Readers like you help support MUO. When you make a purchase using links on our site, we may earn an affiliate commission. Read More.
My computer needed my Adobe Flash Player reinstalled. When I went in to uninstall to reinstall my computer seems to have frozen. I cannot click anything on the start menu and I did an update on Windows that was recommended. When I hit the restart the screen flashes and nothing else happens. And I cannot restart or shut down from start menu. What can I do and what has happened? If anyone that could help I would appreciate it.
2011-05-04 23:29:00
Tammy,you can shut off your computer with what is called a cold reboot: simply hold down the power button on your computer until it shuts down. You have to hold it for several seconds and it will simply shut down. Wait a few seconds and then click it again to boot the computer.Please let us know whether this worked and if you were able to reinstall your Adobe Flash Player. Thank you!