When you buy a flagship phone, you expect it to last at least 2-3 years without any unforeseen hardware issues cropping up. However, many Samsung Galaxy S20 owners have found themselves in for a rude shock as their phone's display has suddenly died on them.
This is not the first time a premium Samsung phone has developed sudden display issues, though one would expect Samsung to solve these issues by now, especially since it is the world leader of AMOLED displays for smartphones.
Samsung Galaxy S20 Displays Are Suddenly Dying
As reported by SamMobile, several Galaxy S20 series owners have taken to various online forums, including Reddit, to complain about the display on their device suddenly dying on them.
Users report first seeing scan lines on their Galaxy S20's display, which progressively worsens until the display completely turns white or green. This effectively renders the device unusable as the user is not able to see anything on the display.
The issue primarily seems to affect the more expensive Galaxy S20+ and Galaxy S20 Ultra variants. It is unclear why the issue is happening, though it does look like a hardware one.
A Samsung forum moderator recommended affected Galaxy S20 owners to boot their device in safe mode and reset it. However, the solution does not seem to work, which is not surprising since this looks like a low-level hardware issue. Some users have reported facing similar issues on older Galaxy devices like the Galaxy S9 and Galaxy Note 9.
This is not the only hardware issue that Samsung Galaxy S20 owners have faced so far. A lawsuit against Samsung alleges that it has used faulty camera glass on the Galaxy S20, which can shatter unexpectedly.
Display Replacement Seems to Be the Only Solution
The only solution that seems to have worked for most Galaxy S20 owners is to take their device to the nearest Samsung service center and get the display replaced. That's an expensive solution, especially if your phone is out of warranty, as you will then have to pay for the display replacement from your own pocket.
If you own a Samsung Galaxy S20+ or Galaxy S20 Ultra, there's not much you can do except hope that the issue does not crop up on your unit. And if it does, it at least happens within the warranty period so that you can get the display replaced for free.
Samsung has not yet acknowledged the issue, and it remains to be seen if it will do so and replace the displays on affected Galaxy S20 units for free.