Social Media

10 Common Facebook Problems and Errors (And How to Fix Them)

Ben Stegner Updated 14-04-2020

Even though nearly everyone uses Facebook, there’s actually plenty wrong with Facebook.

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For every great story or picture you see on Facebook, you have to put up with a dozen low-quality memes, annoying posts, and even frustrating user interface elements.

In this article, we’ll help you put a stop to that for good. We’ll cover solutions for some common Facebook problems so you don’t have to put up with them any more.

1. Mute Excessive Posters

We all know someone who posts all of the time on Facebook:

  • An uncle shares too many political rants.
  • Your grandpa has no idea how to use Facebook and posts nonsense every day.
  • That one friend takes too many pictures of their pet.
  • A friend from college copies and pastes a blurry JPEG riddled with grammatical errors to let you know that they really hate cancer.

These scenarios result in a Facebook friend dilemma. You don’t want to unfriend these people and hurt their feelings, but you’re also sick of seeing their posts. The solution is to unfollow them; you won’t see their updates any more, but will still remain friends.

To unfollow someone, visit their profile page. On the right side of their cover photo, you should see a Following box. Click that, and select Unfollow [Name].

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Unfollow on Facebook

Now, you won’t have to suffer from that person’s posts anymore. You’ll still be friends, so you can visit their timeline anytime if you want to check out what they’re up to. And if you change your mind, just click the Follow button to start seeing their posts again.

Unfollowing someone doesn’t send them a notification, so don’t worry about them knowing.

2. Keep Important Friends First

On the opposite end of the spectrum are friends whose posts you don’t want to miss. Facebook’s always-changing algorithms mean you might not even see certain updates from friends. To combat this, you can mark your closest friends out to always see their updates at the top of your feed.

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Visit the friend’s page whose posts you can’t miss. Click the Following box again, but this time select See First. Now Facebook will always prioritize new updates from that person when you refresh your feed.

Facebook See First

If you really can’t miss an update from a certain someone, you can get notifications every time they post. Visit their page, then click the Friends box. Select Get Notifications to have Facebook send you a notification every time that friend posts.

If you like, you can also add that person to the Close Friends group. Doing so lets Facebook know you care more about what they post, and you can also share posts exclusively with your Close Friends group.

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Facebook Close Friends

3. Opt Out of Targeted Ads

Facebook makes most of its money from advertising. Thus, the platform spends a lot of time trying to serve you the most relevant ads in the hopes you’ll interact with them. By default, Facebook tracks you everywhere you go Facebook Is Tracking You! Here's How to Stop It Many entities are tracking your internet activity, including social media sites like Facebook. Here's what you need to know. Read More and uses your browsing habits to come up with the best ads for you.

You can opt out of these personalized ads and see more general ones for your age group and gender. To do so, click the small dropdown arrow at the top-right of Facebook’s interface and select Settings. Select Ads on the left sidebar to open a new page with ad preferences.

Expand the Ad settings category here, and you’ll see three categories. Disable Ads based on data from partners and Facebook won’t use your activity on other sites to show ads on Facebook. Turning off Ads based on your activity… will prevent your Facebook activity from being used to show you ads on other websites.

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Finally, the Ads that include your social actions option prevents Facebook from using pages that you like to show ads to your friends.

Facebook Ad Settings

To further reduce the information Facebook uses for ad purposes, expand Your information and disable each slider. This prevents Facebook from showing you ads based on your relationship status, education, and other factors.

4. Stop Sharing Posts With Everyone

Just like you get sick of seeing others’ posts, sometimes you don’t want to share your own updates with certain friends. Maybe you don’t want your boss seeing what you were up to on your day off, or don’t care for another round of commentary on your life from your sister. Using a few methods, you can easily hide your posts from certain people.

If you only want to hide a post from someone once, click the audience selector button (it probably says Friends or Public) on the post. Select Friends except and search for the friends you don’t want to see the post. Click the red Remove button to keep them from seeing the post, then Save Changes to finish.

Facebook Except Audience

To add keep someone from seeing your posts all of the time, you can add them to your Restricted list. People on this list won’t see anything you post unless it’s set to Public or you tag them in it. Visit someone’s page, select the Friends button, and then click Add to another list. Scroll down and click the Restricted list.

Facebook Restricted

5. Disable Facial Recognition

Photo tagging is a fun feature on the surface, but it’s also a privacy risk. If someone takes an embarrassing picture of you and tags you in it, all of your friends will be able to see that picture. There’s always the risk that someone could use a tagged photo to obtain too much personal information about you. Plus, Facebook recognizing your face is a little creepy on its own.

You can’t completely block photo tags on Facebook, though you can prevent others from seeing tags. Go to Settings > Timeline and Tagging and change the Who can see posts you’re tagged in on your timeline? to Only me.

If it seems like Facebook tagging isn’t working, it could be that your friend disabled this option on their account. Try tagging someone else and see if that works, or refer to section #10 for tips on troubleshooting deeper Facebook errors.

Facebook Disallow Tagging

This is overkill most of the time, so you may prefer to disable facial recognition instead. To do this, visit Settings > Face Recognition. Change the only setting under Face Recognition here to No.

After you do this, your friends won’t see tag suggestions like these any more:

Facebook Tagging Suggestion

6. Block Annoying Auto-Playing Videos

Very few people likes videos that play as soon as you scroll past them. They’re loud and can catch you off-guard if you thought you had your volume muted. Plus, if you’re on a metered connection, they’re a potential waste of data.

To turn off autoplay videos, click the top-right arrow anywhere on Facebook and choose Settings. Click the Videos tab on the left, and then set the Auto-Play Videos option to Off.

Facebook Disable video auto-play

7. Block Annoying App Invites

Facebook features hundreds of stupid games, all of them designed to waste your time and take your money. If you’re sick of friends pleading for extra lives in Candy Crush Saga, you can block all Facebook invites and requests How to Block Facebook Page Invites and Game Requests Here's how to block annoying invites on Facebook, including page invites, game requests, and more. Read More by game or by person.

Take another trip to Settings and pick the Blocking tab this time. Find the Block app invites field and enter any friend who’s invited you too many times. You’ll automatically block all game requests in the future. This won’t affect any other part of your interaction with them on Facebook.

If you’d like, you can also enter an app’s name in the Block apps field. This will prevent it from contacting you and using your Facebook information.

Facebook Block Games

8. Change the Interface to Your Liking

You can’t change many elements of Facebook through the default options. If you want to take your Facebook customization to the next level, you’ll need to install a Facebook browser extension.

The best one is Social Fixer. It’s available as a browser extension for Chrome, Firefox, Safari, and Opera. Once you install Social Fixer, it makes several improvements out of the box. To tweak how it runs, click the wrench icon that appears in the upper-right corner of every Facebook page. Choose Social Fixer Options on the resulting menu to customize your Facebook experience.

Facebook Social Fixer

Social Fixer offers too many options to cover here, but the highlights include:

  • Automatically enable Most Recent view in your News Feed (General tab).
  • Use Ctrl + Enter instead of Enter to submit comments (General tab).
  • Enable the Friend Manager to get alerts when people unfriend you (General tab).
  • Use the Hide Posts tab to hide any updates with certain words.
  • Try some pre-made Filters to weed out politics, spoilers, and more.

Dig into the Social Fixer options and you’ll find many more ways to change the most annoying parts of Facebook.

Solutions for Common Facebook Errors

We conclude with tips for common Facebook errors people deal with when trying to access the social network.

9. You Forgot Your Facebook Password

Forgetting your Facebook login information is one of the biggest issues users run into. We’ve written a full guide to recovering your Facebook account if you can’t log in How to Recover Your Facebook Account When You Can't Log In Forgot your password? Were you hacked? Here's how to recover your Facebook account using proven Facebook account recovery options. Read More . And if you think your Facebook account was hacked 4 Things to Do Immediately When Your Facebook Account Was Hacked If you suspect that your Facebook account has been hacked, here's what to do to find out and regain control. Read More , you need to act quickly.

10. You Can’t Connect to Facebook

Since Facebook is one of the biggest sites on the web, it rarely experiences an outage. So, the next time you can’t get on Facebook, follow a few steps to diagnose the problem:

  1. Check a website like Down for Everyone to see if Facebook is really down. If it is, you can’t do much more than wait.
  2. Visit another website to make sure your connection is working. If not, follow our steps to fixing internet connection problems Network Problems? 7 Diagnostic Tricks and Simple Fixes Network problems must be diagnosed before they can be resolved. This article covers seven simple tricks for fixing your network. Read More .
  3. Clear your browser cache and cookies How to Manually & Automatically Clear Your Browser History The websites you visit leave tracks on your computer. We show you how to delete your browsing history in Firefox, Chrome, Edge, and Internet Explorer. Read More , or try to open Facebook in an incognito window or another browser. If this works, there may be something wrong with your current browser.
  4. Disable any VPNs or tracker-blocking extensions you have running and try to connect to Facebook directly.
  5. Reboot your PC and router.

These tips also come in handy for strange glitches, like when the “see more” button is not working on Facebook. The chances are there’s a problem with your browser or internet connection. Try rebooting your PC and signing into Facebook with another browser when this happens.

How to Fix Facebook Problems Easily

We’ve shared fixes for some of the most common Facebook problems and errors. By flipping the right settings or using powerful extensions, you can make Facebook a more pleasant experience for yourself.

And for more help using the social network, check out our list of Facebook search tips 7 Facebook Search Tips to Find What You're Looking For There's a lot of information on Facebook, but finding what you need to know can be tough. Here are the best Facebook search tips you need to be using. Read More .

Image Credits: Cienpies/Depositphotos, Artistan/Depositphotos

Explore more about: Facebook, Online Privacy, Troubleshooting.

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  1. Angela
    October 27, 2019 at 2:51 pm

    I go on Fb from my PC & for a few month now, when I click on a like or heart etc. the post on my wall jumps either up or down & the post is hard to find again so I can write a comment on it. It's really frustrating! Do you know how I can fix it please?

  2. Ali Shahbaz
    September 2, 2019 at 12:05 pm

    Hi, i read your post. It is very nice and well explained. I have a problem to my account. I made a fresh facebook account and send some friend requests and group joining request and like some pages as well, but facebook din't log my in instead of that they showed my an message. The message was: Thank You for your submission. Facebook now reviewing your submission until then you can't login.
    Please tell me how can i fix it.
    Looking forward to your answer.

  3. Claudette
    July 19, 2019 at 1:41 pm

    Facebook refreshes shuts down the article you're reading before you can finish reading it and then you can't find it to get back to it. How so you fix that? I have look everywhere for the answer.

  4. David Reed
    July 14, 2019 at 6:20 pm

    I just got this phone new, two days ago. I don't know if it's the phone, or FB, but I can't get word prediction in my FB chat even though it is turned on. Also, my keyboard hides my typing field. It only does this when I'm typing/chatting in FB, and nowhere else. Can anyone help me please? # frustrated!

  5. Susan Myers
    June 20, 2019 at 4:41 pm

    The newest update won't let me clear out comments from Likes, Loves, etc. They keep returning when I delete them.

  6. Don Foreman
    June 6, 2019 at 1:23 pm

    Every article I look at in FB appears at the top of my page after I move down to the next one. So I end up with multiple pages listed there. This never used to happen. How do I correct this?

  7. Georges Dutil
    April 21, 2019 at 11:33 pm

    Why are posting dates always messed up even when you specify use date on photo

  8. Debra Davis
    March 13, 2019 at 9:32 pm

    Why when you enter a sweepstakes and tag alot of name does Facebook put you into Facebook jail sort of speak and won't let you post , comment at all anywhere for a unknown period of time. Won't tell you how long either. You have to keep checking every so often. Soo annoying.

  9. deb
    February 25, 2019 at 1:11 am

    My posts on my newsfeed I make keep posting twice! This has been going on for months and FB does nothing about it!!!

  10. deb
    February 25, 2019 at 1:09 am

    My biggest pain is not being able to organize my groups photo's in a logical manner. It's a mess and I can find no answer!

  11. Margie
    February 24, 2019 at 10:43 pm

    I like seeing events that I can choose from by clicking "Interested".
    Sometimes I will first scroll down to see more detail about it.
    It also tells who else is going.

    Then it says "Suggested Friends" and shows the same 3 people that it's been showing for the last year... One of them isn't really a friend anymore.

    How do I get rid of these people?

    Thanks for any ideas.

    Margie

  12. WyodGram
    November 24, 2018 at 2:50 am

    I read posts and it will take off and go back to the beginning posts.

    • Will 'Mac' Landrum
      December 24, 2019 at 5:07 pm

      I have the same problem. I never get to the end of multi-page posts. Frustrating.

  13. Lou Bencomo
    August 24, 2018 at 4:12 am

    I have started getting 3-400 "Friend Suggestions" a day from what appear to be hookers, escorts, bizarre Asian, Middle Eastern and African "potential friends" with sexually explicit pictures/drawings, etc. How do I opt out of this crap. I have no need/desire for friend suggestions?

    • Ben Stegner
      August 24, 2018 at 2:27 pm

      I get spammy friend requests fairly often too, though not as much as you. To cut down on this, go to Settings > Privacy and you can change the "Who can send you friend requests?" option from Everyone to Friends of Friends.

      This may limit legitimate friend requests, but you can at least try it for a bit so the spam accounts lose interests. I believe you can also click the X next to the "suggestions" to hide them.

  14. Paul Tutt
    August 11, 2018 at 1:58 am

    I was having the same problem as Gail Spink, but found that if I went to another computer the problem disappeared. I didn't whitelist your site because I've had difficulties with other sites and am now very cautious. Thanks for the info on your site.

  15. Gail Spink
    July 14, 2018 at 11:35 pm

    This is the second day I’m unable to scroll down my newsfeed. I can see a few new posts and then nothing. ?

    • Jeff
      September 9, 2018 at 3:02 pm

      Were you able to find a fix for this issue? I am experiencing the same issue on my phone and computer.

      • Gail
        September 9, 2018 at 4:57 pm

        No I didn’t, but it eventually was fine. Had problems off and on approximately 1 week and has been ok since.

  16. Pat
    January 31, 2018 at 1:15 am

    When you “hide post” does it keep returning every time you read your feed? I get tired of hiding a post only to have reappear time and time again.

  17. Robert
    January 5, 2018 at 4:40 pm

    "Disable Photo Tag Suggestions for Friends" and "Block Annoying App Invites" is not listed as options for me.
    This may be because I do not live in the US.
    It would be nice if you checked and mention this when MUO publishes such articles.
    Another reason FB sucks

    • Ben Stegner
      January 7, 2018 at 5:55 pm

      I'm sorry those options aren't available for you. As MUO writes for a primarily U.S. audience and I myself live in the USA, it's tough for me to check if something works in different areas. But I'll be sure to mention this to the team; thank you for letting us know!

  18. Martina
    January 5, 2018 at 6:20 am

    Social Fixer there was cool, some years ago but is now is a piece of crap. Take FB Purity instead. Is faaaarr better.

    • Byron
      April 15, 2020 at 2:40 pm

      I use FB Purity too. It not only blocks "targeted" ad, but, at least for me, is blocking nearly all ads. I do not see "sponsored posts" anymore. When the occasional ad manages to slip through, I immediately report it as "Hate Speech".