Mark O
    November 9, 2016 at 11:41 am

    I have been using Spotify Prime for a number of years now, and decided to take a look at Amazon Prime music. I found that Amazon Prime wanted me to pay for albums to listen to that are free to listen to on Spotify. Is this just another way for Amazon to make money out of you, the same with Amazon Fire TV entice you in then hit you with more money requests.

  13. Dan
    October 22, 2016 at 7:52 pm

    I've been listening to Amazon Prime for. Few months and found it fine, although the site is not as user friendly as Pandora. Having said that, today they have taken an album away which I had in "my music" which is a total deal breaker. The notice read: "we are sorry this albums m is no longer available on prime music"
    Very disappointing and totally unacceptable, I'm moving on

  14. Magoo
    October 17, 2016 at 3:45 pm

    I use Amazon Music Daily at work and at home and have done so for several years now. I love the service, have purchased and compiled an extensive library, and love/use the prime stations a lot. I do a lot of business on Amazon so am a Prime member for shipping cost primarily but the Prime Music and Video are icing on an already very delicious cake.

    So when I got the notice to download the "new and improved" version of the Amazon Music
    App., I did so without hesitation on my PC and my Android phone. Phone App works great as always. On my PC however is a different and disappointing story. It takes F-O-R=E-V-E-R to load, I'm talking 5 minute or so (yes, I actually timed it). I could see this if it were just after I had downloaded the update and it was the initial boot up, but this happens every time. And, yes I do shut it down when I leave work so I can listen to Prime in my car or at home, thanks to the silly 1 listening point at a time policy.

    If somebody can give me a solution to this problem, I would love to hear it because it is ruining the 5+ star rating I would have given Amazon a few weeks ago.

  15. Gus Guy
    October 12, 2016 at 12:36 pm

    I previously was able to listen to stations with my prime membership. I cannot do that now because of your new upcharge program. Thank god I didnt cancel my serius account. I am going to expand my service with them. I would pay 10 times more than it is worth just to **** Amazon. As soon as another company offers discount delivery I am done with them . Their tablets are horrible anyway, my kids wont use them, your phone was a rip off, my daughter hates it(i would never use it). We have 3 other services for video, you cant compete with Netflix, not even Hulu. The only thing of value i get from them is discounted delivery. Which Walmart is already giving for free. last time i checked its actually UPS that does the delivery, I like them. That is the way the market is going. So what are they going to be left with? delivering groceries, how stupid is that. Nobody wants that.

    • Kek
      July 26, 2017 at 11:57 am

      We get it. Move on.

  16. me
    October 2, 2016 at 12:25 am

    Just went looking for an alternative to iTunes (it is all messed up on my computer and I can't fix it), and remembered Prime, which I'm already a member of. I absolutely love the player - so much easier to use than iTunes. The player also incorporates music already located on my computer from my iTunes downloads as a single library, so it's seamless. And hey, I can just add a song to my library, and make playlists, and there it is to listen to by streaming for free? Can't beat that.

    Thanks for the list of other Prime benefits. Might as well check them out too.

  17. Mork74
    September 27, 2016 at 3:35 pm

    Drm issues uploading my own music?

    • Joel Lee
      September 29, 2016 at 1:35 am

      Hi Mork74. I did some searching and it appears that DRM-protected music CANNOT be uploaded to or imported into your Amazon Music library. Sorry!

  18. Tara M
    September 13, 2016 at 12:50 am

    I'm an Amazon Prime subscriber and also have an I-Tunes account. I've been away from Amazon music for a while and used the newly designed service today. I like the variety of stations and playlists and that it lets you have as many skips as you want, although I listened all afternoon and liked almost every song on the 80s music station. Best of all it's ad-free and for me worth the price of a Prime subscription. When I purchase albums I almost always buy from Amazon because their prices are usually less than iTunes and the music loads to my iTunes account as well as my Amazon account. I tried the Apple music service but never subscribed and don't like it as well as Amazon. It's great to have access to both apps but I see myself using Amazon more than iTunes.

    • Joel Lee
      September 14, 2016 at 3:44 am

      Nice to hear of your good experiences with Amazon Music. And the fact that your Amazon-bought music loads into iTunes is awesome. Thanks for sharing, Tara!

  19. Larry
    August 23, 2016 at 3:50 pm

    I currently have Amazon Prime and Apple music. I find myself listening to Amazon more, and the only thing I can point to is: more user friendly and more intuitive than Apple music. And despite 'only' 1 million songs, to Apples 30 million, I do not get the feeling I'm missing out. The only reason I've continued with Apple music, is that it works so seamlessly with my 4th gen. Apple TV. If not for that, I'd probably pull the plug. Coupled with all the other features in PRIME, Prime music is a steal!

    • Joel Lee
      August 29, 2016 at 9:09 pm

      I agree with you on the issue of selection size, Larry, and Prime Music is definitely a steal if you're already subbed for two-day free shipping anyway!

  20. rex
    August 22, 2016 at 7:02 pm

    Was really excited until I got a message saying "You can only stream from one device at a time"....which means this is useless for families unless I buy a prime account for each family member, at which point it's not worth it. Fail.

    • Joel Lee
      August 29, 2016 at 9:08 pm

      Ah, yeah, that's definitely a bummer. I don't blame you if that's a deal-breaker.

      • Cheryl
        October 20, 2016 at 11:45 am

        The family plan lets you play on 6 different devices simultaneously.

      • Cheryl
        October 20, 2016 at 11:46 am

        The family plan lets you play simultaneously on up to 6 devices

  21. Robert
    August 8, 2016 at 7:16 pm

    I wanted to try this, but my favorite artist is Independent with no physical release, and Amazon doesn't have any of his music. #ChanceTheRapper

    • Joel Lee
      August 19, 2016 at 7:29 pm

      Ah, yeah, Amazon does come up short in cases like that.

  22. Tom H
    August 2, 2016 at 9:55 pm

    I enjoy Prime Music daily. I especially like the option to download onto you device for offline situations. On the beach this has saved me many times. I do have a question though. Does anyone know if you can play multiple stations at once? Having the ability to add variety would be awesome, especially when entertaining.

    • Joel Lee
      August 19, 2016 at 7:29 pm

      Yeah, the Offline Playback feature is superb. Unfortunately I don't think you can play multiple stations at once, though that would be a fantastic feature. Same for mixing up playlists.

  23. Steven Hufsteter
    July 26, 2016 at 12:56 pm

    I'm a Prime member but I can't get the music streaming to work. It wants my credit card info which it should already have from my membership but when I fill out the fields it insists my info is wrong. Can't find any user help in Amazon , just useless FAQs.

    • Joel Lee
      July 26, 2016 at 4:19 pm

      That's really weird. This might be a silly question but are you sure you're logging into Prime Music with the right Amazon account? Also, are you sure your Prime benefits aren't being "shared to you" through a household account? AFAIK Prime Music can't be shared that way.

    • Steven W. Gilbert
      July 26, 2016 at 7:30 pm

      I'm having EXACTLY the same experience. Seems to be some confusion about whether I'm REQUIRED to use Prime Music via an Amazon Prime UK account. Makes me suspicious when asking for credit card info that would duplicate what I use in my regular Amazon one-click settings, Amazon prime activities, etc.

    • Cheryl
      August 12, 2016 at 8:58 pm

      I"m having this problem also - did you find any answers?

  24. Elena
    July 16, 2016 at 2:28 pm

    I used to like it but now that there's no way to select an individual album to listen to I'm finding it worthless. I want to pick something to listen too, not curated "stations". I have the radio for that.

    • Jeff
      July 19, 2016 at 4:32 am

      That options seems to be an option still. Just do a search and click the option where it says 'artist' instead of 'prime station'.

  25. Greg
    July 5, 2016 at 5:33 pm

    Prime Music will be the #1 reason I renew my Prime subscription later this year. Almost every album that I've considered purchasing over the past several months is available on Prime Music. Plus the ability to download those songs/albums to my iPhone and listen to without using data is great.

    • Joel Lee
      July 13, 2016 at 8:33 pm

      Great! Good to hear another story of a user who enjoys using Prime Music. Thanks for sharing, Greg. :)

  26. Anonymous
    July 2, 2016 at 12:16 pm

    Great article for all you naysayers that say just a million songs well those 1 million are the million that matter most in the USA its probably 99% of the time the music you would actually be looking for and listening to how many songs are really relevant to people less than 25,000 if that and how many of those 25,000 would you actually be listening to regularly 5,000 if that. Those 29,000,000 other songs on spotify are stuff you'll probably never listen to anyway amazon only pays for a million songs for a reason because those million are what really matter just try out amazon music I dare you to try not to find the music that you really want to listen to thats what made me cancel my spotify subscription why was I paying for both for the last year when in reality after really trying amazon music with the idea of could I make this permanent the truth was I really didnt feel like I was missing anything all that much important at all and like stated in the article for those rare moments (the 1% of the time i was talking about) you can always upload the rest that matter problem solved. I'm a cord cutter amazon and netflix are mandatory for me and spotify use to be as well but no longer amazon is more than enough for me and probably would be for you to if your the standard 99% of people that matter most

    • Joel Lee
      July 4, 2016 at 1:43 am

      Thanks Marshall. I know there are people out there who really want those extra songs that Amazon doesn't have, but it's good to hear that there are folks like you who are fine with what Amazon offers. Thanks for sharing! :)

      • Cheryl
        October 20, 2016 at 11:56 am

        I hand pick all the songs on my playlists either by searching by song title or artist. I rarely listen to premade playlists. Amazon now has more songs than sporting. I also have Pandora but will probably cancel. On Pandora, it doesn't play the song you want to hear..it instead suggests others you might like. No. I want to listen to the song I want not their suggestion. Finally, Amazon lets me do just that. And it works great with my echo.

    • Teresa
      February 17, 2018 at 6:07 am

      It would help to add punctuation to the above run-on sentence. ;)

  27. Mr. Luigi
    July 1, 2016 at 10:20 pm

    Nice article, but I really think you've underestimated the limitation of those missing 29,000,000 songs that differentiate Amazon from its main competitors-Spotify and Apple Music. If Amazon wants to be a viable competitor in the streaming music industry it is going to have to significantly increase the size of its streaming library. If it can do that without increasing the cost of a Prime membership...watch out Spotify and Apple Music!

    • Joel Lee
      July 4, 2016 at 1:42 am

      Maybe I underestimated it, but my experience is that most people tend to exaggerate it. Amazon does have less, but it still has a lot. If it's not enough, then yeah, that's a good reason to try one of the alternatives like Spotify. But if Amazon proves to be enough and you already have Prime, why pay twice? :)

      • Cheryl
        October 20, 2016 at 11:59 am

        It doesn't have less anymore. It just added trends of millions of songs

    • Cheryl
      October 20, 2016 at 11:58 am

      Amazon just increased its library to tens of millions songs.

      • Glenn
        November 3, 2016 at 3:40 pm

        To access the increased library. Prime members, an additional $7.99 per month or $9.99/mo for non-Prime members.

        I'm in Prime trial now. But don't plan on being a paid member. Too many audio and playback issues via the web player (Using latest Chrome version for Windows 7) and these issues were experienced in my last trial period and Amazon has not addressed them like audio dropouts, playback delays and high RAM usage when using the web player. I guess for me the dealbreaker is no Chromecast Audio support yet for Android App.

        I have not experienced these functionality issues in GPM, Pandora and Spotify. The latter being awesome for Android UI and Chromecast integration.

  28. Matt
    June 25, 2016 at 8:07 am

    I love the all inclusiveness that I get with Prime, what with owning a kindle and not wanting to pay for netflix or Spotify, but it's gotten annoying that when I try to recreate my Spotify playlists, a third to a half of the songs I have on Spotify aren't available on Prime. And the fact that one of this author's arguments for Prime Music is Ethnocentralism doesn't help his case in my book. Yes, the world largest music producer is the US, but it doesn't mean that "foreign music" isn't worthwhile.
    Most likely, I'll continue listening to free spotify at my desk (though the lack of ads on Prime is certainly nice :) ) and then download what songs I can find on Prime for when I'm on the road. If they could expand their selection, I would happily say goodbye to Spotify, but until then...

    • Joel Lee
      July 4, 2016 at 1:41 am

      That's true. I use Amazon Prime over Spotify on my phone (because I stopped paying for Spotify and lost offline playback) and the limited selection really becomes apparent when Spotify has something and Amazon doesn't.

    • Cheryl
      October 20, 2016 at 12:01 pm

      Prime music just increased its library too what they call tens of millions.

    June 24, 2016 at 5:22 pm

    I switched from Apple Music to Amazon Prime, since it was already included in my Prime membership. I was not unhappy with Apple Music, but I think Prime Music is just as good, in spite of the smaller selection. Well done Amazon!

    • Joel Lee
      July 4, 2016 at 1:40 am

      That's great to hear! Nice to know that there are some of us out there who are fine with what Amazon offers, even if it is more limited. Thanks for sharing, Kurt. :)

    • Cheryl
      October 20, 2016 at 12:06 pm

      I did the same. I was very unhappy with Apple music because it takes up so much space on the computer and constantly tries to change my browser and upload other programs. And songs in itune format are protected..I can't play them on my stanza mp3 player .

  30. Jen
    June 19, 2016 at 6:16 am

    I've been using Amazon Prime music for a couple of years now. Two things that no one talks about but people might want to know

    - There is a limit to registered devices and if you exceed that limit (old phones, computers still registered for family members) you have to remove the old devices and then wait 30 days to add new ones. Make sure you keep up with your registered device list!

    - You can't sort playlists - so if you want to make sure you don't have duplicates in your large playlist, you get to read through the list song by song in whatever order you added them. This is frustrating and seems like an easy fix, but as someone mentioned above, Amazon ignores their own forum. They had several posts on this and nothing but crickets from Amazon

    • Joel Lee
      June 24, 2016 at 1:36 am

      Ah, I didn't know about the device limit! That kinda sucks. For me it's just my desktop and my smartphone so I never ran into it. Yikes.

      As for the playlist issue, that's valid. The more I use Amazon Music, the more I realize that there are small usability problems like that all over the place. It's still a great app to use, but the rough edges peek through after a while.

      Thanks for sharing Jen.

  31. Dan
    June 18, 2016 at 7:38 pm

    I've really been warming up to my oft-neglected Amazon Music lately. The ability to upload stuff that isn't available for streaming on Spotify is the main attraction for me. The only thing that bugs me is that they seemingly still haven't figured out how to set up gapless playback.

    • Joel Lee
      June 24, 2016 at 1:34 am

      Cool! I'd say that's definitely the biggest difference between the two. If Spotify ever adds the ability to upload your own local files and manage them that way, then Amazon Music would probably die overnight. :P Thanks for sharing, Dan!

  32. amazon user
    June 11, 2016 at 3:04 pm

    I really want to like Amazon Cloud Player, but ...

    - slow and crashes frequently
    - frequently displays incorrect cover art (no way to fix)
    - shuffle function is "pandora-like" and plays the same 50 songs (out of my 12,000 that I uploaded) over and over.

    but worst of all - all of these issues have been noted on their help forum for several years and Amazon seems to have neither the interest or talent to fix them.

  33. Seth Fiddle
    June 4, 2016 at 1:42 pm

    Been trying to use Prime stations for my store but it seems like it plays the same songs over and over. Is there something I'm not doing? Mostly use top pop.

    • Joel Lee
      June 7, 2016 at 4:20 pm

      Hi Seth. Prime Stations start with a "default list" of songs based on the Station type and will play the same songs until you start giving Thumbs Up and Thumbs Down to songs. Thumbs Up tells the Station to play more songs like that one whereas Thumbs Down removes that songs from the list.

      Think of it like a dynamic playlist that adjusts based on your feedback of the songs on the list. Hope that helps.

      • NonbiaS
        July 17, 2016 at 5:41 pm

        In summary to echo what many are saying, when I try to duplicate my Spotify playlists, nearly half aren't available on Prime - and yes all American bands.. For instance my Bon Jobi collection..
        Prime will ger there one day.. Not now!

      • Flash
        November 30, 2016 at 7:38 pm

        No, Seth is right. I gave up on the Baroque station since even after heavy use and a lot of thumbs up& down, it was still playing almost entirely from the same dozen or so albums, largely the Four Seasons. (Which I had to give a thumbs down to, even though it's worth relistening to on occasion.) The Classical station seems to pick from a slightly less small selection, but is still unacceptably repetitious; e.g., it keeps suggesting the same Phillip Glass album, even though I've been careful not to give the thumbs up to any XXth century music. (No disrespect to Mr Glass; as modern composers go he's quite good, and my wife and I enjoyed one of his recent performances, but I'm trying to train the station to play traditional classical music, so far with no success.)

  34. nyctc7
    May 15, 2016 at 11:48 pm

    I wish it was available on Roku. Then I could stream it to my stereo system. As of now, the Roku Amazon music channel will only allow you to stream music you've purchased. Since I have a Prime membership I would love it of they added that to the Roku Amazon music channel.

  35. Alex Hansford
    May 11, 2016 at 4:04 pm

    There are two main reasons why I don't move to Amazon Prime Music:

    1. Streaming to my TV.
    I have Amazon Music apps on my smart TVs, but I can't choose a song on my mobile and send it to my TV.
    2. Upload limit of my music library. Remember it costs Amazon essentially nothing to store my music - paying once for Amazon Prime and again for extra storage is an absolute no-no.

    Also finding a way to stream to Chromecast would also open this up greatly - if Spotify can do it, why can't Amazon? (I don't care if they don't like Google - I do!)

  36. Bradley George
    April 30, 2016 at 6:55 pm

    Is there a way to import my Spotify playlists to Amazon Prime Music?

    • Joel Lee
      May 9, 2016 at 2:34 am

      Not that I know of, Bradley. Sorry. :( That WOULD be a really useful feature, though.

  37. Dave Romesburg
    April 17, 2016 at 5:36 pm

    Would certainly be great IF two (2) people could stream at the same time. I realize all of the benefits, however since there are only two of us in our household, our music tastes are completely different.

    • Joel Lee
      April 18, 2016 at 10:12 pm

      Good point, Dave. That's a legitimate flaw in Prime Music and a valid reason not to use it. Hopefully Amazon changes its tune soon but I'm not sure we'll see that happen. Which streaming services are you using instead?

      • Dave Romesburg
        April 19, 2016 at 1:03 pm

        Hi Joel, using Apple...

  38. Anonymous
    February 18, 2016 at 3:08 pm

    Amazon Prime Music is nice as a place where my hundreds of album purchases over the years can live, and as a Fire tablet user it's definitely convenient, but its streaming offerings are sorely lacking for the kind of music I enjoy and the user interfaces for interacting with it anyplace aside from my Kindle, including the standard Android app, are god-awful.

    Case in point: my cat walked across my tablet and now I have some god-awful band listed front-and-center as a Prime Recommendation. It won't go away. I see this listing (and a lot of presumably related dreck) every time I bring up Prime Music on my devices and occasionally when I sign in to Amazon. Amazon's customer support wasn't able to help me get rid of it. It's forever, just like genital warts.

    • Joel Lee
      February 25, 2016 at 2:51 am

      Haha, different strokes I guess, regarding the interface anyway. It's a shame Prime Music's selection is lacking, otherwise it could very well be #1. Is the interface really that bad? It has some quirks, but it's not terrrrrrible... at least for me.

  39. Rob Nightingale
    February 18, 2016 at 10:12 am

    I've been toying with the idea of abandoning Spotify and moving over to Prime Music, but I do listen to a lot of foreign music so it looks like that won't make sense. Maybe in a year or two they might have a better selection.

    • Joel Lee
      February 25, 2016 at 2:49 am

      Yeah, one would think that Amazon of all companies could muster up whatever it takes to get a bigger library... but yeah, Spotify sounds like it might be best for you right now. :(

  40. awraynor
    February 18, 2016 at 3:15 am

    The Amazon Desktop Player is a mess. Crashes every time I use it.

    • Joel Lee
      February 25, 2016 at 2:48 am

      Really? I've used it on both Windows and Mac and haven't had any issues with it yet. Sorry to hear, hopefully the latest version has fixed the error perhaps.

      • awraynor
        February 25, 2016 at 3:02 am

        I e-mailed them and CS said they would forward my concerns. As of yesterday crashes when it starts. It won't run long enough for me to pick individual tracks either.

  41. Dann Albright
    February 17, 2016 at 6:39 pm

    Really glad you posted this! I wasn't even really aware of Prime Music, even though I'm a Prime member. Might have to cancel my Spotify membership to save some money. I haven't explored the selection of albums very much yet, but it looks like there's at least a decent amount of what I listen to available. Hopefully they're adding albums quickly—but I also like how easy it is to upload my own music. Will give it a try for a week or so, and then I might have to ditch Spotify. That'd be great!

    • Joel Lee
      February 25, 2016 at 2:48 am

      No prob, Dann. I've been using it for a few weeks now and it doesn't seem like they add new songs very often, but then again, maybe they do and I'm just not listening to the right genres. I definitely think Prime Music is adequate with its selection, but the upload-your-own-music is super nice. Hopefully you like it! It could save a lot of money, yeah.

  42. Dave A
    February 17, 2016 at 3:47 pm

    Kindle First is also available in the UK, I used it yesterday and downloaded my monthly choice for free.

    • Joel Lee
      February 25, 2016 at 2:46 am

      Nice! I wasn't aware, thanks for the heads up.