Why won’t Word attachments open from Windows Live Mail with a single click?

richard phillips October 8, 2012

Using Office 2007 and Windows Live Mail, when I double-click on an attached Word document, Word opens, then minimises itself with message “can’t send document to program”. A 2nd d-click works, however (perhaps because Word is open but minimised).

  1. Erlis D.
    October 9, 2012 at 7:49 pm

    The best way would be to download the word document, than open it..
    This sometimes happen from UAC (user control accounts)..
    But also, when you open the document, it download temporary, and after office is opened, the temporary opened file, has been deleted.. This happens for other reasons, that are too long to explain here.. But, please, try downloading the office docs before opening, since it's better!

    • Anonymous
      October 17, 2012 at 6:43 am

      Thanks for taking the trouble to reply with that link! Unfortunately it didn't solve the problem, and so I decided to use Syastem Restor to replace all my Word user settings.