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I'm not sure why, but I'm supposed to be logged into MakeUseOf. And I'm logged in right now, otherwise I wouldn't be able to ask this.

However, I'm not recognized as such when I want to post comments on articles. I'm asked to submit my name, mail etc. I DO see my name and points on the upper right side of the page, though. I can't earn more points either.

Anyone has an idea of why is this happening? thanks in advance!

Dave Rimmer
2012-10-08 14:47:28
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Same here I am having the same problems. With Firefox I can log in but can't redeem any points for the software states I must be logged in even though I am but I can post no problem. In Chrome my Name/Points all vanish and I need to enter my name and email to post. With IE9 all is well and works fine so it must be something within the browser it's self strange? Will try a few things and post back.
Tina
2012-10-07 21:26:36
Everyone, I forwarded this issue to our tech-team and hope they will be responding and fixing the issue asap. Sorry for the inconvenience!
drew butler
2012-10-08 00:52:04
Thank you :)
Edwin Williams
2012-10-07 15:27:10
Sometimes the same thing happens to me. I just enter my comment in the box without putting in my name/mail and the comment is processed and points are received. :\Good luck to you though!
Boni Oloff
2012-10-07 14:03:44
I also face the same problem, even i try to clear everything, and relogin with my twitter,, My comment still not counted anymore..I don't know the reason..
Mila Kun
2012-10-07 13:33:51
I emptied my cache, as you said, and everything's working fine as of now. I decided to do what Raj said and made an exception to makeuseof.com to be deleted everytime I close Chrome. Thanks for the help! :)
Raj Sarkar
2012-10-08 15:26:24
Welcome! :)
GrrGrrr
2012-10-07 12:51:55
Tina, this is a universal issue.I'm facing the same problem. As of now surviving with clearing cookies every time before I log in @MUO.
Harish Jonnalagadda
2012-10-08 11:37:03
Yeah I do the same. One day it works, the other day it doesnt.
shaurya gupta
2012-10-07 09:51:24
i clear all cookies of makeuseof, that helps...i have to log in every time i open MUO.
Raj Sarkar
2012-10-07 08:07:06
The same thing is happening with me too. But I've got a temporary solution. I have set "makeuseof.com" as an exception in cookie settings so that the cookies are cleared when I close Chrome. I have to login each time.
GrrGrrr
2012-10-08 17:16:55
Steps please?I'm too lazy to google them..lolthanks in advance
Raj Sarkar
2012-10-09 11:44:36
Bring up Chrome settings, then click on "Show advanced settings". Under "Privacy" click on Content settings. Under "Cookies" click on "Manage exceptions". There enter "makeuseof.com" and "login.makeuseof.com" and set the behaviour to "Clear on exit". Hope this helps. :)
Tina
2012-10-07 07:42:45
Mila,Have you tried to empty your cache, clear cookies, and log back in again?We have made some changes and it's possible that some of the information stored in your browser is outdated.Please report back if these simple measures don't solve the problem and we will look into the issue again!
Jan Fritsch
2012-10-07 14:49:44
I actually mailed James about this about a week ago or so?I'm experiencing the same problem in Safari:The upper right says I'm logged in but the comment field still asks for all details. If I click logout the page refreshes but it is still showing my name and points.Clearing the cache only solves the problem until the browser is closed. Once I open up Safari again I'm facing the same issue again.
Ahmed Khalil
2012-10-08 13:14:53
same issue i use safari too