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I cannot view any of my media files (pictures, music, videos,voicenotes,etc) on my Blackberry Torch 9800. However, I can view them all normally on my PC. Both the files saved to the phone memory itself and the memory card. On the PC they show as shortcut.

Susendeep D
2013-12-29 05:29:48
It seems that you have copied the shortcuts and not the actual files on your memory card.Try copying the actual files and see if they play on your phone.
Hovsep A
MAKEUSEOF VIDEO OF THE DAY
SCROLL TO CONTINUE WITH CONTENT
2013-12-27 21:07:17
how you can view them normallyon the pc if they are turned to shortcut, are you able to copy paste the files to pc and see the real files? see if there is a new update and that might fix it. or do hard reset (this will delete all files)Supported Media Types on BlackBerry Smartphones[BROKEN LINK REMOVED]