How to Fix “Check Your Connection and Try Again” in Google Play Store

Joel Lee 03-10-2016

As an Android user, you’ve probably run into your fair share of app issues and operating system glitches 20 Common Android Problems Solved This comprehensive Android troubleshooting guide will help you solve the most common Android phone problems. Read More . (Not that iOS is any better — those users have their own kinks to work out.) And one of the more problem-prone areas is the Google Play Store.


When you have problems with the Play Store app, there are a handful of simple fixes that will work most of the time 5 Simple Fixes for Common Google Play Store Problems Is the Google Play Store not loading or is it not downloading apps? You can reinstall the Store or try these other fixes. Read More and you should always start there — but sometimes, as is the case here, you’ll need to try something a little more outside the box.

If you keep seeing “Check your connection and try again” and nothing works to fix it, try the following methods. These steps are for Android 5.1 but should be similar regardless of your Android version.

Method 1: Change time settings.

  1. Open Settings and select Date & time.
  2. Disable Automatic date & time.
  3. Disable Automatic time zone.
  4. Select Set date and go forward by five years.
  5. Open the Play Store app and let it connect.
  6. Go back and enable both Automatic date & time and Automatic time zone settings.

Method 2: Remove the host file.

  1. You must have a rooted Android device The Complete Guide to Rooting Your Android Phone or Tablet So, you want to root your Android device? Here's everything you need to know. Read More .
  2. You must have a file manager app that can view system files. I use File Manager by ZenUI.
  3. With your file manager app, navigate to /root/etc/ and look for the hosts file (it doesn’t have an extension).
  4. Remove it or rename it (e.g. hosts-backup).
  5. Reboot your device.
  6. Open the Play Store app and let it connect.

Method 3: Change DNS server.

  1. You must be using a Wi-Fi connection.
  2. Open Settings and select Wi-Fi.
  3. Tap-and-hold the network you’re connected to and select Modify network.
  4. Enable Advanced options.
  5. Change IP settings to Static.
  6. Change DNS 1 to
  7. Change DNS 2 to
  8. Tap Save.
  9. Open Settings and select Apps.
  10. Under All, clear the cache for these apps: Google Play Store, Google Play Services, and Google Services Framework.
  11. Open the Play Store app and let it connect.

Which one worked for you? If none of them did but you found a different solution elsewhere, please let us know in a comment down below! Thanks.

Explore more about: Google Play, meta-mainmar2020, Troubleshooting.

Whatsapp Pinterest

Enjoyed this article? Stay informed by joining our newsletter!

Enter your Email

Leave a Reply

Your email address will not be published. Required fields are marked *

  1. A
    July 10, 2019 at 6:06 pm

    The last one worked for me. Couldn't find Google Services Framework but it worked just clearing the first two. Thanks!