Facebook Hello vs. TrueCaller: Which Is the Best Caller ID and Dialer App for Android?

Mihir Patkar 26-04-2015

The world’s largest social network has a tremendous amount of data about the people that inhabit it. Facebook wants to use this to help you identify who is calling you and give you a little more information along the way with a new free app for Android: Facebook Hello.


Hello is currently available for download from the Google Play Store in limited countries, such as the US and Brazil. However, you can still get it if you download and install the APK. You can find the Facebook Hello APK at APK Mirror.

Of course, you will have to grant it access to your Facebook account to use the app. Hello has two purposes: it is a dialer app and a caller ID app. Let’s take a look at both those aspects individually, and as a whole.

Facebook Hello as a Dialer App


The good thing about Hello is that it incorporates most of the features you need, and it adds a few more aspects.

For example, Hello has a number pad with a T9 dictionary for you to quickly look up a contact with a few taps. You can also set contacts as favorites to find them easily. And you get all the usual call records and other data you will need.


What’s New


Since it is integrated with Facebook, it combines your phone’s contact list with your Facebook friends list. So when you search for a name, you will get results from your phone as well as from Facebook.

If your Facebook friend has added his or her phone number to their Facebook account, you can directly call them. If not, use Facebook Messenger to make a free VOIP call Goodbye, Skype: 4 Alternative VOIP Services You Can Record Calls With Can't record calls with Skype anymore? Recent changes that break support of third-party apps have left many users frustrated. Could now be the time to try an alternative VoIP call recording service? Read More  — it won’t use your talk minutes, but you’ll need an active Internet connection via WiFi, 3G, or 4G.

Similarly, if a contact in your phone’s address book also is your Facebook friend, Facebook will smartly sync those two and present the option to place a direct call or call for free via Facebook Messenger 15 Hidden Facebook Messenger Tricks You Need to Try Even though you use Facebook Messenger every day, here are some Facebook Messenger secrets you may have missed. Read More .


If you like all these features, you can set Hello as your default app in Android How to Remove, Change, and Set Default Apps in Android Here's everything you should know about setting and adjusting default apps on Android, including changing how links open. Read More , replacing your current dialer app.

What’s Missing

That said, not everything is perfect. For instance, Hello does not support swipe gestures for shortcuts, like swiping right on a contact to text message them or swiping left to call them.

Hello also ties you in deeply to Facebook. Whereas other dialer apps like Contacts+ integrate different social networks, Hello is all about this single social network. It does not even support other products Facebook owns, like Instagram or WhatsApp, which also has voice calling and free messaging WhatsApp Voice Call: Everything You Need to Know Popular instant messaging app WhatsApp has finally launched a new voice calling service, enabling users to make phone calls over the Internet. Read More .

Facebook Hello as a Caller ID App



It’s unpleasant to get a call from an unknown number. Hello uses Facebook’s database to provide details of a caller. There are some great caller ID apps for Android Four Free Caller Identification Apps That Will Annoy Your Telemarketers Using one of these caller ID apps, you can easily block telemarketers and know who's calling you before you answer. Read More , but the crowd-sourced TrueCaller stands out among them. Still, Hello has a few good points of its own.

Unlike TrueCaller, Hello has more accurate data about people. TrueCaller works by analyzing its users’ phonebooks Truecaller: Cross Platform Called ID & Phone Lookup App Read More . So I could be saved as just “Mihir” by someone and when I call another person, just the name “Mihir” flashes on screen. That isn’t enough context to be useful as caller ID. On the other hand, Hello uses data from my Facebook profile, so you’ll see my full name and photo when I call. Caller ID is about context, and Hello does that better than TrueCaller.

However, since Hello only displays what Facebook knows about anyone What Does Facebook Know About You? Why You Should Delete Facebook What does Facebook really know about you? One thing's for sure: if you want online privacy, Facebook is best avoided. Read More , you won’t always get a result. TrueCaller’s crowd-sourced data recognizes more numbers, since many people still aren’t on Facebook. It’s a question of quantity versus quality.



Hello and TrueCaller are alike in smartly recognizing spam numbers that are commonly blocked by many users, and can automatically block them for you. You’ll also get an alert about such a number if you aren’t automatically blocking.

The app appears as an overlay when you get a call. You can choose to have it show this info for all calls, hidden numbers, or just calls from those who aren’t already in your phone book.

Finally, Hello does not provide further context about an incoming call from someone in your address book. Apps like Ready Contact List will show you recent conversations with them or contextual notes; it would be easy for Facebook to add those, so hopefully we will see those in the future.

Should You Download Hello?

Whether you need Hello or not is tied in with how much you use Facebook. If you have an active Facebook account and several friendships there, Hello can be a great asset. You will get context about your friends when they call, context about people you may know when they call, and even make direct free VOIP calls on Messenger without opening a new app.

However, if Facebook isn’t your thing, then you can skip Hello. For you, TrueCaller will do a better job of caller ID, and as for the dialer, you can use TrueDialer for context-aware calls Looking For A Smart Dialer App For Android? Truedialer Delivers Truedialer, a new app from Truecaller, can show you what unknown number you're about to call and can greatly improve the calling experience on your Android device. Read More or choose among the many other contacts and dialer apps for Android What Is the Best Contacts & Dialer App for Android? You don't have to settle for your phone's built-in contacts and dialer apps. Read More .

Download: Facebook Hello for Android (Free) [No Longer Available]

Download: Facebook Hello for Android APK (Free, unofficial source, but verified)

How Much Personal Info Do You Give Facebook?


Hello is dependent on you giving Facebook your phone number, your phone’s contact list, and other data like call logs. Thankfully, Hello also has an option to delete all the data from Hello or just delete call and search history.

Still, it begs the question: how much personal information are you comfortable giving Facebook? Have you uploaded your phone number already?

Related topics: Contact Management, Facebook.

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  1. Ella
    September 1, 2016 at 8:08 am

    If you guys are looking for a good caller id app try CallApp. I have 3 caller id apps on my phone and so far CallApp is beating them in most of the aspects..

  2. Anonymous
    July 7, 2015 at 1:27 pm

    it seems Facebook are preparing to introduce their own phone and mobile OS very soon, and they are using android as a testing platform.

  3. jimvandamme
    April 27, 2015 at 11:08 pm

    What about Firefox Hello?? I'm confused.

  4. Scott Johnson
    April 27, 2015 at 10:13 pm

    Lots of info about the FB app, but virtually nothing about the other one. How is this a comparison review?

  5. Longshot
    April 27, 2015 at 4:16 pm

    Pathetic sounding ad for Facebook Hello. Smells like a paid advertisement

  6. Doc
    April 26, 2015 at 6:15 pm

    Instead of a feature-by-feature comparison of TrueCaller vs Facebook Hello, this reads more like an ad for Facebook Hello. Why not tell us something about TrueCaller instead?