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CrashPlan Shutters Cloud Backup for Home Users

Dave Parrack 23-08-2017

Code42, the company behind CrashPlan, has announced that it’s ditching home users. CrashPlan for Home is being killed off, with Code42 instead focusing entirely on enterprise and business customers. Thankfully, Code42 is giving all CrashPlan for Home users plenty of notice.


It’s essential to back everything up one way or another. Most of us have some sort of local backup in place, regularly copying essential files to an external hard drive. However, that’s not fool- or fireproof. Which is why many of us now back things up to the cloud Read This Before Choosing An Online Backup Provider Backing up your files is a no-brainer - at least it should be. Hardware failure, security breaches, natural disasters, thieving scumbags and clumsiness can all lead to heart-in-mouth moments when you realise that your precious... Read More too.

Code42 Abandons CrashPlan Home Users

Cloud backups work extremely well, running in the background, saving everything to a server somewhere you’ll never visit. Unfortunately, CrashPlan for Home, one of the best-rated and well-regarded cloud backup services, has decided home users are no longer worth it.

Effective from now, CrashPlan for Home users will no longer be able to renew their subscriptions. Instead, they have the time left on their subscription (plus 60 days) to find an alternative cloud backup provider. And CrashPlan for Home will cease to be on October 23, 2018.

This news hasn’t gone down well with CrashPlan for Home users who are now left looking around for an alternative service. They’re frustrated that having spent a long time looking for a suitable cloud backup solution, and eventually settling on CrashPlan, they’re now being abandoned.


From CrashPlan to Carbonite or Backblaze?

Code42 is recommending CrashPlan for Home users switch to CrashPlan for Small Business or Carbonite. However, Backblaze wasted no time in reaching out for CrashPlan customers, offering them the chance to try its service for free. Either way, it’s satisfying to know that there are plenty of ready-made alternatives out there. Including Google Drive’s Backup and Sync Google Drive Will Now Backup and Sync Your Files Google is replacing Google Drive for PC and Mac with a new tool that it calls Backup and Sync. This allows you to backup and sync all of your various files and folders. Read More .

Do you currently use CrashPlan for Home? If so, how do you feel about Code42 shuttering the service? Were you happy with CrashPlan for Home? Or did you experience any issues? Which service do you think you’ll switch to using now? The comments are open below!

Image Credit: Leonardo Rizzi via Flickr

Related topics: Cloud Storage, Data Backup, Data Recovery.

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  1. Rahul
    August 24, 2017 at 9:45 pm

    I wasted $150 on my CrashPlan Home renewal sub in early August. Too bad for me, customer service says. I can't be given a refund. What if i don't want Carbonite?

  2. likefunbutnot
    August 24, 2017 at 3:57 pm

    I'm not entirely sure why they need to kill the home service entirely. It's one thing to say "We don't want to offer unlimited storage backups on our own servers to home users", but one of the interesting features of Crashplan was the ability to establish a backup target of your own, that only used Crashplan's servers for authentication. In theory, I can still do that from the Business client, but I can't do it for free any longer.

    As far as backup services: Carbonite doesn't support Linux. Backblaze doesn't have a Linux client of its own but there are third party applications for Linux that work with it. But Backblaze is also lacking the ability to keep unlimited file versions, something that Crashplan very definitely does have and which I've always considered its killer feature over and above the alternatives.

  3. ReadandShare
    August 24, 2017 at 3:03 am

    Check out Mega - 50GB free when signing up - no gimmicks. Mega claims end-to-end encryption (although I still encrypt my sensitive files before uploading).

  4. Nick
    August 24, 2017 at 1:21 am

    I love CrashPlan! You guys need to write a quick article comparing the options for us.