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I have an HP Photosmart C6380 connected to my home network via a Belkin N+ wireless router. After several reinstalls I cannot get Win 7 to recognize the printer's address. Any ideas?
2010-02-26 05:52:00
Hi SteveThe question is, is there a driver for your printer for Windows 7? I have found that depending on how old they are, many printers just don't communicate with windows 7. Keep checking the company's website. Some are just catching up now.
2010-02-26 01:42:00
Try going to HP's Support & Drivers section here:http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3560280&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%BBSelect your operating system and install the latest drivers on your computer so your new Windows 7 can recognize it.Then try going to 'Add new printer' and see if it finds your HP on the network.