If Snapchat was down for you recently, don't fret; it wasn't just you. The social media app suffered an outage that lasted a few hours, and now the company is urging you to manually update the app if you're still having problems connecting.

Snapchat's Statement on Its Recent Downtime

Problems began to arise during the late hours of July 29, 2021. The company issued a statement on its Twitter declaring that there were issues and that everyone would have to hang tight as they worked on a fix for the problem.

Unfortunately, it was not a quick fix. It took five hours for the social media giant to re-emerge from its work and report that the issue had been fixed. However, if you are still having problems opening the app, Snapchat Support recommends you manually update your app.

Users swarmed to the replies and chimed in with their own fixes to the problem. For example, if downloading the new update doesn't do the trick, some users have found success by uninstalling and reinstalling the app from the app store.

However, despite all of these solutions, many users still claim that they can't access the app, even after updating or redownloading it. For instance, some people suffered from an error message claiming that something was wrong with their connection, while others had authentication issues.

As such, Snapchat fans aren't quite out of the woods yet. If you've been struggling to get the app running ever since last night, be sure to check out our guide on how to fix Snapchat when it's down or not working. There's plenty of tricks you can try to get back online, but if the issue stems from Snapchat's servers, it's likely that the only thing you can do is wait it out.

Don't Snap Over Snapchat Just Yet

If you're having issues getting onto Snapchat, don't despair just yet. Before you throw your phone out of the window, try manually updating the app, clearing the cache, or doing a fresh reinstall. If these don't work, it may be a sign that the problem is a bit more advanced than users can handle by themselves.

Being kicked off from Snapchat may make you realize how important the app is to you. That's why it's so important to learn al;l the ways you can be banned from Snapchat so you don't lose access forever. For example, repeatedly using unauthorized third-party apps to access Snapchat is grounds for having your account banned forever.