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Samsung is facing a class-action lawsuit from disgruntled Galaxy Note 7 owners. This lawsuit, which is focused on Samsung’s handling of the Galaxy Note 7 recall, is the first filed over the issue, but it’s unlikely to be the last.
Three former Galaxy Note 7 users have filed a potential class-action lawsuit against Samsung. Their complaint centers on the delay between Samsung recalling the handset and actually offering replacements. In early September, Samsung and the CPSC told users to power down their devices and exchange them for alternatives.
The complainants argue that they were then left with a stark choice between swapping their Galaxy Note 7 for an inferior alternative such as the Galaxy S7, or making do without a phone completely. All the while continuing to “incur monthly device and plan charges associated with their Note7s”.
This last part is the crux of the matter. Rich McCune, one of the lawyers involved in this lawsuit, explained to Motherboard that the plaintiffs want compensation for the money lost during this interim period. So it’s all about “economic injuries” rather than actual damage to person or property.
Hand Over Your Hot Bricks ASAP
We now know even the exchange program didn’t turn out the way Samsung had hoped. And some replacement handsets also overheated. This eventually led to Samsung killing the Galaxy Note 7 entirely, and asking everyone to hand their hot bricks in at their earliest convenience.
Samsung has yet to comment on this lawsuit, and a judge will need to approve it before it proceeds to court. In the meantime there are bound to be more people preparing more lawsuits against Samsung. Especially in the overly-litigious United States.
One thing that may count against lawsuits of this nature is the amount of people choosing to keep hold of their Galaxy Note 7 handsets. Despite repeated requests to swap the device for a safer alternative, some people are sticking with their first choice of phone despite the risk of it exploding in their face. Perhaps Samsung should sue them for being idiots.
heading to the halloween party in my samsung galaxy note 7 costume pic.twitter.com/wPFHwxsyMU
— dan mentos (@DanMentos) October 19, 2016
Did you own a Galaxy Note 7? Do you still own a Galaxy Note 7? What do you think of this potential class-action lawsuit? Do you think Samsung is culpable for what happened with the exploding batteries? Please let us know in the comments below!
Image Credit: TechStage via Flickr