Apple Will Now Replace Your iPhone Battery for $29
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Apple doesn’t issue apologies lightly. And the company doesn’t like missing an opportunity to make money. However, Apple ended 2017 offering a begrudging apology, and reducing the price of replacement iPhone batteries. Bringing Batterygate to a satisfying conclusion.

In December 2017, Apple finally admitted to what many people had suspected for a long time. Namely, that the company was slowing down old iPhones. This was intentional, not to force users to upgrade, but to prevent old iPhones from shutting down when they were overworked.

While Apple’s intentions were pure, some users weren’t happy with what they saw as a feature intended to reduce performance. Especially as Apple chose not to inform users of the feature, let alone give them control over its deployment. And Apple has now responded to the backlash.

Apple Apologizes Over Batterygate

Apple has apologized for the confusion over the way older iPhone batteries are managed. In the apology, Apple rejects the notion of planned obsolescence, saying it would “[never] intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades.”

The company then explains how old batteries affect performance, and further explains the software update it added to iOS 10.2.1 to help prevent iPhones shutting down unexpectedly. Apple then details the things it’s doing to help address customers’ concerns over older iPhones.

Making It Cheaper to Replace Batteries

The big news is Apple is reducing the price of replacing an out-of-warranty iPhone battery from $79 to $29. This is available worldwide to “anyone with an iPhone 6 or later” until December 2018. And who knows, maybe Apple will permanently reduce the price as a gesture of goodwill.

Apple is also promising to release an iOS update in early 2018 that gives users “more visibility into the health of their iPhone’s battery”. Which is all most people annoyed by the news Apple was slowing down older iPhones really wanted. Because being upfront with customers is the key.

A Simple Solution to a Tricky Problem

While the apology comes across as passive aggressive, any apology is better than no apology. And reducing the costs associated with replacing an iPhone battery is a welcome resolution to the problem. Especially if it means you can start using your old iPhone in creative ways.

What do you think of Apple’s apology over Batterygate? Do you appreciate Apple lowering the price of replacement batteries for older iPhones? Will you be taking Apple up on its offer? Or are you likely to just buy a new iPhone instead? Please let us know in the comments below!

Image Credit: Karlis Dambrans via Flickr

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  1. Belayet Hossain
    January 2, 2018 at 3:51 am

    This is a good step by Apple. Many of Apple users suffering from battery drain issue.

  2. George
    January 2, 2018 at 2:34 am

    So you can replace the battery, will they upgrade the software to restore the speed of the iphone, or will it remain crippled?

    • Fleebin
      January 2, 2018 at 9:21 pm

      You're asking the big questions and this is the real issue. Why would a battery replacement fix what the software update broke? It won't. iPhones are still going to drain faster if they have been updated and are not on the latest hardware.

      • Jonathan
        January 12, 2018 at 5:11 am

        Actually, in theory (based on their explanation) it would. Because the battery is not in optimal shape, they basically underclock the phone to ensure that it is still functioning. The new battery would allow it to reach normal stock clock speeds and get that performance gain. If that's the way that it will actually work out? Who knows. Maybe it's just a money grab - a lot of people going to spend $29, I'd imagine.

  3. Chuck K.
    January 1, 2018 at 6:14 pm

    I'm shocked the price was 79 bucks to begin with. lol Considering people are addicted to phones and spend, what?, a thousand or two on a damn cell phone? lol It's like printers. Pick one up for 50 bucks and it costs tons more to keep it printing with the ink cartridges. lol I suppose the World Health Organization will finally give people who are addicted to technology (not a few hours a week) but 24/7 use the recognition it deserves, namely ADDICTION. What will the phonies (users) do then? lol