Ever since I re-installed Vista about a week ago, I cannot send e-mails. They all get stuck in the Outbox. The error message reads “The connection to the server was interrupted” (error code 0x800CCC0F). I followed most of the guidelines on this forum that appeared to apply:
- Verified POP3 and SMTP settings and they are OK;
- Checked anti-virus and firewall settings (Kaspersky IS 2009) but settings also seem to be OK;
- Created a new Outlook account, didn’t help;
- Increased time out rate, but no effect;
- Disabled unnecessary add-ins (leaving Kaspersky, Cloudmark, and Outlook Backup, but they never created problems before), to no avail…
A tip from a forum user (credit to VanguardLH, message of 1/6/2008) was to start Windows in Safe Mode (with Networking), which DOES allow the message to be sent. This would indicate that a program is loading during a normal boot that is interrogating and delaying delivery of mail traffic. How can I find out which program is causing the trouble?
Any advice is greatly appreciated!