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I have a WD HDD that had a bit of a fall. Right after the fall I checked to see if it worked and it made a clicking sound, so I unplugged it and left it to cool down. When I tried to use it again, it didn't make any clicking sound. The PC could read it and access the files on it, but after 2 minutes or so it would cause the computer to freeze.

It still does this. Every time I use the HDD, it stops working in the middle of data transfers or just watching a movie. Can anybody help me please?

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Douglas Mutay
2012-12-03 15:35:58
There is nothing you can do. It seems to be a physical damage. Try to save as much as possible data in another HDD when it's still possible because very soon you will not even be able to make it run for 2 min... sorry!
Paul Pruitt
2012-12-01 03:21:37
Put in double plastic bags ovvernight to freeze it, then try dd_rescue. Practice using the program beforehand so you can use the progam efficiently before the drive warms up. here is an account of somebody who had success doing this: http://paulski.com/zpages.php?id=1913
Joseph Videtto
2012-12-01 14:25:19
what does the freezing do ?
Paul Pruitt
2012-12-02 00:44:29
Let us know if you do decide to do a freezing treatment and how it turned out.
Nikhil Goswami
2012-11-30 18:43:54
If I were you, I would take it to a WD service center and try to get it fixed. Or, atleast get the files recovered and transfer it to a new media.
Nikhil Chandak
2012-11-29 14:58:56
check out these http://answers.yahoo.com/question/index?qid=20120813232608AAmR7Llhttp://www.tomshardware.com/forum/243709-32-need-broken-external-hard-drivehttp://www.fluther.com/23088/does-anyone-know-how-to-fix-a-broken-external-hard-drive/
Dave Rimmer
2012-11-29 13:14:52
As all have stated sounds like you have damaged it, i would try to use it as you are for a couple of minutes and try to salvage what ever you can then get a new one or if it is still under warranty return it. You could also try putting it in the freezer for a few minutes as you may get a bit more time to salvage your data.
Aniket Singh
2012-11-29 11:24:34
i think u canot fix it....but data can be recover by professional only
Jan Fritsch
2012-11-29 08:47:53
The combination of dropping it and clicking sound pretty much confirms it's a mechanical failure.Also it is not uncommon that a in such a case the drive would work in a "cold state" but as soon as it gets to operation temperature it stops responding.Naturally the computer will freeze to a certain degree once the drive stops responding as it will retry accessing it over and over causing one of the copy or read processes to be "stuck" in a retry loop.If you need the data of the drive the best thing I can suggest is to stop wearing it out with your attempts and hand it to a professional. Trying over and over could finalize a data loss.
Abba Jee
2012-11-29 08:29:40
if it made a clicking sound , sounds like HD media problem , i hope it can be fixed but don't think so you can claim warranty against this issue , the price to fix media problem in HD maybe half of price itself
Jim Chambers
2012-11-29 02:53:39
Download, install and use WD Diagnostic software available here - http://support.wdc.com/product/download.asp?groupid=304&sid=3&lang=en.
ha14
2012-11-28 23:07:13
perhaps driver problem, update?
Mihovil Pletikos
2012-11-28 21:24:03
most probably nothing
Alex Perkins
2012-11-28 18:37:07
I reckon the read/write head hit the platter(s). Try using Recuva to salvage your data, if that doesn't work then as a last ditch effort open up the case and put it into your computer, if you can't (it's a laptop) then you could get another external case and try it in that one.