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My iTunes & store has worked perfectly, but suddenly stopped connecting. When I open the store within iTunes, it says 'accessing iTunes store', but only reaches half way before stopping.

It is not disabled in the parental controls, and shows no error messages. Could it be the new version, as it has worked for years.

OS: Windows Vista

Version: 10.4

Joyce
2012-05-28 12:59:42
Found this on a forum, should work: For PC users, before reinstalling, try this:Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run as Administratorthen type in:netsh winsock resethit enter, restart PC, open iTunes. Hopefully fixed.https://discussions.apple.com/thread/3223139?start=0&tstart=0
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SFCurley
2011-11-04 23:53:00
Same problem, tried several other solutions (re-authorizing computer, etc).  My problem turned out to be that my firewall was blocking internet explorer (which I don't use).  When I allowed IE access, I could then access the iTunes store without any problem.
FIDELIS
2011-11-05 19:15:00
Thank you for the feedback
2011-11-04 08:40:00
Have you any software installed like family protection BSecure or another kind?try this:1)Start --> Programs --> Accessories (Right Click on Command Prompt) --> Run as Administrator2)then type in:netsh winsock reset
FIDELIS
2011-11-04 06:58:00
Hello, you do not seem to be the only one with that issue:https://discussions.apple.com/thread/2782872?start=0&tstart=0also, you can read the following thread if the above does not work:https://discussions.apple.com/thread/3223139?start=0&tstart=0
Jeff Fabish
2011-11-03 23:21:00
Hi Kyle,Make sure that you have the lastest version , then authorize your computer (iTunes -> Store -> Authorize this computer). In some cases, you may need to deauthorize and then authorize your computer. Make sure that your firewall has an exception in place for iTunes.