iPhone and iPad

Is Your iPhone’s Bluetooth Not Working? We’ll Help You Fix It

Brent Dirks 13-12-2019

Bluetooth is an indispensable part of any modern iPhone. The short-range wireless protocol allows an iPhone to communicate with a wide variety of different accessories—everything from the Apple Watch to wireless headphones and more.


But just like with any other modern technology, Bluetooth isn’t perfect. For whatever reason, you may have issues with a connection. Let’s take a look at some iPhone Bluetooth pairing tips and solutions when your connection isn’t working.

How to Connect Bluetooth Headphones to iPhone

After Apple said goodbye to the 3.5mm headphone jack with the iPhone 7, Bluetooth headphones have quickly become a necessity for many who don’t want the hassle of carrying around a Lightning dongle. Going wireless is especially useful when working out; make sure to take a look at some of our favorite wireless sport headphones The 7 Best Wireless Sport Headphones The best wireless sports headphones let you enjoy music in the gym or while exercising outside. Here are several great options. Read More .

Before using most Bluetooth headphones, you need to pair them with your iPhone. The first step is to place the headphones into pairing mode. How to do that varies by model, so check the instruction manual if you’re not sure. Once in pairing mode, open Settings > Bluetooth on your iPhone.

From there, scroll down to the bottom of the page and find the Other Devices section. Tap the name of the headphones to complete the process. The headphones will move up into the My Devices section, which shows if a device has a current connection to your iPhone.


Pairing is a one-time process and you won’t have to do it again unless you change devices or specifically remove the device from the paired list.

How to Connect iPhone to Car Bluetooth

The process to connect a car entertainment system to your iPhone is similar. Make sure to start the pairing process on the car system first, which will vary based on model.

Then head to your phone’s Bluetooth settings as described above and select the car stereo. Many times, when pairing to car Bluetooth, you may need to enter a or confirm a 4-digit code on the screen of the entertainment system. That’s an extra security precaution.

How to Change Bluetooth Name on iPhone

If you have many Bluetooth devices, changing the name of the accessories to something more recognizable can be a big help. Just note that only some accessories allow a name change.


The first step to changing a Bluetooth device name is making sure the device is powered on and paired with your iPhone. Then head to Settings > Bluetooth.

Select the information icon at the far right of the device’s name. Scroll down to the Name section and enter a custom name.

It’s also possible to change the name of your iPhone that appears on other Bluetooth devices, like a car entertainment system. That comes in handy to minimize confusion when there are multiple iPhones paired to one system. Go the Settings > General > About and then select Name to customize.


iPhone Bluetooth Not Working: Troubleshooting Tips

Despite the myths about Bluetooth, the technology is mature and usually works well. But chances are you’ll have a hiccup eventually.

Here are some steps to fix a problematic iPhone Bluetooth connection.

1. Update iOS Software

Update iOS Software
Keeping your iPhone software up-to-date is important for a number of reasons. It’s vital for security and adds all the latest iOS features to your iPhone. If you’re having Bluetooth issues, the first place to head is Settings > General > Software Update.

You’ll either be promoted to update or see that your iPhone is using the most recent iOS software available.


2. Toggle Your iPhone Bluetooth and Restart iPhone

The next step for solving Bluetooth issues is to toggle your iPhone’s Bluetooth connection and then hard restart it. You might think going to Control Center is the quickest way to toggle Bluetooth, but you actually need to use another method to completely turn off Bluetooth and other wireless connections. For Bluetooth, go to Settings > Bluetooth and then disable the switch at the top of the page.

Then you can hard restart your iPhone How to Force Restart an iPhone and Enter Recovery Mode Here's how to force restart and use the iPhone recovery mode to restore your device. This works for iPad and iPod touch too! Read More . On an iPhone 8/X or later, press and release the volume up and then volume down button. On the other side of the device, press and hold the side button until the screen switches off and then back on. Release the side button when you see the Apple logo.

With an iPhone 7/Plus, hold the side and volume down buttons simultaneously for 10 seconds until the Apple logo appears.

On earlier iPhone models, press the power button and home button for 10 seconds until the Apple logo appears.

3. Disconnect From a Bluetooth Device

Another step to try is to disconnecting and reconnecting to a problematic Bluetooth device. Once again, head to Settings > Bluetooth. Select the specific Bluetooth device and then choose Disconnect.

After that, it’s best to turn off the Bluetooth device and then turn it back on to see if it will reconnect.

4. Forget a Device and Pair Again

If that doesn’t help, a more advanced fix is to have your iPhone completely forget the Bluetooth device and then go through the pairing process once again.

In the Settings > Bluetooth menu, select the device. On the next page, choose Forget This Device. Then go through the pairing process with the Bluetooth device again.

5. Try to Pair the Bluetooth Device to Another iPhone

A good way to determine whether your Bluetooth issue lies with the iPhone or the accessory is trying to pair the device to another iPhone. If that isn’t successful, it’s safe to assume that the issue lies with the Bluetooth device instead of your phone.

6. Reset Network Settings

If you suffer from continued Bluetooth issues, you can also try to reset network settings. But beware: along with completely wiping all Bluetooth information on your iPhone, this will erase other network settings including known Wi-Fi networks and VPN configurations.

To start, select Settings > General > Reset. On that page, select Reset Network Settings and enter your passcode. Then your iPhone will turn off and restart. After that, try to pair a Bluetooth device once more.

7. Restore as a New iPhone

A final step to take is restoring your device, which is essentially a factory reset of your iPhone How to Factory Reset Your iPhone and iPad Wondering how to factory reset your iPhone or iPad? Here's how to back up, reset, and restore your iOS device's data easily. Read More . This will erase all content and settings to restore your iPhone like it was out of the box.

Go to Settings > General > Reset and choose Erase All Content and Settings. Your iPhone passcode is required to start the process. Make sure you’ve backed up!

8. Time to Call Apple

If these steps don’t help your iPhone Bluetooth issues, it’s time to call Apple to discuss repair options. Before doing that, it’s a good idea to check your Apple warranty status online How to Check the Warranty Status of Any Apple Device Damaged your iPhone or Mac and need to see if your warranty is still active? Here's how to check the warranty status of any Apple device. Read More .

If your device is within the usual one-year warranty period, or you’ve purchased AppleCare, a fix should cost little to nothing. Contact Apple Support online to discuss options.

The situation is murkier with an older device that is no longer covered by warranty, as a repair from Apple could be costly. Another option is a third-party repair center. Many times, they offer less expensive repairs for a variety of issues, including Bluetooth problems.

Wireless Bliss With iPhone Bluetooth

While it’s never fun to troubleshoot, hopefully these tips and tricks will help will help get your iPhone Bluetooth connection back to working condition.

One of the best Bluetooth accessories for any iPhone is Apple’s AirPods. Make sure to take a look at some great tips for getting the most out of your AirPods 8 Apple AirPods Tips for Maximum Enjoyment Want to get more out of your Apple AirPods? These tips will help you customize and get more enjoyment out of AirPods. Read More .

Related topics: Bluetooth, Hardware Tips, iPhone Tips, Troubleshooting.

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  1. Steve
    July 20, 2020 at 8:37 pm

    This is all BS! We should not have to jump through all these hoops to get something that has been working fine for me since the iPhone 3s! Now with the iPhone 11 and iOS 13.x it's crazy flakey!!
    And it's a all different manufactures of ear pieces..


    April 5, 2020 at 2:04 pm

    On my phone, a i6, I DO NOT see;
    (go to) "Bluetooth on your iPhone.
    From there, scroll down to the bottom of the page and find the Other Devices section. Tap the name of the headphones to complete the process. "

    I do not see any Other Devices; only a circling icon that never "detects" anything. ??

    I have upgraded the OS (now current with iOS 12.4.6) and have rebooted, twice. Still no "Other Devices". Help!

  3. Adam Latoski
    October 30, 2019 at 1:47 pm

    With the latest release of iOS Bluetooth just does produce any sound regardless of what on/off reset forget you do.

    It’s just plain shameless from Apple.