Has Your Bank Account Been Hacked? 3 Things to Check

Christian Cawley 10-11-2016

Barely a week goes by without us learning about the latest bank to be hacked. Often, the damage is mitigated by security systems and procedures, but occasionally things are far worse for the customers.


All of this tells us that banks are just as susceptible to online scammers as we are. But how do you know when your bank account has been hacked rather than typical bank login issues?

Whether the fraud has taken place because of poor practices by you, or because your bank isn’t as secure as it should be, here are three tell-tale signs to look out for. But first…

How Bad Is It?

Banks around the planet are hacked daily. At the time of writing, the U.K.’s Tesco Bank — operated by the Tesco supermarket chain — has just revealed that a hack has cleared out the bank accounts of several hundred people. Details are sketchy, indicating that perhaps the bank hadn’t embraced some of the security procedures put in place by other institutions.

In 2015, JP Morgan Chase was the biggest banking name to be targeted, while the FBI reported that 500 million bank accounts and financial records were hacked in the previous 12 months.

Bank accounts have always been attractive to thieves, so we should not be surprised by the figures here. But it’s worth considering one thing: networks and security are only the virtual bricks, padlocks, and vaults that secure our money. It’s all about the numbers, and numbers can be manipulated.


So, what should you look for if you think your bank account has been hacked?

1. Small, Unexplained Payments

Online banking thieves don’t want to alert you or the bank to unusual activity. If this happens, they’ve wasted their time. So, they start off by making a small, innocuous online purchases, perhaps for just a few dollars. This is also a tactic used with credit card fraud What To Do If You’re A Victim Of Online Credit Card Fraud Read More .

This shows the hacker that your account is working and has credit.

If you spot small, unusual payments from your bank account, alert your bank immediately. You should also set up SMS alerts to ensure that you get regular text statements and transaction notifications. Most banks offer these — if they don’t, change banks.


Bank Account Statement
Image Credit: Shutterstock

2. Large Transactions and an Empty Account

The next step for these digital thieves is to move your money, either to a bank account (which would be simple to trace) or by making a larger purchase. However, this may not happen straightaway. It depends on how confident the thief is about your ability — and your bank’s ability — to spot suspicious behavior.

If you didn’t spot the small amount of money vanishing from your bank account, you’ll almost certainly have noticed this.

3. Your Account Is Closed

It’s unlikely that you’ll experience this, but it has happened. People find out months down the line that their bank accounts — typically savings accounts rather than current/day-to-day accounts — have been emptied.


When these victims find out, it’s often with a letter from the bank, who announce “we’re closing your account” because it has been empty for some time.

You do not want to find out too late that your money has been stolen. Regularly checking your accounts online, or simply reading your statements (rather than filing/binning them) will stop this from happening.

Bank Cloned Credit Card
Image Credit: Shutterstock

Your Money Is Gone: What Does the Bank Do?

Whether you’ve lost a few dollars or your entire balance, your bank must act. If one account has been compromised, others may also be at risk (if they’re not already empty). It’s in the bank’s best interest to help you, both legally, and as a piece of public relations to retain your custom.


In the U.S., federal regulations mean that banks must protect accounts to some degree. If your bank has federal deposit insurance (you can check online) then they will stump up to $250,000 of money stolen from your account.

5 Steps to Make Banking More Secure

As impressive as this amount is, your bank might contest whether they should replace stolen funds. In short, they’re blaming you. For this reason, you need to begin using online (and offline) banking in a more secure way.

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  1. Keep your ATM card secure. This isn’t just about keeping your card in your pocket. Keep it in a secure, RFID-proof case. These Altoids tin-sized cases restrict RFID signals Don't Let Them Scan You: Blocking RFID Chips Every convenience in life comes at a cost. That's why things are so expensive at the corner store compared to the grocery store. They aren't selling you a carton of milk, they're selling you a... Read More , meaning that your ATM card cannot be cloned remotely.
  2. Avoid accessing your online bank account via public Wi-Fi. Always use your mobile internet connection, or for locations where this isn’t possible, employ a VPN service. A virtual private network will create an encrypted route for your data — see our list of top VPNs The Best VPN Services We've compiled a list of what we consider to be the best Virtual Private Network (VPN) service providers, grouped by premium, free, and torrent-friendly. Read More for more details.
  3. Don’t click on links in unexpected SMS or email messages claiming to be from your bank. Spoof websites are used in the process known as “phishing”, whereby victims are conned into giving up their personal details. If you receive an email, delete it, then open a fresh browser window and sign into your online bank account. Legitimate messages will be found here.
  4. Use a stronger password or employ two-factor authentication What Is Two-Factor Authentication, And Why You Should Use It Two-factor authentication (2FA) is a security method that requires two different ways of proving your identity. It is commonly used in everyday life. For example paying with a credit card not only requires the card,... Read More (2FA). Preferably, you should use both. Most banks now insist on 2FA for online banking.
  5. Keep your desktop and mobile operating systems up-to-date. The same also applies to web browsers. Additionally, avoid installing apps from third party sources.

Bank Safety Password PIN
Image Credit: Shutterstock

Beat Fraud and Keep Your Accounts Safe

Defeating online fraud is largely about awareness. If you don’t know what is going on with your bank account, there is a risk that someone will empty it. While banks have strong systems in place to prevent fraud and theft, we constantly shown that these systems fail.

So, regularly check your bank account, and access it securely. Look after your ATM card, be aware of ATM card skimmers 3 Danger Signs to Look for Each Time You Use an ATM Taking a few moments before popping your card into the ATM slot to withdraw money could be the difference between spotting it has been tampered with, and becoming penniless. But what should you look for? Read More that clone your card data, and don’t use public wireless networks 3 Dangers Of Logging On To Public Wi-Fi You've heard that you shouldn't open PayPal, your bank account and possibly even your email while using public WiFi. But what are the actual risks? Read More to access your bank (or do any online shopping).

Have you been a victim of bank account fraud? Did the bank reimburse your losses? Tell us about it in the comments.

Image Credits: Marcos Mesa Sam Wordley/Shutterstock

Related topics: Online Banking, Online Fraud, Online Security.

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  1. Pearl Moore
    September 2, 2017 at 9:31 pm

    On the 22nd August 2017 I realised that Large sums of money were transferred out of my account on the 18, 21, 22, August 2017. I informed my bank immediately and requested that a hold be placed on my account because I was out of the country yet another large sum was transferred on the 23 August 2017 making a total of $20,000.00 being transferred out. I visited the bank on the 29 August and I was asked to take my computer to a reputable technician and bring a report to the bank which will then launch an investigation to find the perpertrator and then they will refund me my money. I refused and was then given an affidavit to sign so that I can get my money back in two days time. I also refused and made quite a fuss and informed them that I'll go public with the incident. I returned to the bank the following day and without any fuss I was refunded my money.

  2. Dwayne Blake
    June 27, 2017 at 12:35 am

    I have now been a victim of fraud. My debit card was stolen and someone wrote fake checks in which the .the bank allowed to be cleared. I have no idea what to do? I filed a police report told the bank. They wrote checks in the amount of $7,000 . The bank state the checks were processed three days back to back at a atm. How they got my pin # I have no idea . Regions showed me a picture of the person at the atm someone I have never seen. I have contacted the credit reporting agencies. The bank just sent a letter stating research indicates you allowed someone to use your card what is going on. What can I do??? What are victims suppose to do?

    • Christian Cawley
      June 28, 2017 at 6:51 pm

      You should probably contact the bank's complaints department to begin with, as well as the police. If you can prove you don't know the individual, then that puts you on a stronger footing.