Got a Windows 10 Wi-Fi Problem? Here’s How to Fix It

Dan Price Updated 11-02-2020

When your Windows 10 Wi-Fi is not working, it is one of the most frustrating issues you can encounter. Given that so much of modern computing relies on a web connection, being cut off from the internet can bring your productivity to a screeching halt.


Keep reading to learn how to fix 10 of the most common Wi-Fi problems on Windows 10.

1. Wi-Fi Is Connected but You Don’t Have internet

wi-fi problems in windows 10 troubleshooting fix

Sometimes, Windows will claim you’re connected to the internet and that the connection is secure, but you won’t be able to access the web. Normally, the issue is caused by either a faulty TCP/IP stack, IP address, or DNS client resolver cache.

Firstly, try running Windows’s native Network Troubleshooting tool. You’ll find it in Settings > Update and security > Troubleshoot > internet connections.

If that doesn’t work, open Command Prompt and type the following commands. Press Enter after each command:

  • netsh winsock reset
  • ipconfig /release
  • netsh int ip reset
  • ipconfig /renew
  • ipconfig /flushdns

If none of that worked, try these tips for the “Connected to Wi-Fi, but no internet” Connected to Wi-Fi, But No Internet Access in Windows? Here's the Fix! Seeing the annoying "connected but no internet" error on your Windows PC? Follow these steps when you have no internet access. Read More issue.

2. Windows 10 Won’t Connect to Wi-Fi

wi-fi problems in windows 10 troubleshooting fix

If you see a message that reads Windows 10 can’t connect to this network while attempting to establish a network connection, your network adapter is probably to blame.

The best solution is to uninstall the network adapter’s driver and allow Windows to reinstall it automatically.


Follow the steps below to complete the process:

  1. Press Windows key + X and click on Device Manager.
  2. Right-click on the network adapter and choose Uninstall.
  3. If prompted, click on Delete the driver software for this device.
  4. Restart your machine and Windows will automatically reinstall the driver.

3. Wi-Fi Doesn’t Have a Valid IP Configuration

If you see the Wi-Fi Doesn’t Have a Valid IP Configuration message, you should start by entering the four networking commands we listed earlier.

If the issue persists and your Wi-Fi is still not working on Windows 10, there are two further steps you can take.

Change the Network Name and Password

Some users have reported that simply changing their network’s name and password fixed the problem.


The precise instructions vary between routers, but typically you need to connect to your router using an ethernet cable, enter your router’s IP address in your browser, log into the device’s portal, and locate the correct fields. Make sure you use the right type of Wi-Fi security WEP, WPA, or WPA2: How to Tell What Security Type Your Wi-Fi Is Is your wireless router as secure as you think? Here's how to find out which security protocol type your Wi-Fi router is. Read More when you change this info.

Set the Wi-Fi Network’s Channel Width

Without getting too technical, routers can broadcast their networks on different channels. If too many routers in close proximity use the same channel, the airwaves can become cluttered.

Log into your router’s portal and locate the channel setting. If possible, set it to Auto. If there’s no Auto setting, try a few different channels and see if your problem goes away.

4. How to Find Wi-Fi Password on Windows 10

wi-fi problems in windows 10 troubleshooting fix


If you’ve bought a new router (or been issued a new one by your ISP), you should always spend the time to change the network’s default name and password. It’s good practice from a security standpoint.

But what if you then forget the password you created? You could reset the router, but there’s a less drastic solution. You can find saved Wi-Fi passwords from within Windows 10 How to Find Saved Wi-Fi Passwords for Past Networks in Windows 10 If you need to remember the password of a Wi-Fi network you once connected to, here's a no-hassle way to find it in less than a minute. Read More .

Just follow the steps below:

  1. Right-click on the Network icon on the Taskbar.
  2. Choose Open Network internet Settings.
  3. In the new window, click on Change adapter options.
  4. Right-click on your Wi-Fi connection and select Status.
  5. Click on Wireless Properties.
  6. Click on the Security tab.
  7. Mark the checkbox next to Show Characters.

5. Windows 10 Wi-Fi Driver Issues

wi-fi problems in windows 10 troubleshooting fix

We’ve already explained how to delete and reinstall your Wi-Fi driver earlier in the article, but there are a couple of other steps you can also try if you’re having Wi-Fi driver issues on Windows 10. Namely, you can try to either update the Windows 10 driver or roll it back to a previous version.

To update your Wi-Fi driver, follow the steps below:

  1. Right-click on the Start Menu.
  2. Click on Device Manager.
  3. Expand the drop-down menu below Network Adapters.
  4. Right-click on your adapter and select Properties.
  5. Click on the Driver tab.
  6. Choose either Update Driver or Roll Back Driver.

If Windows cannot find an updated driver automatically, you should be able to find it on the manufacturer’s website.

6. No Wi-Fi Networks Found

wi-fi problems in windows 10 troubleshooting fix

If your Windows machine cannot find your Wi-Fi network, make some basic troubleshooting checks before moving on. Is the router turned on? Are you within range of the network?

If the answer to both those questions is yes, the next step is to try updating and/or reinstalling the network adapter’s driver. We have already shown you how to do it.

Lastly, you can try changing the region of your Wi-Fi adapter. It’s easy to do, just use the guide below:

  1. Press Windows key + R.
  2. Type devmgmt.msc and press Enter.
  3. Expand the Network Adapters section.
  4. Right-click on the name of your network adapter.
  5. Choose Properties.
  6. Click on the Advanced tab.
  7. Highlight Country and Region.
  8. Choose the entry according to your location.

Note: Not all network adapters have access to the Country and Region property.

7. Forget Wi-Fi Network on Windows 10

wi-fi problems in windows 10 troubleshooting fix

Sometimes, you need your machine to forget a Wi-Fi network. Perhaps you have a new router, or you’re just having a clear out of old networks that you once connected to but no longer use.

Forgetting a Wi-Fi network on Windows 10 is easy:

  1. Open the Start Menu and click on Settings.
  2. Click on Network and internet.
  3. Choose Wi-Fi from the menu on the left-hand side of the screen.
  4. Click on Manage known networks.
  5. Highlight the name of the network you want to forget.
  6. Click on Forget.

8. Windows 10 Keeps Dropping the Wi-Fi Connection

wi-fi problems in windows 10 troubleshooting fix

If you find Windows 10 repeatedly drops the Wi-Fi connection without warning (and you’re sure there are no issues with the router), the problem could be caused by your network adapter’s power management settings.

You need to revoke the permission which allows Windows to turn off the adapter to save power. To do so, you’ll once again need to return to the Device Manager:

  1. Right-click on the Start Menu and choose Device Manager.
  2. Expand the list below Network Adapters.
  3. Right-click on your network adapter.
  4. Select Properties.
  5. Click on the Power Management tab.
  6. Unmark the checkbox next to Allow the computer to turn off this device to save power.

9. Your Firewall Prevents Connecting to the Network

wi-fi problems in windows 10 troubleshooting fix

Windows comes with a built-in firewall app. It either permits or blocks incoming and outgoing traffic to help protect you against malicious content. However, sometimes, it can block web access for your entire computer.

Obviously, this is not the default behavior. Perhaps you accidentally changed a setting without realizing, or a rogue app overrode your existing rules.

Thankfully, whatever the cause, it’s easy to fix. The solution below works for both the native firewall app as well as any third-party firewall apps you’re running:

  1. Open the Start Menu and type Command Prompt.
  2. Right-click on the top link and select Run as administrator.
  3. Type netsh advfirewall set allprofiles state off and press Enter.
  4. Test whether internet access is now working.

To turn your firewalls back on, return to Command Prompt and type netsh advfirewall set allprofiles state on.

10. Your Antivirus Prevents Connecting to the Network

win10 virus center

As with the firewall, your anti-virus can also cause connection issues.

You can see which anti-virus apps are installed on your machine by going to the Windows Defender Security Center. You can find it in the list of All Apps on the Start Menu.

When you’ve opened the app, expand the panel on the left-hand side and click Virus and Threat Protection. It will tell you which apps are active and provide you with a shortcut for the app interfaces.

Access the interface of any apps you’re running and temporarily disable the service.

Do You Have Wi-Fi Issues on Windows 10?

In this article, we’ve introduced you to 10 of the most common Wi-Fi issues on Windows 10, then explained some solutions for you to try. Of course, lots of things could go wrong that we’ve not covered.

To learn more about Wi-Fi issues, check out our article on things that might be slowing down your home network 9 Things That Might Be Slowing Down Your Home Wi-Fi Network Tired of slow or spotty internet? Check these things that could be slowing down your home Wi-Fi network. Read More .

Related topics: Computer Networks, Network Issues, Troubleshooting, Wi-Fi, Windows 10.

Affiliate Disclosure: By buying the products we recommend, you help keep the site alive. Read more.

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  1. rio
    August 5, 2020 at 3:12 pm

    Step no. 2 save my day. Thank You, great article :)

  2. Mannem premsai
    July 12, 2020 at 5:52 am

    in my pc the wifi problem is if i will connect any wifi it will show only one point. while i connect the wifi with my phone it shows same when my phone put in my laptop it shows full the phone taken away at distance of 30 centimeters away it shows only one point. can u solve this please

  3. Stu Mountjoy
    June 23, 2020 at 11:30 pm

    My current Wi-Fi problem is an interesting one - in my settings, the box for auto-connect is DISABLED, but when I start the computer, it links to the Wi-Fi! Luckily for me, my data for the month is 100GB, usually plenty, but I am just wanting to know if it is [a] a bug to be fixed eventually by Microsoft patch or [b] you guys might know how to fix?

  4. Raja
    June 14, 2020 at 11:55 pm

    Thank you for the detailed explanation. Was able to fix my internet connection issues with the help of your instructions.

  5. Mike Rich
    May 12, 2020 at 12:07 pm

    Great advice, fixed my Network issues. Thanks.


  6. Pieter
    May 7, 2020 at 10:34 am

    Thanks, this was a useful article!

  7. Ray
    April 23, 2020 at 5:34 am

    Helped a lot thanks

  8. sukanta dash
    September 29, 2019 at 5:23 am

    Thanks for the list provided
    Resolve my wifi problem of windows 10

  9. Marius
    August 10, 2019 at 11:36 pm

    Thanks for this list! Got my WiFi working again with just steps 1 and 2

  10. Chris
    July 28, 2019 at 5:09 pm

    FINALLY FOUND SOMETHING THAT WORKED!!!!!!!!!!!!!!!!!!!!!! I have been dealing with this since last year! I did EVERYTHING on this list, one by one, and the one that worked for me was #9. After I did that, the wifi quit dropping. THANK YOU!!!!!!

  11. Arman
    July 22, 2019 at 8:44 am

    Finally SOLVED!!!
    Thanks A LOT

  12. Mohammed
    July 14, 2019 at 4:18 pm

    Saved a lot of time. Thanks!

  13. Emilsingh
    June 14, 2019 at 10:33 am

    Thank you very much

    My Wi-Fi device was not shown in my computer.. Windows 10
    Now it is working...

    Thank you

    Emilsingh. C

  14. Joseph
    May 15, 2019 at 8:39 am

    Good morning,

    pls i have problem with my windows 10 mobile hotspot. it keeps saying we can't setup mobile hotspot. i've updated the network driver, used registry editor and all sort but nothing change. I'm using hp elitebook 6930p. kindly help. you can reach my on my email. Thanks

  15. Francis
    May 5, 2019 at 8:59 am

    Another frustrating problem with Wi-Fi in Windows 10 build 1803 is that Windows does not automatically connect to (set) preferred network (i.e. home wlan).
    This setting is not lost but at first boot Windows doesn't connect, so you have to manually do it ... or you have to restart the computer.

    A similar problem is the sudden lost of the connection...and user has to manually connect to his favourite network.

    It seems that these problems are caused by hibernation / fast boot feature of Windows 10.

    Surely power management settings are not a solution for described cases.

    Can you add another case/paragraph here about that ?


  16. Annonymous
    March 6, 2019 at 6:23 pm

    Thank you so much! No5 worked for me

  17. Nav
    March 6, 2019 at 1:55 pm

    Initially I thought this was a Windows 10 issue but it appears it was my wifi.

    I just logged into my hub (webpage) and disabled 5Ghz .
    Straightaway the issue resolved it self.
    This is a known issue with Virgin Media. Their routers don't fully support 5Ghz

    Hope this helps!

  18. Cesar
    February 25, 2019 at 12:33 pm

    Hi, I have a question regarding the wifi connection.

    The wifi of the university has the name uniname, and if i want to connect I have to write down my username and password, which are long.

    However, when I write either the username of password it gets deleted, so I cannot complete the names. Is there a way to change this or another way to write and save the username and password for connecting to the wifi of the university? Or a least to increase the waiting time to complete writing all this information.

    thank you

    December 15, 2018 at 4:51 pm

    It works. Thank u.

  20. Pavan
    December 4, 2018 at 6:21 pm

    Hi Team,

    I am using windows 10 in my laptop and the wifi suddenly drops to very less speed. Even a 100KB document takes hours to download.

    In such cases, I will restart my system and the network speed will be up, however, it again drops off after sometime.

    Can you help to find a solution for this issue?


  21. Rehan
    November 29, 2018 at 4:57 am

    its solved my wifi issue in a minut. you are brillient !

  22. John
    November 24, 2018 at 3:02 pm

    Hi, I'm John
    Ive tried everything on this list and more, but my still, I get errors that I cant connect to my network, or that there is no internet access. I get errors from the troubleshooter saying "ip address not found" but ive reset the ip stuff manualy and left it at automatic but neither worked.
    Please help if you can!

  23. Shean Joshua S. Paredes
    November 15, 2018 at 1:07 am

    There is no wifi icon there is no wifi in the settings what should i do?

  24. Harshad
    September 14, 2018 at 4:19 pm

    I tried everything but in adaptor options wifi isn't show what should I do?

    December 11, 2017 at 6:14 pm

    This article is very useful for the Beginners .

  26. MikeO3
    December 7, 2017 at 11:53 pm

    With number 7... You should probably also delve into the registry to truly delete the entry. Ugly but it is the only way I resolved my constant issue with duplicate network entries for the same SSID.

  27. Michael Hughes
    December 7, 2017 at 7:10 pm

    Did Microsoft recently change what happens when the WiFi icon on the Task bar is clicked? It use to be easy to connect to the correct WiFi or ethernet before.