How to Recover Deleted or Missing WhatsApp Messages
Do you need to recover deleted or missing WhatsApp messages? It’s certainly possible, and in this article we explain how to do it.
Instead of archiving a WhatsApp chat, you might have accidentally deleted it. What’s the difference? Archived chats are easy to recover from within WhatsApp, whereas recovering deleted messages isn’t so easy. But rest assured that you CAN do it.
In this tutorial, we’ll show you how to recover deleted WhatsApp messages on your iPhone or Android. We’ll then teach you how to set up an advanced WhatsApp backup plan to ensure you never lose any of your WhatsApp messages again.
Understanding WhatsApp Chat Backups
In order to retrieve deleted WhatsApp messages, you need to have enabled Chat Backup in the app’s settings. To reach this, just tap the Settings tab at the bottom on iOS, or open the three-dot menu at the top-right and choose Settings on Android.
From there, head to Chats > Chat backup. Here (under Auto Backup on iOS and Back up to Google Drive on Android), WhatsApp offers several backup frequencies:
On Android, WhatsApp makes a local backup every night, but this won’t help you if you lose your phone. Which is why cloud backups are vital.
WhatsApp deletes older backup files as you create new ones. The iPhone app only keeps the latest backup file, while the Android version keeps “up to the last seven days’ worth” of backup files. Keep that in mind as you choose the right backup frequency for your needs.
By having daily auto backups, you’ll be able to easily recover messages soon after deleting them. On the other hand, weekly auto backups will allow you to go further back in time to recover deleted WhatsApp messages, at the expense of losing recent chat messages.
For a more advanced backup plan for Android devices, please scroll down to the “Advanced WhatsApp Backup Strategy on Android” section below.
How to Restore Archived WhatsApp Chats
On iPhone, if you archive an old chat, you can reverse the archival by shaking your iPhone and choosing Undo to recover the archived chat.
To unarchive a chat later:
- Scroll up in the chat list until Archived Chats appears.
- Tap on it, then swipe left on the chat you want to restore.
- Hit the Unarchive button that appears.
To unarchive a chat on Android:
- Scroll to the bottom of the chat list and tap Archived (X).
- Press and hold on the chat you want to recover.
- Tap the unarchive icon, which looks like a box with an upward-facing arrow.
How to Retrieve Deleted WhatsApp Messages
Wondering how to get back deleted WhatsApp messages after backing them up? Simply uninstall and reinstall WhatsApp on your device. When you reinstall the app, you will be prompted to restore your message history from the backup file. Tap Restore and you’ll retrieve everything from the latest backup.
This method of recovering deleted WhatsApp messages works on both Android and iOS as long as you have a backup. Keep in mind that it has to be within your selected auto-backup frequency, however. For instance, if you’ve set the app to back up daily, you can recover any deleted chats before the next daily backup occurs.
Recovering Deleted Media on WhatsApp
Hopefully, restoring your backup file allowed you to retrieve any deleted media from your chats. If that didn’t work, however, read our guide to recovering deleted photos from WhatsApp .
On Android, you can simply open a file explorer app and navigate to /WhatsApp/Media. From there, simply sift through the folders until you find the deleted files to want to recover. Check the above guide for additional methods.
How to Recover Older Deleted Chats in WhatsApp
Getting deleted messages back after a new backup has run is slightly more difficult. Your success will depend on your selected auto-backup frequency. Note that this process only works on Android devices, since it lets you access the local backup files.
Before we dive into the process, here’s an overview:
- Open a file explorer app on your device.
- Navigate to /WhatsApp/Databases.
- Rename msgstore.db.crypt12 to msgstore-latest.db.crypt12.
- Rename msgstore-YYYY-MM-DD.1.db.crypt12 to msgstore.db.crypt12.
- Uninstall WhatsApp.
- If Google Drive backups are enabled, open Google Drive, slide out the left menu, tap Backups, and delete the WhatsApp backup file.
- Reinstall WhatsApp.
- When prompted, restore from the backup file.
How to Recover Older Deleted WhatsApp Chats on Android
As mentioned before, WhatsApp retains several days of chat backup files. One is, of course, the latest chat backup. The others, depending on your auto-backup frequency, could be one day or many days old. In addition to the Google Drive cloud backup, WhatsApp stores these backups on your device’s local storage.
Open your device’s file explorer app (Files by Google is a good option if you don’t have one installed), and navigate to /WhatsApp/Databases. Depending on your device, the WhatsApp folder may appear under /sdcard/, /storage/, or similar.
Within that folder, you’ll find the various chat backup files. The latest one is named msgstore.db.crypt12, while the others look like msgstore-YYYY-MM-DD.1.db.crypt12. As you’d expect, YYYY-MM-DD represents the year, month, and date, respectively.
To retrieve WhatsApp messages deleted sometime between two backups, simply do the following:
- Rename msgstore.db.crypt12 to msgstore-latest.db.crypt12. This changes the latest backup file, since you’re about to give an older backup its name.
- Next, rename the msgstore-YYYY-MM-DD.1.db.crypt12 file that you want to restore to msgstore.db.crypt12.
After that, uninstall WhatsApp. If you’ve enabled Google Drive cloud backups, open the Google Drive app, slide out the left menu, and select Backups. You’ll see a WhatsApp backup file with your phone number in it. Tap the three-dot Menu to the right of this and choose Delete backup to erase it.
Doing this prevents WhatsApp from using the backup file from Google Drive instead of the local file you want to restore.
Now, reinstall WhatsApp. During the setup process, you’ll be prompted to restore from the backup file you’ve just edited—it will show as X days old instead of the most recent backup file.
That’s all you have to do in order to retrieve deleted WhatsApp messages from older backups. Once you restore those messages, feel free to start using WhatsApp as normal again.
Export Retrieved Messages and Return to the Latest Backup
If you only walked through the above process to restore a few messages, and don’t want to lose the latest messages, you can export the retrieved chat messages and then restore WhatsApp to the latest backup. You’ll have to run through the entire process again, but it’s not difficult.
To export messages, open the chat containing the messages you want to save. Tap the three-dot Menu button at the top-right, followed by More > Export chat. If the chat has media, you’ll see an option to export Without media or to Include media.
Including media will add all recent images as attachments, which obviously increases the size of the export file. You can export up to 10,000 messages with media, or 40,000 messages without media.
After you make your choice, choose an app on your phone to share the text file (and attachments, if applicable) containing your messages. You can email this to yourself, add it to cloud storage, or similar.
Repeat this for any other chats with messages you want to save. Once that’s done, follow the steps in the above section again. When you come to renaming the backup files, reverse the process:
- Rename the existing msgstore.db.crypt12 (which contains the messages you retrieved) to msgstore-YYYY-MM-DD.1.db.crypt12, using today’s date.
- Then rename msgstore-latest.db.crypt12 (the latest backup created when you started) back to msgstore.db.crypt12.
Uninstall WhatsApp, delete your Google Drive backup if needed, reinstall the app and restore from backup, and your latest chats will reappear.
Advanced WhatsApp Backup Strategy on Android
Because you can easily view and edit WhatsApp chat backup files on Android, it’s easy to manipulate them if you like. Renaming them allows you to keep as many backup files as you want.
All you need to do is rename a backup in the msgstore-YYYY-MM-DD.1.db.crypt12 format to something else, such as oct11.db.crypt12. Because this file doesn’t use WhatsApp’s naming convention, it’s now protected from being overwritten by WhatsApp.
Consider creating your own backup file in this way once every month or so. That way, you won’t lose tons of messages if you have to restore one of them. For even more safety, copy your backup files to cloud storage or your computer so that they’re safe in case your phone stops working.
Recover WhatsApp Messages to Preserve Memories
As you can see, it’s fairly easy to recover deleted WhatsApp messages. However, this is only the case if you’ve backed up your messages ahead of time. This is why the advanced backup strategy is worth setting up if you’re an Android user.
Now that you’ve set up a full backup for WhatsApp and know that you won’t lose any messages, it’s a good idea to learn more about how WhatsApp works. Check out our rundown of the best new WhatsApp features you might have missed .