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However, did you know that there’s a native Windows 10 feature that can do this? It’s been around since the Anniversary Update, and it’s called Quick Assist. You can open it by searching for Quick Assist in the Start Menu.
Once opened, you’ll see two options: Get assistance and Give assistance. If you’re the one providing help, you’ll obviously want to click Give assistance. Then, sign in with your Microsoft account and you’ll see a short security code. This lasts for 10 minutes, and you’ll need to call, email, or otherwise message the code to the person you’re trying to help.
Have them click Get Assistance in the Quick Assist menu, and enter the code you’ve provided. Then they’ll have to accept the notice, allowing you to control their PC. After this, you can control the remote computer completely. You aren’t restricted from making system changes as long as the account you’re controlling is an administrator.
Check the top-right corner of the interface to open a toolbar. This lets you draw on the screen, pop open the Task Manager, or end the connection. Annotating the screen helps the other person see what you’re pointing out. If the person receiving help decides to end the connection, they can always do so by closing the window.
Overall, Quick Assist is a great native tool for remote control. It’s not designed as an always-on access option, though, as the other person must be sitting at their computer to input the code. Remember that tech support scammers can use this and other remote access tools against you, so only allow access for people you trust!
Have you tried this Quick Access utility? Or do you prefer another tool for remote assistance and other tasks? Let us know by leaving a comment!
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