Are You Getting The Broadband Speed You’re Paying For?

Chris Hoffman 05-11-2012

broadband speed test


How fast is your Internet connection, really? Your Internet service provider quotes you speeds, but how do you know if you’re actually getting the speed you’re paying for? You can find out using one of these free tools. And, if you’re not, there are some things you can do to increase your Internet connection speed Understanding Your Internet Speed So you're paying for a certain internet speed but what does that speed actually mean? How fast is it? And why does it seem so slow at times? Read More .

You can’t measure your connection speed based on how fast it seems during normal use, as websites won’t necessarily make use of your full download speeds. These tools will make use of all the bandwidth your connection has available, ensuring you a fairly accurate measurement.

The Speedtest Broadband Speed Test

Before using Speedtest, ensure no other programs are using your connection. For example, if you have a BitTorrent client The Torrent Guide for Everyone This beginner's guide is a great introduction to peer-to-peer file sharing with BitTorrent. Get started with torrent downloading in a safe and responsible way with our tips here. Read More  or another file-downloading program running, you should pause your downloads. This doesn’t just apply to your computer – if you have other computers sharing an Internet connection, ensure they’re not actively using your connection either. This will help you get a more accurate picture of just how fast your connection is.

Open the Speedtest page and click the Begin Test button to get started. Speedtest will automatically choose a nearby server and try downloading and uploading a file. It measures the speed when doing these transfers, and the speeds you see should be fairly representative of your Internet connection’s speeds.

broadband speed test

JD’s Auto Speed Tester

Speedtest is useful, but it only gives you a snapshot of your Internet connection speed at one point in time. It doesn’t tell you how consistent your connection speed is or whether it regularly fluctuates at certain times of the day. To monitor your Internet connection speed over time, download JD’s Auto Speed Tester [Broken URL Removed].

JD’s Auto Speed Tester will perform regular Internet connection speed tests in the background, providing you with a record of your broadband speeds. You can see a graph of your Internet connection speeds over time, allowing you to see just how consistent your Internet connection speeds are.

This program is quite powerful. It allows you to set up emails – you can get email alerts 10 Great ifttt Recipes To Automate Your Web Life We’ve already introduced you to ifttt in a previous post and there have been several improvements made and new channels added to the web application since then. Automation and synchronization are two points that have... Read More when your Internet connection speed drops to a certain level or receive regular updates on your Internet connection speed. You can also have it not perform tests when certain programs (such as file-downloading programs) are open.

Even if you prefer to run Internet connection speed tests manually and not on a schedule, this program can be useful. It will save each test results and provide a graph, while Speedtest won’t remember any previous results for you.

broadband speed check

What If You’re Not Receiving the Speed You Were Promised?

If you’ve run these tests and found that you’re not receiving the speeds your Internet service provider promised, you’re probably wondering what you can do to increase your connection speed.

Here’s the bad news: Internet connection speeds can vary. Internet service providers can’t promise you an exact speed, as your actual speed can depend on the amount of load on the network, how far you are from your Internet service provider’s hardware, and other factors. Sometimes this can even be to your benefit – for example, in the screenshots above, I’m getting over 27 Mbps (Mbps stands for megabits Memory Sizes Explained: Gigabytes, Terabytes, and Petabytes in Context It is easy to see that 500GB is more than 100GB. But how do different sizes compare? What is a gigabyte to a terabyte? Where does a petabyte fit in? Let's clear it up! Read More per second). However, my ISP only advertises a maximum of 25 Mbps – so I’m getting extra speed.

However, in many cases this won’t work out to your benefit. You’ll probably have an actual speed that’s a bit lower than the speed you were promised. If you look up your service plan details, you’ll probably see a footnote saying that your ISP can’t promise you an exact speed.

On the other hand, wide variations can indicate a problem. For example, if you were promised 25 Mbps and you’re receiving 23 Mbps, that’s within the margin of error. However, if your plan offers 25 Mbps and you’re consistently receiving 8 Mbps, this can indicate a problem. Internet service providers can make mistakes – I once upgraded to an Internet service plan with higher speeds. After upgrading, I ran a speed test program and noted that my speed hadn’t gone up. After a quick phone call Make Free Phone Calls Over Wi-Fi/Data Using Talkatone [Android & iOS] In the future, your phone will only need a data connection. Paying for voice minutes and text messages will be an outdated concept and you’ll be able to communicate entirely over Wi-Fi. Google already offers... Read More to my ISP, they realized that they hadn’t actually flipped the switch and given me the higher speeds I was paying for. This fixed the problem, and it’s possible no one would have noticed if I hadn’t tested my Internet connection speeds.

broadband speed test

Tips for Improving Your Speed

Before you go calling your Internet service provider and asking them to check your speeds, ensure you run multiple tests at different times – a single test isn’t enough to indicate a consistent problem. You should also ensure that no one else on your network is using your Internet connection, as you’ll see slower speeds in the tests if something else is maxing out your Internet connection.

If you’re receiving poor speeds, it’s also possible that there’s an issue on your end – not your Internet service provider’s. For example, if you’re on a wireless network, you could be receiving a weak signal. Check out these tips to improve your wireless signal 8 Tips to Effectively Boost Your Wireless Router Signal If your wireless router's signal doesn't seem to reach very far, or if your signal keeps dropping for some weird reason, here are a few things you can do that might fix it. Read More and ensure your router is using the ideal wireless channel Improve Your Wi-Fi Signal at Home & Outside with These Android Apps Looking to improve the Wi-Fi signal in your home or find a Wi-Fi connection when you're out? This article has you covered. Read More . To eliminate wireless connection problems, try plugging your computer directly into your router with a wired Ethernet cable What Are the Different Computer Cable Types You Need to Know? Not sure what that cord is for? Here are the most common computer cable types explained, from monitor cables to network cables. Read More and then running a broadband speed test. And even if you are receiving good results in your speed tests, it’s possible your ISP is throttling BitTorrent downloads Check If Your ISP Throttling Your BitTorrent Downloads Read More and other types of traffic, slowing it down.

How did your Internet connection speeds measure up? Are you getting the speeds you’re paying your Internet service provider for? Leave a comment and share your experience!

Image Credit: Connect the cable to the network switch via Shutterstock

Explore more about: Bandwidth, ISP.

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  1. Chris
    October 14, 2016 at 3:34 am

    So if the speed I am getting is only 20% what was promised do I have any legal rights to not be paying my full bill or ask them to fix it??

  2. Paul
    September 14, 2016 at 8:54 pm

    I am paying for 100mb/s download and 20mb/s upload. I am getting 23-35mb/s download and 13-15mb/s upload

  3. Joe Toulouse
    September 14, 2016 at 2:45 am

    im with primus canada they were ok for about 4 years now i get this and i was wondering if there is anyway i can get them in $hit for this.
    its been going on since the start of june and before that i was getting around 4mbps when they advertise up to 7mbps and now i get less then 1/2 a mbps and they sad its the technology in my area yet it was fine for 3 and a 1/2 year before hand they took a whole $10 off my bill and pretty much said suck it up or turn it off <---- lol my words but that's what they implied

  4. Prateek Panwar
    May 20, 2016 at 6:48 am

    The people who are not getting speed, I have 8mbps plan of airtel and I'm getting only upto 1mbps because, The Internet service providers shows their plans in Mega-Bits while any device uses in Mega-Bytes.(1 Mega-Bit = 8 Mega-Byte). If you have more high speed Internet like 15 mbps you should have upto 1875 Kilo-Bytes per second. If you download using your wifi broadband in play store it will give you upto 2 MBPS. My speed also increased in Play store and UC browser mini.

  5. BB
    April 20, 2016 at 8:57 pm

    I am paying for around 30mb and getting 10mb and it even dropped below .5mb!

  6. brandon
    March 20, 2016 at 2:37 am

    Im paying for a 5mb connection but am getting less than 60 kbps dl speeds? Ive tested at multiple times throughout the day and when nobody else is online along with plugging in via ethernet. Anybody know of anyway to fix this?

    • patrick
      May 2, 2016 at 9:03 am

      i had the same prblm. gave cmplaint to my providers and they say you get only 1/8th of the original speed when u r downloading frrom torrents, ytd etc.

  7. Darryl
    January 6, 2016 at 5:31 pm

    Hi i have a 6 meg unlimited plan that i have tested to be at 4.9 meg what can i expect on a 15 or 25 meg plan ? I wonder if running better lines ie: shortest possable /better quality line from where the phone service enters the house to the modem would help ?

  8. pankaj murmu
    November 24, 2015 at 10:50 am

    my plan is for 512kbps but when ever i download something its gives me less than 50 so i tested the speed n it showed me 512kbps . i dont know whats wrong !

    • ryan
      February 28, 2016 at 7:44 pm

      connection speed and download speed are different. I have a 15mb connection and max out at 1.5 mb/sec downloading.

  9. Anonymous
    September 21, 2015 at 6:28 pm

    If you are not getting what your paying for, you can always file a complaint with the FCC ( It does light a fire under most ISP's as they don't like the feds snooping in their business.

    I also stopped paying mine until they got the issue resolved. I now have a 50mbps connection that often gets 100mbps.

  10. Anonymous
    August 20, 2015 at 2:03 am

    My parents live in a rural area, where there is only one internet provider. They have a basic 5 Mbps connection, or I should say they pay for one. In recent months, internet speeds have dropped off dramatically. A speed test shows they now get less than 1.5 Mbps. Often, streaming video is next to impossible, and even basic text websites can be a hassle to load. The ISP has sent people out, who have said all the equipment is working correctly, but they claim that it won't get any faster until the ISP "upgrades" its equipment at some unknown future date. I'm curious about how the speed has gone down just because they haven't updated anything. Is there anything that can be done? I think the company is flat out lying.

  11. John Miller
    March 9, 2015 at 9:35 am

    I have 2 x desktop computers in my home, we have TalkTalk Fibre Broadband.
    One computer id measuring 32+ Mbps the other around 10 Mbps. This is consistent using Wi-Fi or Ethernet cables. The computers are the same and the same distance from the router & Modem.

    What the heck is going on????

  12. Chintan Bhatt
    March 4, 2015 at 3:44 am

    Dear Sir,
    I have 2 different ISP, one is of 50Mbps & other one is 50mbps, so may total BW = 100mbps
    I am providing leased line to my clients.
    My question is that, can i provide a BW of 60mbps to a single client? Also teach me the loadbalancing in this case.

  13. Divit Dsouza
    February 13, 2013 at 12:23 pm

    A ping of 9 ms!! Heavenly ;-)

  14. prasanth vikkath
    January 23, 2013 at 4:34 pm

    I have been using speed test for a long, and its really great. I haven't seen any other speed test website like this

  15. Christopher Webb
    November 14, 2012 at 9:36 pm

    How much should wifi degrade your connection speed if any at all?

    • Chris Hoffman
      November 29, 2012 at 5:59 pm

      With a solid Wi-Fi connection that isn't getting much interference, you shouldn't see much of a degradation in connection speed.

      However, there is a bit more latency -- if low latency and low ping times are important to you (for example, for gaming), then a wired connection is more ideal.

  16. Jim Spencer
    November 14, 2012 at 3:31 pm

    Thank You Chris! This helped me analyze my own connection speed, and it was not such great news!

  17. Márcio Guerra
    November 13, 2012 at 6:26 am

    I knew one or two links, but very good article! Thank you.


    Márcio Guerra

  18. Anonymous
    November 12, 2012 at 2:13 pm

    It always shows my speed very accurately on desktop but not on my android phone.

  19. Bhuvnesh Kumar
    November 12, 2012 at 8:06 am

    very good

  20. softwaredemons
    November 12, 2012 at 4:43 am

    Really great article.Thank you so much.

  21. Eric Wilborn
    November 12, 2012 at 2:37 am

    I'm getting better than advertised! Same at work, too. Could use more download speed, but I'm afraid we'd lose the upload (which is well above spec as well), so we're holding off.

  22. chip
    November 10, 2012 at 4:22 am

    I have been using JDs program this week and it is showing amazing speeds compared to the tests I run on The upload speeds are always comparable but the download speeds really differ.
    For instance I just tested with both
    JDs say 5.21 mbps and Speedtest says 1.06 mbps
    Why do you think there is such a difference. They were taken within seconds of each other.

    • Chris Hoffman
      November 10, 2012 at 3:25 pm

      Good question. It's possible doesn't have any server close to you but JD's does. This is very dependent on the program's servers -- if they're too slow, far away, or just bogged down, you'll see lower speeds. The servers must be faster at downloading and uploading than you are, or the speeds you'll see will be limited by the servers, not your own internet connection.

      • chip
        November 10, 2012 at 10:41 pm

        I know Speedtest has a server in a city fairly close to me. It is a mystery why they differ so. And who do I trust? The higher or lower reading?
        I notice it really varies in JDs comparison chart. It can be anywhere from 3.5 mbps to 19 mbps. I guess the idea of the comparison is to see an average over time.
        Thanks Chris.

      • JackDinn
        November 11, 2012 at 9:29 pm

        JDast actually uses multiple servers to test from and in multi-threaded mode , so in its default mode its download test is from 4 different servers and they are all incoming at the same time.

        This way it has the best chance of "maxing out" your connection and if one of the servers is having a "bad day" then that should not affect the throughput as the others should take up the slack.

        Of course you can change all these setting if you wish in the configs.

  23. Carter Brainerd
    November 9, 2012 at 2:26 am

    I am a TWC RR customer using their basic service. Even so I see speeds faster than advertised. With that being said, I have also used their RR Turbo and do not get the speeds advertised.

    (I like how the pic shows the DSL cable plugging in upside down!)

    • Chris Hoffman
      November 10, 2012 at 3:52 pm

      It depends on a variety of things, including how far you are from your ISP's hardware and how many people are using the connection at a time.

  24. shaquille lijkwan
    November 8, 2012 at 5:06 pm

    always checking just to be sure

  25. Yudono Ra
    November 8, 2012 at 9:41 am

    fortunately yes... i got the 512 Kbps package, and usually it fluctuated between 400-500 Kbps

  26. Ravi Lamontagne
    November 8, 2012 at 1:48 am

    27Mbps thats really fast. Mine registered 1.03Mbps

  27. Simon Lee
    November 7, 2012 at 3:14 pm

    I think the problem is in the picture above. The dude is plugging his cable in upside down!

    • Chris Hoffman
      November 7, 2012 at 5:57 pm

      Man, those stock photo sites need to have more attention to detail!

  28. Michael Jan Moratalla
    November 7, 2012 at 2:40 pm

    thanks for this very nice

  29. Ishar Jay
    November 7, 2012 at 3:28 am

    I'm using 8Mbps line, I get around 7.5Mbps coz I live bit away from the exchange. But most annoying thing with my ISP is bandwidth caps.

  30. Kaashif Haja
    November 7, 2012 at 2:30 am

    My ISP "Airtel" promised me 2.00 Mbps.
    But, i'm getting 256 kbps (ie. download/upload speed is +/- 30KB/s).
    EIGHT times lower than the promised speed..
    That's worse. That's a very big variation.

    • Chris Hoffman
      November 7, 2012 at 5:57 pm

      That is quite slow. I'd definitely contact them about it; it's their job to explain this to you or fix it.

      • Kaashif Haja
        November 8, 2012 at 2:25 pm

        They say that "i've crossed my plan limits". It's not fair..
        In a month, for 28 days i get 256 Kbps. For the remaining 2 days, i get 2.00 Mbps. That's really worse!! Atleast they could give 512Kbps.

        • Chris Hoffman
          November 10, 2012 at 3:19 pm

          Oh, so they've throttled you because you used a lot of bandwidth (or what they see as a lot). That's too bad, but there's not much you can do about that unless you switch to a different ISP or different plan.

        • Kaashif Haja
          November 10, 2012 at 3:28 pm

          I Have to change my ISP.

  31. si pribble
    November 6, 2012 at 11:13 pm

    If you happen to be using Frontier fiber they will tell you 75% of advertised speed is "good enough". The answer to the obvious question -- Can I pay 75% of my bill -- is negative. Yes I left Frontier.

    • Chris Hoffman
      November 7, 2012 at 5:56 pm

      Yup, ISPs always say this sort of thing. It's very unfortunately, but there's not much you can do (aside from switching ISPs, as you did!)

  32. chip
    November 6, 2012 at 11:12 pm

    Thanks JDs program is great.
    And you said that Speed check does not record your tests...yes they do.
    After testing click on Compare Your results. It shows how you compare with
    the world and if you scroll down it shows your recent tests for comparisons.

    • Chris Hoffman
      November 7, 2012 at 5:56 pm

      Ah, sorry about that, I clearly missed that!

  33. Jon Smith
    November 6, 2012 at 10:34 pm

    i dont think verizon throttles speeds but at&t does

  34. Erlis D.
    November 6, 2012 at 9:47 pm

    I have a poor connection as 4 Mbits.. That's a normal speed you can afford to pay here at my place... But anyway, I get most of the time 3,7-4,0 Mbits of speed! But what I don't get is, that sometimes during the evening, the internet is very slow, but the speedtest shows a speed at 4 Mbits..

    • Chris Hoffman
      November 7, 2012 at 5:56 pm

      That's odd. It's possible that the connection is just flaky at that time with lots of packet loss and speed fluctuations.

  35. Raj Bhagwandas
    November 6, 2012 at 8:14 pm

    Pay for 30Mbps Fibre Optic.
    Get up to 36 most of the time.

  36. Bud
    November 6, 2012 at 7:13 pm

    What the hell ever happened to verifying before posting this B.S. garbage???

    Start out with a good article, then post a fraudulent or very bad link........then the whole story becomes "tube steak" and flushed down the toilet !!!

    • Tina
      November 7, 2012 at 3:50 pm


      What fraudulent or bad link are you referring to?

    • Mark O'Neill
      November 7, 2012 at 3:58 pm

      Bud, I am the managing editor. Can you please clarify what you mean by a fraudulent link?

      And the story is perfectly fine, so I fail to see why you refer to it as "B.S. garbage". Chris and I would appreciate a little bit more explanation.

    • Chris Hoffman
      November 7, 2012 at 5:55 pm

      I have never heard of Mackeeper and I don't see any links to it in this article. Can you clarify what you're talking about, please?

      From what you said earlier, perhaps there was an advertisement for Mackeeper on a web page? I don't have control over that.

  37. Bud
    November 6, 2012 at 7:10 pm

    P.S. I'm using a high-speed iMac and the test showed only 1.3 mbps and is a scam to try to seduce you into buying MacKeeper!!!

    Someone there is a "lap-dog" for MacKeeper! Is it you, Chris Hoffman ???

  38. Bud
    November 6, 2012 at 7:05 pm

    MacKeeper is a NOTORIOUSLY bad site!!! I'm appalled that you'd allow this to be posted on this site!!!

    Now I seriously wonder and question the validity of MakeUseOf, unless your in the "bag" for these types of "rip-off" sites!!!

    I'm extremely disgusted and disappointed that MacKeeper would be used as a broadband tester!!!

    Shame on the jerk that used them as a barometer!!!

  39. Milton Smith
    November 6, 2012 at 5:50 pm

    Providing OSX and Linux script solutions would be helpful as well.

  40. AP
    November 6, 2012 at 4:20 pm

    Don't forget to check other hardware compatibility, like whether the Modem supports such speed or not. It's one of the most common mistake people make.

    • Chris Hoffman
      November 7, 2012 at 5:53 pm

      Good point. Generally ISPs provide their own modems for this reason.

  41. Nikhil Chandak
    November 6, 2012 at 1:58 pm

    I am getting the exact speed as the broadband has said to me
    I check it daily !

  42. Anonymous
    November 6, 2012 at 10:00 am

    Good article! I'm on Linux and I wanna know if there is a way to know if my neighbors are using my connection and if possible what they're doing ( .i.e check the network activity). What's the best software for that.

    • Trevor Lenten
      November 6, 2012 at 11:15 am

      If you use a wireless router you can check the router log to look for any odd MAC addresses, but if someone knows what they're doing that is not always going to work to catch them.

    • Sheldon
      November 6, 2012 at 8:00 pm

      secure your connection.

    • Chris Hoffman
      November 7, 2012 at 5:53 pm

      Yup, log into your router's web interface (you'll find instructions in its manual) and you can see this sort of thing. You should also really encrypt your connection with a password while you're at it!

  43. Dhruv Sangvikar
    November 6, 2012 at 9:53 am

    i have got a very strange problem. i have got a plan which promises me higher speeds at night after 10pm. but for the past 3 4 months I have not been able to get this speeds. the day time is normal as promised. And then at night the speed drops to horrible levels! It is not even the normal day time speed. I contacted the ISP and they said there is problem at their side and that they have made the plan changes correctly. I am not understanding what to do :(

    • Chris Hoffman
      November 7, 2012 at 5:52 pm

      Well, all you can really do is talk to your ISP about that, unfortunately.

  44. Budd Margolis
    November 6, 2012 at 9:24 am

    Ask the ISP to empty the cache on your account and then test. This is normally done annually but it may help.

  45. JackDinn
    November 6, 2012 at 7:43 am

    @ Martin Wallis

    Yea i have had a lot of trouble with false positive Trojan detections , but if people let me know what AV programs are detecting it i can do something about it. As of a couple of days ago VirusTotal was only showing 1 detection and that company i can not contact.

    Please read :-

    [Broken URL Removed]

    Thx all,

  46. Ray Herring
    November 6, 2012 at 7:37 am

    The problem with speed testing is that for instance, if you are on ADSL or especially ADSL2, distance to exchange (not as the crows fly, but actual cable length) and age of copper cable play a really big factor.

    The speed that your ISP quotes you is SYNC speed, so for instance, my internet connection ADSL1 is 8Mb Dn/384Kb Up.

    My router syncs at that speed, but it isn't what i would truly get, overhead accounts for a small amount, line quality, etc... all play a part in it too.

    Not to mention congestion at the exchange level.

    Besides just running a speed test, if the speedtest shows a significant drop, and your router isn't syncing at the speed of your account, then you need to have every thing in between looked at too.

    • Chris Hoffman
      November 7, 2012 at 5:51 pm

      That's about right. It's in your ISP's control, all you can do is ask them to look at everything in between.

  47. lemonthirst
    November 6, 2012 at 7:28 am

    Nice post, but there are many factors that influence the speed..server location and peerings are the most important in my opinion.
    Also the isp providers sometimes has their own speed test page... where you can get very good results but that doesn't apply for the whole world.
    Anyway using the internet just for servers in my country i get 30/50 mbps download and somewhere around 20 mbps upload
    For the rest of the world using somewhere around 8 mbps for a good price i think. just 14 euros
    @ Garey Boone i've done a basic speed test with the recommended page here's what i've got [Broken URL Removed]

  48. Boni Oloff
    November 6, 2012 at 7:00 am

    Oh man, you makes me sad. Here even download in 500kbps is a dream that never comes true in my city.. Haha..
    I wanna cry here.. Haha..

    • Indronil Mondal
      November 6, 2012 at 7:34 am

      i get only around 20 kbps

      • Boni Oloff
        November 6, 2012 at 8:42 am

        OK, you make a little happy now.. :D

        • abi0tic
          November 6, 2012 at 11:19 am

          Download: 93.79 Mbps
          Upload: 77.00 Mbps

        • Boni Oloff
          November 6, 2012 at 3:11 pm

          Cool, but that means Megabit per second right?

        • Chris Hoffman
          November 7, 2012 at 5:50 pm

          Now that's an Internet connection!

        • Ravi Lamontagne
          November 8, 2012 at 1:52 am

          wow where are u, at the CIA

        • abi0tic
          November 8, 2012 at 2:39 am

          Lol xD

        • Chris Hoffman
          November 10, 2012 at 3:52 pm

          Wow, Romania has awesome speeds!

  49. Félix S. De Jesús
    November 6, 2012 at 5:37 am

    I supposed to get 12-15 MB of Cable Internet Service but...
    Download: 5.76 Mbps
    Upload: 744 Kbps.
    How Sad!!

    • Chris Hoffman
      November 7, 2012 at 5:50 pm

      Yikes! Maybe try again at a non-peak time, like the middle of the night?

      • Félix S. De Jesús
        November 12, 2012 at 3:36 am

        That was the velocity that tooks @ 1:15AM... I don't know if the router interferes with velocity, but I think I'm paying so much for a low speed. :/

  50. Anonymous
    November 6, 2012 at 4:37 am

    The JD Autospeed link above leads to an installer that sets off every AV I tested it against all showing A Trojan inside the installer. Just a heads up.

    • Leland
      November 6, 2012 at 6:13 pm

      The installer downloaded fine but Malwarebytes caught the trojan trying to execute while the exe had only been downloaded.

      I'm not so sure it's a false positive. A downloaded exe file should not do anything until it is executed.

      • JacDinn
        November 8, 2012 at 11:38 am

        i can assure you it is a FP

        i suspect the exe in question was the update.exe which will execute directly on the first load of jdast (although if you had not even run jdast then i dunno) but i do know there is no Trojan.

        Thx ,

    • Chris Hoffman
      November 7, 2012 at 5:50 pm

      Sorry you had a problem. I myself downloaded and installed the file and did not see any antivirus warnings. After I was done with it, it uninstalled normally.

  51. Terafall
    November 6, 2012 at 4:02 am

    Thanks for the article.Now I know my broadband speed

  52. amit gaurav
    November 6, 2012 at 3:54 am

    Well, after seeing the heading I thought there might be tips , tweaks and tricks to improve your bandwidth/speed. To be fair I am disappointed with the article.

    • Chris Hoffman
      November 7, 2012 at 5:49 pm

      Well, you can improve some things, like your Wi-Fi speed, but generally this is out of your control.

      if your ISP is giving you 20 Mbps down, there's not really much you can do to get more than 20 Mbps. You can try moving closer to a data center or buying a higher speed tier, but this sort of thing is out of your control.

  53. Sarah Lam
    November 6, 2012 at 3:35 am

    I use speedtest frequently, so far the result seems ok. It seems that I am getting the speed that I pay for, although I do find the fee for the speed is rather steep (oh well, not the point).

    • Drew Butler
      November 6, 2012 at 5:31 am

      ^ totally agree

  54. Efi Dreyshner
    November 6, 2012 at 1:18 am

    I am checking this any month, just to be sure (:

  55. Nick
    November 6, 2012 at 1:16 am

    Another case where it might make sense to call up your ISP is when a variety of tests yeild speeds that are consistently below a slower tier. For example, say you're paying an extra $20/month to go from a 30 megabit tier to a 60 megabit tier, but you can't get anything faster than 30 megabits, you may want to quesiton your ISP as to what exactly you're paying the extra $20 for.

    • Chris Hoffman
      November 7, 2012 at 5:47 pm

      Yup, that is exactly the issue I had in the past, more or less.

    • James
      December 17, 2014 at 1:29 am

      I had this same issue today. When I plug my laptop directly into my cable modem I get 60mbps but only 20 using my wireless router. In the "fine print" it says 60mbps with one computer connected to the modem. Well I don't want that for 2 reasons. 1, I can't use any of my wireless devices and 2, I want to be behind some type of firewall or Natted IP address. I'm using a cheap router, like a Netgear N300 but I have a real Cisco router I'm going to try with.

  56. Colin
    November 6, 2012 at 12:46 am

    Speedtest will keep a record of your tests, if you sign up.

    • Chris Hoffman
      November 7, 2012 at 5:47 pm

      Good tip, but at least the desktop app will do it automatically!

  57. Garey Boone
    November 6, 2012 at 12:13 am

    Good article I use pretty regular which is great for finding the capacity of your isp plan that you are paying for.For finding out my actual speed and what nots I go to they have a plethora of tools.To get the best result I suggest signing up for a free account that way you have access to more on their website.