Readers like you help support MUO. When you make a purchase using links on our site, we may earn an affiliate commission. Read More.

This is the minidump file http://puu.sh/QprB (don't worry its not a phishing scam link). The blue screen always appears ONLY if I am browsing with my Firefox. The file causing the problem is "NETIO.SYS". How do I fix this?

ha14
2012-08-11 08:09:40
if it is netio.sys errors update the network (NIC) and wireless (WiFi) driversStart - type CMD this in Search Box -> then RIGHT CLICK - RUN AS ADMIN Enter this at the prompt - sfc /scannow
Wiry Andi
MAKEUSEOF VIDEO OF THE DAY
SCROLL TO CONTINUE WITH CONTENT
2012-08-11 11:04:04
what does the command for?
ha14
2012-08-11 11:14:45
The command sfc /scannow scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible.http://support.microsoft.com/kb/929833
Wiry Andi
2012-08-11 11:56:50
sorry, it seems to be doesn't work, because in a while, it happen again.
ha14
2012-08-11 14:15:59
well perhaps is more than driver question, did you uninstalled the drivers and reinstalled. How about to uninstall firefox, boot to safe mode run scan with clamwin portable, super antispyware, clean found infections, reboot and run CCleaner. Reinstall firefox and see the result.Also perhaps there are some conflicts with your antivirus, uninstall then just do some basic internet browsing like reading cnn, if you see that problem is fixed then install a clean antivirus exe.