Why won’t Windows Update work?

Vigan Jashari November 9, 2012

My Updates are turned on, but it dosnt work, when i trie to check for updates it tells me:

Windows Update cannot currently check for updates, because the service is not runing. You may need to restart your computer.

Microsoft Windows 7 Ultimate
Intel Core i3

I relly need help with this.

  1. Boni Oloff
    November 12, 2012 at 10:48 am

    Check if your internet connection working properly.

  2. Jim Chambers
    November 10, 2012 at 5:12 pm

    In Windows 7 access services by running services.msc and check that following services are started : 1) Windows Update 2) Remote Procedure Call (RPC) 3) DCOM Server Process Launcher and 4) RPC Endpoint Mapper. if all are started. stop Windows Update service by double clicking on it, click Stop button and OK button. In windows explorer goto c:\windows\softwaredistribution\datastore\logs\edb.log and deleate edb.log or rename it if you like. Restart windows update service and try to run Windows update.

  3. ViGi
    November 9, 2012 at 6:34 pm

    Hey i fixed it was soo easy until i found this. I made researches in microsoft website NOTHING until i found this, worked.

    go to services and stop Windows update service
    locate C:\Windows\SoftwareDistribution\ folder and delete all its content (i deletet only Data Logs folder)
    start Windows update service
    check for updates
    I restarted and BUM windows update now working.
    This is the link: http://jndm.net/2011/09/28/how-to-fix-windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running/


    • ha14
      November 10, 2012 at 4:21 pm

      Thats great but i believe if you do delete locate C:\Windows\SoftwareDistribution\ folder and delete all its content (i deletet only Data Logs folder) then if you open Windows update you will not see history of updates.

      • ViGi
        November 10, 2012 at 7:28 pm

        I tried to delete all folders but i couldn`t and than i found a comment in that link i followed that and i deleted only data logs, now everything is fine, now i have the service pack 1, before i dind`t have that i dont know exactlly what funktion does.

  4. Naveen Kumar
    November 9, 2012 at 4:30 pm

    try the bellow given steps and it will work

  5. ha14
    November 9, 2012 at 9:29 am

    Automatic Updates still requires Windows Update, Cryptographic Services, Background Intelligent Transfer Service, and Windows Event Log to be running


    How do I reset Windows Update components?

  6. Dimal Chandrasiri
    November 9, 2012 at 8:17 am

    you need to update the windows update! I recently found out tht windows has sent an update for the windows update feature. u should apply that in order to update.

    • Douglas Mutay
      November 9, 2012 at 8:57 am

      So how to update a windows update when you can't just update anything?

  7. Douglas Mutay
    November 9, 2012 at 7:04 am

    Check Windows Update in ms config and see whether is set to automatic or manual.

  8. Boni Oloff
    November 9, 2012 at 4:25 am

    Try to run the Windows Update Service in services.

  9. Jim Chambers
    November 9, 2012 at 3:12 am

    Install I.E. 9. Windows update uses internet explorer to access the Microsoft update site.

  10. Yudono Ra
    November 9, 2012 at 2:34 am

    have you tried restarting your computer?

    if problems still occur, u should check your ms config (maybe some of the services is sets "of")

  11. Anonymous
    November 9, 2012 at 2:31 am

    Open Task Manager and select the Services tab. Scroll down to the wuauserv entry and ensure it is running. If it is not running, you can right-click on it and select Start service. If it fails to start, you will need to research (or report back here with) the error it returns.

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