Mouse Not Working in Windows 10? How to Fix Your Mouse Problems

Gavin Phillips Updated 10-12-2019

The most irritating and frustrating computing issues always hit at the worst times. Just about to start your tax return? Keyboard issues. Ready to Skype your distant relatives? Microphone issues. One issue tops them all: a faulty mouse. Without your mouse, navigating your system is a tricky affair.


Luckily, unless you have a terminal hardware problem, most mouse problems have a resolution. Here are six ways you can fix your mouse issues in Windows 10.

Windows 10 Mouse Fixes to Try First

I say this in every single troubleshooting article I write: check your connections. It is an incredibly simple thing to overlook. Sometimes, a loose cable is the only thing creating an issue.

  • Check your mouse or wireless adapter hasn’t become unseated in its port
  • Try fully unplugging the mouse cable or wireless adapter and reconnecting in a different port
  • If it is a new issue, sometimes restarting your system will provide an immediate fix

If none of these quick tips fix your Windows 10 mouse problem, read on!

1. Incompatible Drivers

One of the first ports of call for a Windows 10 mouse issue is your system drivers. Windows 10 takes care of your driver updates for the majority of your hardware. However, it doesn’t always get it right, and at times, it doesn’t always find a driver update after release. That doesn’t mean you cannot install a driver update manually, though.

Type device manager in your Start Menu search bar, then select the corresponding option. Browse down to Mice and other pointing devices, select, then right-click your mouse input and select Properties. Select the Driver tab, then Update Driver.


windows 10 mouse driver update

If You Have the Correct Driver

If you have downloaded the correct driver, you should Browse my computer for driver software. On the next page, use the Browse option to locate the driver, then press Next. The driver will install. Reboot your system when it completes.

If You Do Not Have the Correct Driver

If you haven’t downloaded a driver directly from the manufacturer, select Search automatically for updated driver software. Windows will now automatically scan your computer How to Find & Replace Outdated Windows Drivers Your drivers might be outdated and need updating, but how are you to know? Here's what you need to know and how to go about it. Read More and the internet for any driver updates, and install accordingly. Windows will inform you if there are no updates available.

There Is No Driver Update Available

In the event there is no driver update available, you can try reinstalling the mouse driver manually. Note the name of your mouse or touchpad in the Device Manager, then head to the manufacturer’s website. The manufacturer should provide a download of the latest version of your mouse driver.


If you cannot find the relevant download on the manufacturer’s site, complete an internet search for “[PC model] windows 10 mouse driver,” or “[laptop model] windows 10 touchpad driver.” It should turn up the correct driver for your hardware.

Once you download the new mouse driver, head back to the Device Manager. Then, back to Mouse Properties, and the Device tab. Select Uninstall and follow the instructions. Now, install the mouse driver you downloaded manually, and restart your system (see If You Have the Correct Driver, above).

2. Mouse Freezing and Disappearing Cursor

A common Windows 10 mouse issue relates to the Realtek HD Audio Manager. Unfortunately, the Realtek HD Audio Manager is a culprit for audio driver issues, too. Right-click the Taskbar, select Task Manager, and head to the Start-up tab. If you see Realtek HD Audio Manager, right-click and select Disable. Now, reboot your system.

Disabling the Realtek HD Audio Manager is known to fix both mouse freezing and disappearing cursor issues.


And if you’re having problems with your left mouse button Left Click Mouse Button Not Working? Here's How to Fix It Did the left click mouse button stop working on your PC? Here are the most common ways to fix a broken left mouse button. Read More , check out our tips on fixing that issue.

3. Mouse Lagging and Beeping Sound

Your third mouse issue fix is another driver-related issue. Your mouse lags and emits a strange beeping sound. Microsoft first addressed these issues way back in April 2016, with Cumulative Updates KB3147458 and KB3147461. However, you won’t benefit from attempting the following fix if you’re still experiencing some Windows 10 mouse lag.

If you are still having issues, head to the Device Manager and locate Human Interface Devices. If you see XINPUT Compatible HID listed, this fix may well work for you.

First, you’ll need to download this version of the Xbox Wireless Adaptor for Windows and extract it to a memorable location. Head back to the XINPUT listing in the Device Manager. Right-click and select Update Driver Software.


Windows 10 Device Manager

Select Browse my computer for driver software, followed by Let me pick from a list of device drivers on my computer.Windows 10 Update Driver Software

On the next screen, select Have Disk. This allows us to browse the system for a driver of our choice. Locate the extracted files using the Browse button. Select xinputhid, then Open, then OK.

Windows 10 Driver Software Have Disk

You should now return to the driver selection screen where the “new” XINPUT driver will be available for selection. Press Next, then reboot your system.

Windows 10 XINPUT Driver

If this remains an issue, despite the Microsoft issued patch, find the aforementioned updates (KB3140743 and KB3140768), uninstall them, and await the next set of updates to arrive.

N.B: The Human Input Device listing may vary from system to system. This fix has been shown to work on a variety of systems, using different hardware setups.

4. Touchpad Freezing

Some Windows 10 users report random touchpad freezes following keyboard use. The issue appears to relate to Synaptics touchpad drivers, possibly a symptom of a clash between Windows 10 touchpad driver settings and those you would use normally.

Synaptics Filter Activation Timer

  1. Search for Mouse in your Start Menu search bar and select Change your mouse settings. Alternatively, search for Mouse in the Cortana search bar and select Change your mouse settings.
  2. At the bottom of the newly opened Mouse & touchpad menu is an option for Additional mouse options.
  3. Select the ClickPad tab > Settings > Advanced Tab.
  4. Slide the Filter Activation Time bar back to 0 Seconds, and press OK.

5. Mouse Acceleration

A mouse acceleration issue is incredibly frustrating, especially for the gamers among us. You’re lining up a headshot, and BAM! Your mouse drifts to the opposite side of the screen, and you’re staring at a respawn screen.

Windows 10 users report acceleration issues in several scenarios. There’s no single fix for the mouse acceleration issues. Try some of the mouse acceleration issue fixes below and see which one works for you.

Turn It Off and On

First, try turning mouse acceleration on and off in your system settings.

  1. Head to Control Panel > Hardware & Sound > Mouse.
  2. Select the Pointer Options tab.
  3. Uncheck the Enhance pointer precision box to turn acceleration off.
  4. Select Apply and OK. Check how your mouse now responds.

windows 10 mouse acceleration

MarkC Mouse Fix

If the good old “Have you tried turning it off and on” doesn’t work, you can try to use the MarkC Mouse Fix to fix your Windows mouse acceleration problem. The MarkC Mouse Fix is a registry file that removes Windows 10 mouse pointer acceleration, readjusting the feature to the level of accuracy you would expect.

Download the MarkC Mouse Fix compressed file and extract it to a memorable location. Next, find out the display DPI (Dots Per Inch) you’re currently using by typing Display into the Start Menu search bar and selecting Display Settings from the options.

  • If the slider is completely to the left, your display DPI is 100%. If it is in the middle, or to the right, it indicates a different scale. Click the slider to reveal a tool tip displaying the current DPI. Make a note of your DPI.
  • If the slider is completely to the left, your display DPI is 100%. If it is in the middle, or to the right, it indicates a different scale. Click the slider to reveal a tool tip displaying the current DPI. Make a note of your DPI.

Head back to the extracted MarkC Mouse Fix folder, locate your version of Windows, and open the folder. Select the registry file that corresponds with your display DPI. Answer Yes or OK to the prompts that appear. Now reboot your system for the fix to complete.

You should now enjoy exact 1-to-1 mouse control, with no acceleration or pausing between movements.

Download: MarkC Mouse Fix for Windows [Broken URL Removed] (Free)

Windows 10 Game Bar

The Windows 10 Game Bar is a handy feature for gamers. Sure, other options can record and stream your games. But Microsoft knows that the Windows 10 Game Bar integration with Windows 10 gives it an edge with gamers who use both a desktop and an Xbox.

Anyway, back to the Windows 10 mouse problems. The Windows 10 Game Bar can trigger a mouse acceleration issue. Unfortunately, it isn’t a uniform problem. As such, there isn’t a definite fix. Some users report that other mouse acceleration fixes have a positive effect. Others have gone so far as to remove the built-in game features completely, via the Windows PowerShell.

A common theme for those experiencing mouse acceleration problems while using the Windows 10 Game Bar is using the Windows Key + G shortcut to trigger a recording event. Try it for yourself and note if your mouse acceleration issue starts afterward.

6. Nvidia Drivers

After the Windows Fall Creators Update, back in October 2018, some users reported mouse issues in lower resolution environments. Specifically, the mouse buttons continue working, but the movement stops.

One common fix for this issue stems from outdated Nvidia drivers.

To update your Nvidia drivers, first head to the Nvidia drivers page. Select your Nvidia product from the dropdown boxes, then select Start Search. The latest drivers for your Nvidia graphics card will appear in the results below. Download and install the latest version.

nvidia update drivers

Solving Windows 10 Mouse Problems

I hope one of the fixes sorts your Windows 10 mouse or touchpad issue out. The Windows Update system always has a chance of breaking something, somewhere. That Microsoft is relaxing the previously stringent Windows Update rules can only help end users. If a buggy update isn’t installed automatically, you stand a better chance of steering clear of time consuming mouse-related bugs.

Mouse issues are not the only thing that can affect Windows 10. Check out these seven quick fixes if you have no Windows 10 sound 7 Steps to Fix Sound Issues on Windows 10 When Windows 10 has no sound, check your sound settings, audio drivers, and codecs. We show you how to get your sound back. Read More .

Related topics: Computer Maintenance, Computer Mouse Tips, Drivers, Touchpad, Troubleshooting.

Affiliate Disclosure: By buying the products we recommend, you help keep the site alive. Read more.

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  1. Dave Dyson
    February 12, 2020 at 1:20 am

    Legend, how simple, the mouse was disappearing, the usb wireless connector was half out, fixed!

  2. Greg
    September 23, 2019 at 5:44 pm

    You are telling me how to fix my missing mouse (not recognized by system) by giving me "mouse click" directions. Not much use with no mouse.

  3. JeanKennon
    June 14, 2019 at 2:52 pm

    you need a good online job so please visit this site.....

  4. Jean899
    June 14, 2019 at 2:51 pm

    you need a good online job so please visit this site...

  5. Bruce Baldy
    June 7, 2019 at 11:42 pm

    Funny just a while ago my mouse got wanky! Instead of scrolling it started zooming in out and all about. I put virus scanner to work.

  6. Dinesh Pathak
    June 6, 2019 at 6:46 am

    when I am using dir/x, but in my case there is no short name generated of long file name?

  7. David Jones
    June 5, 2019 at 2:12 pm

    My problem is the WIN10 disabling of the wheel click (in which the click opens in a new tab.) This is a persistent problem. I've searched for fixes and they don't work! The most annoying "suggestions" are from Microsoft about very basic mouse stuff.

  8. Ted Miller
    April 20, 2019 at 6:00 pm

    Someone advised that this is a USB glitch in Windows 10. After spending 3 days trying to fix it, came across a suggestion to move USB device from front to back, then back to front. I moved mine to the front last night, it worked, and it still seems to be fixed this morning.

  9. Christopher Barry
    March 21, 2019 at 1:04 pm

    I am having an issue where at random times I willl get an addl mouse Pointer/Cursor on my Windows 10 OS this happens in all programs .... The pointer/cursor will cause the mouse controlled pointer/cursor to not work..... The "Ghost" pointer/cursor is always located the bottom middle of the screen and appears to be in a "bubble" ....The only fix is to restart .... It then happens again at a random time.... NEED HELP... Thank you..

  10. Jangar
    June 28, 2018 at 11:11 am

    My mouse is still accelerating please help can i fix if its built in mouse pls

  11. Kael
    April 1, 2018 at 7:58 am

    I tried all the usual remedies when my mouse began to stop / start / stop on my Lenovo X201 tablet. I removed, reinstalled and updated the driver. In device manager, I disabled the USB controller/ USB root controller properties/power manager. Nothing cured the mouse cursor from stop/starting - until.. In Windows/System32 I discovered a file named tiltwheelmouse.exe. (also shows up as pximouse.exe) It was necessary to stop this in Taskmanager before deleting the file in system32 but once deleted, problem solved. I have PixArt Imaging Inc to thank for that glitch.

  12. Jack
    March 24, 2018 at 7:32 pm

    Another one fixed by disabling the RealTek HD Audio Manager. This system had been working fine for a few years, first under Windows 8.0, then 8.1, then 10. A couple of weeks ago the Logitech wireless keyboard and mouse started acting like they were intermittently losing connection. I put new batteries in them, to no avail. The problem was worst right after startup (including waking from sleep), but still occasionally occurred later. Better now.

    Many thanks for the help.

  13. hans dohm
    February 24, 2018 at 9:38 pm

    for windows 10 and usb mouse not working...
    install a small no power USB hub and plug mouse fob into it and DONE.
    works every time!

  14. Jessicats
    January 7, 2018 at 3:11 am

    can summone please help me. my mouse is acting really weird, my mouse stays in the midle of my screen, if I move it it will move, but only for a second then it teleports back to the middle. some one please help me, I have been trying to fix this for an hour, and no luck what so ever.

  15. MyNameIsPhip
    December 27, 2017 at 3:04 am

    I tried everything on this list, including downloading MarkC, and my stupid touchpad still doesn't work right...

    My issue is that somehow the cursor glitches only when plugged in, and it is perfectly fine when it is running on battery power. Unfortunately, my battery doesn't last long and it takes forever to charge (my computer is 4 years old).

  16. Daagar
    November 6, 2017 at 10:28 pm

    Great! Finally fixed!
    It helped me to disable the Realtech startup. I had issues with mouse transforming into some pixled strange thing and sometimes moving to the middle of the screen. Now it seems to work fine. Sorry if poor english.

  17. Locke
    October 10, 2017 at 8:34 pm

    Kind of disappointing that I had to ignore over 75% of an over bloated article (thankfully that's what ctrl-f is for), just to get the information I needed. Mouse acceleration is a next to useless setting that very few devices like track ball mice actually make any use of. It's a setting that actively hinders anyone playing a video game on top of that.

  18. LARS
    May 9, 2017 at 11:19 pm

    Tried many of the ones above without much luck. However ran across a checkbox (can't remember where now - W10 very unfriendly that way) that said something about allowing W10 to install driver updates. It was disabled; in other words, W10 would not install driver updates. I changed the setting to allow updates and rebooted. Have not heard a beep or experienced a hesitation or lockup since. Just passing this on. Brighter folks will probably know exactly what this is and where to find that setting.

    • Tina Sieber
      May 10, 2017 at 3:27 am

      For some the issue is Windows 10 upgrading the drivers, for others its disabled driver updates. Windows 10 is a maze. :)

  19. NOT DUMB
    May 8, 2017 at 1:27 am

    1. Don't forget to turn on your computer.
    2. Don't forget to use your brain.


  20. Leyanne
    May 1, 2017 at 7:28 am

    Thank you Gavin!!!

    No. 2 Disabling Realtek Audio Manager worked immediately.

    Your work is much appreciated.

    • Gavin Phillips
      May 1, 2017 at 11:47 am

      Another satisfied reader ;) thank you!

      • Tucker Rowlinson
        November 2, 2017 at 1:49 am

        Chiming in here to second the thanks, this fix did the trick!

  21. Ashton
    April 15, 2017 at 10:21 pm

    OH MY GOODNESS THANK YOU SO MUCH. Disabling Realtek Audio Manager was all that needed to be done. I don't know what the grudge is between the semiconductor company and Microsoft Windows but that worked.

    • Gavin Phillips
      May 1, 2017 at 11:47 am

      No problem, thanks for reading and commenting

  22. Richard Gillmann
    April 1, 2017 at 12:14 am

    #2 fixed it for me! Thanks so much for this valuable article.

    • Gavin Phillips
      May 1, 2017 at 11:48 am

      No problem! Thanks for reading and commenting, glad we could sort you out!

  23. Andy
    March 30, 2017 at 4:21 am

    Nope tried everything - works fine in a Win 7 Pro machine, just no good in the Win 10 laptop. Noticed that M$ installs 7 or 8 items in the device manager under 'Human Devices' - typical isn't it? The HP mouse just put two and works fine...

  24. Becky
    January 15, 2017 at 9:19 pm

    Disabling Realtek HD Audio Manager resolved my issue. Thank you!

    • Sharon
      January 16, 2017 at 9:45 pm

      I think it did for me too, but... what is Realtek HD Audio Manager and is there a reason I needed it at startup? I am moving back to PC after 10 years of MacOS so I'm not familiar with much of this new Windows junk!

  25. Ira Grossman
    January 7, 2017 at 11:34 pm

    For me at least the jumping cursor was resoled when I disabled my touchpad. My Lenonovo Ideapad has a large one in the middle of the wrist rest and the base of my right hand was constantly hitting it. Problem solved.

  26. Tristan
    January 5, 2017 at 1:57 am

    I've tried just about every fix that I could online, looking for KB updates that could've caused this issue. Tried unchecking don't hide mouse in the mouse settings. And some other troubleshooting steps that never helped unfortunately. I saw a lot of Windows 10 mouse freezing troubleshooting and "fixed". Then I saw one that said updated video drivers. Well I've got the latest drivers, so I looked at the Radeon settings and found GPU Scaling was off. Just to test I turned it on and viola! Mouse not freezing anymore. Hope this helps someone! Man this was such a frustrating issue...Glad it's solved!

  27. Debbie
    December 8, 2016 at 4:29 pm

    How can you click on the task bar to begin your instructions to fix the missing mouse arrow when I don't have a mouse to click with??? Hello
    This makes no sense. I can' t click on anything without a mouse pointer. Ugh!!! This is NO help!

  28. Mike Lagace
    November 1, 2016 at 1:16 am

    If you see Realtek HD Audio Manger, right-click and select Disable. Now reboot your system.- it worked! Thanks.

  29. Mary
    October 23, 2016 at 8:27 am

    Unfortunately HP no longer support my 2 year old mouse (bought November 2014) on Win 10, so no driver update. I've been getting mouse freeze with a background ding and just recently the mouse and keyboard suddenly stop working altogether.

    HID Compliant mouse driver is up to date (only MSoft option). No X-box or realtek so not those. I've just tried disabling "Enhance pointer precision" to see if that helps...

  30. MoJoe
    October 22, 2016 at 2:17 pm

    My mouse just quit working altogether. After some troubleshooting, I thought to try to plug my mouse receiver into a USB port on the back of the computer,instead of on the front of the computer. Totally worked. looks like I have some bad USB ports up front.

  31. Andre
    October 13, 2016 at 8:01 am

    Disabling 'Realtek HD Audio Manager' in the startup tab within task manager and rebooting seemed to have worked for me (so far). Before I disabled it, every time I browsed certain folders, the mouse would get extremely laggy; it would start teleporting and become virtually unusable for a few momemts. Very annoying and disruptive to a quick workflow. I repeated the steps that usually cause this and it doesn't seem to produce the issue any longer. Nice!

    Thanks a lot for the fairly comprehensive help article.

  32. Ann Selby
    September 29, 2016 at 11:31 pm

    Brilliant! Thank you!!! Been bugging me since last November 2015 - Windows 10 not showing how much battery was left on my VX Nano. These instructions worked because I had to download another part of the Driver to enable. So grateful, thanks again.

  33. SG
    September 28, 2016 at 10:27 pm


    Thanks for your input :)

    I fixed this issue on my clients PC by downgrading (reinstalling) - Intel(R) Matrix Storage Console Software + Driver package to an older version ( from motherboards (Intel DH57DD) manufacture website - then rebooted the system and no more freakish mouse problems :) After that I stopped automatic driver updates on Windows 10 - // or you can completely stop windows from updating, by stooping and disabling Windows Update service!

    Good luck ;)

  34. JR
    September 25, 2016 at 4:58 am

    My mouse issue started when I went looking for an enhanced animated pointer in the Advanced mouse properties. Choose a new scheme from the scheme pull down with an animated pointer. The lag started almost immediately. I tried a few of the driver fixes, not thinking that the pointer scheme selection was really at fault.
    Eventually I went back and selected "none" under the scheme pull down on the pointer tab of mouse properties and "There ya go!" ... No More Lag!!!

  35. StanTheMan
    September 19, 2016 at 6:26 am

    I've tried to turning off the "Mouse accel enhance" and it works like a charm now. Incredibly frustrating with this mouse issue on Windows 10. You just saved my day thanks!!!

  36. Stephen
    August 31, 2016 at 7:09 pm

    I have a track pad and pointer on my HP 2740p, the track pad works perfectly but the pointer always moves the mouse arrow to the right no-matter what direction I move the pointer.

  37. Jiri
    August 30, 2016 at 9:35 pm

    My Lenovo Yoga 300 got fixed after 2 months since I bought it....Drove me crazy,because this problem with mouse stuttering drove me crazy...the notebook was virtually unusable. I was seriously pondering to throw it away and take a loss...
    Disabled the Realtec HD Audio manager and unclicked the Enhance pointer precision under mouse properties....and works!
    Now I would like to know, if there is any way to assign a different IRQ to the Realtec HD Audio manages, so it can be turned on and not interfere with mouse driver...and if so, if the procedure can be described in detail.....

  38. Joe
    August 20, 2016 at 12:28 pm

    Thanks for the pointer fix in Windows 10. Your site is the only one that had the right fix. I am grateful sir!

  39. Merry
    August 13, 2016 at 6:20 pm

    My issue is that the cursor shows as busy every few seconds and all the solutions I have found so far are specifically for HP machines. I don't have an HP, I don't have Simplepass and I don't have biometrics. I have updated all the drivers and I have disabled apps running in the background one by one to see which one was causing this, nothing. The task manager shows normal with nothing but firefox working even though the cursor is spinning right at that moment like crazy.

  40. Ted@Jet
    July 28, 2016 at 8:53 pm

    My Issue is that I start my machine in the morning.. mouse is inoperable as the driver in invalid.. I uninstall the driver and restart my machine. hey presto windows 10 installs and activates the mouse.... Next day we are back to square 1.

  41. Mary
    July 26, 2016 at 8:55 am

    Main problem is NO Mouse - or internet on Desktop that has gone to Win 10!
    Hard to navigate to try solutions found on my laptop.
    Can you get it to install again?
    Allowing all its Apps etc ...?

  42. Sandy
    June 24, 2016 at 4:30 pm

    After upgrading my desktop to Windows 10, I'm having all variety of mouse issues. First thing I noticed is that when I try to drag and drop, the mouse 'drops' on its own. Same thing happens when I try to copy and paste using mouse drag. Also, when I use it to point and click, most of the time nothing happens for several seconds. It might take four or five clicks to select something on an application menu.

    • Pam
      August 9, 2016 at 7:43 pm

      This is my problem. I've been searching everywhere for a solution. Nothing yet...

    • Katie
      April 19, 2017 at 7:45 am

      Did you ever get this solved? I'm having the same issue with the dragging/dropping, sometimes it doesn't select an object at all. I also find that I click once on something and the mouse automatically double clicks so I end up trashing email I didn't want to trash or opening something I only wanted to select, driving me bonkers!

  43. Anonymous
    May 11, 2016 at 9:12 pm

    "...Realtek HD Audio Manger..." Mooo....

  44. Anonymous
    May 11, 2016 at 4:01 pm

    My issue is with Windows 10 twice automatically replacing my mouse configuration with the "recommended" ASUS one that to be honest sucks.

    With the next upgrade coming, how can I avoid this again.

  45. W10sux
    May 11, 2016 at 1:45 pm

    Windows 10 has Mouse Issues toooo? I'm never upgrading to W10, I'd rather move to Ubuntu, or even iOS.