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How to Recover Deleted or Missing WhatsApp Messages

Ben Stegner Updated 21-05-2020

Do you need to recover deleted or missing WhatsApp messages? It’s certainly possible, and in this article we explain how to do it.


Instead of archiving a WhatsApp chat, you might have accidentally deleted it. What’s the difference? Archived chats are easy to recover from within WhatsApp, whereas recovering deleted messages isn’t so easy. But rest assured that you CAN do it.

In this tutorial, we’ll show you how to recover deleted WhatsApp messages on your iPhone or Android. We’ll then teach you how to set up an advanced WhatsApp backup plan to ensure you never lose any of your WhatsApp messages again.

Understanding WhatsApp Chat Backups

In order to retrieve deleted WhatsApp messages, you need to have enabled Chat Backup in the app’s settings. To reach this, just tap the Settings tab at the bottom on iOS, or open the three-dot menu at the top-right and choose Settings on Android.

From there, head to Chats > Chat backup. Here (under Auto Backup on iOS and Back up to Google Drive on Android), WhatsApp offers several backup frequencies:

  • Daily
  • Weekly
  • Monthly
  • Off


On Android, WhatsApp makes a local backup every night, but this won’t help you if you lose your phone. Which is why cloud backups are vital.

WhatsApp deletes older backup files as you create new ones. The iPhone app only keeps the latest backup file, while the Android version keeps “up to the last seven days’ worth” of backup files. Keep that in mind as you choose the right backup frequency for your needs.

By having daily auto backups, you’ll be able to easily recover messages soon after deleting them. On the other hand, weekly auto backups will allow you to go further back in time to recover deleted WhatsApp messages, at the expense of losing recent chat messages.

For a more advanced backup plan for Android devices, please scroll down to the “Advanced WhatsApp Backup Strategy on Android” section below.


How to Restore Archived WhatsApp Chats

On iPhone, if you archive an old chat, you can reverse the archival by shaking your iPhone and choosing Undo to recover the archived chat.

To unarchive a chat later:

  1. Scroll up in the chat list until Archived Chats appears.
  2. Tap on it, then swipe left on the chat you want to restore.
  3. Hit the Unarchive button that appears.

To unarchive a chat on Android:

  1. Scroll to the bottom of the chat list and tap Archived (X).
  2. Press and hold on the chat you want to recover.
  3. Tap the unarchive icon, which looks like a box with an upward-facing arrow.

How to Retrieve Deleted WhatsApp Messages

Wondering how to get back deleted WhatsApp messages after backing them up? Simply uninstall and reinstall WhatsApp on your device. When you reinstall the app, you will be prompted to restore your message history from the backup file. Tap Restore and you’ll retrieve everything from the latest backup.

This method of recovering deleted WhatsApp messages works on both Android and iOS as long as you have a backup. Keep in mind that it has to be within your selected auto-backup frequency, however. For instance, if you’ve set the app to back up daily, you can recover any deleted chats before the next daily backup occurs.


Recovering Deleted Media on WhatsApp

Hopefully, restoring your backup file allowed you to retrieve any deleted media from your chats. If that didn’t work, however, read our guide to recovering deleted photos from WhatsApp Here's How to Recover Deleted Photos from WhatsApp Learn how to recover deleted photos from Whatsapp in the fastest ways possible. our article covers everything you'll need. Read More .

On Android, you can simply open a file explorer app and navigate to /WhatsApp/Media. From there, simply sift through the folders until you find the deleted files to want to recover. Check the above guide for additional methods.

How to Recover Older Deleted Chats in WhatsApp

Getting deleted messages back after a new backup has run is slightly more difficult. Your success will depend on your selected auto-backup frequency. Note that this process only works on Android devices, since it lets you access the local backup files.

Before we dive into the process, here’s an overview:

  1. Open a file explorer app on your device.
  2. Navigate to /WhatsApp/Databases.
  3. Rename msgstore.db.crypt12 to msgstore-latest.db.crypt12.
  4. Rename msgstore-YYYY-MM-DD.1.db.crypt12 to msgstore.db.crypt12.
  5. Uninstall WhatsApp.
  6. If Google Drive backups are enabled, open Google Drive, slide out the left menu, tap Backups, and delete the WhatsApp backup file.
  7. Reinstall WhatsApp.
  8. When prompted, restore from the backup file.

How to Recover Older Deleted WhatsApp Chats on Android

As mentioned before, WhatsApp retains several days of chat backup files. One is, of course, the latest chat backup. The others, depending on your auto-backup frequency, could be one day or many days old. In addition to the Google Drive cloud backup, WhatsApp stores these backups on your device’s local storage.

Open your device’s file explorer app (Files by Google is a good option if you don’t have one installed), and navigate to /WhatsApp/Databases. Depending on your device, the WhatsApp folder may appear under /sdcard/, /storage/, or similar.

Within that folder, you’ll find the various chat backup files. The latest one is named msgstore.db.crypt12, while the others look like msgstore-YYYY-MM-DD.1.db.crypt12. As you’d expect, YYYY-MM-DD represents the year, month, and date, respectively.

To retrieve WhatsApp messages deleted sometime between two backups, simply do the following:

  • Rename msgstore.db.crypt12 to msgstore-latest.db.crypt12. This changes the latest backup file, since you’re about to give an older backup its name.
  • Next, rename the msgstore-YYYY-MM-DD.1.db.crypt12 file that you want to restore to msgstore.db.crypt12.

After that, uninstall WhatsApp. If you’ve enabled Google Drive cloud backups, open the Google Drive app, slide out the left menu, and select Backups. You’ll see a WhatsApp backup file with your phone number in it. Tap the three-dot Menu to the right of this and choose Delete backup to erase it.

Doing this prevents WhatsApp from using the backup file from Google Drive instead of the local file you want to restore.

Now, reinstall WhatsApp. During the setup process, you’ll be prompted to restore from the backup file you’ve just edited—it will show as X days old instead of the most recent backup file.

That’s all you have to do in order to retrieve deleted WhatsApp messages from older backups. Once you restore those messages, feel free to start using WhatsApp as normal again.

Export Retrieved Messages and Return to the Latest Backup

If you only walked through the above process to restore a few messages, and don’t want to lose the latest messages, you can export the retrieved chat messages and then restore WhatsApp to the latest backup. You’ll have to run through the entire process again, but it’s not difficult.

To export messages, open the chat containing the messages you want to save. Tap the three-dot Menu button at the top-right, followed by More > Export chat. If the chat has media, you’ll see an option to export Without media or to Include media.

Including media will add all recent images as attachments, which obviously increases the size of the export file. You can export up to 10,000 messages with media, or 40,000 messages without media.

After you make your choice, choose an app on your phone to share the text file (and attachments, if applicable) containing your messages. You can email this to yourself, add it to cloud storage, or similar.

Repeat this for any other chats with messages you want to save. Once that’s done, follow the steps in the above section again. When you come to renaming the backup files, reverse the process:

  • Rename the existing msgstore.db.crypt12 (which contains the messages you retrieved) to msgstore-YYYY-MM-DD.1.db.crypt12, using today’s date.
  • Then rename msgstore-latest.db.crypt12 (the latest backup created when you started) back to msgstore.db.crypt12.

Uninstall WhatsApp, delete your Google Drive backup if needed, reinstall the app and restore from backup, and your latest chats will reappear.

Advanced WhatsApp Backup Strategy on Android

Because you can easily view and edit WhatsApp chat backup files on Android, it’s easy to manipulate them if you like. Renaming them allows you to keep as many backup files as you want.

All you need to do is rename a backup in the msgstore-YYYY-MM-DD.1.db.crypt12 format to something else, such as oct11.db.crypt12. Because this file doesn’t use WhatsApp’s naming convention, it’s now protected from being overwritten by WhatsApp.

Consider creating your own backup file in this way once every month or so. That way, you won’t lose tons of messages if you have to restore one of them. For even more safety, copy your backup files to cloud storage or your computer so that they’re safe in case your phone stops working.

Recover WhatsApp Messages to Preserve Memories

As you can see, it’s fairly easy to recover deleted WhatsApp messages. However, this is only the case if you’ve backed up your messages ahead of time. This is why the advanced backup strategy is worth setting up if you’re an Android user.

Now that you’ve set up a full backup for WhatsApp and know that you won’t lose any messages, it’s a good idea to learn more about how WhatsApp works. Check out our rundown of the best new WhatsApp features you might have missed The Best New WhatsApp Features You Might Have Missed WhatsApp is constantly adding new features. We identify and track the best new features added to WhatsApp over the years. Read More .

Related topics: Data Backup, Data Recovery, Instant Messaging, WhatsApp.

Affiliate Disclosure: By buying the products we recommend, you help keep the site alive. Read more.

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  1. JN
    July 17, 2020 at 7:02 am

    your article seems really useful if you had backed up . But my icloud had been full since Jan 2020 and I guess my whatsapp haven't been backed up since. can i ask if you can help me retrieve my chats from only one person as I accidentally deleted all the chats.. and they are really important . would be so very grateful if you can tell me if it can be done? I desperately need the chats back from Feb 2020 - present . (I am not techy at all :( ) thanks so much.

  2. Ck
    June 10, 2020 at 7:24 pm

    I need assistance in downloading my chat history from the Google Drive to whatsapp. I am attempting to download my old chats via the Google Drive backup onto my new phone. The Google Drive backup indicates that it was last backed up when I manually backed up prior to switching to the new phone. The size of the backup (according to Whatsapp) was 6GB but for some reason when I go to recover, it downloads none of the chat history, and does the backup in a matter of a minutes which seems odd since the backup data says it is 6GB (and yes I am doing it through wifi). When Whatsapp prompts me for the recovery, it states it is recovering from the internal storage, as opposed to from the cloud, and proceeds to restore. All that is restored is the groups but again without any of the actual chat history. The phone number between the two phones is the same and my Google account is linked to this phone.

    Is there anyway I can select that the restoration access only the Drive backup, or figure out what the content is in the google drive backup.

  3. Momita Pal
    April 13, 2020 at 10:12 am

    If I reported and blocked someone 5 days ago and all chats are deleted and I took back up after reporting him by two different times. So I need it back, will it be possible?

  4. Son
    October 28, 2019 at 2:26 am

    Can't thank you enough!!! Can't explain how much it has helped me...

  5. Son
    October 28, 2019 at 2:25 am

    Thank you so much... I can't explain how much this article has helped me..

  6. Mawuli
    June 23, 2019 at 2:02 pm

    I've tried all that yet cannot retrieve backup messages from my SD card.
    I'm using whatsapp plus

  7. Ps
    March 27, 2019 at 5:36 pm

    Very true and helpful info

  8. Sanna budhiraja
    January 26, 2019 at 4:23 pm

    It was really very helpful. Thank you so much . I’m super happy now. I had no hope of getting my important messages back but this article made it possible.

  9. Lana
    October 21, 2018 at 9:03 pm

    So after I follow the steps, I have to delete the backup I have on Google Drive and then reinstall the app? Thanks!

    • Jackson Chung
      October 22, 2018 at 10:07 am

      Hi Lana,

      It would depend on your situation. You don't need to delete the backup on Google Drive if you're hoping to restore from the latest backup.

  10. Abhishek
    September 6, 2018 at 8:28 am

    I want to delete a chat and donot want it to b recovered by anyone....
    How is it possible?

    • Jackson Chung
      October 22, 2018 at 10:08 am

      Backup twice after deleting.

  11. Pavan reddy
    June 30, 2018 at 9:56 am

    How to recover the chats of frds

  12. Dory Frangi
    February 9, 2018 at 4:14 pm

    I followedthe steps and it didint work

    • Kayode akinwale
      May 5, 2018 at 8:39 pm

      My whatsap delert by mistake I don't know how to restore it back pls help me

  13. muana
    January 28, 2018 at 2:20 pm

    can i restore my watsapp messages which were deleted a years ago

    • Jackson Chung
      October 22, 2018 at 10:08 am

      Sorry no

  14. muana
    January 28, 2018 at 2:18 pm

    can i restore all the watsapp messages from my first use of watsapp...i have updated my app several times

    • Vvvv
      July 13, 2018 at 10:54 am


  15. Julietta
    January 18, 2018 at 8:39 pm

    I deleted my messages and I want them...this happened in the morning and yesterday plis hepl me

  16. Ankit saxena
    November 15, 2017 at 1:04 pm

    I deleted chat by mistake but don't know how to recover the conversation back. Will u pls help in this?

    • Arabinda ghosh
      December 6, 2017 at 4:20 am

      Unfortunately I deleted my whatsapp images. Kindly send it.please help.

  17. priyadarshini
    November 4, 2017 at 6:33 pm

    i need my chat history from april to oct pls help to get my messages & images back

  18. Premilaprincely06101970@gmail
    October 21, 2017 at 12:08 pm

    Please I need my friend Flynn Philip and with me WhatsApp chat fully from15th August to 20th October chat history fully I need would you help means iam very much thankful to you

  19. Premilaprincely06101970@gmail
    October 21, 2017 at 12:05 pm

    I want my deleted WhatsApp history with Flynn Philip August 15th to Oct 20th 2017 chatt fully I need please help iam very much thankful to you send my email

  20. Mahesh gandigude
    September 29, 2017 at 2:31 am

    I want my deleted chats in February

  21. JEAN
    September 25, 2017 at 10:09 pm

    I've deleted resent pictures on what's app and when I deleted my confercation it deletes it from my media

  22. Samina
    September 8, 2017 at 5:25 pm

    Please help me to restore old messages of whatsapp
    How can I get it back
    It was so important messages it's older than 3 months
    I need it
    I he backup setting
    Plz guide how to go to backup

  23. Avit
    August 27, 2017 at 1:05 pm

    I accidentally spammed my friends account and unfortunately lost all data kindly help me to recover all my old messages otherwise I will die soon coz that msgs are more important for me my life

  24. Julia
    August 25, 2017 at 5:05 pm

    Hi all...because of my broken lock screen button whatsapp (the actual app) was deleted from my phone. No backup, unfortunately. I reinstalled (don't think it asked me to restore anything) and tried all sorts of softwares including this one but all I get are my new whatsapp conversations that I can see anyway. Any help would be so appreciated, not sure whether there is anything I can try anymore? Thanks so much!

    • Silpa
      August 28, 2018 at 7:17 am

      Did u find da solution?plz let me knw

  25. Ruma
    August 25, 2017 at 8:56 am

    Hello !! Maine mere whatsapp chats glti se delete kr Diya or wo number nai mere phn me save nahi tha or wo contact important h so kya Kari mai ??

  26. Fatima kazi
    July 30, 2017 at 3:37 am

    There is one option in chats backup in google drive i have select daily option so i'm confused either to choose never or daily me out i want my chats back please..

  27. Aubrey
    July 25, 2017 at 12:40 pm

    I have lost a screenshot picture that was taken from facebook and send to my whatsapp.
    I cant find that screenshot nowhere, but but this happened in 2014 and I had 3 different simm cards already.
    How can I retrieve that picture.

  28. Pavan kumar
    June 30, 2017 at 7:36 am

    Hello!!this is Pavan my phone's internal memory is full.. whatsapp asked to restore backup n skip restore.. i in hurry tapped on skip restore.. thats it .. all my chats are gone.. very important chats for me.. i would like to get back back all my chats.. so could u please help me in getting it?! Thank you

  29. kohli
    June 20, 2017 at 12:22 pm

    i have accidentally deleted my important file and whats app chat,call which is very important for me but the issue is the data belongs to before 2 years December 2015 is it possible to recover all that data?
    please guide me to recollect my important data.

  30. shaikh
    May 21, 2017 at 3:40 pm

    I have accidentally deleted my conversations of April can it be possible to get them back i have backup my account on google drive but no use of it please if you can help and saves some people life send me the trick to get back my deleted conversations of only one contact please help me out if you can..Thanks

  31. HopelessHeart
    April 27, 2017 at 2:17 am

    Thank you, I rage quitted and deleted a chat but regretted it 5 mins later. The delete and reinstall WhatsApp trick still works!

  32. elli
    February 21, 2017 at 4:36 pm

    hi, tried it all, the manual recover doesnt work as when restoring wassup it still takks last back up from gmail.not from internal memory. on top of that, renaming those files made them all be saved into one all others are gone, very strange. still had made a copy of entire folder on extermal USB but cannot visualize the decrypt12 files as they are encrypted.
    im stuck now
    what else... pls help, i just need the one number from one of the avcidebtally erased chats. now over 7 days old. also, the ail.bavk up is a pain as i cannot find the way to acfcess tjose files either on gmail. have tried all apps in android store none work.elliam555@gmail, can anyone help?? thanks a lot

    • Pak
      April 19, 2017 at 6:58 am

      You need to disconnect WhatsApp backup from Google Drive in order to restore from local backup (internal memory or SD card).

    • shaikh
      May 21, 2017 at 3:42 pm

      How can whatsapp be disconnected from google drive??

      • Pak
        July 6, 2017 at 7:59 am

        You can disconnect WhatsApp backup from Google Drive.
        1. Log in Google Drive.
        2. Click Gear icon, and select Settings.
        3. Click Manage Apps.
        4. Find WhatsApp Nessenger, click OPTIONS, then choose Disconnect from Drive or Delete hidden app data.

  33. jacque
    February 5, 2017 at 2:48 am

    Hi,i tried anything possible to retrieve my whatsapp deleted convensations and as a result I am in big trouble because i cant.If anyone can please help me, please

  34. srikanth
    January 10, 2017 at 6:20 am

    How we will get the deleted video of video calling to a particular person

  35. Melody Fox
    January 4, 2017 at 5:25 pm

    Hello Help Forum...and Happy New Year!

    A friend of mine sent me link, but what happened to me was not something I deleted by mistake, but a totally different issue... (;o(* New Year's eve (around 11:30 p.m.) the system asked me if I wanted to backup Whatsapp messages (I was using my Motorola Smartp), so I clicked on yes...After a few minutes (about 10), as little thing was going round and round (I thought it was backing up), a notification popped up saying that Google hadn't been able to backup my conversations. So, I just clicked on *ok*...Then, as I had to read messages that I had received, but hadn't when all this *traffic* was happening, I realized that everything, meaning everything, had been deleted. All my contacts were there, but no messages! nothing...Whereas, talking with some, I asked them if they could see my messages, and they could. It was only on my end, obviously...

    So, what happens now please... (I did uninstall, reinstall, and then restore, but nothing happened. No old conversation was there...)
    Thank you,

    Melody Fox (aka the Princess of Rock)
    Love Peace Music

    in big trouble...I work a lot with these messages, so I have lost valuable info...

  36. Andrea
    December 21, 2016 at 9:07 am

    I posted a question but can't see it there.

  37. Andrea
    December 21, 2016 at 8:59 am

    I've tried to recover a chat on whatsapp, I've tried to unistall and reinstall but it's not working. But the intriguing part is that is not working for one particular number.
    Can you help?

  38. Mohammad Nazim
    November 29, 2016 at 12:51 am

    How to fine my accidentally 3 days delete Wattshap chat please help its very important for me

  39. Johnny
    August 22, 2016 at 7:57 pm

    If I deleted my chats before the backup takes place would I be able to get them back thanks for your help

  40. Joandrea Santiago
    August 17, 2016 at 6:09 am

    DEAR PERSON who made this. THANK YOU SO MUCH!!! I deleted my messages when I got emotional.. but was able to restore it using the Manual Method.

    I am so grateful!!!

    • shaikh
      May 21, 2017 at 3:43 pm

      Can you pls tell what method do you use for getting back your conversations

    • avit
      August 27, 2017 at 2:58 pm

      its my request i m not getting any conversations back in whatsapp kindly help me please sister..its a quest of my life....msg me at

  41. AJ
    August 13, 2016 at 11:54 pm

    Doesn't work!

  42. ayesha
    August 1, 2016 at 4:59 am

    Hi i want to connect with the person who wrote this article its very urgent..need to recover some very important watsapp chats from oct 15 to june 7th..kindly msg me on my email" i wud b highly grateful thanx

  43. Bob
    July 20, 2016 at 4:55 pm

    I mistaken deleted my google drive.Is there a way I can restore my chat?
    please assist.

  44. none
    June 24, 2016 at 6:46 am

    My phone(Samsung core 2) was damaged & I gave it to repair in a mobile center. They said it has to be flashed & after flashing all the internal things will be lost. After that when I got back my phone I saw wassap images in file manager. There was some intimate photos & i do not know what to do! please help me regarding this. My question is, is it possible to get wassap backup after flashing?

    • raj
      July 9, 2016 at 5:58 pm

      Whatsapp automatically takes backup to google drive (depending on what options you have chosen in whatsapp settings) and it can be restored after flashing.

  45. Brendon
    June 17, 2016 at 9:47 am

    If i deleted a whatsapp message and videos and i deleted the contact number also from my phone. Is their still a way to recover that specific messages and videos between me and that person. How can i do that?

  46. p.manikandan
    June 10, 2016 at 7:06 am

    Sir my mobile whats app text messages deleted last april 23 so i am requst recovery for 15/3/2016 to 14/05/2016 detail backup

  47. aimi
    June 4, 2016 at 8:34 am

    so, is it mean if the messages were deleted within 7 days, i can still restore with just uninstall then install the WhatsApp back?

    • Andrea
      December 21, 2016 at 9:15 am

      I've tried this and didn't work on my samsung.

  48. Nicholas
    May 16, 2016 at 1:45 pm

    The conversation history under my data folders is only for the last two months, how do i recover older conversation histories?

  49. Syamim Wahab
    May 2, 2016 at 4:00 pm

    i delete my all whatsapp data den use many mobile phones der z no backup for dat phone. now i want the chat history.. is der any possibility

    • mayinjune
      May 4, 2016 at 9:12 am

      Of course you can. Have a try about the FonePaw Android Data Recovery which can help you find not only Whatsapp data, but also music, photos, contacts, videos etc. I have been using it for some times. It's OK. You can just google it.

  50. Bev
    May 2, 2016 at 2:07 am

    I have accidentally deleted my WatsAp conversations and there are some very important messages that I urgently need. Can you help me please. I don't remember any thing that was used for pass words or anything when I was installing watsAp. Waiting for a speedy reply.

  51. Pallavi
    April 28, 2016 at 11:02 am

    thanks a lot it worked for me.

  52. foong keng yee
    March 29, 2016 at 1:35 am

    How can i recover the message year 2014?

    • Jacob
      June 22, 2016 at 6:28 am

      Hi Pallavi I read ur mesg get back ur datas please share ur comments with me .i have to back my datas it's very important please help me. ajacobruban@gmail. Com

  53. Santosh
    March 23, 2016 at 8:11 pm

    I have deleted my conversation last month is that possible to recover now , I need past4 months messages , I have cleared conversations many times , is it possible to recover whole deleted conversations at a time .. can you please help me in this. Appreciated for immediate reply
    email address:

    Eagerly waiting for reply.

  54. ibrahim
    March 9, 2016 at 11:41 am

    i have deleted my important conversation on 15 February 2016 around 10 pm but now recover it pls help me how to recover this conversation it is very important to me
    it can be possible this chat save in other phone but i can't ask him if any way to recover that pls help me my email

  55. Kishore
    January 22, 2016 at 2:03 pm

    2 years back im using a andriod mobile.. i delete my all whatsapp data den use many mobile phones der z no backup for dat phone. now i want the chat history.. is der any possibility...?

  56. Ziad
    January 4, 2016 at 11:10 am

    Hi my chat deleted and that is just about 2 hours ago but i have no sd card can i get it back or there were no backup messages for me ????

  57. jaco
    December 21, 2015 at 9:00 pm

    iPhone5S: Accidently deleted Whatapp, reinstalled it, lost last month's messages, older than 3-4 weeks are still there? It was about a month ago I did the last timecaptule backup?

  58. Ehtasham
    December 11, 2015 at 4:51 pm

    Hello I`m using lumia 520 and Today its windows is corrupted. please help me can i`ll recover my whole whatsapp chat history after installation of new whatsapp. I`ll use my old Microsoft account plz help me

  59. sukhwinder singh
    November 17, 2015 at 8:14 am

    I have deleted my conversation last month is that possible to recover now , I need past4 months messages , I have cleared conversations many times , is it passible to recover whole deleted conversations at a time .. can you please help me in this , I lost one important message , i don’t know when i deleted that one

    • Santosh
      March 23, 2016 at 8:26 pm

      Are you able to restore the data?

      If yes need your help please

      I have deleted my conversation last month , I need Last 6 months messages. Please help me out. Awaiting for your reply.

      Email adress:

  60. Anonymous
    October 1, 2015 at 7:52 am

    i buy new android phone nd still i didnt got previous der any possiblity to get it back

  61. Anonymous
    September 25, 2015 at 7:20 am

    after deletion of ur chats, whatsapp created automatic backup.
    and that backup contains only the chat u dindnt delete that time,
    sorry u cant get them back........
    ....same wid me....i hv also tried many alternates,, ....but none worked!

  62. Anonymous
    September 21, 2015 at 5:22 am

    Thank you very very much!! This was a lifesaver! Just reinstalling whatsapp didn't work for me even though the chat i needed wasn't 7 days old but the manual method did and it was extremely easy to do. Thanks again! :)

    • Ziad
      January 4, 2016 at 11:31 am

      What date did u write date of deletion or date of first word in the missing chat

  63. Anonymous
    September 20, 2015 at 3:00 pm

    So.. I just have to uninstall and reinstall back.. but I already did. I pressed restore.. but still My grp and individuals chats still not there? Is it normal or did I miss some point? Pls reply ASAP

    • Anonymous
      September 21, 2015 at 5:23 am

      Try the manual method.

      • Ehtasham
        December 11, 2015 at 4:49 pm

        Hello Mam I`m using lumia 520 and Today its windows is corrupted. please help me can i`ll recover my whole whatsapp chat history after installation of new whatsapp. I`ll use my old Microsoft account plz help me

  64. Anonymous
    September 8, 2015 at 3:04 am

    It actually works! Recovered my iPhone whatsapp history.

    • Rahul itagi
      February 25, 2016 at 10:55 am

      hai!! how did you do this ..recovring iphone deleted help me.. :-(

      • Anonymous
        February 26, 2016 at 3:17 am

        My whatsapp messages was lost less than seven days. I just uninstalled the app, then reinstalled it. What is your situation? If you have no idea what to do, I'd suggest you turn to some third party tool like iMyfone D-Back iPhone Data Recovery for help. Just search in google and download it for a try. Hope it helps.

  65. Anonymous
    September 7, 2015 at 3:40 am

    This way did work on my Samsung mobile. But for recovering WhatsApp text messages, images and videos on iPhone “FoneLab for iOS” is easier to use.

    • Anonymous
      September 20, 2015 at 3:01 pm

      So.. I just have to uninstall and reinstall back.. but I already did. I pressed restore.. but still My grp and individuals chats still not there? Is it normal or did I miss some point? Can you help? I'm using Samsung Note 3

  66. Anonymous
    June 30, 2015 at 9:32 pm

    i delete my important chat .after tht i immediately backup my messages & thn uninstall the whats & restore the chats ..i get the all chats but with whom i deleted the chat cannot get back ..thn also i also try tht renaming procedure thn also nt get the chat back...hw cn get my conversation back ????pls reply fast..

  67. venkat
    May 15, 2015 at 9:11 pm

    I have deleted my conversation last month is that possible to recover now , I need past 6 months messages , I have cleared conversations many times , is it passible to recover whole deleted conversations at a time .. can you please help me in this , I lost one important message , i don't know when i deleted that one ..

  68. Fary
    May 11, 2015 at 8:16 pm

    I have an iPhone 6 and have not done any back up at all since Dec 2014.I tried to excess my whassap but it went to" restore from iCloud". I went to "restore chat history" but it says "Failed to restore chat history". And I cannot excess my whassap at all. I don't want to lose my chat history and I need to excess my whassap. What should I do?

  69. kapil ladwa
    April 23, 2015 at 11:41 pm

    I deleted some messages of watsapp 20 mins after I received them how can I get the messages back again please help very important

  70. Bomebome
    April 23, 2015 at 2:39 am

    Have you guys try iPhone Data Recovery when you accidentally deleted WhatsApp chat history on iPhone? Personally I think it works not bad. I choose to recover my deleted WhatsApp chat history from my iCloud backup file. But if you have iTunes backup file, you can try it too. Because it has three way to choose. It all up to you.

    • Samy khan
      October 1, 2016 at 5:10 am

      Hey kindly tell me procedure for icloud recovery

  71. nasreem ansari
    April 18, 2015 at 7:28 pm

    By mistake I have deleted my chates now I
    want it beck please help me my.mmbr 9044775893

  72. Manu
    April 17, 2015 at 1:20 pm

    hi where the actual config file of whatsapp is saved.... any idea
    i deleted my account accidentally... using setting---application-----whatsapp---- clear data :(
    now the problem is my old no. is not active which i was using for whatsapp...and cant get sms for verification....

    any possibility to restore that cleared data using some software....??

    or someone could just tell where is this profile releated data of whatsapp is stored .... like installation folder...etc... :(

  73. shaaz
    April 15, 2015 at 10:20 am

    i wolul like to restore my whatsapp videos of 6 months its possible ?please

  74. mitul
    April 11, 2015 at 3:45 am

    I would like to restore my personal chat from 2 month how its possible pls help me
    Thank you

  75. mitul
    April 11, 2015 at 3:44 am

    If I do not save back up chat then I want to restore it on my Mobile ,how can it possible
    Any one know so pls help me

  76. ansarbc
    April 9, 2015 at 5:26 pm

    whatsapp My contct frnd chat istry deleted how to recevery the all mesage

  77. Sam
    April 9, 2015 at 2:06 pm

    Hi ,

    I would like to retrieve a deleted messages from 5 month back , is it possible and how.
    Thank you

    • shaaz
      April 15, 2015 at 10:27 am

      do yo knw ho can get deleted messages of 5 mnth back?if u knw plese inform me

  78. mjoseph
    March 24, 2015 at 3:41 pm

    If u Change u phone, but have the same number. Can u retrieved the deleted Messages from the previous phone? And how far back u can retrieved the deleted message,?

  79. sana
    March 23, 2015 at 3:15 pm

    hi sir..
    my old number was blocked, and i added my new number on the whats app, and i suddenly deleted my old massages. now how can i recover my new massages?

  80. Vishwa Hiremath
    March 21, 2015 at 10:01 am

    Thanks for your solution but how can we get deleted messages without backup...??

  81. loukya
    March 19, 2015 at 9:34 am

    I have uninstalled my WhatsApp and after few days I have installed but I forgot to restore..... Could I get my old messages??

  82. aslam shikalgar
    March 18, 2015 at 6:31 am

    I deleted my chat accidentally but I tried to uninstall n installed whatsapp I have not got them back I did click on restore but to no success

  83. Tushar
    March 10, 2015 at 8:32 am

    Where is Watsapp chat backup stored?
    Is it on device storage or Watsapp server?

    • loukya
      March 19, 2015 at 9:37 am

      Device storage

  84. Kaavya
    March 4, 2015 at 8:03 pm

    Awesome.. Thank You soo sooo much.. I got my chat restored :)

  85. chakib
    February 26, 2015 at 3:40 pm

    J ai formate mon tele note 3 et maintenet j vx recuperer mes convertation et j ai po d catre memoire ext et j ai perdu audsi ma puce .est ce j px les recuperer merci d avence

  86. Amanda
    February 21, 2015 at 7:39 pm

    Need help. Deleted message from last year and i would like to get back. usually I email the conversation to my email but this one I didn't. I want it back because this is the only memory I have of my boyfriend who died from cancer. help please

    • Santosh
      March 23, 2016 at 8:18 pm

      Did u got any luck to restore the data?

  87. Iris
    February 18, 2015 at 1:58 pm

    Could you be kind and let me know if I could recover deleted pictures and video from two months ago from whatsap, my phone is a Galaxy X 5 Active, please give me some hope!!! Thank you in advance

  88. Karan
    February 16, 2015 at 5:34 pm

    Please Help.. Actually I bought a New phone and excitingly I forgot to press restore button and then whatsapp shows only recent messages and then again i reinstalled it but it still shows recent msgs.. How can I get my older msgs?

  89. Lisa
    February 16, 2015 at 3:45 pm

    Hi I'm trying to get what's app chat back from a blackberry curve I've tyres installing it but nothing happening is there another way please help

  90. ANISH
    February 16, 2015 at 2:03 pm

    sir I want to recover data older than 7 days , is it possible , if yes then do tell me the steps needed to do it for nexus 5, plzz sir its a request.

  91. Vidushi
    February 16, 2015 at 5:50 am

    hi vyom,
    I did the same as you said, although i recover all the message but unable to recover the last message which i received from a new number which was not saved on my phone contact list.
    Sir can you please tell how to recover the messages of that number which are not saved on my phone.

  92. ario
    February 14, 2015 at 6:20 am

    Is it possible to hack the Whatsaa????

  93. Sumit
    February 14, 2015 at 1:59 am

    Dear sir,
    I didn't delete the whole conversation, but manually deleted few messages fir a perticular friend. But I need to retrieve those deleted msg. Plz suggest me options to recover thoe selected messages for a friend in whatsapp.

  94. prachi
    February 1, 2015 at 3:45 pm

    Kihara you seem to be helping everyone. I need your help too. In case someone repeatedly sends messages and the number isn't saved and you delete the history. Is there any way to check?

  95. Anuj Kumar
    January 31, 2015 at 12:41 pm

    i lost my phone , and now i have my second phone Lava ires 5 .
    i want to backup of my whatsapp images and massages, please help me.

  96. Techgield
    January 30, 2015 at 6:02 am

    When i use second option, it says you have to Decrypt all the messages first and then u can use files!

  97. ellen
    January 25, 2015 at 6:30 pm

    my phone is using android system

  98. ellen
    January 25, 2015 at 6:29 pm

    it is a good article. however, i cannot recover my msg. my whatsapp keeps on shown me i hv a unread msg, but i did not find. i reinstalled the apps, but it was not asked me to recover my data then i lost it, even i did not find any data file in my phone. please help me how can i get back my lost data. i hv very important info there.

  99. Jennifer
    January 23, 2015 at 8:50 pm

    If you have an iPhone, you can recover deleted whatsapp chat history with Decipher WhatsApp or another third party tool.

  100. raji
    January 19, 2015 at 3:50 am

    i upgrade my whatsapp application that time i deleted already installed whatsapp application for free space then i installed whatsapp but now i have a problem for unable to see old chat history. plz give a solution for recover this problem. my mobile model is nokia asha 502 and i'm not having backup.

  101. Francis
    December 29, 2014 at 4:41 pm

    worked like a charm

  102. Francis
    December 29, 2014 at 4:40 pm

    Worked like a Charm

  103. freedom
    June 6, 2014 at 9:42 pm

    Thanks a lot Kihari.The world really need people like you!

    • kihara
      June 7, 2014 at 5:37 am

      Thank you freedom!

  104. Anonymous
    June 6, 2014 at 4:06 am

    I have in phone 5 and I deleted my what's app chat , it's wasn't backed up on I cloud or I tunes ... Is there a way to recover / retrieve my deleted what's app chat history ?

  105. aldira
    May 27, 2014 at 4:30 am

    Is it possible for third party to recover the old whasspp msg without them having the SD card.

    • kihara
      May 28, 2014 at 7:11 am

      No, that's not possible at the moment ...though I cannot say with certainty what spy agencies are capable of :)

  106. Sahaj
    May 19, 2014 at 8:28 am

    I lost all whatsapp data because my phone was rebooted.
    Is their any chance to recover my chats with just my phone no.
    Or can whatsapp provide my chat (if not all,then just 1 only),coz their is very special chat
    of mine.
    i think whatsapp must have my chat in their server.
    Please i beg you,if you can please help me out.

    • Kihara
      May 19, 2014 at 9:04 am

      Sorry, its not possible to recover WhatsApp messages from their servers.

    • Copeland Lee (@copelandlee08)
      May 20, 2014 at 2:30 am

      Sahaj, if you are a iPhone user and had back up your iPhone with iTunes, then you can recover lost whatsapp chats. Watch thisvideo

  107. Copeland Lee (@copelandlee08)
    May 19, 2014 at 6:39 am

    if you had back up your whatsapp chat history, you can recover them with this video

  108. Paul Farcau
    April 30, 2014 at 3:53 pm

    how can you recover files for windows phone if you can help me with that?

  109. praveen
    April 27, 2014 at 9:51 pm

    How can I get whatsapp 1 year back history. To mail id videos pictures & chat history

  110. akash
    April 27, 2014 at 6:52 pm

    method two is not working...and i want to know that if i copy the data base of my girlfriend and then rename it in my cell and restore it then it will show his deleted message as well or not..

  111. Bhavyanshu
    April 8, 2014 at 6:55 am

    I want messages & media older than 7 can i get them back???

  112. zimkhitha
    March 24, 2014 at 2:04 pm

    I am using samsung s4 I deleted my chat accidentally but I tried to uninstall n installed whatsapp I have not got them back I did click on restore but to no success

    • kihara
      March 25, 2014 at 5:44 am

      You must have made an error somewhere. Repeat the process again and if that doesn't work, try the second method.

  113. benny
    March 20, 2014 at 4:38 am

    Will this restore all deleted msgs or just chats that were open

    Gonna catch mu cheatin girl now

    • kihara
      March 20, 2014 at 5:34 am

      It will recover both provided it hasn't been too long since the chats were deleted.

  114. Maksum
    March 17, 2014 at 5:38 am

    Supposing d phone is no longer available, is it still possible to retrieve the old messages? I'm asking May be what's app keeps them some how.

    • kihara
      March 20, 2014 at 5:30 am

      Nope, you need the phone or the SD card if WhatsApp was stored on an SD.

  115. s.kavitha kumari
    March 10, 2014 at 10:07 pm

    Accidentally my whatsapp photos and videos or not opening how to get it back pls recommend.

  116. ROksana
    January 30, 2014 at 3:07 pm

    Sorry, I didt understand the process...could you explain detailly?

  117. aarthi
    January 21, 2014 at 8:00 am

    the messages will be recovered from the above recover messages process but it wont display all the messages, its shows only 50 messages out of 147, Is their any way to read all the messages (Deleted )

  118. Swathi
    January 17, 2014 at 1:07 am

    I have to recover the deleted messages from watsapp. But the sad thing is it is stored in the internal memory of the phone and i do not have the SD card inserted in the phone. I use Samsung grand duos. Please help.

    • Mohammad Umar
      June 18, 2014 at 10:56 am

      Pls let me know the steps to restore data I too have Samsung Grand duos.

    • ambily
      December 14, 2014 at 10:51 am

      I have to recover the deleted messages from watsapp. But the sad thing is it is stored in the internal memory of the phone and i do not have the SD card inserted in the phone. I use Samsung Galaxy S5. I lost the chat history after updating whatsapp recently. Can I recover 5 months old images and videos?? Please help.

  119. murtaza ali
    January 13, 2014 at 7:11 pm

    You don’t need to uninstall / install WhatsApp.
    Just clear the data.
    Settings -> Apps -> WhatsApp -> “Clear Data”.
    how clear data will restore data?
    discussion is about recovery of messages/comments /info in wahtapp

  120. Phillip
    January 12, 2014 at 12:52 am

    I have tried renaming and copying the "backup" to the phone from my PC and nothing is happening at all.
    Really really frustrated!!!!
    Please help

  121. Lodermin
    January 6, 2014 at 3:10 am

    Great article! For iPhone users, if you have previously backed up your iPhone using iTunes, you may be able retrieve your WhatsApp chats by restoring your iPhone from a previous iPhone backup. Or download Backuptrans iPhone WhatsApp Transfer to help. Easy to use. Hope it helpful.

    • kihara
      January 6, 2014 at 6:09 am

      Thank you! I'm sure iPhone users will appreciate that information.

  122. Vyom
    January 4, 2014 at 9:41 am

    You don't need to uninstall / install WhatsApp.
    Just clear the data.
    Settings -> Apps -> WhatsApp -> "Clear Data".

    There you go. It doesn't delete the database or media files. Rather just resets your app without the need to reinstall! :D

    • Jonathan
      January 4, 2014 at 12:45 pm

      good of you man. uninstalling and re-installing was an old method i used for my apps that get problems until i learnt your trick some time ago. believe me, the clearing data method is simpler and easier

  123. Vyom
    January 4, 2014 at 9:40 am

    You don't need to uninstall / install WhatsApp.
    Just clear the data.
    Settings -> Apps -> WhatsApp -> "Clear Data"

    There you go. It doesn't delete the database or media files. Rather just resets your app without the need to reinstall! :D
    You don't need to uninstall / install WhatsApp.
    Just clear the data.
    Settings -> Apps -> WhatsApp -> "Clear Data"

    There you go. It doesn't delete the database or media files. Rather just resets your app without the need to reinstall! :D

    • kihara
      January 6, 2014 at 6:09 am

      Thank you for the heads up! Good to know

    • khaled
      May 1, 2014 at 4:41 am

      i need help plz ... i install bluestacks programme on my laptop and istall on it whatsapp but accidently i deleted conversation whatsapp and i wanna restore it plz some tell me how

    • Alok
      May 26, 2014 at 1:53 pm

      can you please tell me that after using clear data option, will all my whatsapp msggs deleted ??

    • Andrea
      December 21, 2016 at 9:11 am

      Would that work in a case of deleted chats? I mistakenly deleted of my chats, tried to recover but it doesn't seem to work. Tried unistall and reinstall as it was recommended but still nao working.
      Can you please help?

  124. Ashok K
    January 4, 2014 at 4:40 am

    Now thats a really cool stuff, everyone need to know this trick as these im apps are now part of our daily life.

    • kihara
      January 4, 2014 at 6:41 am

      Glad to help!