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Add Facebook Trusted Contacts To Ensure You Can Recover Your Account

Tina Sieber 15-05-2013

facebook trusted contactsDo you stay in touch with close friends and family via Facebook? How would you feel if you were suddenly locked out of Facebook 9 Ways in Which Facebook Holds You By The Balls [Weekly Facebook Tips] Have you ever entertained the thought of quitting Facebook? And how quickly did you dismiss this idea? Most of us don't realize it right away, but we're pretty seriously invested in Facebook. Once we have... Read More ?


It happens all the time. People forget their password, accounts get hacked 4 Things to Do Immediately When Your Facebook Account Was Hacked If you suspect that your Facebook account has been hacked, here's what to do to find out and regain control. Read More , or Facebook decides they have violated the Terms of Service Banned: What Happens When Facebook Doesn't Like You [Feature] When I interviewed Mark S. Zuckerberg, I thought that he was a charming, polite guy. When he talked, he did so with a typically Midwestern drawl. He has raised a large family and has a... Read More and bans them. And when they try to recover their account, they realize that phone numbers or email addresses they once provided for a potential security check are long out of date. So what can they do to recover their Facebook account?

The Problem

Facebook is notorious for its impersonal customer support. Instead of offering a human to talk to, they prop their online Help Center with admittedly excellent instructions on how to recover your account How to Recover Your Facebook Account When You Can't Log In Forgot your password? Were you hacked? Here's how to recover your Facebook account using proven Facebook account recovery options. Read More – in theory. Unfortunately, many cases are special and can not be solved with an automated system. Consequently, Facebook must have been overwhelmed with people trying to contact them in person and cases that required proof of identity. Users have been frustrated with the lack of human assistance and report that it took Facebook weeks to process documents and unlock their accounts.

facebook trusted contacts

To address this dilemma, Facebook has now introduced a security feature that let’s your close friends help you recover your account. Facebook previously announced a featured called Trusted Friends Recover Facebook With A Little Help From Your Friends [News] Facebook is constantly bringing something new to their service, and this one is interesting. It is not the typical Facebook story about some new change to the news feed or a completely new looking profile,... Read More , which was available during an initial testing period from October 2011 until early 2012. What they have released now is an overhauled version, which lets you designate friends as Facebook trusted contacts ahead of time, rather than selecting them only when you can no longer access your account. Making your friends confirm your identity is a smart move on Facebook’s part!

How To Add Facebook Trusted Contacts

Trusted Contacts can be added and changed anytime via Security Settings. Click Edit next to Trusted Contacts and click Choose Trusted Contacts.


facebook trusted friends

Then type in the names of friends you trust. For example I have added my sister and friends I am regularly in touch with through Facebook or otherwise.

facebook trusted friends

Next you need to enter your password to confirm the changes.


facebook trusted friends

When you have successfully completed this step, your Facebook trusted contacts will show up under Security Settings. You can edit or remove them anytime.

facebook trusted friend tool

How To Recover Your Account with Trusted Contacts

From the Facebook Homepage, click Forgot your password? on the top right. Then find your account via your email address, phone number, username or full name. When using your own full name, you may also have to enter a friend’s full name, so Facebook can find the right account. Once it does, Facebook will offer to send a link to reset your password to your email address(es). Since I found my account using my Gmail address, it also offered me the use of the Google account to reset my password.


facebook trusted friend tool

Click No longer have access to these? if you cannot access your email. You will then be asked to confirm an email address you can access, although that won’t be necessary to recover your account.

facebook trusted friend tool

In the next step you can reveal your trusted contacts. You need to personally contact three of them, ask them to visit so they receive your recovery codes, collect these codes, and enter them in the form to recover access to your account.


facebook trusted contacts

Words Of Caution

Choose your trusted friends wisely. In some places hacking a person’s account is a kind of sport. If you have three close friends who know each other and could potentially team up to play a mischievous trick on you, reconsider. Who can you really trust?

Ask yourself…

  • Who would you trust with the key to your apartment?
  • Who can you get in touch with outside Facebook and without access to your email account?

The above are your minimum requirements. If you know three or more people who qualify and don’t know each other or would never play a mean trick on you, you have found the perfect candidates to be added as Facebook trusted contacts.


Trusted Contacts are a last resort to recovering your account and probably the most dicey one. And just like any other recovery option, you have to keep them current. What if your friendship ends, your friend stops using Facebook, or cannot be reached for a significant amount of time? Frankly, I think it’s easier to enable Facebook Two Factor Authentication and make sure your backup email addresses and phone numbers are up to date. However, having yet another extra security net doesn’t hurt, but I wouldn’t rely only on Trusted Contacts.

Other Ways To Secure Your Facebook Account

Don’t forget the other basic ways of securing your Facebook account 5 Things You Can Do NOW To Secure Your Facebook Account & Make It Recoverable To most of us this is the biggest nightmare. You want to log into your Facebook account and your password no longer works. In the worst of cases, someone managed to hack your account and... Read More :

Double-check your General Account Settings. Make sure your primary email address is current and add secondary email addresses. Set a secure password. Check your Mobile Settings and add another mobile phone number. Set up Facebook Login Approvals and install the Code Generator on your Android How to Use Facebook Two-Factor Authentication and Mobile Code Generator Here's how to set up two-factor authentication on your Facebook account and use the Facebook Code Generator for better security. Read More . And finally add Trusted Contacts.

Has your Facebook account ever been hacked and how did you recover it? How do you make sure this never happens (again)?

Affiliate Disclosure: By buying the products we recommend, you help keep the site alive. Read more.

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  1. Kristina Linden Hooper
    April 10, 2015 at 2:01 am

    My third trust to contact cannot get her code. what do I do now? I am unable to do anything change any settings nothing without that code I can't even deactivate my account

  2. Mark Konecsni
    August 23, 2013 at 9:02 pm

    How do I get back into a phised facebook account if the security question can't be answered (ie: the question is: what street did you live on when you were 8 years old? I didn't live on a street, I lived on a farm. I didn't designate any trusted friends before facebook suspended my account. ????

  3. luckyali
    August 17, 2013 at 7:16 am

    Hello Respected Ma'm,I hv a question I'm in USA and I was traveling to different state and in between I open my fb and then something goes wrong,my fb is temporary locked and they give me to verify through friends identity u kwn its really hard, the prb is the primarly email which i was set is no longer valid moreover cellphone number is difffernt coz now I'm USA,I'm in trouble I need my account back ,I kwn there must be a way to access my account but i don't knw do help me .y My new email is luckyali747...

  4. Erwin
    July 9, 2013 at 3:39 pm

    Trusted contact is dangerous,
    my wife account was hack, they change everything, email, phone number, and they set the trusted contact.
    when we try to recover, only have option to send reset password to new email, another option: have no access to his email, will lead us to add new email/new phone number, then ask for 3 trusted contact....

    try everything and failll

  5. tamara
    June 17, 2013 at 8:19 pm

    Please help me restore my facebook page.

  6. Charity
    May 17, 2013 at 1:06 am

    Where is this "trusted contacts" thing? It's not in my FB Security Settings. Or anywhere, for that matter.

    • Tina Sieber
      May 17, 2013 at 6:26 am

      Log into Facebook, follow this link and it should be in the list of security settings, between App Passwords and Recognized Devices.

      If you can't see it there, the feature might not have been rolled out to your Facebook account, yet. Patience.

      • Nirupam Barik
        August 8, 2013 at 11:39 am

        Trusted Contacts security feature is nice...but once ur account get hacked...hacker can change ur trusted contacts or remove ur trusted u cant recover ur account...and at the same time we r not able to find the recovery optn by giving security qustn's answer (though the ans was added earlier)..
        if u added security qustn and trusted contacts both as a account recovery optn,we are getting ONLY ONE recovery option i.e trusted once it get hacked,trusted contcts can be remove or its nt an ideal optn to qustn also should be include as a recovery optn(if it was added earlier) along with trusted security qustn is can never be change or updated....this securty qustn was the best way to recover..
        Pls fixed dis problem...we r only getting one recovery optn,,that is trusted contacts... security qustn optn are not showing,,if both trusted contacts and security qustn were added to an account...!!

  7. Biobaku Collins
    May 16, 2013 at 10:15 am

    Cool, we print it out for safe keeping

  8. Ali Khan
    May 16, 2013 at 3:10 am

    Informative :) Thanks for the article ... Recently my account got compromised because of my friend. He correctly guessed the security question of yahoo mail which was linked to my FB account. So it was through Yahoo my Fb account got compromised. Never saw that coming.

    May 16, 2013 at 2:11 am

    Many tahnx for the article. I'm going to use it now.