Consumers are being encouraged to report Nintendo over their refusal to resolve the "Joy-Con drift" problem that many of its Switch customers are facing.

Switch Joy-Con Drift Is Still a Problem

A selection of European consumer groups is taking the problem to court, accusing Nintendo of "planned obsolescence"; when a device breaks after a limited period, with the knowledge or intention of the manufacturer.

In a statement, The Dutch Consumers' Association (De Consumentenbond) has called upon those who are experiencing the well-known Switch controller issue, asking them to report it.

The Dutch Consumers' Association is joining forces with other European consumer action groups from Belgium, France, Greece, Italy, Norway, Portugal, Slovenia, and Slovakia. The BEUC (The European Consumer Organisation) will also throw its weight behind the cause.

What is Joy-Con Drift?

Joy-Con drift is a problem that Nintendo Switch users have been experiencing since the launch of the console in 2017.

Likewise, owners of the Nintendo Switch Lite also report the issue with the built-in controllers.

So, it makes no difference if you own the Switch or the Switch Lite, you still may experience the problem.

Joy-Con drift is when the character you are controlling on the Switch screen is moving, even though you're not touching the controls.

This is because the joystick for movement is malfunctioning, making the characters move around the screen as though you are pressing the thumb stick in the corresponding direction.

Will Nintendo Switch Joy-Con Drift Be Fixed?

Nintendo Switch console

At the moment, we have no idea if this will push Nintendo to resolve Joy-Con drift instead of just suggesting you buy new controllers.

Premature or planned obsolescence like this is not fair on the consumer, and while many brands try to negate this (some more actively than others), Nintendo really needs to pull its proverbial socks up if it is to keep its loyal fanbase.

If this class action is successful in Europe, it could pave the way for consumer groups across the globe to launch challenges against Nintendo.