10 Annoying Chrome Issues and How to Fix Them

Dan Price 09-05-2016

In the last few years, Google Chrome has become the browser of choice for millions of users around the world. While Internet Explorer still boasts the most users as a result of legacy installations, Chrome has been closing the gap relentlessly since its launch in 2008.


It began life as a minimalist and lightweight browser, but as it’s grown more and more issues have crept in.

If you are experiencing problems, you’ve come to the right place. In this article, we take a look at some of the most common flaws and provide guidance on how to fix them.

1. Frozen Tab or Window

Computers seem to have a life of their own; all too often they freeze or stop functioning for no apparent reason. Chrome is no different, sometimes a tab or even an entire window will stop responding.

Thankfully, there is an easy fix.

Press Shift + Esc top open the Chrome Task Manager. It will give you a list of all the running tabs and extensions. Just highlight the one you want to close, and click on End Process.



2. Chrome Clean-Up Tool

If you’re finding that Chrome keeps crashing, refuses to open, or fails to load webpages, there is a chance that you have malware on your system. Getting rid of it is normally a straightforward process, but you might need to work through a few solutions.

The first of these is the Chrome Clean-Up Tool. Unfortunately, it is only available to Windows users, if you’re on a Mac, Google recommends using the highly-popular MalwareBytes.



The tool will scan and remove software that may cause problems for Chrome; that includes malware, but also other suspicious programs, extensions, and plug-ins.

Note: This is not an anti-virus replacement; it does not scan for all types of malware 3 Things Your Antivirus Doesn't Take Care Of Antivirus softwre should be installed on every computer, but what doesn't it take care of? Which aspects of your antivirus could leave you or your business exposed, even when you've installed and updated? Read More .

3. Reset Browser Settings

If neither the clean-up tool nor a scan with your standard anti-virus has failed to solve the problem, you should try resetting your browser’s settings.

To do so, click on the Chrome menu (hamburger icon) and follow Settings > Show advanced settings. Then scroll down to the section labelled Reset Settings and click Reset Settings > Reset.



4. Fix Protected System Files

The last thing you can try is to let Windows scan for problems How to Solve Most Windows Boot Problems Is your Windows computer not booting up? It could be because of a hardware, software, or firmware error. Here's how to diagnose and fix these problems. Read More within its protected system files. The operating system’s native tool will automatically repair and restore and problems.

The feature is activated from the Command Prompt. Right-click on the Start menu and select Command Prompt (Admin), then type SFC.EXE /SCANNOW. The scan could take a while, but Windows will let you know when it’s finished and give you the results.



5. Delete User Profile

Sometimes you’ll be presented with an on-screen message that reads “Your profile could not be opened correctly”. As per the message, some features may become unavailable – this could include anything from bookmarks to browser settings.


Once again, there are a few fixes you can try.

Firstly, you can try deleting your profile 6 Custom Google Chrome Profiles You Should Start Using What are Chrome profiles and how do you use them? Here are several useful ideas for Chrome browser profiles you should try. Read More . Head to Menu > Settings > Sign In and click Disconnect Your Google Account. You’ll be shown a warning; make sure you tick the checkbox next to “Also clear your history, bookmarks, settings, and other Chrome data stored on this device”, then select Disconnect.


Now, close and reopen Chrome, and sign in again. If you have Chrome Sync enabled, all your data will reload.

6. Delete Web Data File

If re-adding your profile doesn’t fix the issue, you should try deleting Chrome’s Web Data file.

Note: Do not do this unless you are absolutely certain that it’s required and you know what you’re doing.

On Windows, open Explorer and navigate to C:\Users\[Username]\AppData\Local\Google\Chrome\User Data\Default\ (replacing [Username] with your credentials). Scroll down to the bottom of the list and delete the file called “Web Data”.


On Mac, open the terminal and type cd /Users/[user]/Library/Application Support/Google/Chrome/Default (once again, replacing [user] with your own details). Next, type rm -rf History*; rm -rf Web\ Data;.

On both operating systems, restart your machine, reopen Chrome, and see if your problem is solved.

7. Delete Extensions

As we mentioned at the start, Chrome originally built its reputation on being lightweight and lightning fast. If you run the pure browser with no extensions, it still is. However, Chrome extensions and bookmarklets The Best Chrome Extensions A list of only the best extensions for Google Chrome, including suggestions from our readers. Read More are incredibly useful – most users make use of them.

Naturally, Google has no real control over these third-party add-ins. If you find Chrome is running slowly, they are often the culprit.

Start by removing any that you don’t use regularly – they could be hogging memory. If the problem persists, try disabling all your extensions and re-enabling them one-by-one.


Click on Menu > More Tools > Extensions. Click the checkbox to temporarily disable them, or the rubbish bin to delete them permanently.

8. Edit Chrome Flags

If your browser’s speed is still poor, there is a chance that you’ll need to edit the “Flags”. These are experimental settings offered by Google, so proceed with caution.


You can follow our full guide on using the flags Speed Up Chrome By Changing These 8 Flags While many people claim Chrome is a memory hog, it is possible to greatly improve your browser's speed by tweaking some "flags". Here are the eight best tweaks that you can make today. Read More to improve the speed; it’ll tell you exactly which ones to edit.

9. Disable Flash

Adobe keeps trying to kill Flash Player Die Flash Die: The Ongoing History of Tech Companies Trying to Kill Flash Flash has been in decline for a long time, but when will it die? Read More , but it refuses to go away – lots of sites still implement the technology.

If you keep getting a message saying Flash has crashed, you might need to disable it permanently. Aside from the obvious security benefits, it will stop you getting those annoying pop-ups.


To turn it off, type chrome://plugins/ into Chrome’s Omnibox. Navigate to the setting for Adobe Flash Player and click Disable.

Another Chrome feature you might want to disable is the built-in password manager. It allows you (and anyone else with the right set of tools) to view your passwords saved in Chrome.

10. And If All Else Fails…

If nothing works and you’ve exhausted all your options, the final option is to delete and reinstall Chrome.

Doing so can fix issues with Flash, your plug-ins, your search engines, annoying pop-ups, failed updates, and a host of other things.


How Did You Fix Chrome?

There are so many problems that can arise, it is impossible to cover them all in one article. We’ve given you solutions to some of the most common problems, but if you’ve got a different issue, let us know in the comments and we’ll try to help.

We’d also love to hear about how you fixed your own problems. If you had an issue, you can be near-certain that someone else encountered the same thing. By sharing your solutions, you’ll be saving them a lot of time and frustration.

Check out further advice on fixing Chrome crashes Google Chrome Isn't Responding or Keeps Crashing or Freezing? Google Chrome keeps crashing on your computer? Here's how to fix Chrome freezing and other frustrating Chrome errors. Read More  if you need more help.

As ever, leave all your thoughts, tips, and opinions down below…

Affiliate Disclosure: By buying the products we recommend, you help keep the site alive. Read more.

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  1. Jeanavy
    March 9, 2019 at 12:59 pm

    My Chrome crashes everytime I do absolutely anything on with the exception of signing-in. I finally unstalled Chrome and re-installed, Chrome still crashes when I am the Amazon website. I contacted Amazon and they cannot figure it out as well. HELP!!!!!!!

  2. remzy34
    December 26, 2017 at 10:26 pm

    I fixed Chrome by uninstalling it after a 24 hour trial and by continuing to click on that orange fox that managed to wrap itself around a blue sphere, just like i was doing since before it was called Firefox. I'm using Chrome on my Android phone though, for some strange reason, dealing with ten seconds freezes every time there's an animated gif or something other than plain simple text to deal with.

    P.S. I'm using computers, and now phones which is the same, (yes, it is.) for almost two decades now so yeah I'm pretty sure how to deal with temp files and wiping caches and all that you can do to "fix" things yourself to know that Chrome is beyond all that.

  3. Eric
    November 17, 2017 at 12:50 am

    I used to be a big Chrome fan, but have become disenchanted. On my Samsung Android phone with the latest update to both the OS and Chrome, it continually crashes. Chrome will load one page and then just hang there and display the close wait report message saying it needs to close. I reset the phone to factory settings to no avail. I now use Firefox or Phoenix. I have given up on Chrome.

    • Pat Plaine
      January 19, 2018 at 9:34 pm

      I have been using chromedast for over year in my zip code, that stupid recorder Really hurt trying to get a liver person. Please Please have a live person to call me. Or textt me.

  4. Athi
    July 12, 2017 at 10:52 pm

    I have trouble downloading extensions from the chrome webstore,it keeps telling me 'the download was interrupted'. Please advise if anyone knows how to solve this issue

  5. James Belding
    July 7, 2017 at 10:37 pm

    Now, when I try to go to Yahoo Mail and several others, I get
    There is no way to log in to anything.

  6. Uvettino
    December 17, 2016 at 7:03 am

    All well explained, good advice, for sure. Maybe you guys also know how to fix my little google chrome problem. Got a brand new 16Gb notebook, all works well except the initial opening of chrome, which takes 3 minutes and slows down or interrupts with everything on the computer for those 3 minutes! Once I am in chrome I'm in and all works well and I can open any website or page I need. But how to get rid of the initial problem? Would be great to open it fast like on my older computer on which I only had the old google version and no chrome. Thanks in advance for any assistance!!!

  7. G4G
    August 7, 2016 at 4:51 pm

    My problem is failed updates more often than not. My little 3 horizontal icon in top right is always red. The only way I have fixed it is to disable most or all my extensions, close Chrome and open it and enable them again. I'd like an easy way of check each one. Is there a running list of ones that are known to cause issues? Like AdBlocker, or Buffer, Dictionary, Pocket, Instapaper..

  8. Alexis
    August 5, 2016 at 2:25 pm

    About the #1 solution, it's not a solution per se. The tab or the page or several of them freeze while we want to access them.
    But let's say ok, I close the tab so I'll be able to try again, and the next tab I switch, same problem. Then I close Chrome completely. Reopen it, start from scratch. Works fine for about what 4-5 minutes, and then same issue. Windows 10 is crap on this matter, looks like they really want us to use Edge instead, Firefox crashes, Chrome crashes, we can't even have the browser set by default (or we can until we restart the computer, yeah... thanks Microsoft, you really want us to find it difficult to use something outside your stuff.

    FYI, I uninstalled and installed again a brand new fresh version of Chrome. And it works for a while, until the system decides something else.
    Anyway, your solution is like saying: find another page to look at, since this one freezes.

  9. Glenn Brown
    July 13, 2016 at 4:50 pm

    My issue is: I clicked on for the news and many popups happened even tho Popups are turned off but still happened. Since then, my Extensions option in Chrome settings will not open at all. When I click on Extensions, Chrome settings closes. Also, I am not able to use site due to site is overtaken by "Shopping Deals" banner ads that take up 90% of screen. Amazon says it Chrome. Checked in MS Edge, MS IE and Firefox with no issues. Running Trend anti-virus and Adblock Plus. Done Chrome settings reset several times and have uninstalled and reinstalled Chrome. Issue continues. Any help would be appreciated.

  10. Mark O'Neill
    May 17, 2016 at 6:32 pm

    I've often found that the best way to keep Chrome as lightweight as possible is to do away with plugins as much as possible, and rely on bookmarklets instead. A lot of plugins have bookmarklet equivalents, if you Google for them. They perform exactly the same job, but bookmarklets take up a tiny fraction of the browser's memory.

  11. John
    May 17, 2016 at 2:28 pm

    I find the most annoying thing to be that in full screen mode the address bar isn't available. To enter a new address you have to exit full screen mode, type the address and the return to full screen mode.

    I wonder why Chrome doesn't just mimic Firefox in that matter (auto-hidden address bar).

  12. Doc
    May 17, 2016 at 1:30 pm

    "Press Shift + Esc top open the..." **to** open. Whoops!

  13. dan
    May 13, 2016 at 6:30 am

    Not sure if this is a Chrome problem or a GMail problem but lately the auto-completion for name does not sort the most popular names in the order it used to.

  14. Peggy Bechie
    May 11, 2016 at 2:25 am

    A few days ago, I began seeing a blue bar across the top of my screen that is most annoying. It covers options that are more useful than the information telling me what site I am currently on, which I already know. I use a Samsung Android. What will make this blue bar go away forever? It has an X in the top left-hand corner that deletes the page. Not a nice addition to Chrome.
    PLEASE HELP! Thank you.

  15. chipmunkboogie
    May 11, 2016 at 1:43 am

    I still can't stand the feature that uses the back space button as a browser back button. At the least make it an option.

    • GarMan
      March 11, 2017 at 3:05 am

      It doesn't use the backspace anymore. Now you have to hit alt-leftarrow.

  16. Barb
    May 11, 2016 at 12:13 am

    I don't use chrome because I can't put my bookmarks in the order I want on my bookmark toolbar. Is there a way around that?

    • Chris
      May 11, 2016 at 4:02 pm

      Drag and drop the bookmarks in the order that you want them.

  17. Robert
    May 10, 2016 at 5:02 pm

    Jason, this will solve your tab issue and reduce memory usage

  18. Jason
    May 10, 2016 at 9:29 am

    Chrome keeps forgetting the tabs from my last session (I have start with last session enabled). Anyone had this issue?

  19. pmshah
    May 10, 2016 at 2:00 am

    I absolutely refuse to install Flas extension on any of my browser and that includes Chrome. With Chrome I don't need to ! It plays flash video natively.

  20. Michael
    May 10, 2016 at 1:25 am

    Yea, that's a great idea for a fix on a Mac. Just type rm -rf History *, and your problems with Chrome will be fixed.


    Readers, be VERY careful with the "rm" command. I made a slight typo in the command above - do you see it?

    This command will delete everything in the current folder and below. All because of one incorrect space. The command "rm -rf /*" will wipe everything on your computer, except that I would hope a Mac would block it, perhaps unless prefixed with "sudo". Unless there is even more protection than I expect, just type "sudo rm -rf /*" and you will have no more problems with your Mac. Because your Mac will be an expensive paperweight.

  21. Anonymous
    May 10, 2016 at 12:12 am

    Got rid of Chrome.

    • Anonymous
      May 10, 2016 at 6:46 am

      I actually just gave Chrome a try again after a couple years of using Firefox exclusively. Chrome DOES load pages faster (at least on my system), but this is the only advantage I have been able to find so far.

  22. Anonymous
    May 9, 2016 at 10:10 pm

    With These Extension IDs You Can Enable/Disable Them All, Or In Groups.