Why can I not use Windows Media Player on Windows Vista?

Dianne May 21, 2010

All of a sudden I am unable to access Windows Media Player. The files are there, but when I click on one the player never appears and clicks back onto desktop. This is WMP version 11 on Windows Vista.

  1. Aibek
    May 24, 2010 at 3:49 pm


    Did you figure out? Did you find any of the above recommended tips helpful?


    • Dianne
      May 24, 2010 at 6:38 pm

      Yes, Aibek, unchecking the "allow applications to take exclusive control of this device"
      did the trick.

      I really appreciate everyone's helpfulness and it's so nice to know there are people out here who actually read and respond!

      • Aibek
        May 25, 2010 at 12:49 pm

        thank you for letting us know! I guess we can mark the question as
        resolved now.

  2. Steve Campbell
    May 22, 2010 at 9:21 pm


    thurana is right. Reinstalling Windows Media Player should solve your problem. In my opinion, however, VLC media player is much better at pretty much everything in comparison to WMP, so you might want to check that out as well: http://www.videolan.org/vlc/

    Also, a lot of these problems happen because of Vista. You might want to look into Windows 7 in the near future too.

  3. Anonymous
    May 22, 2010 at 4:55 am

    Hi Dianne,

    Reinstalling the media player might solve the problem. Here's the download link:

    Or you might also want to try another solution found in this site:

    Go to Start: Type in Sound.
    Open up the Sound
    You will see probably one of two speakers - If you have Vista Home then it should be the standard Sigmatel. Right click on it and go to Properities. I advanced, uncheck the box that says "allow applications to take exclusive control of this device"

    Hope one of those two will help you.

    • Dianne
      May 24, 2010 at 6:34 pm

      Thanks so much...it's now working just fine!

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