Why has my Windows laptop become slow and no longer shows icons in folders?

heba February 14, 2011

My laptop suddenly become slow and does not show the files inside folders. When I open a folder, the icons of sub-folders inside it do not appear, but the name appears. This happens after a while after turning my laptop on.

  1. Anonymous
    February 16, 2011 at 3:41 pm

    In any case, sometimes that act of changing a desktop theme or desktop background inadvertently disables the Use drop shadows for icon labels on the desktop setting. Fortunately, re-enabling is it easy. Here’s how:

    1.Access the Control Panel and double-click System.
    2.When you see the System Properties dialog box, select the Advanced tab.
    3.Click Settings button in the Performance section.
    4.When you see the Performance Options dialog box, scroll down the list and select the “Use drop shadows for icon labels on the desktop” checkbox.
    5.Click OK twice — once to close Performance Options dialog box and once to close the System Properties dialog box.
    You should now have your transparent icons back.

    If the above steps do not help create a new user account and check if the issue prevails in the new user account or not.
    To create a user account
    1. To open User Accounts, click the Start button, click Control Panel, click User Accounts and Family Safety, and then click User Accounts.
    2. Click Manage another account. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    3. Click Create a new account.
    4. Type the name you want to give the user account, click an account type, and then click Create Account

    If the shortcut icons are displayed appropriately in the new user account, it indicates that the previous user account has become corrupted.
    You may fix the corrupted user profile.
    Your user profile is a collection of settings that make the computer look and work the way you want it to. It contains your settings for desktop backgrounds, screen savers, pointer preferences, sound settings, and other features. User profiles ensure that your personal preferences are used whenever you log on to Windows. If you tried to log on to Windows and received an error message telling you that your user profile might be corrupted, you can try to repair it. You will need to create a new profile, and then copy the files from the existing profile to the new one.

    Access the link below and follow the steps mentioned in the article to fix a corrupted user profile:

    Fix a corrupted user profile

    February 16, 2011 at 9:26 am

    Hello, I think your explorer.exe file is corrupted. Have you had any malware infection recently? Make sure to run a full scan with your antivirus of choice to check for malware.

    If your system is clean of malware, Do you have an installation disk for your operating system? If you do you have two options: run a repair install or try running the system file checker. The system file checker(sfc) scans your system's files with the originals. If a file is missing or corrupted it gets installed/replaced from your installation disk. To run system file checker, do the following:

    -- click start
    -- click run
    -- type sfg /scannow
    -- A box will pop up showing you the progress
    -- If the sfc command finds a file missing is going to ask you for the installation disk
    -- insert disk on your dvd/cd drive is asked
    -- When process finishes, restart computer.

    If that does not fix it, use your installation disk to run a repair. In order for you to do this, you have to go into BIOS and change boot order to start computer from cd/dvd.
    Insert disk on dvd/cd drive and then restart computer. Follow the instructions on the following link explaining how to change boot order:

    How to do a repair install on xp:

    How to do a repair install on vista/windows7:

    Also you could try replacing your explorer.exe file. For you to do that on xp, do the following:
    -- Find a computer with same operating system you have
    -- Get a flashdrive, plug it in to the computer
    -- click start
    -- click on My Computer
    -- double click on c:
    -- find and double click on WINDOWS folder
    -- find and double click on System32 folder
    -- find explorer.exe
    -- Highlight and right click on explorer.exe, choose copy
    -- Navigate to flash drive
    -- Right click and choose paste
    -- Unplug flash drive
    When that is finish, go to your computer and do the following:
    -- click on start
    -- click on My computer
    -- double click on c:
    -- find and double click WINDOWS folder
    -- find and double click System32
    -- find explorer.exe file
    -- highlight and right click explorer.exe
    -- pick rename. Change name to something like explorer.exe.old
    -- do not close this page
    -- click on start >> my computer >> double click on flashdrive letter/name
    -- highlight explorer.exe, right click and pick copy
    -- open the page where you rename the explorer.exe folder
    -- right click and pick paste
    -- click ok
    -- Restart your system
    -- Try it out

    See if it helps.


  3. Hzdz1989
    February 15, 2011 at 6:33 pm

    Thank you but I checked both solutions buthe t no progress.
    and the problem that it work well for a while but then the icons disappear

    February 15, 2011 at 6:46 am

    Hello, try the following steps. It might work for you with regards to your icons.

    -- Click Start button
    -- Control Panel
    -- Click Appearance and Personalization
    -- Folder Options.
    -- Click View tab
    -- Uncheck the box on the entry Always show icons, never thumbnails
    -- OK
    -- Apply

    It would be a good idea for you to check your computer for malware. Update and run a full scan with your antivirus. Also, if possible give it a full scan with malwarebytes.

  5. Anonymous
    February 14, 2011 at 7:42 pm